The future of customer experience is concierge
The future of CX needs humans more than ever
The future of customer experience is concierge. These are the roles building it, from support and retention to growth, trust and safety, and insights.
Open Positions
AI-powered roles across the full customer lifecycle. Updated weekly.
Are you an employer and looking to advertise your role here? Get in touch: cxroles@lorikeetcx.ai.
Interested in positions at Lorikeet? Check out our careers page!
Cheil Singapore
E-Commerce Growth Manager
Own CRO and use GenAI to personalise ecommerce customer journeys and growth
Full-Time
Singapore, Singapore
Cheil Singapore
E-Commerce Growth Manager
Own CRO and use GenAI to personalise ecommerce customer journeys and growth
Full-Time
Singapore, Singapore
Wealthsimple
Director, Client Experience Systems Architecture
Architect the CX systems, AI experiences and data layer powering millions of interactions
Full-Time
Remote
Wealthsimple
Director, Client Experience Systems Architecture
Architect the CX systems, AI experiences and data layer powering millions of interactions
Full-Time
Remote
Okta
AI Trainer
Train and optimise AI for Okta's customer self-service and acceleration journeys
Full-Time
Toronto, Ontario, Canada
Okta
AI Trainer
Train and optimise AI for Okta's customer self-service and acceleration journeys
Full-Time
Toronto, Ontario, Canada
Fairstone Bank
Analyst, Marketing Automation and Email (Fixed Term)
Drive customer engagement and retention through marketing automation and email
Full-Time
London, Ontario, Canada
Fairstone Bank
Analyst, Marketing Automation and Email (Fixed Term)
Drive customer engagement and retention through marketing automation and email
Full-Time
London, Ontario, Canada
Chorus NZ Limited
Marketing Automation Manager
Build lifecycle journeys and automation in Salesforce Marketing Cloud for customers
Full-Time
Auckland, New Zealand
Chorus NZ Limited
Marketing Automation Manager
Build lifecycle journeys and automation in Salesforce Marketing Cloud for customers
Full-Time
Auckland, New Zealand
Tabby | تابي
Process Analyst (Customer Experience)
Optimise support workflows using AI tools and automations across UAE, KSA and Kuwait
Full-Time
Remote
Tabby | تابي
Process Analyst (Customer Experience)
Optimise support workflows using AI tools and automations across UAE, KSA and Kuwait
Full-Time
Remote
Mumzworld.com
Entrepreneur in Residence (EIR) - Customer Experience & Service Transformation
Rebuild customer experience from first principles into an AI-enabled operating advantage
Full-Time
Dubai, Dubai, United Arab Emirates
Mumzworld.com
Entrepreneur in Residence (EIR) - Customer Experience & Service Transformation
Rebuild customer experience from first principles into an AI-enabled operating advantage
Full-Time
Dubai, Dubai, United Arab Emirates
LK Group (Melbourne)
AI Marketing & Automation Lead
Build AI and automation to lift marketing and customer engagement across LK Group brands
Full-Time
Cremorne, Victoria, Australia
LK Group (Melbourne)
AI Marketing & Automation Lead
Build AI and automation to lift marketing and customer engagement across LK Group brands
Full-Time
Cremorne, Victoria, Australia
Virgin Australia
Digital Analytics Specialist
Turn customer behaviour data into insights across digital and AI-powered experiences
Full-Time
Brisbane, Queensland, Australia
Virgin Australia
Digital Analytics Specialist
Turn customer behaviour data into insights across digital and AI-powered experiences
Full-Time
Brisbane, Queensland, Australia
ElevenLabs
Adoption Strategist - LATAM
Drive adoption of ElevenLabs' AI products across LATAM customers
Full-Time
Remote
ElevenLabs
Adoption Strategist - LATAM
Drive adoption of ElevenLabs' AI products across LATAM customers
Full-Time
Remote
Fujitsu
Senior Solutions Engineer AWS AI, Agentic Automation & Contact Centre Platforms
Design AWS AI, agentic automation and contact-centre platforms for enterprise customers
Full-Time
Santa Bárbara de Heredia, Heredia, Costa Rica
Fujitsu
Senior Solutions Engineer AWS AI, Agentic Automation & Contact Centre Platforms
Design AWS AI, agentic automation and contact-centre platforms for enterprise customers
Full-Time
Santa Bárbara de Heredia, Heredia, Costa Rica
Dapta
Implementation Specialist
Implement AI automation solutions and onboard clients on Dapta's AI platform
Full-Time
Remote
Dapta
Implementation Specialist
Implement AI automation solutions and onboard clients on Dapta's AI platform
Full-Time
Remote
Nitra
Customer Engineer, AI Solutions
Deploy AI solutions and support healthcare customers as a technical customer engineer
Full-Time
New York, NY
Nitra
Customer Engineer, AI Solutions
Deploy AI solutions and support healthcare customers as a technical customer engineer
Full-Time
New York, NY
Glia
Customer Success Advisor
Drive customer success and adoption of Glia's banking AI platform and agents
Full-Time
Remote
Glia
Customer Success Advisor
Drive customer success and adoption of Glia's banking AI platform and agents
Full-Time
Remote
Sensi.AI
Head of Customer Support Operations
Scale customer support operations for an agentic-AI home-care platform
Full-Time
Austin, TX
Sensi.AI
Head of Customer Support Operations
Scale customer support operations for an agentic-AI home-care platform
Full-Time
Austin, TX
DASCO Home Medical Equipment
Implementations Analyst
Drive AI adoption across contact-center operations, dialer strategy and campaigns
Full-Time
Westerville, OH
DASCO Home Medical Equipment
Implementations Analyst
Drive AI adoption across contact-center operations, dialer strategy and campaigns
Full-Time
Westerville, OH
eskiin
Director of Customer Experience
Lead CX strategy and an AI-forward tech stack to scale support through hypergrowth
Full-Time
Remote
eskiin
Director of Customer Experience
Lead CX strategy and an AI-forward tech stack to scale support through hypergrowth
Full-Time
Remote
Cornerstone Global Partners (CGP Group)
Senior Digital Product Manager, Customer Experience
Own the CX product roadmap, applying AI daily to personalise omnichannel customer journeys
Full-Time
Singapore, Singapore
Cornerstone Global Partners (CGP Group)
Senior Digital Product Manager, Customer Experience
Own the CX product roadmap, applying AI daily to personalise omnichannel customer journeys
Full-Time
Singapore, Singapore
ElevenLabs
Technical Customer Support Specialist
Support developers and enterprises building with ElevenLabs' AI voice products
Full-Time
Remote
ElevenLabs
Technical Customer Support Specialist
Support developers and enterprises building with ElevenLabs' AI voice products
Full-Time
Remote
99
CX & AI Enablement Sr Analyst
Enable CX teams with AI and automation to improve support quality and efficiency
Full-Time
Remote
99
CX & AI Enablement Sr Analyst
Enable CX teams with AI and automation to improve support quality and efficiency
Full-Time
Remote
Redcare Pharmacy
Product Director – Conversational AI CS & Pharma Advisory (m/f/d)
Lead the shift to AI-powered customer service and pharma advisory using conversational AI
Full-Time
Amsterdam, North Holland, Netherlands
Redcare Pharmacy
Product Director – Conversational AI CS & Pharma Advisory (m/f/d)
Lead the shift to AI-powered customer service and pharma advisory using conversational AI
Full-Time
Amsterdam, North Holland, Netherlands
Planet
Head of AI - Commercial
Define and deliver the AI strategy for commercial teams, customer insights and engagement
Full-Time
London, England, UK
Planet
Head of AI - Commercial
Define and deliver the AI strategy for commercial teams, customer insights and engagement
Full-Time
London, England, UK
Pandora
CRM Specialist
Drive email and SMS CRM with personalisation and automation to boost customer retention
Full-Time
London, England, UK
Pandora
CRM Specialist
Drive email and SMS CRM with personalisation and automation to boost customer retention
Full-Time
London, England, UK
ivee
Head of Customer Engagement and Retention
Own the customer journey, using data, automation and AI to drive retention and lifetime value
Full-Time
England, United Kingdom
ivee
Head of Customer Engagement and Retention
Own the customer journey, using data, automation and AI to drive retention and lifetime value
Full-Time
England, United Kingdom
JD.COM
CRM Manager - Germany
Run CRM, lifecycle marketing and automation to grow customer engagement in the German market
Full-Time
Berlin, Berlin, Germany
JD.COM
CRM Manager - Germany
Run CRM, lifecycle marketing and automation to grow customer engagement in the German market
Full-Time
Berlin, Berlin, Germany
REPA Deutschland
Director Digital Customer Operations & Automation (m/f/d)
Lead digital customer operations and automation across REPA's spare-parts service organisation
Full-Time
Bergkirchen, Bavaria, Germany
REPA Deutschland
Director Digital Customer Operations & Automation (m/f/d)
Lead digital customer operations and automation across REPA's spare-parts service organisation
Full-Time
Bergkirchen, Bavaria, Germany
SolarWinds
CX Automation Lead
Build Python, SQL and AI automation across CX workflows and Voice of Customer programs
Full-Time
Bengaluru, Karnataka, India
SolarWinds
CX Automation Lead
Build Python, SQL and AI automation across CX workflows and Voice of Customer programs
Full-Time
Bengaluru, Karnataka, India
AI Rudder
LLM Product Delivery Specialist (Voicebot/Chatbot)(A148553)
Design and optimize LLM-powered voicebot and chatbot solutions: prompts, flows, and data-driven tuning.
Full-Time
Makati, National Capital Region, Philippines
AI Rudder
LLM Product Delivery Specialist (Voicebot/Chatbot)(A148553)
Design and optimize LLM-powered voicebot and chatbot solutions: prompts, flows, and data-driven tuning.
Full-Time
Makati, National Capital Region, Philippines
RealPage, Inc.
Customer Support CX & Training Assistant Manager
Lead QA and training for customer support while building AI-assisted workflows and agentic AI tools.
Full-Time
Pasig, National Capital Region, Philippines
RealPage, Inc.
Customer Support CX & Training Assistant Manager
Lead QA and training for customer support while building AI-assisted workflows and agentic AI tools.
Full-Time
Pasig, National Capital Region, Philippines
HeyMax
Support Operations Lead / Senior Executive (PH)
Own and scale support operations (SLAs, dashboards, escalations) and drive AI-assisted support workflows.
Full-Time
Manila, National Capital Region, Philippines
HeyMax
Support Operations Lead / Senior Executive (PH)
Own and scale support operations (SLAs, dashboards, escalations) and drive AI-assisted support workflows.
Full-Time
Manila, National Capital Region, Philippines
HeyMax
Support Operations Lead / Senior Executive (MY)
Own and scale support operations (SLAs, dashboards, escalations) and drive AI-assisted support workflows.
Full-Time
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
HeyMax
Support Operations Lead / Senior Executive (MY)
Own and scale support operations (SLAs, dashboards, escalations) and drive AI-assisted support workflows.
Full-Time
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
ABB
Global Manager Processes & Tools at ABB Robotics
Lead a global team harmonizing robotics service processes and digital tools for a business moving toward Physical AI.
Full-Time
Sant Quirze del Vallès, Catalonia, Spain
ABB
Global Manager Processes & Tools at ABB Robotics
Lead a global team harmonizing robotics service processes and digital tools for a business moving toward Physical AI.
Full-Time
Sant Quirze del Vallès, Catalonia, Spain
Embat
Product Experience Manager (AI & Operations)
Lead a CX team and architect an AI-driven incident resolution system for a B2B fintech scale-up.
Full-Time
Madrid, Community of Madrid, Spain
Embat
Product Experience Manager (AI & Operations)
Lead a CX team and architect an AI-driven incident resolution system for a B2B fintech scale-up.
Full-Time
Madrid, Community of Madrid, Spain
CM.com
Principal Developer (Mobile Service Cloud)
Own the architecture of a cloud-native contact centre platform, building agentic AI that resolves inquiries.
Full-Time
Arnhem, Gelderland, Netherlands
CM.com
Principal Developer (Mobile Service Cloud)
Own the architecture of a cloud-native contact centre platform, building agentic AI that resolves inquiries.
Full-Time
Arnhem, Gelderland, Netherlands
SoTalent
Senior CRM Manager
Design and optimise automated, AI-driven customer journeys across email, push and WhatsApp using SQL.
Full-Time
Amsterdam, North Holland, Netherlands
SoTalent
Senior CRM Manager
Design and optimise automated, AI-driven customer journeys across email, push and WhatsApp using SQL.
Full-Time
Amsterdam, North Holland, Netherlands
Nobel Recruitment
Customer Support Team Lead
Lead a 17-person multilingual support team, owning Zendesk and Aircall and driving AI/automation to scale support.
Full-Time
Utrecht, Netherlands
Nobel Recruitment
Customer Support Team Lead
Lead a 17-person multilingual support team, owning Zendesk and Aircall and driving AI/automation to scale support.
Full-Time
Utrecht, Netherlands
Innovate
Senior Automation Engineer
Act as technical escalation point for highly automated material-handling systems, resolving Siemens PLC issues.
Full-Time
North Brabant, Netherlands
Innovate
Senior Automation Engineer
Act as technical escalation point for highly automated material-handling systems, resolving Siemens PLC issues.
Full-Time
North Brabant, Netherlands
DataAnnotation
Bilingual Customer Support Specialist - AI Trainer
Train AI chatbots via French and English conversations, evaluating outputs and writing dialogues to teach them.
Full-Time
Remote
DataAnnotation
Bilingual Customer Support Specialist - AI Trainer
Train AI chatbots via French and English conversations, evaluating outputs and writing dialogues to teach them.
Full-Time
Remote
autarc (YC S24)
Product Manager (AI)
Shape the roadmap and ship features yourself, leveraging LLMs and NLP to build an agentic OS and AI voice agent.
Full-Time
Berlin, Berlin, Germany
autarc (YC S24)
Product Manager (AI)
Shape the roadmap and ship features yourself, leveraging LLMs and NLP to build an agentic OS and AI voice agent.
Full-Time
Berlin, Berlin, Germany
Redcare Pharmacy
Partner Hub Manager (m/f/d) Marketplace
Own the marketplace Partner Hub self-service platform, using data to find automation and product improvements.
Full-Time
Cologne, North Rhine-Westphalia, Germany
Redcare Pharmacy
Partner Hub Manager (m/f/d) Marketplace
Own the marketplace Partner Hub self-service platform, using data to find automation and product improvements.
Full-Time
Cologne, North Rhine-Westphalia, Germany
Redcare Pharmacy
Head of Technical Onboarding, Marketplace (m/f/d)
Lead technical seller onboarding, scaling marketplace partner integration through automation and ops excellence.
Full-Time
Cologne, North Rhine-Westphalia, Germany
Redcare Pharmacy
Head of Technical Onboarding, Marketplace (m/f/d)
Lead technical seller onboarding, scaling marketplace partner integration through automation and ops excellence.
Full-Time
Cologne, North Rhine-Westphalia, Germany
Redcare Pharmacy
Team Lead Marketplace Partner Integration (m/f/d)
Lead a technical seller onboarding team, scaling marketplace partner integration through automation and ops.
Full-Time
Cologne, North Rhine-Westphalia, Germany
Redcare Pharmacy
Team Lead Marketplace Partner Integration (m/f/d)
Lead a technical seller onboarding team, scaling marketplace partner integration through automation and ops.
Full-Time
Cologne, North Rhine-Westphalia, Germany
FINN
Team Lead Customer Service & Experience (m/w/x)
Lead and coach a customer service team, scaling CX with data-driven KPIs and AI support tools in hyper-growth.
Full-Time
Munich, Bavaria, Germany
FINN
Team Lead Customer Service & Experience (m/w/x)
Lead and coach a customer service team, scaling CX with data-driven KPIs and AI support tools in hyper-growth.
Full-Time
Munich, Bavaria, Germany
Dicetek LLC
Customer Engagement Specialist
Run CSAT surveys and QA monitoring, using AI and analytics to extract insights across voice, chat and email.
Full-Time
Dubai, Dubai, United Arab Emirates
Dicetek LLC
Customer Engagement Specialist
Run CSAT surveys and QA monitoring, using AI and analytics to extract insights across voice, chat and email.
Full-Time
Dubai, Dubai, United Arab Emirates
VITURE
Customer Experience Manager
Own VITURE's end-to-end customer journey and deploy AI agent tools across XR-glasses support.
Full-Time
California, United States
VITURE
Customer Experience Manager
Own VITURE's end-to-end customer journey and deploy AI agent tools across XR-glasses support.
Full-Time
California, United States
Al-Futtaim
Product Owner - Customer Engagement Platform (Builder) | Al-Futtaim Automotive
Build a unified, AI-enabled customer engagement platform across CDP, CRM, contact centre and conversational AI.
Full-Time
Dubai, Dubai, United Arab Emirates
Al-Futtaim
Product Owner - Customer Engagement Platform (Builder) | Al-Futtaim Automotive
Build a unified, AI-enabled customer engagement platform across CDP, CRM, contact centre and conversational AI.
Full-Time
Dubai, Dubai, United Arab Emirates
Justlife
Senior EIR
Rebuild an AI-first support function end to end, running daily ops while shipping automation and AI agents.
Full-Time
Dubai, Dubai, United Arab Emirates
Justlife
Senior EIR
Rebuild an AI-first support function end to end, running daily ops while shipping automation and AI agents.
Full-Time
Dubai, Dubai, United Arab Emirates
talabat
Team Lead - Rider Quality Support
Leads rider quality audits and coaching, using AI and automation tools to drive operational excellence.
Full-Time
Dubai, Dubai, United Arab Emirates
talabat
Team Lead - Rider Quality Support
Leads rider quality audits and coaching, using AI and automation tools to drive operational excellence.
Full-Time
Dubai, Dubai, United Arab Emirates
Five9
Sr Product Manager - AI Innovations
Leads 0-to-1 product strategy for AI and ML-powered contact centre insights and analytics.
Full-Time
India
Five9
Sr Product Manager - AI Innovations
Leads 0-to-1 product strategy for AI and ML-powered contact centre insights and analytics.
Full-Time
India
Steps AI
Customer Success Manager (B2B SaaS)
Owns the customer lifecycle for an AI customer-engagement platform, from demos and onboarding to growth.
Full-Time
Hyderabad, Telangana, India
Steps AI
Customer Success Manager (B2B SaaS)
Owns the customer lifecycle for an AI customer-engagement platform, from demos and onboarding to growth.
Full-Time
Hyderabad, Telangana, India
Archiz Solutions
Account Manager
Forward-deployed TAM converting customer needs into AI automation, CRM, voicebot, and chatbot workflows.
Full-Time
Gurugram, Haryana, India
Archiz Solutions
Account Manager
Forward-deployed TAM converting customer needs into AI automation, CRM, voicebot, and chatbot workflows.
Full-Time
Gurugram, Haryana, India
DoubleTick
Technical Account Manager
Advises enterprise customers on Conversational AI, Voice AI, RAG, and WhatsApp automation to scale CX.
Full-Time
Mumbai, Maharashtra, India
DoubleTick
Technical Account Manager
Advises enterprise customers on Conversational AI, Voice AI, RAG, and WhatsApp automation to scale CX.
Full-Time
Mumbai, Maharashtra, India
SolarWinds
Customer Experience (CX) Automation Lead
Builds Python, SQL, and Agentic AI automation across CX workflows to surface and act on customer insights.
Full-Time
Bengaluru, Karnataka, India
SolarWinds
Customer Experience (CX) Automation Lead
Builds Python, SQL, and Agentic AI automation across CX workflows to surface and act on customer insights.
Full-Time
Bengaluru, Karnataka, India
Kapture CX
Senior Growth Consultant - AI
Advises enterprise customers on AI and automation-led growth, driving adoption, expansion, and CX transformation.
Full-Time
Bengaluru, Karnataka, India
Kapture CX
Senior Growth Consultant - AI
Advises enterprise customers on AI and automation-led growth, driving adoption, expansion, and CX transformation.
Full-Time
Bengaluru, Karnataka, India
Verizon
Director of Digital Customer Experience & AI Innovation
Lead Verizon's AI-driven, tech-touch CX transformation for SaaS users using GenAI and LLMs.
Full-Time
Temple Terrace, FL
Verizon
Director of Digital Customer Experience & AI Innovation
Lead Verizon's AI-driven, tech-touch CX transformation for SaaS users using GenAI and LLMs.
Full-Time
Temple Terrace, FL
Royal Enfield
Digital & CRM
Runs omnichannel CRM communications and marketing automation, driving personalised segmentation and lifecycle campaigns.
Full-Time
Gurugram, Haryana, India
Royal Enfield
Digital & CRM
Runs omnichannel CRM communications and marketing automation, driving personalised segmentation and lifecycle campaigns.
Full-Time
Gurugram, Haryana, India
airtel
Campaign & Automation Manager
Leads B2B digital campaigns and marketing automation, driving CRM workflows and AI-driven discovery growth.
Full-Time
Gurugram, Haryana, India
airtel
Campaign & Automation Manager
Leads B2B digital campaigns and marketing automation, driving CRM workflows and AI-driven discovery growth.
Full-Time
Gurugram, Haryana, India
Karix
Artificial Intelligence Specialist
Builds and integrates cloud telephony systems and AI voice bots and chatbots for intelligent customer engagement.
Full-Time
Mumbai, Maharashtra, India
Karix
Artificial Intelligence Specialist
Builds and integrates cloud telephony systems and AI voice bots and chatbots for intelligent customer engagement.
