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The false promise of self-training AI

Steve Hind

Steve Hind

The false promise of self-training AI

AI Learnings

The false promise of self-training AI

Steve Hind

Steve Hind

The false promise of self-training AI

AI Learnings

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AI Learnings

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Why deflection-focused products make worse AI agents
Why deflection-focused products make worse AI agents
Steve Hind

Steve Hind

I

June 26, 2025

Keeping your CX up when cloud providers fall down
Keeping your CX up when cloud providers fall down
Steve Hind

Steve Hind

I

June 16, 2025

Great CX isn't built on deflection rates
Great CX isn't built on deflection rates
Steve Hind

Steve Hind

I

June 10, 2025

CSAT is dead. Long live CSAT.
CSAT is dead. Long live CSAT.
Steve Hind

Steve Hind

I

June 4, 2025

Why customers reject AI (and how to fix it)
Why customers reject AI (and how to fix it)
Steve Hind

Steve Hind

I

May 28, 2025

Why we’ve raised another $11m, Lorikeet team
Why we’ve raised another $11m
Steve Hind

Steve Hind

I

April 3, 2025

In support, copilots are not the answer
In support, copilots are not the answer
Steve Hind

Steve Hind

I

October 16, 2024

Lorikeet secures $5m in funding, lorikeet team
Lorikeet secures $5m in funding
Jamie Hall

Jamie Hall

I

October 4, 2024

Rethinking AI for Customer Support: A Technical Deep Dive into Lorikeet AI
Rethinking AI for customer support: A technical deep dive into Lorikeet
Jamie Hall

Jamie Hall

I

September 30, 2024

Why deflection-focused products make worse AI agents
Why deflection-focused products make worse AI agents
Steve Hind

Steve Hind

I

June 26, 2025

Keeping your CX up when cloud providers fall down
Keeping your CX up when cloud providers fall down
Steve Hind

Steve Hind

I

June 16, 2025

Great CX isn't built on deflection rates
Great CX isn't built on deflection rates
Steve Hind

Steve Hind

I

June 10, 2025

CSAT is dead. Long live CSAT.
CSAT is dead. Long live CSAT.
Steve Hind

Steve Hind

I

June 4, 2025

Why customers reject AI (and how to fix it)
Why customers reject AI (and how to fix it)
Steve Hind

Steve Hind

I

May 28, 2025

Why we’ve raised another $11m, Lorikeet team
Why we’ve raised another $11m
Steve Hind

Steve Hind

I

April 3, 2025

In support, copilots are not the answer
In support, copilots are not the answer
Steve Hind

Steve Hind

I

October 16, 2024

Lorikeet secures $5m in funding, lorikeet team
Lorikeet secures $5m in funding
Jamie Hall

Jamie Hall

I

October 4, 2024

Rethinking AI for Customer Support: A Technical Deep Dive into Lorikeet AI
Rethinking AI for customer support: A technical deep dive into Lorikeet
Jamie Hall

Jamie Hall

I

September 30, 2024

The false promise of self-training AI
The false promise of self-training AI
Steve Hind

Steve Hind

I

July 14, 2025

Why deflection-focused products make worse AI agents
Why deflection-focused products make worse AI agents
Steve Hind

Steve Hind

I

June 26, 2025

Keeping your CX up when cloud providers fall down
Keeping your CX up when cloud providers fall down
Steve Hind

Steve Hind

I

June 16, 2025

Great CX isn't built on deflection rates
Great CX isn't built on deflection rates
Steve Hind

Steve Hind

I

June 10, 2025

CSAT is dead. Long live CSAT.
CSAT is dead. Long live CSAT.
Steve Hind

Steve Hind

I

June 4, 2025

Why customers reject AI (and how to fix it)
Why customers reject AI (and how to fix it)
Steve Hind

Steve Hind

I

May 28, 2025

Why we’ve raised another $11m, Lorikeet team
Why we’ve raised another $11m
Steve Hind

Steve Hind

I

April 3, 2025

In support, copilots are not the answer
In support, copilots are not the answer
Steve Hind

Steve Hind

I

October 16, 2024

Lorikeet secures $5m in funding, lorikeet team
Lorikeet secures $5m in funding
Jamie Hall

Jamie Hall

I

October 4, 2024

Rethinking AI for Customer Support: A Technical Deep Dive into Lorikeet AI
Rethinking AI for customer support: A technical deep dive into Lorikeet
Jamie Hall

Jamie Hall

I

September 30, 2024

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Ready to deploy human-quality CX

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Book custom demo

ISO 27001
SOC 2
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Login

Company

About

Careers

Blog

AI Industry News

LinkedIn

Trust Center

© 2025 Lorikeet. All rights reserved.

Privacy Policy

Terms of Service

Ready to deploy human-quality CX

Book custom demo

Book custom demo

Book custom demo

ISO 27001
SOC 2
HIPAA

Product

Pricing

CX ROI Calculator

Case Studies

Nominate

Login

Company

About

Careers

Blog

AI Industry News

LinkedIn

Trust Center

© 2025 Lorikeet. All rights reserved.

Privacy Policy

Terms of Service