Pay for performance
The core of Lorikeet’s pricing model is incentive alignment: We charge for successfully resolved tickets. There are no platform fees, per-seat fees, or setup fees. If for any reason you’re unhappy with how we handled a ticket, you can mark it as bad and won’t be charged for it.
Start
$500
Per month
Scale
$2,000
Per month (paid annually)
Enterprise
Contact us
Contract
Tickets resolved / month
Up to 750
Up to 4,000
4,000+
Credits / month
500
(reset monthly)
(reset monthly)
2,000
(rollover monthly)
(rollover monthly)
Contact us
Resolve tickets with FAQ / help center material
0.67 credits per
0.50 credits per
Volume discounts
Resolve tickets with complex workflows
1.25 credits per
1.00 credits per
Volume discounts
Credit overage
$100 per 100 credits or part thereof
$100 per 100 credits or part thereof
Volume discounts
Conversation channels
Chat, email
Chat, email
Chat, email, voice
Support platform integrations
Zendesk, Intercom, Hubspot, Front, HelpScout, Sunshine Conversations
Zendesk, Intercom, Hubspot, Front, HelpScout, Sunshine Conversations
Your custom system, Zendesk, Intercom, Hubspot, Front, HelpScout, Sunshine Conversations
Help center / FAQs integrations
Data / actions integrations
Your APIs, Third party APIs
Your APIs, Third party APIs
Your APIs, Third party APIs, Custom integrations
Editor seats
Up to 5
Up to 10
Unlimited
Unlimited conversational testing
Unlimited bulk testing / evals
Account team
Slack channel + in-app AI support
Dedicated CSM + integration support + Slack channel + in-app AI support
Dedicated account team (CSM, engineering, QA) + Slack channel + in-app AI support
Agreement and data privacy
Online click through, pay by card
Standard agreement, pay by invoice
Custom, including data processing agreement, custom data retention, HIPAA BAA, etc
Start
$500/mo
Per month (paid annually)
Tickets resolved / credits
Up to 750
Resolve tickets with FAQ / help center material
0.67 credits per
Resolve tickets with complex workflows
1.25 credits per
Channels
Chat, email
Integrations
Zendesk, Intercom, Hubspot, Front
Help center / FAQs integrations
Data / actions integrations
Your APIs, Third party APIs
Editor seats
Up to 5
Unlimited conversational testing
Unlimited bulk testing / evals
Account team
Slack channel + in-app AI support
Agreement
Online click through, pay by card
Scale
$2000/mo
Per month (paid annually)
Tickets resolved / credits
Up to 4,000
Resolve tickets with FAQ / help center material
0.50 credits per
Resolve tickets with complex workflows
1.00 credits per
Channels
Chat, email
Integrations
Zendesk, Intercom, Hubspot, Front
Help center / FAQs integrations
Data / actions integrations
Your APIs, Third party APIs
Editor seats
Up to 10
Unlimited conversational testing
Unlimited bulk testing / evals
Account team
Dedicated CSM + integration support+ Slack channel + in-app AI support
Agreement
Standard agreement, pay by invoice
Enterprise
Contact us
Contract
Tickets resolved / credits
4,000+
Resolve tickets with FAQ / help center material
Volume discounts
Resolve tickets with complex workflows
Volume discounts
Channels
Chat, email, voice
Integrations
Zendesk, Intercom, Hubspot, Front
Help center / FAQs integrations
Data / actions integrations
Your APIs, Third party APIs, Custom integrations
Editor seats
Unlimited
Unlimited conversational testing
Unlimited bulk testing / evals
Account team
Dedicated account team (CSM, engineering, QA) + Slack channel + in-app AI support
Agreement
Custom, including data processing agreement