Full-Time
Mumbai, Maharashtra, India
Web Jeevan
Chatbot / AI Support Specialist
Designs and maintains AI chatbot systems that automate customer support and optimise conversational user interactions.
Full-Time
Delhi, India
Web Jeevan
Chatbot / AI Support Specialist
Designs and maintains AI chatbot systems that automate customer support and optimise conversational user interactions.
Full-Time
Delhi, India
IG Group
AI Workflow & Automation Engineer
Builds and optimises AI-powered contact centre workflows and automations to reduce friction and improve resolution.
Full-Time
Bengaluru, Karnataka, India
IG Group
AI Workflow & Automation Engineer
Builds and optimises AI-powered contact centre workflows and automations to reduce friction and improve resolution.
Full-Time
Bengaluru, Karnataka, India
Shimadzu (Asia Pacific)
Marketing & Communications Associate
Run Zoho marketing automation, website SEO and design collateral to drive lead generation at Shimadzu Asia Pacific.
Full-Time
Singapore, Singapore
Shimadzu (Asia Pacific)
Marketing & Communications Associate
Run Zoho marketing automation, website SEO and design collateral to drive lead generation at Shimadzu Asia Pacific.
Full-Time
Singapore, Singapore
MyRepublic
Head of Customer Journey
Own MyRepublic's customer journey 0-to-1-build systems, ship digital touchpoints, and drive NPS, CSAT and retention.
Full-Time
Singapore, Singapore
MyRepublic
Head of Customer Journey
Own MyRepublic's customer journey 0-to-1-build systems, ship digital touchpoints, and drive NPS, CSAT and retention.
Full-Time
Singapore, Singapore
Student Petroleum Society (SPS)
Technical Support Engineer /AI Engineer
Deliver technical support and build AI-powered solutions-LLMs, automation, APIs-to improve system performance.
Full-Time
Singapore, Singapore
Student Petroleum Society (SPS)
Technical Support Engineer /AI Engineer
Deliver technical support and build AI-powered solutions-LLMs, automation, APIs-to improve system performance.
Full-Time
Singapore, Singapore
Camunda
Senior Technical Delivery Lead - APAC
Lead end-to-end delivery of Camunda's AI orchestration implementations, aligning teams and managing scope and risk.
Full-Time
Remote
Camunda
Senior Technical Delivery Lead - APAC
Lead end-to-end delivery of Camunda's AI orchestration implementations, aligning teams and managing scope and risk.
Full-Time
Remote
Genesis
LPG Customer Engagement Specialist
Act as escalation point for complex LPG customer issues at Genesis, driving resolution and automating workflows.
Full-Time
Hamilton, Waikato, New Zealand
Genesis
LPG Customer Engagement Specialist
Act as escalation point for complex LPG customer issues at Genesis, driving resolution and automating workflows.
Full-Time
Hamilton, Waikato, New Zealand
Anthropic
Customer Success Manager, Scaled
Drive scaled, AI-powered customer success for Claude, building digital-first, one-to-many programs.
Full-Time
Remote
Anthropic
Customer Success Manager, Scaled
Drive scaled, AI-powered customer success for Claude, building digital-first, one-to-many programs.
Full-Time
Remote
Air New Zealand
Operations Support Specialist
Improve airport operations at Auckland Airport using automation, AI and workflow tools to simplify processes.
Full-Time
Auckland, Auckland, New Zealand
Air New Zealand
Operations Support Specialist
Improve airport operations at Auckland Airport using automation, AI and workflow tools to simplify processes.
Full-Time
Auckland, Auckland, New Zealand
Ford Motor Company
HR Operations Specialist (Automation & AI)
Run day-to-day HR transactions while automating workflows with Power Automate and generative AI at Ford Mexico.
Full-Time
Acapulco, Guerrero, Mexico
Ford Motor Company
HR Operations Specialist (Automation & AI)
Run day-to-day HR transactions while automating workflows with Power Automate and generative AI at Ford Mexico.
Full-Time
Acapulco, Guerrero, Mexico
Apollo.io
Customer Support Team Lead
Coach and develop a customer support team at an AI-native SaaS, driving KPIs, quality and escalation resolution.
Full-Time
Remote
Apollo.io
Customer Support Team Lead
Coach and develop a customer support team at an AI-native SaaS, driving KPIs, quality and escalation resolution.
Full-Time
Remote
Tecla
Technical Customer Support Representative
Own hardware and software support end-to-end for public-safety customers, using AI tools to resolve tickets faster.
Full-Time
Remote
Tecla
Technical Customer Support Representative
Own hardware and software support end-to-end for public-safety customers, using AI tools to resolve tickets faster.
Full-Time
Remote
VeraHire
Founding Growth Marketing & Customer Success Lead
Build VeraHire's GTM engine and customer experience end-to-end with AI-demand gen, onboarding, retention, automation.
Full-Time
Remote
VeraHire
Founding Growth Marketing & Customer Success Lead
Build VeraHire's GTM engine and customer experience end-to-end with AI-demand gen, onboarding, retention, automation.
Full-Time
Remote
DiDi
CX & AI Enablement Sr Analyst
Build AI-powered systems and write SQL to turn multi-market CX data into business intelligence for DiDi's operations.
Full-Time
Remote
DiDi
CX & AI Enablement Sr Analyst
Build AI-powered systems and write SQL to turn multi-market CX data into business intelligence for DiDi's operations.
Full-Time
Remote
Upstart AEC
Technical Customer Success Manager (LATAM)
Own the post-sale journey for an AI-driven SaaS-implementation, adoption, support-using Claude and AI tools daily.
Full-Time
Remote
Upstart AEC
Technical Customer Success Manager (LATAM)
Own the post-sale journey for an AI-driven SaaS-implementation, adoption, support-using Claude and AI tools daily.
Full-Time
Remote
Vroomly
Retention & Automation Operations - Lisbon (M/F)
Design and automate the Care system across Zendesk, HubSpot, and AI to scale a seamless customer experience.
Full-Time
Lisboa, Lisbon, Portugal
Vroomly
Retention & Automation Operations - Lisbon (M/F)
Design and automate the Care system across Zendesk, HubSpot, and AI to scale a seamless customer experience.
Full-Time
Lisboa, Lisbon, Portugal
Blue Light Card
Customer Operations Systems Manager
Own the systems, tooling, and automation roadmap powering member operations and customer service platforms.
Full-Time
Cossington, England, UK
Blue Light Card
Customer Operations Systems Manager
Own the systems, tooling, and automation roadmap powering member operations and customer service platforms.
Full-Time
Cossington, England, UK
Scentre Group (Owner of Westfield destinations in Aus and NZ)
Research Analyst
Turn customer feedback into insights that improve CX and NPS, using AI tools to simplify reporting.
Full-Time
Sydney, New South Wales, Australia
Scentre Group (Owner of Westfield destinations in Aus and NZ)
Research Analyst
Turn customer feedback into insights that improve CX and NPS, using AI tools to simplify reporting.
Full-Time
Sydney, New South Wales, Australia
Slalom
Consultant, Customer Strategy
Turn customer research and data into AI-enabled strategy, segmentation, and journey design for clients.
Full-Time
Melbourne, Victoria, Australia
Slalom
Consultant, Customer Strategy
Turn customer research and data into AI-enabled strategy, segmentation, and journey design for clients.
Full-Time
Melbourne, Victoria, Australia
Commonwealth Bank
Advanced Analytics Manager
Design advanced analytics and agentic AI solutions for remediation, insights, and reporting automation.
Full-Time
Sydney, New South Wales, Australia
Commonwealth Bank
Advanced Analytics Manager
Design advanced analytics and agentic AI solutions for remediation, insights, and reporting automation.
Full-Time
Sydney, New South Wales, Australia
Commonwealth Bank
Senior Manager - Responsible AI, Gen AI
Build tools and frameworks so AI developers can safely build, evaluate, and deploy generative AI at scale.
Full-Time
Eveleigh, New South Wales, Australia
Commonwealth Bank
Senior Manager - Responsible AI, Gen AI
Build tools and frameworks so AI developers can safely build, evaluate, and deploy generative AI at scale.
Full-Time
Eveleigh, New South Wales, Australia
Woolworths Group
Head of Insights, Innovation & Platforms
Lead AI insights products and CX platforms, turning customer feedback into intelligence at scale.
Full-Time
Bella Vista, New South Wales, Australia
Woolworths Group
Head of Insights, Innovation & Platforms
Lead AI insights products and CX platforms, turning customer feedback into intelligence at scale.
Full-Time
Bella Vista, New South Wales, Australia
Microsoft
Digital Solution Area Specialist - Copilot & AI Workforce (Early in Profession)
Help customers adopt Microsoft Copilot and AI agents to transform productivity and workforce outcomes.
Full-Time
Sydney, New South Wales, Australia
Microsoft
Digital Solution Area Specialist - Copilot & AI Workforce (Early in Profession)
Help customers adopt Microsoft Copilot and AI agents to transform productivity and workforce outcomes.
Full-Time
Sydney, New South Wales, Australia
Slalom
Senior Principal, Customer Experience
Combine design and engineering to build production-grade agentic AI customer experiences end-to-end.
Full-Time
Sydney, New South Wales, Australia
Slalom
Senior Principal, Customer Experience
Combine design and engineering to build production-grade agentic AI customer experiences end-to-end.
Full-Time
Sydney, New South Wales, Australia
Lickd
Head of Customer Success
Own post-signup customer success on a creator platform, using AI across CRM, research, and churn detection.
Full-Time
Greater London, England, UK
Lickd
Head of Customer Success
Own post-signup customer success on a creator platform, using AI across CRM, research, and churn detection.
Full-Time
Greater London, England, UK
Google
Software Engineer, Applied AI, Agent Building, Google Cloud Platform
Build, deploy, and optimize custom conversational AI agents on Google Cloud's Customer Engagement Suite.
Full-Time
London, England, UK
Google
Software Engineer, Applied AI, Agent Building, Google Cloud Platform
Build, deploy, and optimize custom conversational AI agents on Google Cloud's Customer Engagement Suite.
Full-Time
London, England, UK
Figma
Support AI Engineer
Build AI-powered integrations across Zendesk and Decagon to automate Figma's support workflows.
Full-Time
New York, NY
Figma
Support AI Engineer
Build AI-powered integrations across Zendesk and Decagon to automate Figma's support workflows.
Full-Time
New York, NY
Few&Far
Senior QA Engineer (Conversational AI) - Remote - £60k
Own QA for a conversational AI platform, testing AI-generated responses, routing logic and automated regression.
Full-Time
Remote
Few&Far
Senior QA Engineer (Conversational AI) - Remote - £60k
Own QA for a conversational AI platform, testing AI-generated responses, routing logic and automated regression.
Full-Time
Remote
Cloudinary
VP, Global Support
Lead a global follow-the-sun support org, modernizing support through AI, automation and knowledge management.
Full-Time
London, England, UK
Cloudinary
VP, Global Support
Lead a global follow-the-sun support org, modernizing support through AI, automation and knowledge management.
Full-Time
London, England, UK
Anaplan
Level 3 Support Analyst - AI Specialist
Resolve complex technical issues as an AI/ML specialist, troubleshooting LLM and RAG applications on Anaplan.
Full-Time
North Yorkshire, England, UK
Anaplan
Level 3 Support Analyst - AI Specialist
Resolve complex technical issues as an AI/ML specialist, troubleshooting LLM and RAG applications on Anaplan.
Full-Time
North Yorkshire, England, UK
Canonical
Telco Cloud Field Engineer
Design and deliver OpenStack, Kubernetes and software-defined telco cloud platforms for 5G and sovereign AI.
Full-Time
Remote
Canonical
Telco Cloud Field Engineer
Design and deliver OpenStack, Kubernetes and software-defined telco cloud platforms for 5G and sovereign AI.
Full-Time
Remote
Capgemini
Senior Developer Verint AI & Social Engineering
Design and build Verint AI solutions (IVA, Speech Analytics) integrating CISCO, Google Cloud and NICE voice systems.
Full-Time
Mexico City, Mexico
Capgemini
Senior Developer Verint AI & Social Engineering
Design and build Verint AI solutions (IVA, Speech Analytics) integrating CISCO, Google Cloud and NICE voice systems.
Full-Time
Mexico City, Mexico
Rockwell Automation
Customer Care Manager
Lead multi-country Customer Care operations, driving service delivery, CSAT and CX across Mexico, Colombia and Brazil.
Full-Time
Mexico City, Mexico
Rockwell Automation
Customer Care Manager
Lead multi-country Customer Care operations, driving service delivery, CSAT and CX across Mexico, Colombia and Brazil.
Full-Time
Mexico City, Mexico
Paystand
Payments Operations Lead
Own and scale live payments operations, using AI-enabled tooling to automate monitoring, reporting and triage.
Full-Time
Mexico City, Mexico
Paystand
Payments Operations Lead
Own and scale live payments operations, using AI-enabled tooling to automate monitoring, reporting and triage.
Full-Time
Mexico City, Mexico
IBM
Salesforce Marketing Cloud Consultant
Design and build marketing automation campaigns in Salesforce Marketing Cloud using Journey Builder and SQL.
Full-Time
Guadalajara, Jalisco, Mexico
IBM
Salesforce Marketing Cloud Consultant
Design and build marketing automation campaigns in Salesforce Marketing Cloud using Journey Builder and SQL.
Full-Time
Guadalajara, Jalisco, Mexico
Nexus Venture Partners
Customer Support Team Lead
Coach and develop a customer support team at an AI-native SaaS, driving performance and customer success.
Full-Time
Remote
Nexus Venture Partners
Customer Support Team Lead
Coach and develop a customer support team at an AI-native SaaS, driving performance and customer success.
Full-Time
Remote
Notion
AI Chat Support Lead
Own Notion's AI self-serve support strategy across chat, driving automated resolution and CSAT.
Full-Time
San Francisco, CA
Notion
AI Chat Support Lead
Own Notion's AI self-serve support strategy across chat, driving automated resolution and CSAT.
Full-Time
San Francisco, CA
MangoTalent
Customer Experience Specialist
Manage CX queues across email, chat and helpdesk for DTC brands, working alongside AI support tools.
Full-Time
Remote
MangoTalent
Customer Experience Specialist
Manage CX queues across email, chat and helpdesk for DTC brands, working alongside AI support tools.
Full-Time
Remote
Ampstek
AI Product Owner – Contact Center AI (GECX) || Only Permanent Residents and Canadian Citizens Required
Own the Contact Center AI (CCAI) roadmap for AI-driven products using conversational AI, LLMs and GenAI.
Full-Time
Brampton, Ontario, Canada
Ampstek
AI Product Owner – Contact Center AI (GECX) || Only Permanent Residents and Canadian Citizens Required
Own the Contact Center AI (CCAI) roadmap for AI-driven products using conversational AI, LLMs and GenAI.
Full-Time
Brampton, Ontario, Canada
Enterprise Solutions Inc.
AI Product Owner – Contact Center AI
Drive next-gen Contact Center AI, defining roadmaps using conversational AI, LLMs and automation.
Full-Time
Brampton, Ontario, Canada
Enterprise Solutions Inc.
AI Product Owner – Contact Center AI
Drive next-gen Contact Center AI, defining roadmaps using conversational AI, LLMs and automation.
Full-Time
Brampton, Ontario, Canada
Miller Waste Systems Inc.
Senior Manager Customer Service
Transforms Miller Waste's customer service with CRM, chatbots, and AI-enabled tools across 30+ reps and operations.
Full-Time
Markham, Ontario, Canada
Miller Waste Systems Inc.
Senior Manager Customer Service
Transforms Miller Waste's customer service with CRM, chatbots, and AI-enabled tools across 30+ reps and operations.
Full-Time
Markham, Ontario, Canada
Arterra Wines Canada
CRM Specialist
Builds and optimizes CRM email campaigns, segments, and automated journeys across Arterra's B2B and DTC wine brands.
Full-Time
Mississauga, Ontario, Canada
Arterra Wines Canada
CRM Specialist
Builds and optimizes CRM email campaigns, segments, and automated journeys across Arterra's B2B and DTC wine brands.
Full-Time
Mississauga, Ontario, Canada
eBay
Manager, CRM AI Transformation
Owns eBay's CRM AI decisioning and personalization systems powering 1:1 email and push experiences at scale.
Full-Time
Toronto, Ontario, Canada
eBay
Manager, CRM AI Transformation
Owns eBay's CRM AI decisioning and personalization systems powering 1:1 email and push experiences at scale.
Full-Time
Toronto, Ontario, Canada
Rakuten Kobo Inc.
Marketing Technology Solutions Lead
Designs and builds MarTech automations and AI-driven workflows across Rakuten Kobo's email, push, and ad channels.
Full-Time
Toronto, Ontario, Canada
Rakuten Kobo Inc.
Marketing Technology Solutions Lead
Designs and builds MarTech automations and AI-driven workflows across Rakuten Kobo's email, push, and ad channels.
Full-Time
Toronto, Ontario, Canada
Brex
Manager, CX AI Strategy
Own Brex's AI customer service platform across chat, voice, and email and build agent-assist tooling.
Full-Time
Salt Lake City, UT
Brex
Manager, CX AI Strategy
Own Brex's AI customer service platform across chat, voice, and email and build agent-assist tooling.
Full-Time
Salt Lake City, UT
Accenture
CCaaS Tech Lead
Leads technical architecture and delivery for CCaaS modernization and agentic AI contact-center solutions at Accenture.
Full-Time
Toronto, Ontario, Canada
Accenture
CCaaS Tech Lead
Leads technical architecture and delivery for CCaaS modernization and agentic AI contact-center solutions at Accenture.
Full-Time
Toronto, Ontario, Canada
PointClickCare
(Canada) AI Solutions Specialist
Builds and optimizes AI agents and no-code automations across CX platforms to scale PointClickCare customer success.
Full-Time
Mississauga, Ontario, Canada
PointClickCare
(Canada) AI Solutions Specialist
Builds and optimizes AI agents and no-code automations across CX platforms to scale PointClickCare customer success.
Full-Time
Mississauga, Ontario, Canada
Swooped
Customer Support & Operations Team Lead
Player-coach support lead for a grant-management SaaS, refining AI support workflows across 5,500+ nonprofits.
Full-Time
Remote
Swooped
Customer Support & Operations Team Lead
Player-coach support lead for a grant-management SaaS, refining AI support workflows across 5,500+ nonprofits.
Full-Time
Remote
PlanSource
Customer Account Analyst
Delivers technical support for PlanSource benefits clients, using AI tools to spot ticket patterns and automate work.
Full-Time
Remote
PlanSource
Customer Account Analyst
Delivers technical support for PlanSource benefits clients, using AI tools to spot ticket patterns and automate work.
Full-Time
Remote
Iru
Customer Success Manager, Commercial
Onboards and grows a 150+ commercial book on Iru's AI-powered security platform, driving adoption and retention.
Full-Time
Miami, FL
Iru
Customer Success Manager, Commercial
Onboards and grows a 150+ commercial book on Iru's AI-powered security platform, driving adoption and retention.
Full-Time
Miami, FL
Google
Product Support Manager, Health
Drives support readiness and deploys AI agents to lift CSAT and resolution rates for Google products.
Full-Time
Atlanta, GA
Google
Product Support Manager, Health
Drives support readiness and deploys AI agents to lift CSAT and resolution rates for Google products.
Full-Time
Atlanta, GA
PwC
Conversational AI and Agentic AI - Senior Manager
Lead AI-powered contact center solutions using Dialogflow, Amazon Lex, and agentic AI for clients.
Full-Time
Houston, TX
PwC
Conversational AI and Agentic AI - Senior Manager
Lead AI-powered contact center solutions using Dialogflow, Amazon Lex, and agentic AI for clients.
Full-Time
Houston, TX
Jerry
Senior Manager, AI Agents and Automation
Lead Jerry's agentic AI platform using LLMs, agents, and APIs to automate customer sales and service.
Full-Time
Boston, MA
Jerry
Senior Manager, AI Agents and Automation
Lead Jerry's agentic AI platform using LLMs, agents, and APIs to automate customer sales and service.
Full-Time
Boston, MA
AI Rudder
AI Data Operations Specialist
Manage data annotation and model evaluation for Malay NLP/ASR and LLM-powered AI voice products.
Full-Time
Remote
AI Rudder
AI Data Operations Specialist
Manage data annotation and model evaluation for Malay NLP/ASR and LLM-powered AI voice products.
Full-Time
Remote
Headway
CX Quality Assurance Lead
Build AI-powered QA for CX, configuring tools like ObserveAI to surface agent-quality insights.
Full-Time
Remote
Headway
CX Quality Assurance Lead
Build AI-powered QA for CX, configuring tools like ObserveAI to surface agent-quality insights.
Full-Time
Remote
Jerry
Manager, AI Agents and Automation
Lead an agentic AI product using LLMs and internal APIs to automate customer sales and service chats.
Full-Time
Chicago, IL
Jerry
Manager, AI Agents and Automation
Lead an agentic AI product using LLMs and internal APIs to automate customer sales and service chats.
Full-Time
Chicago, IL
Monex Europe
Customer Success Specialist
Monex specialises in FX risk management and international payments, helping corporate and institutional clients…
Full-Time
London, England, UK
Monex Europe
Customer Success Specialist
Monex specialises in FX risk management and international payments, helping corporate and institutional clients…
Full-Time
London, England, UK
Owlet Baby Care
Customer Operations Specialist
In this role, you will leverage AI tools and customer data to identify trends, manage follow-up activities, support…
Full-Time
Remote
Owlet Baby Care
Customer Operations Specialist
In this role, you will leverage AI tools and customer data to identify trends, manage follow-up activities, support…
Full-Time
Remote
Harris Computer
(Remote) Customer Success Manager
As the central point of accountability for the customer experience, the CSM owns ongoing relationships with key…
Full-Time
New Hampshire, United States
Harris Computer
(Remote) Customer Success Manager
As the central point of accountability for the customer experience, the CSM owns ongoing relationships with key…
Full-Time
New Hampshire, United States
Kikoff
CX Strategy Associate
As a CX Strategy Associate, you will improve how customer experience scales across automation, tooling, and measurement.
Full-Time
San Francisco, CA
Kikoff
CX Strategy Associate
As a CX Strategy Associate, you will improve how customer experience scales across automation, tooling, and measurement.
Full-Time
San Francisco, CA
Jack & Jill
Founding CX Lead ($120k-$180k + Equity) at Grw AI
As our first CX hire, you will build the customer experience function from scratch for our AI-native sales tool, Taylor.
Full-Time
San Francisco, CA
Jack & Jill
Founding CX Lead ($120k-$180k + Equity) at Grw AI
As our first CX hire, you will build the customer experience function from scratch for our AI-native sales tool, Taylor.
Full-Time
San Francisco, CA
Tebra
Head of Customer Success & Operations
Personally onboard and support every provider in the initial Alpha cohort — handle every inbound question manually…
Full-Time
Corona del Mar, CA
Tebra
Head of Customer Success & Operations
Personally onboard and support every provider in the initial Alpha cohort — handle every inbound question manually…
Full-Time
Corona del Mar, CA
Tango
Customer Success Associate, Scaled
Drive scaled customer success and onboarding for Tango's workflow automation platform.
Full-Time
Remote
Tango
Customer Success Associate, Scaled
Drive scaled customer success and onboarding for Tango's workflow automation platform.
Full-Time
Remote
Spring Health
Customer Success Manager
Manage customer success for Spring Health's AI-native mental health platform.
Full-Time
Remote
Spring Health
Customer Success Manager
Manage customer success for Spring Health's AI-native mental health platform.
Full-Time
Remote
Probably Genetic
Patient Experience Specialist
Patient Support & Communication
Full-Time
San Francisco, CA
Probably Genetic
Patient Experience Specialist
Patient Support & Communication
Full-Time
San Francisco, CA
Optimizely
Senior Value & Adoption Advisor - Opal (AI)
Build on previous product experience, cross-functional partnerships, and internal learning to become a subject…
Full-Time
London, England, UK
Optimizely
Senior Value & Adoption Advisor - Opal (AI)
Build on previous product experience, cross-functional partnerships, and internal learning to become a subject…
Full-Time
London, England, UK
EXAM PAPERS PLUS
Customer Operations Executive
As one of the UK's most trusted partners in high-stakes exam preparation, Exam Papers Plus is redefining the path to…
Full-Time
London, England, UK
EXAM PAPERS PLUS
Customer Operations Executive
As one of the UK's most trusted partners in high-stakes exam preparation, Exam Papers Plus is redefining the path to…
Full-Time
London, England, UK
Bumble Inc.
AI Workflow & Experience Specialist
You will work closely with the AI Support Experience & Tooling Manager, and cross-functional partners to implement…
Full-Time
London, England, UK
Bumble Inc.
AI Workflow & Experience Specialist
You will work closely with the AI Support Experience & Tooling Manager, and cross-functional partners to implement…
Full-Time
London, England, UK
NVIDIA
Senior Solutions Architect, Customer Success
Establish and refine monitoring and optimization methodologies using analytics, telemetry, and automation to…
Full-Time
Dubai, Dubai, United Arab Emirates
NVIDIA
Senior Solutions Architect, Customer Success
Establish and refine monitoring and optimization methodologies using analytics, telemetry, and automation to…
Full-Time
Dubai, Dubai, United Arab Emirates
Al-Futtaim
Product Manager - Conversational AI | Al- Futtaim Automotive
You will play a critical role in creating a seamless, intelligent, and consistent customer experience across…
Full-Time
Dubai, Dubai, United Arab Emirates
Al-Futtaim
Product Manager - Conversational AI | Al- Futtaim Automotive
You will play a critical role in creating a seamless, intelligent, and consistent customer experience across…
Full-Time
Dubai, Dubai, United Arab Emirates
Epassi
Staff Product Manager - Customer Service & Operator Platform
Every great platform has two sides: the one users see, and the one that makes it run.
Full-Time
Remote
Epassi
Staff Product Manager - Customer Service & Operator Platform
Every great platform has two sides: the one users see, and the one that makes it run.
Full-Time
Remote
Cisco
Leader, customer delivery
You’ll be responsible for managing a team of Consulting Engineers/ Technical Leaders delivering complex customer…
Full-Time
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Cisco
Leader, customer delivery
You’ll be responsible for managing a team of Consulting Engineers/ Technical Leaders delivering complex customer…
Full-Time
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Grab
Head, Service Excellence & Digital Operations
You will be the chief executor of operational excellence, managing the full design-to-delivery lifecycle for support…
Full-Time
Pasig, National Capital Region, Philippines
Grab
Head, Service Excellence & Digital Operations
You will be the chief executor of operational excellence, managing the full design-to-delivery lifecycle for support…
Full-Time
Pasig, National Capital Region, Philippines
LINE MAN Wongnai
Senior Customer Experience Manager
Define and drive Customer Experience (CX) strategies aligned with company priorities and growth objectives.
Full-Time
Bangkok, Bangkok City, Thailand
LINE MAN Wongnai
Senior Customer Experience Manager
Define and drive Customer Experience (CX) strategies aligned with company priorities and growth objectives.
Full-Time
Bangkok, Bangkok City, Thailand
TalentPop
CX Retention Ops Manager
The right person pairs a sharp analytical mindset with strong operational discipline, customer empathy, and a…
Full-Time
Remote
TalentPop
CX Retention Ops Manager
The right person pairs a sharp analytical mindset with strong operational discipline, customer empathy, and a…
Full-Time
Remote
Turnitin
Systems & AI Automation Specialist (Philippines Remote)
Build workflows—including automated routing logic and AI bot configurations—and capture relevant analytics to drive…
Full-Time
Remote
Turnitin
Systems & AI Automation Specialist (Philippines Remote)
Build workflows—including automated routing logic and AI bot configurations—and capture relevant analytics to drive…
Full-Time
Remote
Laivly
AI Automation & Integration Support
As an AI Automation & Integration Support, You Will...
Full-Time
Remote
Laivly
AI Automation & Integration Support
As an AI Automation & Integration Support, You Will...
Full-Time
Remote
Apollo.io
Customer Support Manager
, you will play a critical role in driving the success of our customer support team.
Full-Time
Remote
Apollo.io
Customer Support Manager
, you will play a critical role in driving the success of our customer support team.
Full-Time
Remote
Urrly
CX Support Agent - Level 1
Join a growing SaaS support team helping mission-driven organizations get more value from the software they use…
Full-Time
Remote
Urrly
CX Support Agent - Level 1
Join a growing SaaS support team helping mission-driven organizations get more value from the software they use…
Full-Time
Remote
Mercury NZ
Head of Operations - Customer
As we continue to evolve, we’ve created a number of new roles to strengthen the way our Customer teams are set up…
Full-Time
Auckland, New Zealand
Mercury NZ
Head of Operations - Customer
As we continue to evolve, we’ve created a number of new roles to strengthen the way our Customer teams are set up…
Full-Time
Auckland, New Zealand
Mercury NZ
Head of Customer Care
As we continue to evolve, we’ve created a number of new roles to strengthen the way our Customer teams are set up…
Full-Time
Auckland, New Zealand
Mercury NZ
Head of Customer Care
As we continue to evolve, we’ve created a number of new roles to strengthen the way our Customer teams are set up…
Full-Time
Auckland, New Zealand
Cloudbeds
Director of Customer Support
Lead a global, multi-time-zone customer support organization with full accountability for first contact resolution,…
Full-Time
Remote
Cloudbeds
Director of Customer Support
Lead a global, multi-time-zone customer support organization with full accountability for first contact resolution,…
Full-Time
Remote
DiDi
CX & AI Enablement Sr Analyst
Enable DiDi's CX teams with AI tooling and automation to improve customer operations.
Full-Time
Remote
DiDi
CX & AI Enablement Sr Analyst
Enable DiDi's CX teams with AI tooling and automation to improve customer operations.
Full-Time
Remote
Voices
Customer Support Specialist
Triage and Resolve: Prioritize and answer urgent cases, calls, and emails across multiple channels.
Full-Time
Remote
Voices
Customer Support Specialist
Triage and Resolve: Prioritize and answer urgent cases, calls, and emails across multiple channels.
Full-Time
Remote
EXL
Manager - Customer Satisfaction (CSAT)
: Lead the design, deployment, and governance of the CSAT framework, including metric definition, survey design,…
Full-Time
Noida, Uttar Pradesh, India
EXL
Manager - Customer Satisfaction (CSAT)
: Lead the design, deployment, and governance of the CSAT framework, including metric definition, survey design,…
Full-Time
Noida, Uttar Pradesh, India
Kapture CX
Associate Director Customer Experience
As a Associate Director- Customer Experience you become the trusted technical advisor for our clients and own the…
Full-Time
Delhi, India
Kapture CX
Associate Director Customer Experience
As a Associate Director- Customer Experience you become the trusted technical advisor for our clients and own the…
Full-Time
Delhi, India
Pilgrim
Process Excellence - Analyst Customer Experience
You'll work closely with teams across CX, D2C, product, and consumer insights, and will be expected to bring both…
Full-Time
Mumbai, Maharashtra, India
Pilgrim
Process Excellence - Analyst Customer Experience
You'll work closely with teams across CX, D2C, product, and consumer insights, and will be expected to bring both…
Full-Time
Mumbai, Maharashtra, India
Zithara.AI
Saas Customer Success Specialist
Zithara.ai helps high-transaction businesses across India and Australia improve customer retention, drive adoption,…
Full-Time
Hyderabad, Telangana, India
Zithara.AI
Saas Customer Success Specialist
Zithara.ai helps high-transaction businesses across India and Australia improve customer retention, drive adoption,…
Full-Time
Hyderabad, Telangana, India
PUMA Group
Assistant Manager Consumer Experience & Retention
Drive CRM and retention across PUMA.com and app customer communication channels.
Full-Time
Bengaluru, Karnataka, India
PUMA Group
Assistant Manager Consumer Experience & Retention
Drive CRM and retention across PUMA.com and app customer communication channels.
Full-Time
Bengaluru, Karnataka, India
Google
Quality Control Manager, Customer Support, gTech Ads
Note: By applying to this position you will have an opportunity to share your preferred working location from the…
Full-Time
Gurugram, Haryana, India
Google
Quality Control Manager, Customer Support, gTech Ads
Note: By applying to this position you will have an opportunity to share your preferred working location from the…
Full-Time
Gurugram, Haryana, India
NielsenIQ
Senior Executive – Customer Success
Responsible for collecting Voice of Customer (VoC) for user experience & service model related topics; train task…
Full-Time
Gurgaon, Haryana, India
NielsenIQ
Senior Executive – Customer Success
Responsible for collecting Voice of Customer (VoC) for user experience & service model related topics; train task…
Full-Time
Gurgaon, Haryana, India
Redcare Pharmacy
Product Director – Conversational AI CS & Pharma Advisory (m/f/d)
As Europe’s No.1 e-pharmacy Redcare Pharmacy is powered by passionate teams and cutting-edge innovation.
Full-Time
Munich, Bavaria, Germany
Redcare Pharmacy
Product Director – Conversational AI CS & Pharma Advisory (m/f/d)
As Europe’s No.1 e-pharmacy Redcare Pharmacy is powered by passionate teams and cutting-edge innovation.
Full-Time
Munich, Bavaria, Germany
Amazon Web Services (AWS)
Senior Specialist Solutions Architect, Amazon Connect
Lead customer engaegments as the trusted advisor to understand business requirements, existing contact center…
Full-Time
Courbevoie, Île-de-France, France
Amazon Web Services (AWS)
Senior Specialist Solutions Architect, Amazon Connect
Lead customer engaegments as the trusted advisor to understand business requirements, existing contact center…
Full-Time
Courbevoie, Île-de-France, France
LumApps
Senior Digital Customer Success Manager
Drive adoption and retention for LumApps customers through digital, AI-assisted success programs.
Full-Time
La Villeneuve-en-Chevrie, Île-de-France, France
LumApps
Senior Digital Customer Success Manager
Drive adoption and retention for LumApps customers through digital, AI-assisted success programs.
Full-Time
La Villeneuve-en-Chevrie, Île-de-France, France
Siteimprove
Customer Success Executive
As a Customer Success Manager, you will be responsible for helping Siteimprove customers succeed and grow with our…
Full-Time
Copenhagen, Capital Region of Denmark, Denmark
Siteimprove
Customer Success Executive
As a Customer Success Manager, you will be responsible for helping Siteimprove customers succeed and grow with our…
Full-Time
Copenhagen, Capital Region of Denmark, Denmark
Jimdo
Customer Support Services Agent (Tech/Product)
Jimdo started in 2007 when three school friends built a website builder in a Northern German farmhouse to help…
Full-Time
Remote
Jimdo
Customer Support Services Agent (Tech/Product)
Jimdo started in 2007 when three school friends built a website builder in a Northern German farmhouse to help…
Full-Time
Remote
CyberSentriq
Customer Success Manager
Customer Success Planning: Develop and execute tailored success plans using AI-driven analytics to understand…
Full-Time
Galway, County Galway, Ireland
CyberSentriq
Customer Success Manager
Customer Success Planning: Develop and execute tailored success plans using AI-driven analytics to understand…
Full-Time
Galway, County Galway, Ireland
Healthtech 1
Customer Success Associate
Own onboarding for new customers from initial activation through to successful adoption
Full-Time
London Area, United Kingdom
Healthtech 1
Customer Success Associate
Own onboarding for new customers from initial activation through to successful adoption
Full-Time
London Area, United Kingdom
pony
Customer Success Manager
Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central role in…
Full-Time
Bordeaux, Nouvelle-Aquitaine, France
pony
Customer Success Manager
Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central role in…
Full-Time
Bordeaux, Nouvelle-Aquitaine, France
Vinterior
CX Operations Associate
AI & Automation ownership: you'll own and continuously improve our AI chatbot (Margot, built on Intercom's Fin AI),…
Full-Time
London Area, United Kingdom
Vinterior
CX Operations Associate
AI & Automation ownership: you'll own and continuously improve our AI chatbot (Margot, built on Intercom's Fin AI),…
Full-Time
London Area, United Kingdom
Charlotte Tilbury Beauty
Automation & AI Assistant CRM Manager
We're looking for a highly motivated and commercially driven CRM Assistant Manager to help deliver best-in-class…
Full-Time
London, England, UK
Charlotte Tilbury Beauty
Automation & AI Assistant CRM Manager
We're looking for a highly motivated and commercially driven CRM Assistant Manager to help deliver best-in-class…
Full-Time
London, England, UK
Lottie
Customer Service Representative
Elevate later life for everybody and build the care sector of the future.
Full-Time
London, England, UK
Lottie
Customer Service Representative
Elevate later life for everybody and build the care sector of the future.
Full-Time
London, England, UK
Super.com
Automated Customer Experience / AI Quality Specialist
In this role, you will own the quality evaluation, operational auditing, and performance monitoring of our AI Agents…
Full-Time
Remote
Super.com
Automated Customer Experience / AI Quality Specialist
In this role, you will own the quality evaluation, operational auditing, and performance monitoring of our AI Agents…
Full-Time
Remote
Vena Solutions
Customer Experience AI Architect
Identify and translate AI use cases that improve productivity, customer experience, time-to-value, and employee…
Full-Time
Toronto, Ontario, Canada
Vena Solutions
Customer Experience AI Architect
Identify and translate AI use cases that improve productivity, customer experience, time-to-value, and employee…
Full-Time
Toronto, Ontario, Canada
Bell
Director, Conversational AI Strategy and Innovation
Shape Bell's conversational AI strategy to transform customer experiences across channels.
Full-Time
Toronto, Ontario, Canada
Bell
Director, Conversational AI Strategy and Innovation
Shape Bell's conversational AI strategy to transform customer experiences across channels.
Full-Time
Toronto, Ontario, Canada
TELUS Digital
Associate Principal, AI & CX Solutions Strategist
Welcome to TELUS Digital — where innovation drives impact at a global scale.
Full-Time
Calgary, Alberta, Canada
TELUS Digital
Associate Principal, AI & CX Solutions Strategist
Welcome to TELUS Digital — where innovation drives impact at a global scale.
Full-Time
Calgary, Alberta, Canada
TrendAI
Customer Success Technical Advisor
Advise customers on adopting TrendAI, supporting renewals, growth and technical success.
Full-Time
São Paulo, São Paulo, Brazil
TrendAI
Customer Success Technical Advisor
Advise customers on adopting TrendAI, supporting renewals, growth and technical success.
Full-Time
São Paulo, São Paulo, Brazil
Connectly.ai
Agent Product Manager - New Verticals
to explore, validate, and build AI agent solutions for new industries and use cases.
Full-Time
Brasília, Federal District, Brazil
Connectly.ai
Agent Product Manager - New Verticals
to explore, validate, and build AI agent solutions for new industries and use cases.
Full-Time
Brasília, Federal District, Brazil
Essential Data & Voice
Senior Solution Architect – Genesys Cloud, AI & Experience Orchestration
Architect Genesys Cloud AI and CX orchestration solutions for enterprise customers.
Full-Time
Sydney, New South Wales, Australia
Essential Data & Voice
Senior Solution Architect – Genesys Cloud, AI & Experience Orchestration
Architect Genesys Cloud AI and CX orchestration solutions for enterprise customers.
Full-Time
Sydney, New South Wales, Australia
Bare
Strategy & Operations Lead - CX
Bare is moving from a distributed, state-by-state way of operating to a central services model — and we need someone…
Full-Time
Sydney, New South Wales, Australia
Bare
Strategy & Operations Lead - CX
Bare is moving from a distributed, state-by-state way of operating to a central services model — and we need someone…
Full-Time
Sydney, New South Wales, Australia
CAE
Product Specialist / L2 Tech support-EN
Provide second-level technical support for the Flight Plan Manager application, including monitoring, operations,…
Full-Time
Bangalore, New South Wales, Australia
CAE
Product Specialist / L2 Tech support-EN
Provide second-level technical support for the Flight Plan Manager application, including monitoring, operations,…
Full-Time
Bangalore, New South Wales, Australia
Scouto AI
AI Customer Operations
You'll handle customer tickets, take calls with SMB founders, coordinate with engineering on bugs, and build…
Full-Time
Bangalore, New South Wales, Australia
Scouto AI
AI Customer Operations
You'll handle customer tickets, take calls with SMB founders, coordinate with engineering on bugs, and build…
Full-Time
Bangalore, New South Wales, Australia
Dialpad Japan
Sr. Manager, Customer Success & CX, APAC
Lead Customer Success, Support and Professional Services teams across APAC for an AI-native comms platform.
Full-Time
Sydney, New South Wales, Australia
Dialpad Japan
Sr. Manager, Customer Success & CX, APAC
Lead Customer Success, Support and Professional Services teams across APAC for an AI-native comms platform.
Full-Time
Sydney, New South Wales, Australia
Jerry
Product Owner, AI Agents and Platform
Own the customer-facing Agentic AI platform powering 50k+ chats a month at a pre-IPO fintech.
Full-Time
Toronto, Ontario, Canada
Jerry
Product Owner, AI Agents and Platform
Own the customer-facing Agentic AI platform powering 50k+ chats a month at a pre-IPO fintech.
Full-Time
Toronto, Ontario, Canada
Hi Marley
Sr. Customer Success Manager
Own customer relationships and success plans, driving retention, adoption, and value across enterprise accounts.
Full-Time
Boston, MA
Hi Marley
Sr. Customer Success Manager
Own customer relationships and success plans, driving retention, adoption, and value across enterprise accounts.
Full-Time
Boston, MA
Notion
Customer Experience Strategy & Operations Lead
Design and execute the customer support strategy, automating and scaling CX to deliver exceptional experiences.
Full-Time
New York, NY
Notion
Customer Experience Strategy & Operations Lead
Design and execute the customer support strategy, automating and scaling CX to deliver exceptional experiences.
Full-Time
New York, NY
Reece USA
Senior Marketing Automation Specialist
Build automated customer journeys and lifecycle marketing programs, partnering with IT to scale the martech stack.
Full-Time
Addison, TX
Reece USA
Senior Marketing Automation Specialist
Build automated customer journeys and lifecycle marketing programs, partnering with IT to scale the martech stack.
Full-Time
Addison, TX
The Kallang Group
Manager, Marketing (Customer Lifecycle, Marketing Automation)
Lead the CRM and marketing automation program, building lifecycle campaigns and automated customer journeys.
Full-Time
Singapore
The Kallang Group
Manager, Marketing (Customer Lifecycle, Marketing Automation)
Lead the CRM and marketing automation program, building lifecycle campaigns and automated customer journeys.
Full-Time
Singapore
AI Acquisition
Customer Support Representative
Manage live chat support, resolve client queries, and escalate issues to keep clients satisfied and retained.
Full-Time
Remote
AI Acquisition
Customer Support Representative
Manage live chat support, resolve client queries, and escalate issues to keep clients satisfied and retained.
Full-Time
Remote
ElevenLabs
Customer Support Specialist
Resolve customer support tickets, troubleshoot technical issues, and moderate content for a leading AI audio company.
Full-Time
Pampanga, Philippines
ElevenLabs
Customer Support Specialist
Resolve customer support tickets, troubleshoot technical issues, and moderate content for a leading AI audio company.
Full-Time
Pampanga, Philippines
Stuff
Marketing Automation Specialist
Design intelligent, AI-powered customer journeys in Braze to drive registrations, engagement, and subscription growth.
Full-Time
Auckland, New Zealand
Stuff
Marketing Automation Specialist
Design intelligent, AI-powered customer journeys in Braze to drive registrations, engagement, and subscription growth.
Full-Time
Auckland, New Zealand
QuadSci
Machine Learning Engineer
Build, train, and deploy supervised and unsupervised ML models on enterprise telemetry data for B2B customers.
Full-Time
Mexico City, Mexico
QuadSci
Machine Learning Engineer
Build, train, and deploy supervised and unsupervised ML models on enterprise telemetry data for B2B customers.
Full-Time
Mexico City, Mexico
Policybazaar.com
Lead - AI Engineering
Build and scale AI-powered Voice Bot and Conversational AI platforms across sales, claims, and customer support.
Full-Time
Gurugram, Haryana, India
Policybazaar.com
Lead - AI Engineering
Build and scale AI-powered Voice Bot and Conversational AI platforms across sales, claims, and customer support.
Full-Time
Gurugram, Haryana, India
GlobalLogic
Technical Support Engineer - AI/ML
Design, deploy and support Generative AI and ML models on cloud, including LLMs in production.
Full-Time
Nagpur, Maharashtra, India
GlobalLogic
Technical Support Engineer - AI/ML
Design, deploy and support Generative AI and ML models on cloud, including LLMs in production.
Full-Time
Nagpur, Maharashtra, India
Instructure
CX Technology & AI Lead
Own Instructure's CX platform and build AI agents and agentic workflows that make CSMs faster and smarter.
Full-Time
Budapest, Hungary
Instructure
CX Technology & AI Lead
Own Instructure's CX platform and build AI agents and agentic workflows that make CSMs faster and smarter.
Full-Time
Budapest, Hungary
Consulting Point
CX, Contact Centre / CCaaS & Agentic AI Transformation
Lead CX, CCaaS and Agentic AI transformation for global brands at a tier-one consulting firm.
Full-Time
United Kingdom (Hybrid)
Consulting Point
CX, Contact Centre / CCaaS & Agentic AI Transformation
Lead CX, CCaaS and Agentic AI transformation for global brands at a tier-one consulting firm.
Full-Time
United Kingdom (Hybrid)
Arbor Education
CX AI Specialist
Design and scale AI-driven support across Arbor's product suite, growing automation and self-service.
Full-Time
Leeds, England, UK (Remote)
Arbor Education
CX AI Specialist
Design and scale AI-driven support across Arbor's product suite, growing automation and self-service.
Full-Time
Leeds, England, UK (Remote)
Hunter Bond
Senior Customer Analytics & AI Transformation Manager
Lead conversational AI, automation and customer analytics to transform a large-scale contact centre.
Full-Time
London, United Kingdom
Hunter Bond
Senior Customer Analytics & AI Transformation Manager
Lead conversational AI, automation and customer analytics to transform a large-scale contact centre.
Full-Time
London, United Kingdom
Preply
AI Support Delivery Manager - Customer Care
Lead Preply's AI chatbot team, improving resolution, deflection and conversation quality across AI support.
Full-Time
Barcelona, Spain
Preply
AI Support Delivery Manager - Customer Care
Lead Preply's AI chatbot team, improving resolution, deflection and conversation quality across AI support.
Full-Time
Barcelona, Spain
Preply
AI Agents Manager - Customer Care
Lead Preply's AI chatbot team, owning resolution, deflection and CX quality across customer-facing AI agents.
Full-Time
Barcelona, Spain
Preply
AI Agents Manager - Customer Care
Lead Preply's AI chatbot team, owning resolution, deflection and CX quality across customer-facing AI agents.
Full-Time
Barcelona, Spain
Wallapop
CS Transformation & Automation Lead
Lead end-to-end CS transformation using automation, AI, and CRM optimization to cut cost-to-serve at scale.
Full-Time
Barcelona, Catalonia, Spain
Wallapop
CS Transformation & Automation Lead
Lead end-to-end CS transformation using automation, AI, and CRM optimization to cut cost-to-serve at scale.
Full-Time
Barcelona, Catalonia, Spain
Personio
Customer Automation Specialist
Build AI agents and automations that cut customer effort across support and service at an HR platform.
Full-Time
Munich, Bavaria, Germany
Personio
Customer Automation Specialist
Build AI agents and automations that cut customer effort across support and service at an HR platform.
Full-Time
Munich, Bavaria, Germany
Jerry
Senior Manager, AI Agents and Platform
Own and scale the customer-facing Agentic AI platform powering 50k+ chats a month at a pre-IPO fintech.
Full-Time
Toronto, Ontario, Canada
Jerry
Senior Manager, AI Agents and Platform
Own and scale the customer-facing Agentic AI platform powering 50k+ chats a month at a pre-IPO fintech.
Full-Time
Toronto, Ontario, Canada
Amazon
Machine Learning Engineer, Amazon Customer Service
Build and scale Generative AI systems that surface customer-service insights at Amazon scale.
Full-Time
Toronto, Ontario, Canada
Amazon
Machine Learning Engineer, Amazon Customer Service
Build and scale Generative AI systems that surface customer-service insights at Amazon scale.
Full-Time
Toronto, Ontario, Canada
Tyro Payments
Marketing Automation Manager
Build lifecycle marketing journeys across email, SMS, and push using Salesforce Marketing Cloud at a payments company.
Full-Time
Sydney, New South Wales, Australia
Tyro Payments
Marketing Automation Manager
Build lifecycle marketing journeys across email, SMS, and push using Salesforce Marketing Cloud at a payments company.
Full-Time
Sydney, New South Wales, Australia
Tata Consultancy Services
MS D365 Contact Center Architect
Architect AI-enabled contact center solutions on Microsoft Dynamics 365, Copilot Studio, and Power Platform.
Full-Time
Dubai, United Arab Emirates
Tata Consultancy Services
MS D365 Contact Center Architect
Architect AI-enabled contact center solutions on Microsoft Dynamics 365, Copilot Studio, and Power Platform.
Full-Time
Dubai, United Arab Emirates
AI Rudder
Quality Assurance
Build test plans, track defects, and evaluate AI/chatbot performance before deployment.
Full-Time
Jakarta, Indonesia
AI Rudder
Quality Assurance
Build test plans, track defects, and evaluate AI/chatbot performance before deployment.
Full-Time
Jakarta, Indonesia
Mass Markets
AI Tester / AI QA Analyst
Test and validate AI, ML, and Generative AI apps, finding defects and ensuring reliable outputs.
Full-Time
Vietnam
Mass Markets
AI Tester / AI QA Analyst
Test and validate AI, ML, and Generative AI apps, finding defects and ensuring reliable outputs.
Full-Time
Vietnam
Mass Markets
AI Workflow Automation Manager
Lead AI automation programs end-to-end, setting strategy, governance, and measurable business value.
Full-Time
Vietnam
Mass Markets
AI Workflow Automation Manager
Lead AI automation programs end-to-end, setting strategy, governance, and measurable business value.
Full-Time
Vietnam
Mass Markets
AI Workflow Automation Specialist
Design, deploy, and optimize AI-powered workflows that cut manual effort and boost CX operations.
Full-Time
Vietnam
Mass Markets
AI Workflow Automation Specialist
Design, deploy, and optimize AI-powered workflows that cut manual effort and boost CX operations.
Full-Time
Vietnam
Singtel
Director, Lifecycle Marketing
Lead lifecycle marketing: reduce churn, drive upsell, and embed AI-enabled personalization at scale.
Full-Time
Singapore
Singtel
Director, Lifecycle Marketing
Lead lifecycle marketing: reduce churn, drive upsell, and embed AI-enabled personalization at scale.
Full-Time
Singapore
ShopeePay
Project Manager (Process Excellence)
Design QA frameworks and turn findings into SOPs, coaching, automation, and AI-enabled ops tools.
Full-Time
National Capital Region, Philippines
ShopeePay
Project Manager (Process Excellence)
Design QA frameworks and turn findings into SOPs, coaching, automation, and AI-enabled ops tools.
Full-Time
National Capital Region, Philippines
JC Consulting
AI Product Manager / AI Solution Architect
Build and deploy AI agents to automate the auto-finance lifecycle across international markets.
Full-Time
Singapore
JC Consulting
AI Product Manager / AI Solution Architect
Build and deploy AI agents to automate the auto-finance lifecycle across international markets.
Full-Time
Singapore
Super
Senior Product Manager - Customer Support
Own a support product blending AI self-service automation with best-in-class agent tooling at scale.
Full-Time
Madrid, Community of Madrid, Spain
Super
Senior Product Manager - Customer Support
Own a support product blending AI self-service automation with best-in-class agent tooling at scale.
Full-Time
Madrid, Community of Madrid, Spain
Qatium
Customer Success Manager
Onboard utility customers, drive adoption of AI-enabled workflows, and turn product value into outcomes.
Full-Time
Valencia, Valencian Community, Spain
Qatium
Customer Success Manager
Onboard utility customers, drive adoption of AI-enabled workflows, and turn product value into outcomes.
Full-Time
Valencia, Valencian Community, Spain
Cursor
Technical Support Engineer - EMEA
Debug tricky user issues, build support automations, and partner with product and engineering on Cursor.
Full-Time
Remote (EMEA)
Cursor
Technical Support Engineer - EMEA
Debug tricky user issues, build support automations, and partner with product and engineering on Cursor.
Full-Time
Remote (EMEA)
Miral Destinations
Head of Operations & AI Optimisation
Lead contact-centre operations and own the AI transformation roadmap: bots, agent assist and automation at scale.
Full-Time
Abu Dhabi Emirate, United Arab Emirates
Miral Destinations
Head of Operations & AI Optimisation
Lead contact-centre operations and own the AI transformation roadmap: bots, agent assist and automation at scale.
Full-Time
Abu Dhabi Emirate, United Arab Emirates
Metabolic
Quality Assurance & Training Manager (Contact Centre Trainer)
Build QA scorecards and training programs for a healthcare contact centre, embedding AI literacy across agents.
Full-Time
Dubai, United Arab Emirates
Metabolic
Quality Assurance & Training Manager (Contact Centre Trainer)
Build QA scorecards and training programs for a healthcare contact centre, embedding AI literacy across agents.
Full-Time
Dubai, United Arab Emirates
Saviynt
AI Program Manager – Customer Experience
Own analytics for an AI support-agent fleet: track deflection, closure and escalations, and feed tuning cycles.
Full-Time
Bengaluru, Karnataka, India
Saviynt
AI Program Manager – Customer Experience
Own analytics for an AI support-agent fleet: track deflection, closure and escalations, and feed tuning cycles.
Full-Time
Bengaluru, Karnataka, India
Accenture in India
GN - Song - Service - GEN AI Agentic Innovation - Consultant
Design and implement GenAI and Agentic AI service-transformation solutions for clients' contact centres and CX.
Full-Time
Bengaluru, Karnataka, India
Accenture in India
GN - Song - Service - GEN AI Agentic Innovation - Consultant
Design and implement GenAI and Agentic AI service-transformation solutions for clients' contact centres and CX.
Full-Time
Bengaluru, Karnataka, India
Tata Communications
Manager - Customer Interaction Suite
Design and build end-to-end AI automation for Dark NOC using LLMs, NLP, RAG pipelines and tool-calling workflows.
Full-Time
Pune Division, Maharashtra, India
Tata Communications
Manager - Customer Interaction Suite
Design and build end-to-end AI automation for Dark NOC using LLMs, NLP, RAG pipelines and tool-calling workflows.
Full-Time
Pune Division, Maharashtra, India
American Express
Senior Product Manager – Machine Learning & Personalization
Own product strategy for AI-powered personalization and recommendation models across digital products.
Full-Time
London, England, UK
American Express
Senior Product Manager – Machine Learning & Personalization
Own product strategy for AI-powered personalization and recommendation models across digital products.
Full-Time
London, England, UK
Open (YC W24)
CSM (Customer Success Manager)
Onboard enterprise customers, lead technical integrations, prevent churn and drive expansion on an AI support platform.
Full-Time
Amsterdam, North Holland, Netherlands
Open (YC W24)
CSM (Customer Success Manager)
Onboard enterprise customers, lead technical integrations, prevent churn and drive expansion on an AI support platform.
Full-Time
Amsterdam, North Holland, Netherlands
Shippit
Senior Manager, Support Operations
Run blended support ops: manage an offshore team plus an Agentic AI workforce, driving CSAT, SLAs and resolution.
Full-Time
Sydney, New South Wales, Australia
Shippit
Senior Manager, Support Operations
Run blended support ops: manage an offshore team plus an Agentic AI workforce, driving CSAT, SLAs and resolution.
Full-Time
Sydney, New South Wales, Australia
Deloitte
Amazon Connect Lead
Lead design and delivery of Amazon Connect conversational AI solutions and mentor client delivery teams.
Full-Time
Sydney, New South Wales, Australia
Deloitte
Amazon Connect Lead
Lead design and delivery of Amazon Connect conversational AI solutions and mentor client delivery teams.
Full-Time
Sydney, New South Wales, Australia
Deloitte
Amazon Connect Engineer
Design and implement Amazon Connect contact-centre solutions with conversational interfaces for client engagements.
Full-Time
Sydney, New South Wales, Australia
Deloitte
Amazon Connect Engineer
Design and implement Amazon Connect contact-centre solutions with conversational interfaces for client engagements.
Full-Time
Sydney, New South Wales, Australia
Datacom
Senior CCaaS & AI Solutions Architect
Design multi-platform CX and CCaaS solutions using conversational and agentic AI for enterprise clients.
Full-Time
Melbourne, Victoria, Australia
Datacom
Senior CCaaS & AI Solutions Architect
Design multi-platform CX and CCaaS solutions using conversational and agentic AI for enterprise clients.
Full-Time
Melbourne, Victoria, Australia
Hunter Bond
AI Engineering Manager - Leading Tech firm
Lead an AI engineering team delivering production conversational AI, voice AI, and agents at scale.
Full-Time
London Area, United Kingdom
Hunter Bond
AI Engineering Manager - Leading Tech firm
Lead an AI engineering team delivering production conversational AI, voice AI, and agents at scale.
Full-Time
London Area, United Kingdom
Nextiva
Technical Support Representative
Troubleshoot hardware, software, and networking issues across channels, using AI tools to work smarter.
Full-Time
Guadalajara, Jalisco, Mexico
Nextiva
Technical Support Representative
Troubleshoot hardware, software, and networking issues across channels, using AI tools to work smarter.
Full-Time
Guadalajara, Jalisco, Mexico
Ziff Davis
Co-op Customer Success
Shadow CSMs, map workflows, and build AI tools and automations to streamline email deliverability support.
Full-Time
Ottawa, Ontario, Canada
Ziff Davis
Co-op Customer Success
Shadow CSMs, map workflows, and build AI tools and automations to streamline email deliverability support.
Full-Time
Ottawa, Ontario, Canada
Hopper
Senior Software Engineer - Customer Experience Platform
Build backend and full-stack systems powering Hopper's agentic AI support platform, agent tools and self-serve flows.
Full-Time
Toronto, Ontario, Canada
Hopper
Senior Software Engineer - Customer Experience Platform
Build backend and full-stack systems powering Hopper's agentic AI support platform, agent tools and self-serve flows.
Full-Time
Toronto, Ontario, Canada
Super.com
Senior Automated Customer Experience / AI Conversation Designer
Design and optimize AI chatbot and voice playbooks in Decagon, monitoring CSAT and resolution rates.
Full-Time
Remote (Canada)
Super.com
Senior Automated Customer Experience / AI Conversation Designer
Design and optimize AI chatbot and voice playbooks in Decagon, monitoring CSAT and resolution rates.
Full-Time
Remote (Canada)
AlayaCare
AI Workflow Transformation Lead
Map and redesign company workflows to be AI-first, leading a team of AI Automation Specialists.
Full-Time
Montreal, Quebec, Canada
AlayaCare
AI Workflow Transformation Lead
Map and redesign company workflows to be AI-first, leading a team of AI Automation Specialists.
Full-Time
Montreal, Quebec, Canada
Owner.com
Lead, Customer Strategy Analytics & Applied AI
Build and ship AI-powered data products like churn scoring and next-best-action systems for Customer Success.
Full-Time
Remote (US)
Owner.com
Lead, Customer Strategy Analytics & Applied AI
Build and ship AI-powered data products like churn scoring and next-best-action systems for Customer Success.
Full-Time
Remote (US)
MealSuite
Director, CX Programs
Drive AI adoption across the CX org and lead cross-functional programs spanning support, ops, and CSM.
Full-Time
Dallas, TX
MealSuite
Director, CX Programs
Drive AI adoption across the CX org and lead cross-functional programs spanning support, ops, and CSM.
Full-Time
Dallas, TX
Applied Systems
Customer AI Transformation Lead - EZLynx
Design AI agents and automate the customer delivery journey while enabling CX teams to adopt AI.
Full-Time
Chicago, IL
Applied Systems
Customer AI Transformation Lead - EZLynx
Design AI agents and automate the customer delivery journey while enabling CX teams to adopt AI.
Full-Time
Chicago, IL
SS&C Technologies
Director of CX AI
Own the end-to-end AI roadmap for a global CX org, evaluating tools and modernizing support workflows.
Full-Time
Chicago, IL
SS&C Technologies
Director of CX AI
Own the end-to-end AI roadmap for a global CX org, evaluating tools and modernizing support workflows.
Full-Time
Chicago, IL
Asana
AI Prompt & Workflow Designer
Architect and build Support AI workflows, chatbots, and internal copilots using low-code tools and prompt design.
Full-Time
San Francisco, CA
Asana
AI Prompt & Workflow Designer
Architect and build Support AI workflows, chatbots, and internal copilots using low-code tools and prompt design.
Full-Time
San Francisco, CA
Optus
Senior AI Product Manager
Own product vision and strategy for a portfolio of AI agents powering customer experiences at scale.
Full-Time
New South Wales, Australia
Optus
Senior AI Product Manager
Own product vision and strategy for a portfolio of AI agents powering customer experiences at scale.
Full-Time
New South Wales, Australia
SS&C Technologies
Director of CX AI
Define and execute the end-to-end AI roadmap for a global client experience organization.
Full-Time
Jacksonville, FL
SS&C Technologies
Director of CX AI
Define and execute the end-to-end AI roadmap for a global client experience organization.
Full-Time
Jacksonville, FL
Zocdoc
AI Support Operations Manager
Design, optimize and scale AI-powered support workflows across chat, voice and email.
Full-Time
New York, NY
Zocdoc
AI Support Operations Manager
Design, optimize and scale AI-powered support workflows across chat, voice and email.
Full-Time
New York, NY
BambooHR
CX AI Optimization Partner
Diagnose, test and optimize AI-assisted support experiences across routing, retrieval and escalation.
Full-Time
Draper, UT
BambooHR
CX AI Optimization Partner
Diagnose, test and optimize AI-assisted support experiences across routing, retrieval and escalation.
Full-Time
Draper, UT
Amira Learning
Senior Manager, Support Operations (AI & BPO)
Own Tier 0 chatbot and Tier 1 BPO support, building AI tooling, MCP integrations and ticket analytics.
Full-Time
Dallas, TX
Amira Learning
Senior Manager, Support Operations (AI & BPO)
Own Tier 0 chatbot and Tier 1 BPO support, building AI tooling, MCP integrations and ticket analytics.
Full-Time
Dallas, TX
Frontify
Head of Customer Support
Build and scale a global support system blending AI, automation and human expertise.
Full-Time
London Area, United Kingdom
Frontify
Head of Customer Support
Build and scale a global support system blending AI, automation and human expertise.
Full-Time
London Area, United Kingdom
Zeal Group
AI Client Experience Manager
Own the AI and automation roadmap to improve chatbot performance and customer service efficiency.
Full-Time
Remote
Zeal Group
AI Client Experience Manager
Own the AI and automation roadmap to improve chatbot performance and customer service efficiency.
Full-Time
Remote
Thermo Fisher Scientific
Head of Commercial Growth & Digital Channels, Singapore
Drive revenue growth and AI-powered transformation across inside sales, digital, and e-commerce channels.
Full-Time
Singapore, Singapore
Thermo Fisher Scientific
Head of Commercial Growth & Digital Channels, Singapore
Drive revenue growth and AI-powered transformation across inside sales, digital, and e-commerce channels.
Full-Time
Singapore, Singapore
Cursor
Technical Support Engineer - APJ
Debug complex user issues, build support automations, and shape AI-powered developer support at scale.
Full-Time
Remote
Cursor
Technical Support Engineer - APJ
Debug complex user issues, build support automations, and shape AI-powered developer support at scale.
Full-Time
Remote
Singlife
Senior Vice President, Artificial Intelligence
Define and govern enterprise GenAI strategy across underwriting, customer engagement, and operations.
Full-Time
Singapore, Singapore
Singlife
Senior Vice President, Artificial Intelligence
Define and govern enterprise GenAI strategy across underwriting, customer engagement, and operations.
Full-Time
Singapore, Singapore
Smart Working
AI Engineer - ElevenLabs (Remote, Contractual), India
Own ElevenLabs Voice AI architecture, optimize agent performance, and build middleware integrations.
Full-Time
Kochi, Kerala, India
Smart Working
AI Engineer - ElevenLabs (Remote, Contractual), India
Own ElevenLabs Voice AI architecture, optimize agent performance, and build middleware integrations.
Full-Time
Kochi, Kerala, India
Aspire
Quality Analyst - CX & Operations (QC)
Audit human and AI customer interactions, surface quality gaps, and drive support process improvement.
Full-Time
Remote
Aspire
Quality Analyst - CX & Operations (QC)
Audit human and AI customer interactions, surface quality gaps, and drive support process improvement.
Full-Time
Remote
remberg
Team Lead Customer Success
Lead a five-person Customer Success team owning activation, retention, and NRR in a PLG-first model.
Full-Time
Munich, Bavaria, Germany
remberg
Team Lead Customer Success
Lead a five-person Customer Success team owning activation, retention, and NRR in a PLG-first model.
Full-Time
Munich, Bavaria, Germany
OPSWAT
Senior AI Platform Engineer - Customer Experience
Design and ship agentic AI support systems that resolve cases for critical-infrastructure customers.
Full-Time
Ho Chi Minh City, Vietnam
OPSWAT
Senior AI Platform Engineer - Customer Experience
Design and ship agentic AI support systems that resolve cases for critical-infrastructure customers.
Full-Time
Ho Chi Minh City, Vietnam
Contextual Solutions
(Senior) CX Engineer
Design, implement, and optimize AI-driven CX solutions for leading financial sector clients.
Full-Time
Remote
Contextual Solutions
(Senior) CX Engineer
Design, implement, and optimize AI-driven CX solutions for leading financial sector clients.
Full-Time
Remote
Alan
Fullstack Software Engineer - AI for Care
Build AI-powered support products serving 1M+ health insurance members across Europe.
Full-Time
Nantes, Pays de la Loire, France
Alan
Fullstack Software Engineer - AI for Care
Build AI-powered support products serving 1M+ health insurance members across Europe.
Full-Time
Nantes, Pays de la Loire, France
Tata Technologies
Quality & Customer Satisfaction Insight Analyst
Turn survey and benchmark data into actionable insights and build AI-enabled analytics workflows.
Full-Time
Gothenburg, Västra Götaland County, Sweden
Tata Technologies
Quality & Customer Satisfaction Insight Analyst
Turn survey and benchmark data into actionable insights and build AI-enabled analytics workflows.
Full-Time
Gothenburg, Västra Götaland County, Sweden
Wealthsimple
Manager, Systems Operations
Run a 2,000+ agent CX systems ecosystem spanning Zendesk, Five9 and a GenAI support agent.
Full-Time
Remote
Wealthsimple
Manager, Systems Operations
Run a 2,000+ agent CX systems ecosystem spanning Zendesk, Five9 and a GenAI support agent.
Full-Time
Remote
1Password
Staff AI TechOps Lead
Design and build AI-powered automations and integrations across the post-sales CX tech stack.
Full-Time
Remote
1Password
Staff AI TechOps Lead
Design and build AI-powered automations and integrations across the post-sales CX tech stack.
Full-Time
Remote
Hopper
Senior Software Engineer - Customer Experience Platform
Build the systems behind an agentic AI support platform, agent tools and customer self-serve flows.
Full-Time
Montreal, Quebec, Canada
Hopper
Senior Software Engineer - Customer Experience Platform
Build the systems behind an agentic AI support platform, agent tools and customer self-serve flows.
Full-Time
Montreal, Quebec, Canada
Ingram Micro
Sr Principal Product Manager, Contact Center Platforms
Own NICE CXone globally and transform a contact center ecosystem into an AI-enabled platform.
Full-Time
Mississauga, Ontario, Canada
Ingram Micro
Sr Principal Product Manager, Contact Center Platforms
Own NICE CXone globally and transform a contact center ecosystem into an AI-enabled platform.
Full-Time
Mississauga, Ontario, Canada
Redcare Pharmacy
Product Director – Conversational AI CS & Pharma Advisory
Own conversational AI strategy across chat, voice and self-service for AI-powered pharma advisory.
Full-Time
Utrecht, Utrecht, Netherlands
Redcare Pharmacy
Product Director – Conversational AI CS & Pharma Advisory
Own conversational AI strategy across chat, voice and self-service for AI-powered pharma advisory.
Full-Time
Utrecht, Utrecht, Netherlands
Verra Mobility
RPA Specialist (Operations Automation Lead)
Design and deploy RPA automations across high-volume tolling and violations operations in Europe.
Full-Time
London, England, UK
Verra Mobility
RPA Specialist (Operations Automation Lead)
Design and deploy RPA automations across high-volume tolling and violations operations in Europe.
Full-Time
London, England, UK
Monex Europe
Customer Success Specialist
Own client onboarding and engagement at an FX firm, supporting CRM-driven and automated client engagement workflows.
Full-Time
Madrid, Community of Madrid, Spain
Monex Europe
Customer Success Specialist
Own client onboarding and engagement at an FX firm, supporting CRM-driven and automated client engagement workflows.
Full-Time
Madrid, Community of Madrid, Spain
Top of Minds
Customer Service Representative
Lead Oslo Skin Lab's Spanish customer care team, driving retention and identifying ways to implement AI tools.
Full-Time
Madrid, Community of Madrid, Spain
Top of Minds
Customer Service Representative
Lead Oslo Skin Lab's Spanish customer care team, driving retention and identifying ways to implement AI tools.
Full-Time
Madrid, Community of Madrid, Spain
Trunk Tools
CX Support
Tier 1 product support at a construction AI company, troubleshooting AI-driven workflows across chat, email, and video.
Full-Time
New York, NY
Trunk Tools
CX Support
Tier 1 product support at a construction AI company, troubleshooting AI-driven workflows across chat, email, and video.
Full-Time
New York, NY
Cotality
VP, Head of Contact Center Excellence
Architect the end-to-end customer journey, leading GenAI, ML, and automation across the contact center.
Full-Time
Dallas, TX
Cotality
VP, Head of Contact Center Excellence
Architect the end-to-end customer journey, leading GenAI, ML, and automation across the contact center.
Full-Time
Dallas, TX
SimpliSafe
Sr. Director, CX Automation & AI
Build the AI and automation engine for a CCaaS-powered customer experience center, owning conversational AI strategy.
Full-Time
Boston, MA
SimpliSafe
Sr. Director, CX Automation & AI
Build the AI and automation engine for a CCaaS-powered customer experience center, owning conversational AI strategy.
Full-Time
Boston, MA
Apollo.io
Support Operations Manager
Own AI and automation in the support platform, configuring Intercom Fin AI agents and driving deflection.
Full-Time
Remote
Apollo.io
Support Operations Manager
Own AI and automation in the support platform, configuring Intercom Fin AI agents and driving deflection.
Full-Time
Remote
Kikoff
CX Strategy Manager
Own how CX scales across chatbot/AI automation, tooling, and measurement at a consumer fintech.
Full-Time
San Francisco, CA
Kikoff
CX Strategy Manager
Own how CX scales across chatbot/AI automation, tooling, and measurement at a consumer fintech.
Full-Time
San Francisco, CA
Brady Corporation
Automation Solutions Manager
Design and deploy conversational AI, GenAI, and automation to elevate the customer journey and reduce friction.
Full-Time
Salt Lake City, UT
Brady Corporation
Automation Solutions Manager
Design and deploy conversational AI, GenAI, and automation to elevate the customer journey and reduce friction.
Full-Time
Salt Lake City, UT
OpenRouter
Scaled Customer Success Manager, Startups
Build the scaled customer success engine for OpenRouter's startup ecosystem using AI-native tools and automation.
Full-Time
Remote
OpenRouter
Scaled Customer Success Manager, Startups
Build the scaled customer success engine for OpenRouter's startup ecosystem using AI-native tools and automation.
Full-Time
Remote
FNBO
Marketing Automation Strategy Manager
Advance an enterprise marketing automation platform, driving AI-driven personalization and lifecycle engagement.
Full-Time
Remote (US)
FNBO
Marketing Automation Strategy Manager
Advance an enterprise marketing automation platform, driving AI-driven personalization and lifecycle engagement.
Full-Time
Remote (US)
Airbnb
Manager Business Process Improvement
Lead a Community Support process-improvement team, engineering CX workflows for AI-readiness and automation by default.
Full-Time
Remote (US)
Airbnb
Manager Business Process Improvement
Lead a Community Support process-improvement team, engineering CX workflows for AI-readiness and automation by default.
Full-Time
Remote (US)
BABYBOO Fashion
Global Customer Experience Manager - Remote
Lead global CX strategy for a fashion eCommerce brand, owning the CX tech and automation roadmap incl. Gorgias and AI.
Full-Time
Manchester, England, UK
BABYBOO Fashion
Global Customer Experience Manager - Remote
Lead global CX strategy for a fashion eCommerce brand, owning the CX tech and automation roadmap incl. Gorgias and AI.
Full-Time
Manchester, England, UK
Landmark Group
Martech Lead
Define the Martech, customer intelligence, and engagement vision, driving AI-enabled personalization and automation.
Full-Time
Dubai, United Arab Emirates
Landmark Group
Martech Lead
Define the Martech, customer intelligence, and engagement vision, driving AI-enabled personalization and automation.
Full-Time
Dubai, United Arab Emirates
Globe Telecom
Digital Growth Expert
Drive digital acquisition and retention using AI-driven personalization, chatbots, and automated engagement workflows.
Full-Time
Taguig, National Capital Region, Philippines
Globe Telecom
Digital Growth Expert
Drive digital acquisition and retention using AI-driven personalization, chatbots, and automated engagement workflows.
Full-Time
Taguig, National Capital Region, Philippines
Honeywell Aerospace Technologies
Data Scientist II - Customer Experience
Apply statistical analysis, machine learning, and NLP to uncover drivers of customer experience and support performance.
Full-Time
Aguadilla, Puerto Rico
Honeywell Aerospace Technologies
Data Scientist II - Customer Experience
Apply statistical analysis, machine learning, and NLP to uncover drivers of customer experience and support performance.
Full-Time
Aguadilla, Puerto Rico
Thomson Reuters
Marketing Operations Agent, Eloqua
Design and optimize marketing automation workflows in Oracle Eloqua to enhance CX, engagement, and lead generation.
Full-Time
Mexico City, Mexico
Thomson Reuters
Marketing Operations Agent, Eloqua
Design and optimize marketing automation workflows in Oracle Eloqua to enhance CX, engagement, and lead generation.
Full-Time
Mexico City, Mexico
Salmon Group Ltd
AI Engineer
Build AI agents and LLM-powered systems for support chatbots, voice assistants, and call analysis.
Full-Time
Makati, National Capital Region, Philippines
Salmon Group Ltd
AI Engineer
Build AI agents and LLM-powered systems for support chatbots, voice assistants, and call analysis.
Full-Time
Makati, National Capital Region, Philippines
Maya
Product Analyst (Customer Care Insights)
Analyze product, chatbot, and support data to drive prioritization of AI automation and self-service for Customer Care.
Full-Time
Mandaluyong, National Capital Region, Philippines
Maya
Product Analyst (Customer Care Insights)
Analyze product, chatbot, and support data to drive prioritization of AI automation and self-service for Customer Care.
Full-Time
Mandaluyong, National Capital Region, Philippines
Shopee
Senior AI Automation & Chatbot Operations, ShopeeFood
Drive AI automation across Customer Service workflows and own chatbot performance, optimization, and training.
Full-Time
Ho Chi Minh City, Vietnam
Shopee
Senior AI Automation & Chatbot Operations, ShopeeFood
Drive AI automation across Customer Service workflows and own chatbot performance, optimization, and training.
Full-Time
Ho Chi Minh City, Vietnam
PT. Indosat Tbk
Sr Officer-B2B & HBB Analytic & Insight
Build AI/ML predictive models on customer data to improve CX, reduce churn, and detect service degradation.
Full-Time
Jakarta, Indonesia
PT. Indosat Tbk
Sr Officer-B2B & HBB Analytic & Insight
Build AI/ML predictive models on customer data to improve CX, reduce churn, and detect service degradation.
Full-Time
Jakarta, Indonesia
Apollo.io
Customer Support (Product Advocate)
Troubleshoot and resolve customer issues across digital and voice channels at an AI-native SaaS company.
Full-Time
Metro Manila, Philippines (Remote)
Apollo.io
Customer Support (Product Advocate)
Troubleshoot and resolve customer issues across digital and voice channels at an AI-native SaaS company.
Full-Time
Metro Manila, Philippines (Remote)
Maya
Product Analyst (Customer Care)
Use data across product, chatbot, and support channels to drive prioritization of AI automation and self-service.
Full-Time
Mandaluyong, National Capital Region, Philippines
Maya
Product Analyst (Customer Care)
Use data across product, chatbot, and support channels to drive prioritization of AI automation and self-service.
Full-Time
Mandaluyong, National Capital Region, Philippines
Paxos
Technical Support Engineer
Resolve technical issues for enterprise fintech clients while building support automations and scalable processes.
Full-Time
Singapore
Paxos
Technical Support Engineer
Resolve technical issues for enterprise fintech clients while building support automations and scalable processes.
Full-Time
Singapore
Dyson
Lead Product Owner - AI & Automation
Champion Dyson's AI and automation roadmap to digitise customer journeys and unlock self-service in Customer Service.
Full-Time
Singapore
Dyson
Lead Product Owner - AI & Automation
Champion Dyson's AI and automation roadmap to digitise customer journeys and unlock self-service in Customer Service.
Full-Time
Singapore
One New Zealand
Head of Sales & Service Experience
Lead design of end-to-end sales and service journeys across digital, assisted, and AI-enabled channels.
Full-Time
Auckland, Auckland, New Zealand
One New Zealand
Head of Sales & Service Experience
Lead design of end-to-end sales and service journeys across digital, assisted, and AI-enabled channels.
Full-Time
Auckland, Auckland, New Zealand
First Table
Customer Marketing Specialist: Activation and Retention
Build and optimise lifecycle marketing journeys across onboarding, retention, and winback using automation and AI.
Full-Time
Auckland, Auckland, New Zealand
First Table
Customer Marketing Specialist: Activation and Retention
Build and optimise lifecycle marketing journeys across onboarding, retention, and winback using automation and AI.
Full-Time
Auckland, Auckland, New Zealand
OneTrust
Senior Manager, Customer Success
Lead a Customer Success team across North EMEA, owning retention and growth while driving AI-enabled ways of working.
Full-Time
Amsterdam, North Holland, Netherlands
OneTrust
Senior Manager, Customer Success
Lead a Customer Success team across North EMEA, owning retention and growth while driving AI-enabled ways of working.
Full-Time
Amsterdam, North Holland, Netherlands
Neko Health
Customer Care System Lead US
Own the support tech stack and embed AI, RAG bots, and agentic automation across the support lifecycle.
Full-Time
London, England, UK
Neko Health
Customer Care System Lead US
Own the support tech stack and embed AI, RAG bots, and agentic automation across the support lifecycle.
Full-Time
London, England, UK
AXA Partners
System Automation and AI Expert
Build and optimize AI, chatbot, and voicebot solutions that improve operations and customer experience.
Full-Time
Ostrava, Moravia-Silesia, Czech Republic
AXA Partners
System Automation and AI Expert
Build and optimize AI, chatbot, and voicebot solutions that improve operations and customer experience.
Full-Time
Ostrava, Moravia-Silesia, Czech Republic
Fullscript
Senior Customer Insights Analyst
Turn support, product, and VoC data into CX strategy using AI-assisted analysis and SQL.
Full-Time
Toronto, Ontario, Canada
Fullscript
Senior Customer Insights Analyst
Turn support, product, and VoC data into CX strategy using AI-assisted analysis and SQL.
Full-Time
Toronto, Ontario, Canada
PepsiCo
Architect-Agentic AI
Design and deploy voicebot and contact center automation solutions integrated with 3CLogic and ServiceNow.
Full-Time
Hyderabad, Telangana, India
PepsiCo
Architect-Agentic AI
Design and deploy voicebot and contact center automation solutions integrated with 3CLogic and ServiceNow.
Full-Time
Hyderabad, Telangana, India
Concentrix
Consultant, Global Analytics
Build and deploy AI agents across CX and contact center teams to eliminate manual effort through tooling.
Full-Time
Bengaluru, Karnataka, India
Concentrix
Consultant, Global Analytics
Build and deploy AI agents across CX and contact center teams to eliminate manual effort through tooling.
Full-Time
Bengaluru, Karnataka, India
Hewlett Packard Enterprise
Senior Manager – Digital Platform Automation
Lead delivery of automation platforms, bots, and RPA that enhance customer support and digital journeys.
Full-Time
Bengaluru, Karnataka, India
Hewlett Packard Enterprise
Senior Manager – Digital Platform Automation
Lead delivery of automation platforms, bots, and RPA that enhance customer support and digital journeys.
Full-Time
Bengaluru, Karnataka, India
Mastercard
Manager – Support Operations & Process Improvements
Manage customer support operations and drive automation initiatives using Alteryx and AI capabilities.
Full-Time
Gurugram, Haryana, India
Mastercard
Manager – Support Operations & Process Improvements
Manage customer support operations and drive automation initiatives using Alteryx and AI capabilities.
Full-Time
Gurugram, Haryana, India
qiibee
Customer Success & Partner Onboarding Manager - Loyalty and Partner Platforms (B2B)
Own B2B onboarding and lifecycle management, using AI-powered workflows and HubSpot to scale CX.
Full-Time
Remote
qiibee
Customer Success & Partner Onboarding Manager - Loyalty and Partner Platforms (B2B)
Own B2B onboarding and lifecycle management, using AI-powered workflows and HubSpot to scale CX.
Full-Time
Remote
Ipsen
Global Customer Experience Data & Automation Lead
Own the CX data standards, KPI frameworks, and automation foundations that enable scalable experiences.
Full-Time
Paris, Île-de-France, France
Ipsen
Global Customer Experience Data & Automation Lead
Own the CX data standards, KPI frameworks, and automation foundations that enable scalable experiences.
Full-Time
Paris, Île-de-France, France
Redcare Pharmacy
Product Director – Conversational AI CS & Pharma Advisory (m/f/d)
Own the conversational AI product strategy across chat, voice, and self-service for customer service.
Full-Time
Cologne, North Rhine-Westphalia, Germany
Redcare Pharmacy
Product Director – Conversational AI CS & Pharma Advisory (m/f/d)
Own the conversational AI product strategy across chat, voice, and self-service for customer service.
Full-Time
Cologne, North Rhine-Westphalia, Germany
Personio
Business Automation Manager (d/f/m)
Design and build AI agents and automations across Support, Services, and Payroll to reduce customer effort.
Full-Time
Munich, Bavaria, Germany
Personio
Business Automation Manager (d/f/m)
Design and build AI agents and automations across Support, Services, and Payroll to reduce customer effort.
Full-Time
Munich, Bavaria, Germany
Smart Pension
Senior Business Analyst - Ops Transformation
Lead the implementation of automation and AI tooling to optimize the customer services operating model.
Full-Time
London Area, United Kingdom
Smart Pension
Senior Business Analyst - Ops Transformation
Lead the implementation of automation and AI tooling to optimize the customer services operating model.
Full-Time
London Area, United Kingdom
Infosys
Genesys Lead Consultant
Provide L3 support and build Genesys Cloud CX AI solutions, including Agent Copilot, across voice and digital.
Full-Time
Melbourne, Victoria, Australia
Infosys
Genesys Lead Consultant
Provide L3 support and build Genesys Cloud CX AI solutions, including Agent Copilot, across voice and digital.
Full-Time
Melbourne, Victoria, Australia
Matific
AI Operations Specialist
Ship AI and automation fixes across teams including customer support, using Zapier, Make, n8n and AI layers.
Full-Time
Sydney, New South Wales, Australia
Matific
AI Operations Specialist
Ship AI and automation fixes across teams including customer support, using Zapier, Make, n8n and AI layers.
Full-Time
Sydney, New South Wales, Australia
Melbourne Racing Club
CRM Specialist
Deliver targeted CRM campaigns and automated journeys using segmentation and marketing automation.
Full-Time
Caulfield, Victoria, Australia
Melbourne Racing Club
CRM Specialist
Deliver targeted CRM campaigns and automated journeys using segmentation and marketing automation.
Full-Time
Caulfield, Victoria, Australia
Wealthsimple
Senior Manager, Client Experience Operations - Promotions & Rewards
Lead high-volume CX ops for Promotions & Rewards and champion AI and automation to reduce tickets.
Full-Time
Remote
Wealthsimple
Senior Manager, Client Experience Operations - Promotions & Rewards
Lead high-volume CX ops for Promotions & Rewards and champion AI and automation to reduce tickets.
Full-Time
Remote
Martell Media
Automation & AI Engineer
Own the customer lifecycle automation backbone (Stripe to HubSpot to access) and ship production AI features.
Full-Time
Kelowna, British Columbia, Canada
Martell Media
Automation & AI Engineer
Own the customer lifecycle automation backbone (Stripe to HubSpot to access) and ship production AI features.
Full-Time
Kelowna, British Columbia, Canada
PolyAI
Forward Deployed AI Engineer - Vancouver
Deploy and optimize voice AI assistants for enterprise customer service as the primary technical liaison.
Full-Time
Vancouver, British Columbia, Canada
PolyAI
Forward Deployed AI Engineer - Vancouver
Deploy and optimize voice AI assistants for enterprise customer service as the primary technical liaison.
Full-Time
Vancouver, British Columbia, Canada
Siena AI
Forward Deployed Product Manager, Agents
Deploy AI agents for strategic CX accounts end-to-end and turn field insights into platform improvements.
Full-Time
Remote
Siena AI
Forward Deployed Product Manager, Agents
Deploy AI agents for strategic CX accounts end-to-end and turn field insights into platform improvements.
Full-Time
Remote
Knobby
Customer Operations & AI Lead
Own CX operations and AI-powered support, training AI agents and building automation that scales.
Full-Time
Sunshine Coast, Queensland, Australia
Knobby
Customer Operations & AI Lead
Own CX operations and AI-powered support, training AI agents and building automation that scales.
Full-Time
Sunshine Coast, Queensland, Australia
Coinme
Customer Support Manager
Lead the support org's shift from reactive to proactive, owning the automation and AI-driven roadmap.
Full-Time
São Paulo, São Paulo, Brazil
Coinme
Customer Support Manager
Lead the support org's shift from reactive to proactive, owning the automation and AI-driven roadmap.
Full-Time
São Paulo, São Paulo, Brazil
CommSec (Commonwealth Bank)
Senior Product Manager / Product Owner — Contact Centre Platforms & Customer Experience
Lead the squad building CommSec's new AI-enabled contact centre platform — routing, QA, copilots & agent tools.
Full-Time
Sydney CBD Area, Australia
CommSec (Commonwealth Bank)
Senior Product Manager / Product Owner — Contact Centre Platforms & Customer Experience
Lead the squad building CommSec's new AI-enabled contact centre platform — routing, QA, copilots & agent tools.
Full-Time
Sydney CBD Area, Australia
Wolverine Worldwide
Contact Center AI Specialist
Manage and optimise Agentforce and AI tools across the contact center to boost deflection and efficiency
Full-Time
Rockford, MI
Wolverine Worldwide
Contact Center AI Specialist
Manage and optimise Agentforce and AI tools across the contact center to boost deflection and efficiency
Full-Time
Rockford, MI
Deloitte
PU&R Contact Center Operations and Transformation Manager
Lead contact center transformation for utilities clients using GenAI, conversational AI, and agent assist
Full-Time
Remote
Deloitte
PU&R Contact Center Operations and Transformation Manager
Lead contact center transformation for utilities clients using GenAI, conversational AI, and agent assist
Full-Time
Remote
BRYTER
Customer Success Manager - AI (DACH)
Drive adoption of BRYTER's Legal AI Suite by supporting self-serve users and surfacing product insights.
Full-Time
Frankfurt am Main, Hesse, Germany
BRYTER
Customer Success Manager - AI (DACH)
Drive adoption of BRYTER's Legal AI Suite by supporting self-serve users and surfacing product insights.
Full-Time
Frankfurt am Main, Hesse, Germany
BRYTER
Legal Engineer - AI (DACH)
Support self-serve customers in adopting BRYTER's AI workflow platform via hands-on enablement.
Full-Time
Frankfurt am Main, Hesse, Germany
BRYTER
Legal Engineer - AI (DACH)
Support self-serve customers in adopting BRYTER's AI workflow platform via hands-on enablement.
Full-Time
Frankfurt am Main, Hesse, Germany
Deloitte
T&T Consultant - Deloitte Digital (Customer Intelligence) - TH
Build AI-powered customer intelligence systems: personalization, chatbots, and journey optimizers.
Full-Time
Bangkok, Bangkok City, Thailand
Deloitte
T&T Consultant - Deloitte Digital (Customer Intelligence) - TH
Build AI-powered customer intelligence systems: personalization, chatbots, and journey optimizers.
Full-Time
Bangkok, Bangkok City, Thailand
Bybit
Chatbot Automation Specialist
Own the full lifecycle of Bybit's customer service chatbot, driving automation and resolution quality.
Full-Time
Remote
Bybit
Chatbot Automation Specialist
Own the full lifecycle of Bybit's customer service chatbot, driving automation and resolution quality.
Full-Time
Remote
Contentsquare
Senior Product Manager
Own strategy for Contentsquare's AI-powered Voice of Customer product and qualitative analytics suite.
Full-Time
Remote
Contentsquare
Senior Product Manager
Own strategy for Contentsquare's AI-powered Voice of Customer product and qualitative analytics suite.
Full-Time
Remote
SIXT
(Senior) Product Owner - AI Customer Service (m/f/d)
Drive AI-powered customer service automation, case classification, and knowledge retrieval at SIXT.
Full-Time
Munich, Bavaria, Germany
SIXT
(Senior) Product Owner - AI Customer Service (m/f/d)
Drive AI-powered customer service automation, case classification, and knowledge retrieval at SIXT.
Full-Time
Munich, Bavaria, Germany
NiCE
Manager , Business Consulting (AI, CCaaS)
Lead a team of consultants driving adoption and business value of enterprise AI customer service solutions.
Full-Time
Pune City, Maharashtra, India
NiCE
Manager , Business Consulting (AI, CCaaS)
Lead a team of consultants driving adoption and business value of enterprise AI customer service solutions.
Full-Time
Pune City, Maharashtra, India
Planet
Customer Success Associate
Support customer onboarding and account management for a satellite imagery platform using Zendesk.
Full-Time
Remote (Colombia or Brazil)
Planet
Customer Success Associate
Support customer onboarding and account management for a satellite imagery platform using Zendesk.
Full-Time
Remote (Colombia or Brazil)
Viva.com
Training Officer
Design AI-powered learning for customer service teams and train AI chatbots to improve containment.
Full-Time
Marousi, Attiki, Greece
Viva.com
Training Officer
Design AI-powered learning for customer service teams and train AI chatbots to improve containment.
Full-Time
Marousi, Attiki, Greece
Five9
Opportunistic Hiring - AI
Build and test AI agents for B2B customer experience use cases on Five9's cloud contact center platform.
Full-Time
Bengaluru, Karnataka, India
Five9
Opportunistic Hiring - AI
Build and test AI agents for B2B customer experience use cases on Five9's cloud contact center platform.
Full-Time
Bengaluru, Karnataka, India
MYOB
Customer Experience Manager - Mid Market
Lead Voice of Customer and orchestrate journeys across AI-led, digital and human interactions.
Full-Time
Christchurch, Canterbury, New Zealand
MYOB
Customer Experience Manager - Mid Market
Lead Voice of Customer and orchestrate journeys across AI-led, digital and human interactions.
Full-Time
Christchurch, Canterbury, New Zealand
Amazon Web Services (AWS)
Sr. Applied AI Solutions Architect, Amazon Connect
Help customers adopt Amazon Connect's agentic AI by designing AI agents, RAG, and contact-center integrations.
Full-Time
London, England, UK
Amazon Web Services (AWS)
Sr. Applied AI Solutions Architect, Amazon Connect
Help customers adopt Amazon Connect's agentic AI by designing AI agents, RAG, and contact-center integrations.
Full-Time
London, England, UK
SURI
Customer Experience Manager
Own CX projects, automation, reporting and AI tooling for a fast-scaling DTC oral-care brand.
Full-Time
London, England, UK
SURI
Customer Experience Manager
Own CX projects, automation, reporting and AI tooling for a fast-scaling DTC oral-care brand.
Full-Time
London, England, UK
CXT Software
Customer Lifecycle Automation Manager
Design and operate AI-driven lifecycle automation across onboarding, adoption, renewal and expansion.
Full-Time
Sofia, Sofia City, Bulgaria
CXT Software
Customer Lifecycle Automation Manager
Design and operate AI-driven lifecycle automation across onboarding, adoption, renewal and expansion.
Full-Time
Sofia, Sofia City, Bulgaria
Lucanet
Support Automation & Knowledge Lead (all genders)
Lead the AI, knowledge and operations function powering Lucanet's customer support at scale.
Full-Time
Remote
Lucanet
Support Automation & Knowledge Lead (all genders)
Lead the AI, knowledge and operations function powering Lucanet's customer support at scale.
Full-Time
Remote
Optima Consulting
Optima Customer Success Manager - TotalCare
Lead an Application Management Services program for enterprise SAP/OpenText customers using AI-assisted support tooling.
Full-Time
Remote
Optima Consulting
Optima Customer Success Manager - TotalCare
Lead an Application Management Services program for enterprise SAP/OpenText customers using AI-assisted support tooling.
Full-Time
Remote
Lifely
Ecom AI
Build AI-powered marketing, eCommerce and CRO workflows to grow acquisition, conversion and retention.
Full-Time
Remote
Lifely
Ecom AI
Build AI-powered marketing, eCommerce and CRO workflows to grow acquisition, conversion and retention.
Full-Time
Remote
Global Retail Brands Australia
CRM & Loyalty Specialist
Own a VIP rewards program and run personalised CRM journeys in Emarsys to drive retention and revenue.
Full-Time
Melbourne, Victoria, Australia
Global Retail Brands Australia
CRM & Loyalty Specialist
Own a VIP rewards program and run personalised CRM journeys in Emarsys to drive retention and revenue.
Full-Time
Melbourne, Victoria, Australia
Heidi
Customer Systems Lead
Own the systems, integrations and automations powering CX across Success, Support, and Implementations.
Full-Time
Sydney, New South Wales, Australia
Heidi
Customer Systems Lead
Own the systems, integrations and automations powering CX across Success, Support, and Implementations.
Full-Time
Sydney, New South Wales, Australia
EliseAI
Customer Success Specialist | Housing
Drive onboarding, adoption, and retention for an AI-agent housing platform alongside Customer Success Managers
Full-Time
New York, NY
EliseAI
Customer Success Specialist | Housing
Drive onboarding, adoption, and retention for an AI-agent housing platform alongside Customer Success Managers
Full-Time
New York, NY
Proofpoint
AI Developer – Customer Services and Support
Build AI-powered support solutions (chatbots, agent copilots, RAG) to deflect tickets and speed resolution
Full-Time
Dallas, TX
Proofpoint
AI Developer – Customer Services and Support
Build AI-powered support solutions (chatbots, agent copilots, RAG) to deflect tickets and speed resolution
Full-Time
Dallas, TX
Instacart
Senior Product Manager, Fraud & Trust
Lead AI-native fraud detection, identity, and trust strategy across Instacart's four-sided marketplace
Full-Time
Remote (Canada)
Instacart
Senior Product Manager, Fraud & Trust
Lead AI-native fraud detection, identity, and trust strategy across Instacart's four-sided marketplace
Full-Time
Remote (Canada)
Winona
Lifecycle Marketing Strategist
Own end-to-end lifecycle marketing across email, SMS, and chatbots to drive engagement and retention
Full-Time
Remote
Winona
Lifecycle Marketing Strategist
Own end-to-end lifecycle marketing across email, SMS, and chatbots to drive engagement and retention
Full-Time
Remote
Deloitte
CCaaS x AI, Manager, Functional Transformation
Architect and deliver Contact Center AI solutions on AWS (Connect, Lex, Bedrock) for enterprise clients
Full-Time
Remote
Deloitte
CCaaS x AI, Manager, Functional Transformation
Architect and deliver Contact Center AI solutions on AWS (Connect, Lex, Bedrock) for enterprise clients
Full-Time
Remote
Airbnb
Machine Learning Engineer, Customer Support Engineering
Build agentic AI, chat and voice assistants to transform Airbnb's customer support experience
Full-Time
Remote (US)
Airbnb
Machine Learning Engineer, Customer Support Engineering
Build agentic AI, chat and voice assistants to transform Airbnb's customer support experience
Full-Time
Remote (US)
Tines
Customer Success Manager II - East
Drive adoption and expansion of an AI-powered workflow automation platform across enterprise customers
Full-Time
Remote (EST or CST)
Tines
Customer Success Manager II - East
Drive adoption and expansion of an AI-powered workflow automation platform across enterprise customers
Full-Time
Remote (EST or CST)
Toast
Senior Product Manager, Payroll Onboarding
Own AI-augmented payroll onboarding to lift activation, cut care tickets, and improve early retention
Full-Time
Remote
Toast
Senior Product Manager, Payroll Onboarding
Own AI-augmented payroll onboarding to lift activation, cut care tickets, and improve early retention
Full-Time
Remote
Glean
AI Success Manager, East
Own post-sales deployment and success for an enterprise Work AI platform, driving adoption and outcomes
Full-Time
New York, NY
Glean
AI Success Manager, East
Own post-sales deployment and success for an enterprise Work AI platform, driving adoption and outcomes
Full-Time
New York, NY
LAGOS
Director, Omnichannel Contact Center
Lead omnichannel support strategy, own Zendesk, and implement AI chatbots and automation at scale
Full-Time
Philadelphia, PA
LAGOS
Director, Omnichannel Contact Center
Lead omnichannel support strategy, own Zendesk, and implement AI chatbots and automation at scale
Full-Time
Philadelphia, PA
McKinsey & Company
Consultant - Call Center Transformation
Advise clients on contact center strategy and drive agentic/AI transformation in customer care
Full-Time
Atlanta, GA
McKinsey & Company
Consultant - Call Center Transformation
Advise clients on contact center strategy and drive agentic/AI transformation in customer care
Full-Time
Atlanta, GA
Relay
Customer Operations Systems Manager
Build and optimise CRM, ticketing, and AI-powered systems for Customer Success and Support teams
Full-Time
Raleigh, NC
Relay
Customer Operations Systems Manager
Build and optimise CRM, ticketing, and AI-powered systems for Customer Success and Support teams
Full-Time
Raleigh, NC
REGAL
Analytics Engineer
Build CX analytics at REGAL.
Full-Time
New York, NY
REGAL
Analytics Engineer
Build CX analytics at REGAL.
Full-Time
New York, NY
Quo
Quality Assurance & Training Specialist
Own AI/automation at Quo.
Full-Time
California, United States
Quo
Quality Assurance & Training Specialist
Own AI/automation at Quo.
Full-Time
California, United States
REGAL
Technical Support Specialist
Own customer support at REGAL.
Full-Time
New York, NY
REGAL
Technical Support Specialist
Own customer support at REGAL.
Full-Time
New York, NY
Kantata
Director, Digital Customer Success
Lead customer success at Kantata.
Full-Time
Remote
Kantata
Director, Digital Customer Success
Lead customer success at Kantata.
Full-Time
Remote
Apollo.io
Lifecycle Specialist, Digital Success & Expansion
Own digital customer success with lifecycle programs focus at Apollo.io.
Full-Time
Remote
Apollo.io
Lifecycle Specialist, Digital Success & Expansion
Own digital customer success with lifecycle programs focus at Apollo.io.
Full-Time
Remote
Zoom
AI Deployment Engineer
Build AI/automation at Zoom.
Full-Time
Remote
Zoom
AI Deployment Engineer
Build AI/automation at Zoom.
Full-Time
Remote
AdVelocity
Client Operations & Customer Success Coordinator
Coordinate customer success with CX operations focus at AdVelocity.
Full-Time
Lutterworth, England, UK
AdVelocity
Client Operations & Customer Success Coordinator
Coordinate customer success with CX operations focus at AdVelocity.
Full-Time
Lutterworth, England, UK
flyp
Head of Operations & Customer Experience
Lead CX with CX operations focus at flyp.
Full-Time
Greater London, England, UK
flyp
Head of Operations & Customer Experience
Lead CX with CX operations focus at flyp.
Full-Time
Greater London, England, UK
SAP
AI Consultant / Architect - SAP Academy for Services & Consulting - Madrid
Design AI/automation at SAP.
Full-Time
Madrid, Community of Madrid, Spain
SAP
AI Consultant / Architect - SAP Academy for Services & Consulting - Madrid
Design AI/automation at SAP.
Full-Time
Madrid, Community of Madrid, Spain
Airwallex
Staff Product Manager, AI Growth
Manage AI/automation with CX-driven growth focus at Airwallex.
Full-Time
Singapore, Singapore
Airwallex
Staff Product Manager, AI Growth
Manage AI/automation with CX-driven growth focus at Airwallex.
Full-Time
Singapore, Singapore
EXL
Senior Manager
Manage CX initiatives at EXL.
Full-Time
Hyderabad, Telangana, India
EXL
Senior Manager
Manage CX initiatives at EXL.
Full-Time
Hyderabad, Telangana, India
Journi
Customer Automations & Analytics Specialist (all genders)
Own AI/automation with CX analytics focus at Journi.
Full-Time
Vienna, Vienna, Austria
Journi
Customer Automations & Analytics Specialist (all genders)
Own AI/automation with CX analytics focus at Journi.
Full-Time
Vienna, Vienna, Austria
Frive
AI & Process Automation Manager
Manage AI/automation at Frive.
Full-Time
London, England, UK
Frive
AI & Process Automation Manager
Manage AI/automation at Frive.
Full-Time
London, England, UK
IG India
Head of AI Operations
Lead AI/automation with CX operations focus at IG India.
Full-Time
Greater London, England, UK
IG India
Head of AI Operations
Lead AI/automation with CX operations focus at IG India.
Full-Time
Greater London, England, UK
NRG Energy
AI Operations Solutions Team Lead
Lead AI/automation with CX operations focus at NRG Energy.
Full-Time
Edmonton, Alberta, Canada
NRG Energy
AI Operations Solutions Team Lead
Lead AI/automation with CX operations focus at NRG Energy.
Full-Time
Edmonton, Alberta, Canada
NRG Energy
AI Solutions Analyst - Contact Center Technologies
Analyze AI/automation with contact centre focus at NRG Energy.
Full-Time
Calgary, Alberta, Canada
NRG Energy
AI Solutions Analyst - Contact Center Technologies
Analyze AI/automation with contact centre focus at NRG Energy.
Full-Time
Calgary, Alberta, Canada
Mable
CRM Manager
Manage lifecycle programs at Mable.
Full-Time
Sydney, New South Wales, Australia
Mable
CRM Manager
Manage lifecycle programs at Mable.
Full-Time
Sydney, New South Wales, Australia
Acclaim AI
Head of Operations, Overtime.ai
Run operations at Overtime.ai — voice-AI receivables platform serving regulated clients.
Full-Time
Miami, FL
Acclaim AI
Head of Operations, Overtime.ai
Run operations at Overtime.ai — voice-AI receivables platform serving regulated clients.
Full-Time
Miami, FL
Hopper
Senior Software Engineer - Customer Experience Platform
Build Hopper's CX platform — backend systems supporting AI-assisted support.
Full-Time
Barcelona, Catalonia, Spain
Hopper
Senior Software Engineer - Customer Experience Platform
Build Hopper's CX platform — backend systems supporting AI-assisted support.
Full-Time
Barcelona, Catalonia, Spain
Prolific
Customer Support Reps - AI Training - Auckland, New Zealand
Train Prolific AI models via real customer support workflows in Auckland.
Full-Time
Auckland, Auckland, New Zealand
Prolific
Customer Support Reps - AI Training - Auckland, New Zealand
Train Prolific AI models via real customer support workflows in Auckland.
Full-Time
Auckland, Auckland, New Zealand
de Bijenkorf
Data Scientist
Apply ML and LLMs at de Bijenkorf to optimize customer experience and operations.
Full-Time
Amsterdam, North Holland, Netherlands
de Bijenkorf
Data Scientist
Apply ML and LLMs at de Bijenkorf to optimize customer experience and operations.
Full-Time
Amsterdam, North Holland, Netherlands
DiDi
CX Quality Assurance Senior Analyst
Run CX quality assurance analytics at DiDi to find AI and automation opportunities.
Full-Time
Remote
DiDi
CX Quality Assurance Senior Analyst
Run CX quality assurance analytics at DiDi to find AI and automation opportunities.
Full-Time
Remote
Nextiva
Agentic AI Implementation / Customer Success Engineer - Night Shift
Implement Nextiva agentic AI for customers; act as technical CSM bridging product and accounts.
Full-Time
Remote
Nextiva
Agentic AI Implementation / Customer Success Engineer - Night Shift
Implement Nextiva agentic AI for customers; act as technical CSM bridging product and accounts.
Full-Time
Remote
SkillYT
CRM Specialist (E-commerce & Funnel Optimization)
Build CRM automation and customer lifecycle journeys for e-commerce funnels.
Full-Time
Bengaluru, Karnataka, India
SkillYT
CRM Specialist (E-commerce & Funnel Optimization)
Build CRM automation and customer lifecycle journeys for e-commerce funnels.
Full-Time
Bengaluru, Karnataka, India
Assent
Manager, Customer Success
Lead Assent customer success team, driving adoption and retention with AI-enabled tooling.
Full-Time
Amsterdam, North Holland, Netherlands
Assent
Manager, Customer Success
Lead Assent customer success team, driving adoption and retention with AI-enabled tooling.
Full-Time
Amsterdam, North Holland, Netherlands
Definity
Contact Center AI Platform-Tech Lead
Lead contact center AI platform engineering at Definity Insurance.
Full-Time
Toronto, Ontario, Canada
Definity
Contact Center AI Platform-Tech Lead
Lead contact center AI platform engineering at Definity Insurance.
Full-Time
Toronto, Ontario, Canada
TELUS Digital
Associate Principal, CX Application Strategy
Define CX application strategy for TELUS Digital contact center clients.
Full-Time
Vancouver, British Columbia, Canada
TELUS Digital
Associate Principal, CX Application Strategy
Define CX application strategy for TELUS Digital contact center clients.
Full-Time
Vancouver, British Columbia, Canada
Resmed
Global Senior Analyst
Senior Analysts do not just “report results” they create repeatable mechanisms that detect issues early, explain...
Full-Time
Halifax, Nova Scotia, Canada
Resmed
Global Senior Analyst
Senior Analysts do not just “report results” they create repeatable mechanisms that detect issues early, explain...
Full-Time
Halifax, Nova Scotia, Canada
Tabby | تابي
Senior Data Analyst (CX)
Work closely with CX, product, and operations teams to measure performance, identify improvement opportunities, and...
Full-Time
Barcelona, Catalonia, Spain
Tabby | تابي
Senior Data Analyst (CX)
Work closely with CX, product, and operations teams to measure performance, identify improvement opportunities, and...
Full-Time
Barcelona, Catalonia, Spain
RealPage, Inc.
Knowledge Strategy & Enablement Manager
This role combines business acumen, technology software, and coaching skills to enhance team performance.
Full-Time
Pasig, National Capital Region, Philippines
RealPage, Inc.
Knowledge Strategy & Enablement Manager
This role combines business acumen, technology software, and coaching skills to enhance team performance.
Full-Time
Pasig, National Capital Region, Philippines
AlphaSense
Cloud Support Engineer
In this role, you will own technical problems end-to-end within your scope including investigating, diagnosing and...
Full-Time
Singapore, Singapore
AlphaSense
Cloud Support Engineer
In this role, you will own technical problems end-to-end within your scope including investigating, diagnosing and...
Full-Time
Singapore, Singapore
Barry Callebaut Group
Director of Innovation Automation and AI
The Head of AI & Customer Experience (CX) is a newly created global leadership role within the Data & Analytics...
Full-Time
Singapore, Singapore
Barry Callebaut Group
Director of Innovation Automation and AI
The Head of AI & Customer Experience (CX) is a newly created global leadership role within the Data & Analytics...
Full-Time
Singapore, Singapore
Amazon Web Services (AWS)
Senior Delivery Consultant - Customer Experience AI Agents, and Conversational AI
In this role, you'll work closely with customers to design, implement, and manage AI-powered customer experience...
Full-Time
Singapore, Singapore
Amazon Web Services (AWS)
Senior Delivery Consultant - Customer Experience AI Agents, and Conversational AI
In this role, you'll work closely with customers to design, implement, and manage AI-powered customer experience...
Full-Time
Singapore, Singapore
StarHub
Assistant Manager, Digital Customer Care
Manage a team of \~10 agents while continuously improving how we operate — from response quality and tools automation.
Full-Time
Singapore, Singapore
StarHub
Assistant Manager, Digital Customer Care
Manage a team of \~10 agents while continuously improving how we operate — from response quality and tools automation.
Full-Time
Singapore, Singapore
YO IT Consulting
Customer Support Assistant - Remote
Your work will shape how models learn, reason, and perform through high-quality, real-world input.
Full-Time
Remote
YO IT Consulting
Customer Support Assistant - Remote
Your work will shape how models learn, reason, and perform through high-quality, real-world input.
Full-Time
Remote
Prolific
Customer Support Reps - AI Training - Mexico city, Mexico
If successful, you'll be invited to join Prolific as a participant, where you'll get paid to train and evaluate...
Full-Time
Remote
Prolific
Customer Support Reps - AI Training - Mexico city, Mexico
If successful, you'll be invited to join Prolific as a participant, where you'll get paid to train and evaluate...
Full-Time
Remote
Ascendion
Customer Support Engineer
Customer Support Engineer.
Full-Time
Bengaluru, Karnataka, India
Ascendion
Customer Support Engineer
Customer Support Engineer.
Full-Time
Bengaluru, Karnataka, India
Aspire
Quality Analyst - CX & Operations (QC)
We’re building the financial operating system for global founders, bringing banking, software, and automation into a...
Full-Time
Bengaluru, Karnataka, India
Aspire
Quality Analyst - CX & Operations (QC)
We’re building the financial operating system for global founders, bringing banking, software, and automation into a...
Full-Time
Bengaluru, Karnataka, India
TeamViewer
Intern, Retention (all genders)
Additionally benefit from trust-based working hours that flexibly align with your academic schedule.
Full-Time
Göppingen, Baden-Württemberg, Germany
TeamViewer
Intern, Retention (all genders)
Additionally benefit from trust-based working hours that flexibly align with your academic schedule.
Full-Time
Göppingen, Baden-Württemberg, Germany
Delivery Hero
Product Manager - (Consumer Discovery, Agentic)
In this highly experimental and fast-moving role, you will collaborate with leadership, tech, and design to build a...
Full-Time
Berlin, Berlin, Germany
Delivery Hero
Product Manager - (Consumer Discovery, Agentic)
In this highly experimental and fast-moving role, you will collaborate with leadership, tech, and design to build a...
Full-Time
Berlin, Berlin, Germany
Prolific
Customer Support Reps - AI Training - Barcelona, Spain
If successful, you'll be invited to join Prolific as a participant, where you'll get paid to train and evaluate...
Full-Time
Barcelona, Catalonia, Spain
Prolific
Customer Support Reps - AI Training - Barcelona, Spain
If successful, you'll be invited to join Prolific as a participant, where you'll get paid to train and evaluate...
Full-Time
Barcelona, Catalonia, Spain
Prolific
Customer Support Reps - AI Training - Valencia, Spain
If successful, you'll be invited to join Prolific as a participant, where you'll get paid to train and evaluate...
Full-Time
Valencia, Valencian Community, Spain
Prolific
Customer Support Reps - AI Training - Valencia, Spain
If successful, you'll be invited to join Prolific as a participant, where you'll get paid to train and evaluate...
Full-Time
Valencia, Valencian Community, Spain
Prolific
Customer Support Reps - AI Training - Madrid, Spain
If successful, you'll be invited to join Prolific as a participant, where you'll get paid to train and evaluate...
Full-Time
Madrid, Community of Madrid, Spain
Prolific
Customer Support Reps - AI Training - Madrid, Spain
If successful, you'll be invited to join Prolific as a participant, where you'll get paid to train and evaluate...
Full-Time
Madrid, Community of Madrid, Spain
Telavox
Operations & Automation Specialist
At Telavox, we are looking for someone who wants to turn complexity into clarity and make everyday work smoother for...
Full-Time
Malmo, Skåne County, Sweden
Telavox
Operations & Automation Specialist
At Telavox, we are looking for someone who wants to turn complexity into clarity and make everyday work smoother for...
Full-Time
Malmo, Skåne County, Sweden
Relay
Director of Business Operations
The team’s north star is to scale processes, making Relay’s business teams self-learning, AI-augmented, and faster...
Full-Time
Toronto, Ontario, Canada
Relay
Director of Business Operations
The team’s north star is to scale processes, making Relay’s business teams self-learning, AI-augmented, and faster...
Full-Time
Toronto, Ontario, Canada
Datacom
Senior CCaaS & AI Solutions Architect
Be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
Full-Time
Sydney, New South Wales, Australia
Datacom
Senior CCaaS & AI Solutions Architect
Be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
Full-Time
Sydney, New South Wales, Australia
TELUS Digital
Quality Analyst
Surface CX insights at TELUS Digital — combine AI and analytics to drive better customer outcomes.
Full-Time
Ward, OH
TELUS Digital
Quality Analyst
Surface CX insights at TELUS Digital — combine AI and analytics to drive better customer outcomes.
Full-Time
Ward, OH
Saviynt
Senior / Director, Customer Support
Lead Saviynt's support org — define strategy, scale teams, integrate AI agents across customer interactions.
Full-Time
Atlanta, GA
Saviynt
Senior / Director, Customer Support
Lead Saviynt's support org — define strategy, scale teams, integrate AI agents across customer interactions.
Full-Time
Atlanta, GA
Farm To People
CUSTOMER SUCCESS REPRESENTATIVE
Drive adoption and retention at Farm To People — leverage AI tooling to scale customer outcomes.
Full-Time
Brooklyn, NY
Farm To People
CUSTOMER SUCCESS REPRESENTATIVE
Drive adoption and retention at Farm To People — leverage AI tooling to scale customer outcomes.
Full-Time
Brooklyn, NY
Sana
Director of Customer Support
Lead Sana's support org — define strategy, scale teams, integrate AI agents across customer interactions.
Full-Time
Remote
Sana
Director of Customer Support
Lead Sana's support org — define strategy, scale teams, integrate AI agents across customer interactions.
Full-Time
Remote
Benchling
Leader, Customer Success
Lead Benchling's customer success function — drive adoption, retention, and AI-powered customer outcomes.
Full-Time
Remote
Benchling
Leader, Customer Success
Lead Benchling's customer success function — drive adoption, retention, and AI-powered customer outcomes.
Full-Time
Remote
Aptean India
Senior Analyst, Customer Experience
Own customer experience at Aptean India — apply AI and automation to drive measurable engagement gains.
Full-Time
Bengaluru, Karnataka, India
Aptean India
Senior Analyst, Customer Experience
Own customer experience at Aptean India — apply AI and automation to drive measurable engagement gains.
Full-Time
Bengaluru, Karnataka, India
Wati
Product Operations Manager
Run CX operations at Wati — design automated workflows and AI agents that scale customer support.
Full-Time
Bengaluru, Karnataka, India
Wati
Product Operations Manager
Run CX operations at Wati — design automated workflows and AI agents that scale customer support.
Full-Time
Bengaluru, Karnataka, India
Tabby | تابي
Senior Data Analyst (CX)
Own customer experience at Tabby | تابي — apply AI and automation to drive measurable engagement gains.
Full-Time
Remote
Tabby | تابي
Senior Data Analyst (CX)
Own customer experience at Tabby | تابي — apply AI and automation to drive measurable engagement gains.
Full-Time
Remote
Clio
Senior Director, Customer Support
Lead Clio's support org — define strategy, scale teams, integrate AI agents across customer interactions.
Full-Time
Remote
Clio
Senior Director, Customer Support
Lead Clio's support org — define strategy, scale teams, integrate AI agents across customer interactions.
Full-Time
Remote
Giatec
Customer Success and Solutions Specialist, Software
Drive adoption and retention at Giatec — leverage AI tooling to scale customer outcomes.
Full-Time
Ottawa, Ontario, Canada
Giatec
Customer Success and Solutions Specialist, Software
Drive adoption and retention at Giatec — leverage AI tooling to scale customer outcomes.
Full-Time
Ottawa, Ontario, Canada
exacare ai
Customer Support Specialist
Resolve customer issues and improve the support experience using AI tools and automation at exacare ai.
Full-Time
Toronto, Ontario, Canada
exacare ai
Customer Support Specialist
Resolve customer issues and improve the support experience using AI tools and automation at exacare ai.
Full-Time
Toronto, Ontario, Canada
NPS Prism
Data Analytics Specialist — SQL, Automation, AI & Modeling
Surface CX insights at NPS Prism — combine AI and analytics to drive better customer outcomes.
Full-Time
São Paulo, São Paulo, Brazil
NPS Prism
Data Analytics Specialist — SQL, Automation, AI & Modeling
Surface CX insights at NPS Prism — combine AI and analytics to drive better customer outcomes.
Full-Time
São Paulo, São Paulo, Brazil
Tapestry
Senior Manager, Digital Product Management & AI
Drive AI-enabled product strategy and customer-centric digital experiences across Coach, Kate Spade, and Stuart Weitzman
Full-Time
Singapore, Singapore
Tapestry
Senior Manager, Digital Product Management & AI
Drive AI-enabled product strategy and customer-centric digital experiences across Coach, Kate Spade, and Stuart Weitzman
Full-Time
Singapore, Singapore
Redcare Pharmacy
Product Director – Conversational AI CS & Pharma Advisory (m/f/d)
Lead conversational AI strategy for customer service and pharmacy advisory at Europe's largest e-pharmacy.
Full-Time
Berlin, Berlin, Germany
Redcare Pharmacy
Product Director – Conversational AI CS & Pharma Advisory (m/f/d)
Lead conversational AI strategy for customer service and pharmacy advisory at Europe's largest e-pharmacy.
Full-Time
Berlin, Berlin, Germany
Capgemini
Capgemini Invent - Customer AI Product Manager - Contact Center AI
Capgemini Invent - Customer AI Product Manager - Contact Center AI role
Full-Time
Houston, TX
Capgemini
Capgemini Invent - Customer AI Product Manager - Contact Center AI
Capgemini Invent - Customer AI Product Manager - Contact Center AI role
Full-Time
Houston, TX
IDEXX
Associate Director, Digital Self Help & AI Experience
Define digital self-help and AI experience strategy for connected, embedded customer support at IDEXX.
Full-Time
Westbrook, ME
IDEXX
Associate Director, Digital Self Help & AI Experience
Define digital self-help and AI experience strategy for connected, embedded customer support at IDEXX.
Full-Time
Westbrook, ME
TELUS Digital
Associate Principal, AI & CX Solutions Strategist
Strategize and architect AI-powered customer experience solutions for TELUS Digital enterprise clients.
Full-Time
Charlottesville, VA
TELUS Digital
Associate Principal, AI & CX Solutions Strategist
Strategize and architect AI-powered customer experience solutions for TELUS Digital enterprise clients.
Full-Time
Charlottesville, VA
Rockstar Games
Director, CX Self-Serve & Tech Operations
Lead LLM chatbot, virtual assistant, and self-serve strategy for player support across Rockstar Games.
Full-Time
Manhattan, NY
Rockstar Games
Director, CX Self-Serve & Tech Operations
Lead LLM chatbot, virtual assistant, and self-serve strategy for player support across Rockstar Games.
Full-Time
Manhattan, NY
Zip Co
Senior Manager, CX Platforms & Automation
Build AI-first servicing model and own the CX technology ecosystem powering scalable support at Zip Co.
Full-Time
New York, NY
Zip Co
Senior Manager, CX Platforms & Automation
Build AI-first servicing model and own the CX technology ecosystem powering scalable support at Zip Co.
Full-Time
New York, NY
Airtable
AI Agent Architect, Customer Experience
Design and own the technical foundation that powers Airtable's AI-native customer support experience.
Full-Time
Remote
Airtable
AI Agent Architect, Customer Experience
Design and own the technical foundation that powers Airtable's AI-native customer support experience.
Full-Time
Remote
CXT Software
Customer Lifecycle Automation Manager (OTE $41,800/year USD), CXT Software
Design lifecycle automation programs, triggers, and customer journey workflows to drive retention and expansion.
Full-Time
Remote
CXT Software
Customer Lifecycle Automation Manager (OTE $41,800/year USD), CXT Software
Design lifecycle automation programs, triggers, and customer journey workflows to drive retention and expansion.
Full-Time
Remote
Apollo.io
High-Touch Onboarding Manager
High-Touch Onboarding Manager at Apollo.io
Full-Time
London, England, UK
Apollo.io
High-Touch Onboarding Manager
High-Touch Onboarding Manager at Apollo.io
Full-Time
London, England, UK
Apollo.io
Customer Support Team Lead
Customer Support Team Lead at Apollo.io
Full-Time
Remote
Apollo.io
Customer Support Team Lead
Customer Support Team Lead at Apollo.io
Full-Time
Remote
Apollo.io
Customer Support Manager
Customer Support Manager at Apollo.io
Full-Time
Remote
Apollo.io
Customer Support Manager
Customer Support Manager at Apollo.io
Full-Time
Remote
GROWLOC
Customer Success Manager
Customer Success Manager at GROWLOC
Full-Time
Pune Division, Maharashtra, India
GROWLOC
Customer Success Manager
Customer Success Manager at GROWLOC
Full-Time
Pune Division, Maharashtra, India
FINN
Senior Data Analyst - Operations (m/f/x)
Senior Data Analyst - Operations (m/f/x) at FINN
Full-Time
Remote
FINN
Senior Data Analyst - Operations (m/f/x)
Senior Data Analyst - Operations (m/f/x) at FINN
Full-Time
Remote
FICO
Business Operations Analyst
Business Operations Analyst at FICO
Full-Time
São Paulo, São Paulo, Brazil
FICO
Business Operations Analyst
Business Operations Analyst at FICO
Full-Time
São Paulo, São Paulo, Brazil
Infosys
Genesys Senior Consultant
**About Us** Infosys is a global leader in next\-generation digital services and consulting *.
Full-Time
Melbourne, Victoria, Australia
Infosys
Genesys Senior Consultant
**About Us** Infosys is a global leader in next\-generation digital services and consulting *.
Full-Time
Melbourne, Victoria, Australia
Monee
Junior Project Operations (CS Performance) (ShopeePay)
Analyze CS performance metrics and drive automation initiatives to optimize workflows and improve customer experience.
Full-Time
Bangkok, Bangkok City, Thailand
Monee
Junior Project Operations (CS Performance) (ShopeePay)
Analyze CS performance metrics and drive automation initiatives to optimize workflows and improve customer experience.
Full-Time
Bangkok, Bangkok City, Thailand
Filigran
Senior Customer Success Operations
Own the CS tooling stack and build AI agents and automations that scale customer onboarding, support, and growth.
Full-Time
Remote
Filigran
Senior Customer Success Operations
Own the CS tooling stack and build AI agents and automations that scale customer onboarding, support, and growth.
Full-Time
Remote
Capgemini
Financial Services Digital Customer Experience Strategy Leader - India
Lead enterprise CX transformation deals for financial services clients using GenAI, CRM, contact center modernization an
Full-Time
Remote
Capgemini
Financial Services Digital Customer Experience Strategy Leader - India
Lead enterprise CX transformation deals for financial services clients using GenAI, CRM, contact center modernization an
Full-Time
Remote
PayJoy
Telesales Manager
Own AI voice bot development and telesales channel transformation across Mexico and Brazil, driving conversion via autom
Full-Time
Remote
PayJoy
Telesales Manager
Own AI voice bot development and telesales channel transformation across Mexico and Brazil, driving conversion via autom
Full-Time
Remote
CHANEL
Manager, Analytics and Optimization - Client Care
Own Client Care reporting and analytics while identifying AI and automation use cases (sentiment, QA, agent assist).
Full-Time
Piscataway, NJ
CHANEL
Manager, Analytics and Optimization - Client Care
Own Client Care reporting and analytics while identifying AI and automation use cases (sentiment, QA, agent assist).
Full-Time
Piscataway, NJ
Veryon
Customer Success Manager
Drive SaaS adoption, retention, and expansion using AI-powered engagement tools, customer intelligence, and automation.
Full-Time
Remote
Veryon
Customer Success Manager
Drive SaaS adoption, retention, and expansion using AI-powered engagement tools, customer intelligence, and automation.
Full-Time
Remote
Vuori
Customer Service Lead, Platforms & AI Enablement
Own prompt engineering, AI agent governance, and CS platform admin (Kustomer) to make AI work reliably in support.
Full-Time
Carlsbad, CA
Vuori
Customer Service Lead, Platforms & AI Enablement
Own prompt engineering, AI agent governance, and CS platform admin (Kustomer) to make AI work reliably in support.
Full-Time
Carlsbad, CA
Prodigal
AI Agent Engineer
At Prodigal, we’re reshaping the future of consumer finance. Founded in 2018 by IITB alumni, our journey began with...
Full-Time
Mountain View, CA
Prodigal
AI Agent Engineer
At Prodigal, we’re reshaping the future of consumer finance. Founded in 2018 by IITB alumni, our journey began with...
Full-Time
Mountain View, CA
Freed
Product Support Specialist
Doctors are overworked, burnt out, and are quitting in masses. At Freed, we combine clinician love with the latest...
Full-Time
San Francisco, CA
Freed
Product Support Specialist
Doctors are overworked, burnt out, and are quitting in masses. At Freed, we combine clinician love with the latest...
Full-Time
San Francisco, CA
Rapsodo
Customer Experience Operations Lead
Company Overview With its headquarters in Singapore and strategically placed offices across the United States,...
Full-Time
St Louis, MO
Rapsodo
Customer Experience Operations Lead
Company Overview With its headquarters in Singapore and strategically placed offices across the United States,...
Full-Time
St Louis, MO
Strava
Manager, CX AI Strategy
Strava is the app for active people. With over 180 million athletes in more than 185 countries, it’s more than...
Full-Time
San Francisco, CA
Strava
Manager, CX AI Strategy
Strava is the app for active people. With over 180 million athletes in more than 185 countries, it’s more than...
Full-Time
San Francisco, CA
Merck Life Science
Head of Customer Service, LS SEATWANZ
Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do...
Full-Time
Singapore, Singapore
Merck Life Science
Head of Customer Service, LS SEATWANZ
Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do...
Full-Time
Singapore, Singapore
Justworks
Customer Support Specialist, International
Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program...
Full-Time
Mexico City, Mexico
Justworks
Customer Support Specialist, International
Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program...
Full-Time
Mexico City, Mexico
Orascoptic
Marketing Automation Specialist
ABOUT ENVISTA HOLDINGS CORPORATION Envista is a global leader in the dental industry, uniting more than 30 trusted...
Full-Time
San Jose, Costa Rica
Orascoptic
Marketing Automation Specialist
ABOUT ENVISTA HOLDINGS CORPORATION Envista is a global leader in the dental industry, uniting more than 30 trusted...
Full-Time
San Jose, Costa Rica
InvoiceCloud, Inc.
Manager, (Sub-Merchant Onboarding and Treasury Settlement Ops)
InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and...
Full-Time
Hyderabad, Telangana, India
InvoiceCloud, Inc.
Manager, (Sub-Merchant Onboarding and Treasury Settlement Ops)
InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and...
Full-Time
Hyderabad, Telangana, India
Grazitti Interactive
AI Product Manager
We’re looking for a Product Manager (AI) to join the SearchUnify team at Grazitti Interactive. You’ll define the...
Full-Time
Panchkula, Haryana, India
Grazitti Interactive
AI Product Manager
We’re looking for a Product Manager (AI) to join the SearchUnify team at Grazitti Interactive. You’ll define the...
Full-Time
Panchkula, Haryana, India
Alan
Product Manager - AI Customer Support
You. Better. With Alan. Alan is building a vertically integrated health partner that unites insurance and smart...
Full-Time
Paris, Île-de-France, France
Alan
Product Manager - AI Customer Support
You. Better. With Alan. Alan is building a vertically integrated health partner that unites insurance and smart...
Full-Time
Paris, Île-de-France, France
Back Market
Head of Analytics (Care & Shipping)
Hi, we’re Back Market. We’re here to help make tech reliable, affordable, and better than new . We're a global...
Full-Time
Paris, Île-de-France, France
Back Market
Head of Analytics (Care & Shipping)
Hi, we’re Back Market. We’re here to help make tech reliable, affordable, and better than new . We're a global...
Full-Time
Paris, Île-de-France, France
Trengo
Solutions Consultant - Spanish Speaking
As a Solutions Consultant, you will play a crucial role in helping our customers unlock the full potential of...
Full-Time
Remote
Trengo
Solutions Consultant - Spanish Speaking
As a Solutions Consultant, you will play a crucial role in helping our customers unlock the full potential of...
Full-Time
Remote
Personio
Business Automation Manager (d/f/m)
*Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making...
Full-Time
Berlin, Berlin, Germany
Personio
Business Automation Manager (d/f/m)
*Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making...
Full-Time
Berlin, Berlin, Germany
Personio
Customer Automation Specialist (d/f/m)
*Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making...
Full-Time
Berlin, Berlin, Germany
Personio
Customer Automation Specialist (d/f/m)
*Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making...
Full-Time
Berlin, Berlin, Germany
TELUS Digital
Staff AI Engineer
Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital...
Full-Time
Remote
TELUS Digital
Staff AI Engineer
Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital...
Full-Time
Remote
AXS
VP, Contact Center
VP running contact center operations, modernizing tooling, and rolling out AI agents.
Full-Time
Frisco, TX
AXS
VP, Contact Center
VP running contact center operations, modernizing tooling, and rolling out AI agents.
Full-Time
Frisco, TX
Samsara
Manager II, Customer Success
Customer success manager driving adoption, retention, and outcomes with AI-powered tools.
Full-Time
Remote
Samsara
Manager II, Customer Success
Customer success manager driving adoption, retention, and outcomes with AI-powered tools.
Full-Time
Remote
tem
Operations Lead - CX
CX operations lead designing customer journeys, ops processes, and AI-augmented workflows.
Full-Time
Remote
tem
Operations Lead - CX
CX operations lead designing customer journeys, ops processes, and AI-augmented workflows.
Full-Time
Remote
Airwallex
Senior Director, Global Customer Support
Senior leader shaping support strategy, scaling teams, and driving customer experience with AI.
Full-Time
Singapore, Singapore
Airwallex
Senior Director, Global Customer Support
Senior leader shaping support strategy, scaling teams, and driving customer experience with AI.
Full-Time
Singapore, Singapore
NielsenIQ
Insights Manager
Customer insights manager analyzing journeys, voice of customer, and AI-driven feedback signals.
Full-Time
Pasig, National Capital Region, Philippines
NielsenIQ
Insights Manager
Customer insights manager analyzing journeys, voice of customer, and AI-driven feedback signals.
Full-Time
Pasig, National Capital Region, Philippines
Epassi
Staff Product Manager - Customer Service & Operator Platform
Manager leading customer experience programs and AI-powered automation initiatives.
Full-Time
Amsterdam, North Holland, Netherlands
Epassi
Staff Product Manager - Customer Service & Operator Platform
Manager leading customer experience programs and AI-powered automation initiatives.
Full-Time
Amsterdam, North Holland, Netherlands
Microsoft
Cloud Solution Architect (CSA) Cloud & AI Apps
Solutions architect designing AI-powered customer experience and contact center platforms.
Full-Time
Mexico City, Mexico
Microsoft
Cloud Solution Architect (CSA) Cloud & AI Apps
Solutions architect designing AI-powered customer experience and contact center platforms.
Full-Time
Mexico City, Mexico
Agora
Customer Success Engineer_CDMX
Customer success engineer enabling adoption with AI-powered tooling and integrations.
Full-Time
Mexico City, Mexico
Agora
Customer Success Engineer_CDMX
Customer success engineer enabling adoption with AI-powered tooling and integrations.
Full-Time
Mexico City, Mexico
Prolific
Customer Support Reps - AI Training (Multiple US Cities)
Customer support specialist resolving tickets and using AI tools to deliver quality experiences.
Full-Time
Remote, US
Prolific
Customer Support Reps - AI Training (Multiple US Cities)
Customer support specialist resolving tickets and using AI tools to deliver quality experiences.
Full-Time
Remote, US
Back Market
Head of Analytics (Care & Shipping)
Senior leader owning customer analytics, voice of customer, and AI-driven insights.
Full-Time
Barcelona, Catalonia, Spain
Back Market
Head of Analytics (Care & Shipping)
Senior leader owning customer analytics, voice of customer, and AI-driven insights.
Full-Time
Barcelona, Catalonia, Spain
Santander Digital Services
AI Virtual Assistant Adoption Manager
Manager leading customer experience programs and AI-powered automation initiatives.
Full-Time
Madrid, Community of Madrid, Spain
Santander Digital Services
AI Virtual Assistant Adoption Manager
Manager leading customer experience programs and AI-powered automation initiatives.
Full-Time
Madrid, Community of Madrid, Spain
CAA Club Group
Insurance Support Associate
Support associate resolving customer requests with AI-assisted tools and workflows.
Full-Time
Vaughan, Ontario, Canada
CAA Club Group
Insurance Support Associate
Support associate resolving customer requests with AI-assisted tools and workflows.
Full-Time
Vaughan, Ontario, Canada
Clio
Customer Support Specialist
Customer support specialist resolving tickets and using AI tools to deliver quality experiences.
Full-Time
Remote
Clio
Customer Support Specialist
Customer support specialist resolving tickets and using AI tools to deliver quality experiences.
Full-Time
Remote
Mashreq
Head of Client Experience, Retail and Treasury Client Experience & Conduct Group
Senior leader owning end-to-end CX strategy and operations across channels with AI and automation.
Full-Time
Remote
Mashreq
Head of Client Experience, Retail and Treasury Client Experience & Conduct Group
Senior leader owning end-to-end CX strategy and operations across channels with AI and automation.
Full-Time
Remote
Prolific
Customer Support Reps - AI Training - San Jose, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
San Jose, CA
Prolific
Customer Support Reps - AI Training - San Jose, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
San Jose, CA
Airbyte
Customer Support Developer (Databases)
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Remote
Airbyte
Customer Support Developer (Databases)
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Remote
Exoticca
Product Manager - Agent Experience & Customer Operations
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Barcelona, Catalonia, Spain
Exoticca
Product Manager - Agent Experience & Customer Operations
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Barcelona, Catalonia, Spain
Prolific
Customer Support Reps - AI Training - Nashville, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Nashville, TN
Prolific
Customer Support Reps - AI Training - Nashville, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Nashville, TN
Prolific
Customer Support Reps - AI Training - Boston, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Boston, MA
Prolific
Customer Support Reps - AI Training - Boston, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Boston, MA
Prolific
Customer Support Reps - AI Training - San Diego, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
San Diego, CA
Prolific
Customer Support Reps - AI Training - San Diego, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
San Diego, CA
Prolific
Customer Support Reps - AI Training - Charlotte, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Charlotte, NC
Prolific
Customer Support Reps - AI Training - Charlotte, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Charlotte, NC
Prolific
Customer Support Reps - AI Training - Denver, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Denver, CO
Prolific
Customer Support Reps - AI Training - Denver, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Denver, CO
Prolific
Customer Support Reps - AI Training - San Francisco, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
San Francisco, CA
Prolific
Customer Support Reps - AI Training - San Francisco, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
San Francisco, CA
Prolific
Customer Support Reps - AI Training - US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
New York, NY
Prolific
Customer Support Reps - AI Training - US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
New York, NY
EliseAI
CX Operations Manager
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
New York, NY
EliseAI
CX Operations Manager
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
New York, NY
AEG
VP, Contact Center
Runs contact center operations leveraging AI and automation tools.
Full-Time
Frisco, TX
AEG
VP, Contact Center
Runs contact center operations leveraging AI and automation tools.
Full-Time
Frisco, TX
MPB
Customer Experience Advisor
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Brighton, England, UK
MPB
Customer Experience Advisor
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Brighton, England, UK
Iru
Customer Success Manager, Commercial, EMEA
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
London, England, UK
Iru
Customer Success Manager, Commercial, EMEA
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
London, England, UK
Altruistiq
Customer Success Manager (United Kingdom)
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Remote
Altruistiq
Customer Success Manager (United Kingdom)
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Remote
Fello
Solution Expert
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Remote
Fello
Solution Expert
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Remote
tem
Customer Experience Operations
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Remote
tem
Customer Experience Operations
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Remote
Microsoft
Cloud Solution Architecture Portuguese Speaking
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Mexico City, Mexico
Microsoft
Cloud Solution Architecture Portuguese Speaking
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Mexico City, Mexico
Dialpad Japan
Customer Success Specialist
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Pasig, National Capital Region, Philippines
Dialpad Japan
Customer Success Specialist
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Pasig, National Capital Region, Philippines
Dialpad Japan
Forward Deployment Engineer
Build AI and automation tooling for Dialpad Japan's customer experience platform.
Full-Time
Sydney, New South Wales, Australia
Dialpad Japan
Forward Deployment Engineer
Build AI and automation tooling for Dialpad Japan's customer experience platform.
Full-Time
Sydney, New South Wales, Australia
Avahi
Amazon Connect Engineer
Build AI and automation tooling for Avahi's customer experience platform.
Full-Time
Mexico City, Mexico
Avahi
Amazon Connect Engineer
Build AI and automation tooling for Avahi's customer experience platform.
Full-Time
Mexico City, Mexico
OpenTable
Customer Experience Manager
Drive AI-powered customer experience initiatives at OpenTable.
Full-Time
Mexico City, Mexico
OpenTable
Customer Experience Manager
Drive AI-powered customer experience initiatives at OpenTable.
Full-Time
Mexico City, Mexico
NeuraFlash
Consultant, Conversational Design
Implement and optimise CX/AI platforms for NeuraFlash customers.
Full-Time
Remote
NeuraFlash
Consultant, Conversational Design
Implement and optimise CX/AI platforms for NeuraFlash customers.
Full-Time
Remote
Samsara
Business Operations Manager, Technical Support Ops
Lead and scale support operations at Samsara with AI tools and automation.
Full-Time
Toronto, Ontario, Canada
Samsara
Business Operations Manager, Technical Support Ops
Lead and scale support operations at Samsara with AI tools and automation.
Full-Time
Toronto, Ontario, Canada
AI Rudder
AI Conversational Designer
Drive AI-powered customer experience initiatives at AI Rudder.
Full-Time
Ho Chi Minh City, Vietnam
AI Rudder
AI Conversational Designer
Drive AI-powered customer experience initiatives at AI Rudder.
Full-Time
Ho Chi Minh City, Vietnam
Air Apps
CRM Specialist
Drive AI-powered customer experience initiatives at Air Apps.
Full-Time
Paris, Île-de-France, France
Air Apps
CRM Specialist
Drive AI-powered customer experience initiatives at Air Apps.
Full-Time
Paris, Île-de-France, France
Betterment
Sr. CX Programs & Automation Manager
Lead and scale support operations at Betterment with AI tools and automation.
Full-Time
New York, NY
Betterment
Sr. CX Programs & Automation Manager
Lead and scale support operations at Betterment with AI tools and automation.
Full-Time
New York, NY
Jonas Software
Manager, Professional Services
Own customer onboarding and delivery, automate workflows, and apply AI to scale professional services delivery.
Full-Time
Markham, Ontario, Canada
Jonas Software
Manager, Professional Services
Own customer onboarding and delivery, automate workflows, and apply AI to scale professional services delivery.
Full-Time
Markham, Ontario, Canada
Wati
GTM Engineer - Revenue Technology (AI & Automation)
Build GTM systems with AI and no-code automation across marketing, sales, and support for WhatsApp messaging platform.
Full-Time
Remote
Wati
GTM Engineer - Revenue Technology (AI & Automation)
Build GTM systems with AI and no-code automation across marketing, sales, and support for WhatsApp messaging platform.
Full-Time
Remote
Instructure
Digital Customer Success Specialist
Digital Customer Success Specialist at Instructure
Full-Time
Manila, National Capital Region, Philippines
Instructure
Digital Customer Success Specialist
Digital Customer Success Specialist at Instructure
Full-Time
Manila, National Capital Region, Philippines
Apaleo
Head of Customer Success & Onboarding (f/m/d)
Head of Customer Success & Onboarding (f/m/d) at Apaleo
Full-Time
Munich, Bavaria, Germany
Apaleo
Head of Customer Success & Onboarding (f/m/d)
Head of Customer Success & Onboarding (f/m/d) at Apaleo
Full-Time
Munich, Bavaria, Germany
CompuGroup Medical SE & Co. KGaA
Head of Automation Healthcare Software (f/m/d)
Head of Automation Healthcare Software (f/m/d) at CompuGroup Medical SE & Co. KGaA
Full-Time
Coblenz, Rhineland-Palatinate, Germany
CompuGroup Medical SE & Co. KGaA
Head of Automation Healthcare Software (f/m/d)
Head of Automation Healthcare Software (f/m/d) at CompuGroup Medical SE & Co. KGaA
Full-Time
Coblenz, Rhineland-Palatinate, Germany
Cyara
Sr. AI Product Manager
Sr. AI Product Manager at Cyara
Full-Time
Hyderabad, Telangana, India
Cyara
Sr. AI Product Manager
Sr. AI Product Manager at Cyara
Full-Time
Hyderabad, Telangana, India
Workwize
Product Manager (Finance & Support Automation)
Lead support automation and finance product initiatives at global IT logistics platform.
Full-Time
Amsterdam, North Holland, Netherlands
Workwize
Product Manager (Finance & Support Automation)
Lead support automation and finance product initiatives at global IT logistics platform.
Full-Time
Amsterdam, North Holland, Netherlands
Kaluza
Product Manager (CCaaS) - French Speaking
Manage CCaaS product for AI-powered energy customer service platform.
Full-Time
Paris, Île-de-France, France
Kaluza
Product Manager (CCaaS) - French Speaking
Manage CCaaS product for AI-powered energy customer service platform.
Full-Time
Paris, Île-de-France, France
HealthEquity
Director, AI Enablement
Lead strategic AI enablement across customer experience at HealthEquity.
Full-Time
Remote
HealthEquity
Director, AI Enablement
Lead strategic AI enablement across customer experience at HealthEquity.
Full-Time
Remote
DataAnnotation
Customer Support Specialist
Deliver AI-augmented frontline support for data annotation and AI training platform.
Full-Time
Remote
DataAnnotation
Customer Support Specialist
Deliver AI-augmented frontline support for data annotation and AI training platform.
Full-Time
Remote
Glean
AI Outcomes Manager, London
Drive AI outcomes and adoption for enterprise customers at Glean's Work AI platform.
Full-Time
London, England, UK
Glean
AI Outcomes Manager, London
Drive AI outcomes and adoption for enterprise customers at Glean's Work AI platform.
Full-Time
London, England, UK
MeetGeek
Customer Success Engineer
Engineer customer success solutions for AI meeting automation and agentic platform.
Full-Time
Bucharest, Romania
MeetGeek
Customer Success Engineer
Engineer customer success solutions for AI meeting automation and agentic platform.
Full-Time
Bucharest, Romania
Atomic - Remote Jobs
Customer Support & Operations Lead (AI-First) 🤖⚙️ - LATAM - Remote
Lead AI-first customer support and operations for LATAM outdoor hospitality marketplace.
Full-Time
Mexico City, Mexico
Atomic - Remote Jobs
Customer Support & Operations Lead (AI-First) 🤖⚙️ - LATAM - Remote
Lead AI-first customer support and operations for LATAM outdoor hospitality marketplace.
Full-Time
Mexico City, Mexico
ClickUp
Senior Manager, CX Operations
Lead CX operations strategy and drive scalable, AI-powered customer experience at ClickUp.
Full-Time
Remote
ClickUp
Senior Manager, CX Operations
Lead CX operations strategy and drive scalable, AI-powered customer experience at ClickUp.
Full-Time
Remote
ExaCare AI
Customer Support Lead
Build and lead customer support function leveraging AI at health tech startup.
Full-Time
Toronto, Ontario, Canada
ExaCare AI
Customer Support Lead
Build and lead customer support function leveraging AI at health tech startup.
Full-Time
Toronto, Ontario, Canada
Spiko
Customer Care & Success Manager
Design AI-powered support workflows and drive customer success at scaling fintech.
Full-Time
Paris, France
Spiko
Customer Care & Success Manager
Design AI-powered support workflows and drive customer success at scaling fintech.
Full-Time
Paris, France
Clio
Customer Support Specialist
Deliver customer support for Clio's legal AI platform, educating users on AI features.
Full-Time
Sydney, New South Wales, Australia
Clio
Customer Support Specialist
Deliver customer support for Clio's legal AI platform, educating users on AI features.
Full-Time
Sydney, New South Wales, Australia
Style Arcade
Customer Support Manager
Lead customer support for AI-powered fashion analytics platform, driving automation.
Full-Time
Sydney, New South Wales, Australia
Style Arcade
Customer Support Manager
Lead customer support for AI-powered fashion analytics platform, driving automation.
Full-Time
Sydney, New South Wales, Australia
Dashlane
Customer Support Agent (Lisbon - Portugal)
Provide customer support using AI tools to drive efficiency for credential security platform.
Full-Time
Lisbon, Portugal
Dashlane
Customer Support Agent (Lisbon - Portugal)
Provide customer support using AI tools to drive efficiency for credential security platform.
Full-Time
Lisbon, Portugal
Generali Global Assistance
VP, Enterprise AI & Automation
Lead enterprise AI and automation strategy for customer claims and service delivery.
Full-Time
San Diego, CA
Generali Global Assistance
VP, Enterprise AI & Automation
Lead enterprise AI and automation strategy for customer claims and service delivery.
Full-Time
San Diego, CA
Hopper
Senior Software Engineer - Customer Experience Platform
Build CX platform systems powering AI-driven self-serve support at scale for a travel company.
Full-Time
Remote
Hopper
Senior Software Engineer - Customer Experience Platform
Build CX platform systems powering AI-driven self-serve support at scale for a travel company.
Full-Time
Remote
Giga
Product Manager
Shape real-time AI agents for enterprise CX, building next-gen customer experience products.
Full-Time
San Francisco, CA
Giga
Product Manager
Shape real-time AI agents for enterprise CX, building next-gen customer experience products.
Full-Time
San Francisco, CA
Netflix
Software Engineer - Customer Service Platform
Build and deploy GenAI-powered customer service platform across Streaming, Games, and Netflix House.
Full-Time
Remote
Netflix
Software Engineer - Customer Service Platform
Build and deploy GenAI-powered customer service platform across Streaming, Games, and Netflix House.
Full-Time
Remote
Fora Travel
Conversational AI Operations Specialist
Maintain and optimize AI support chatbot through QA, testing infrastructure, and content operations.
Full-Time
New York, NY
Fora Travel
Conversational AI Operations Specialist
Maintain and optimize AI support chatbot through QA, testing infrastructure, and content operations.
Full-Time
New York, NY
Granola
Customer Experience Engineer
Own technical escalations, ship code fixes, and build internal tooling at Granola — the AI notepad for meetings.
Full-Time
London, UK
Granola
Customer Experience Engineer
Own technical escalations, ship code fixes, and build internal tooling at Granola — the AI notepad for meetings.
Full-Time
London, UK
Santander Digital Services
AI Voicebot Adoption Expert
Lead global deployment of AI voicebots across Santander's contact centers, driving adoption and measuring ROI.
Full-Time
Madrid, Spain
Santander Digital Services
AI Voicebot Adoption Expert
Lead global deployment of AI voicebots across Santander's contact centers, driving adoption and measuring ROI.
Full-Time
Madrid, Spain
TELUS Digital
CX Strategy & AI Consultant
Shape AI strategy for contact centre clients, define tech/AI roadmaps & drive CX transformation
Full-Time
Vancouver, British Columbia, Canada
TELUS Digital
CX Strategy & AI Consultant
Shape AI strategy for contact centre clients, define tech/AI roadmaps & drive CX transformation
Full-Time
Vancouver, British Columbia, Canada
Ashley Furniture Industries
Director Customer Service AI Product
Lead AI-powered CX product strategy for virtual assistants, agent-assist, and intelligent routing.
Full-Time
Tampa, FL
Ashley Furniture Industries
Director Customer Service AI Product
Lead AI-powered CX product strategy for virtual assistants, agent-assist, and intelligent routing.
Full-Time
Tampa, FL
Need inspiration for your JD?
At Lorikeet, we work closely with customers to shape the requirements for CX AI Automation specialist roles that drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.
© 2026 Lorikeet. All rights reserved.
ABN: 53 669 390 149
Need inspiration for your JD?
At Lorikeet, we work closely with customers to shape the requirements for CX AI Automation specialist roles that drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.
© 2026 Lorikeet. All rights reserved.
ABN: 53 669 390 149
Need inspiration for your JD?
At Lorikeet, we work closely with customers to shape the requirements for CX AI Automation specialist roles that drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.
© 2026 Lorikeet. All rights reserved.
ABN: 53 669 390 149