The future of customer experience is concierge
The future of CX needs humans more than ever
The future of customer experience is concierge. These are the roles building it, from support and retention to growth, trust and safety, and insights.
Open Positions
AI-powered roles across the full customer lifecycle. Updated weekly.
Are you an employer and looking to advertise your role here? Get in touch: cxroles@lorikeetcx.ai.
Interested in positions at Lorikeet? Check out our careers page!
Tapestry
Senior Manager, Digital Product Management & AI
Drive AI-enabled product strategy and customer-centric digital experiences across Coach, Kate Spade, and Stuart Weitzman
Full-Time
Singapore, Singapore
Tapestry
Senior Manager, Digital Product Management & AI
Drive AI-enabled product strategy and customer-centric digital experiences across Coach, Kate Spade, and Stuart Weitzman
Full-Time
Singapore, Singapore
Redcare Pharmacy
Product Director – Conversational AI CS & Pharma Advisory (m/f/d)
Lead conversational AI strategy for customer service and pharmacy advisory at Europe's largest e-pharmacy.
Full-Time
Berlin, Berlin, Germany
Redcare Pharmacy
Product Director – Conversational AI CS & Pharma Advisory (m/f/d)
Lead conversational AI strategy for customer service and pharmacy advisory at Europe's largest e-pharmacy.
Full-Time
Berlin, Berlin, Germany
Capgemini
Capgemini Invent - Customer AI Product Manager - Contact Center AI
Capgemini Invent - Customer AI Product Manager - Contact Center AI role
Full-Time
Houston, TX
Capgemini
Capgemini Invent - Customer AI Product Manager - Contact Center AI
Capgemini Invent - Customer AI Product Manager - Contact Center AI role
Full-Time
Houston, TX
Deloitte
Contact Center AI & CCaaS, Technical Manager
Lead Contact Center AI and CCaaS technical delivery for Deloitte enterprise customer-experience engagements.
Full-Time
Minneapolis, MN
Deloitte
Contact Center AI & CCaaS, Technical Manager
Lead Contact Center AI and CCaaS technical delivery for Deloitte enterprise customer-experience engagements.
Full-Time
Minneapolis, MN
IDEXX
Associate Director, Digital Self Help & AI Experience
Define digital self-help and AI experience strategy for connected, embedded customer support at IDEXX.
Full-Time
Westbrook, ME
IDEXX
Associate Director, Digital Self Help & AI Experience
Define digital self-help and AI experience strategy for connected, embedded customer support at IDEXX.
Full-Time
Westbrook, ME
Global Payments Inc.
Customer Experience Research Analyst
Own AI enterprise text analytics using NLP and ML to turn customer feedback into actionable CX insights.
Full-Time
Cincinnati, OH
Global Payments Inc.
Customer Experience Research Analyst
Own AI enterprise text analytics using NLP and ML to turn customer feedback into actionable CX insights.
Full-Time
Cincinnati, OH
TELUS Digital
Associate Principal, AI & CX Solutions Strategist
Strategize and architect AI-powered customer experience solutions for TELUS Digital enterprise clients.
Full-Time
Charlottesville, VA
TELUS Digital
Associate Principal, AI & CX Solutions Strategist
Strategize and architect AI-powered customer experience solutions for TELUS Digital enterprise clients.
Full-Time
Charlottesville, VA
Rockstar Games
Director, CX Self-Serve & Tech Operations
Lead LLM chatbot, virtual assistant, and self-serve strategy for player support across Rockstar Games.
Full-Time
Manhattan, NY
Rockstar Games
Director, CX Self-Serve & Tech Operations
Lead LLM chatbot, virtual assistant, and self-serve strategy for player support across Rockstar Games.
Full-Time
Manhattan, NY
Zip Co
Senior Manager, CX Platforms & Automation
Build AI-first servicing model and own the CX technology ecosystem powering scalable support at Zip Co.
Full-Time
New York, NY
Zip Co
Senior Manager, CX Platforms & Automation
Build AI-first servicing model and own the CX technology ecosystem powering scalable support at Zip Co.
Full-Time
New York, NY
Airtable
AI Agent Architect, Customer Experience
Design and own the technical foundation that powers Airtable's AI-native customer support experience.
Full-Time
Remote
Airtable
AI Agent Architect, Customer Experience
Design and own the technical foundation that powers Airtable's AI-native customer support experience.
Full-Time
Remote
Sky New Zealand
Specialist - Marketing Automation
Build lifecycle marketing automation programs in Salesforce Marketing Cloud across Sky's product portfolio.
Full-Time
Auckland, Auckland, New Zealand
Sky New Zealand
Specialist - Marketing Automation
Build lifecycle marketing automation programs in Salesforce Marketing Cloud across Sky's product portfolio.
Full-Time
Auckland, Auckland, New Zealand
Personio
(Senior) AI Ops Specialist - Customer Experience (d/f/m)
Lead AI automation roadmap and build AI-powered tooling across the customer experience function at Personio.
Full-Time
Munich, Bavaria, Germany
Personio
(Senior) AI Ops Specialist - Customer Experience (d/f/m)
Lead AI automation roadmap and build AI-powered tooling across the customer experience function at Personio.
Full-Time
Munich, Bavaria, Germany
CXT Software
Customer Lifecycle Automation Manager (OTE $41,800/year USD), CXT Software
Design lifecycle automation programs, triggers, and customer journey workflows to drive retention and expansion.
Full-Time
Remote
CXT Software
Customer Lifecycle Automation Manager (OTE $41,800/year USD), CXT Software
Design lifecycle automation programs, triggers, and customer journey workflows to drive retention and expansion.
Full-Time
Remote
EatClub
CX Operations Specialist
Build Zendesk automations, configure AI support tooling, and maintain knowledge base at scaling food-tech startup.
Full-Time
Sydney, New South Wales, Australia
EatClub
CX Operations Specialist
Build Zendesk automations, configure AI support tooling, and maintain knowledge base at scaling food-tech startup.
Full-Time
Sydney, New South Wales, Australia
Healthtech 1
Customer Success Associate
****Let's make the NHS the most advanced healthcare system in the world 💙**** The world’s best healthcare, for free.
Full-Time
London, England, UK
Healthtech 1
Customer Success Associate
****Let's make the NHS the most advanced healthcare system in the world 💙**** The world’s best healthcare, for free.
Full-Time
London, England, UK
Apollo.io
High-Touch Onboarding Manager
High-Touch Onboarding Manager at Apollo.io
Full-Time
London, England, UK
Apollo.io
High-Touch Onboarding Manager
High-Touch Onboarding Manager at Apollo.io
Full-Time
London, England, UK
Priority Pass
Director of AI & Innovation
Director of AI & Innovation at Priority Pass
Full-Time
London Area, United Kingdom
Priority Pass
Director of AI & Innovation
Director of AI & Innovation at Priority Pass
Full-Time
London Area, United Kingdom
Pontoon Solutions
Voice Engineer
Voice Engineer at Pontoon Solutions
Full-Time
Chester, England, UK
Pontoon Solutions
Voice Engineer
Voice Engineer at Pontoon Solutions
Full-Time
Chester, England, UK
Tapestry
Senior Manager, Digital Product Management & AI
Explore the possibilities across our global house of brands.
Full-Time
Singapore, Singapore
Tapestry
Senior Manager, Digital Product Management & AI
Explore the possibilities across our global house of brands.
Full-Time
Singapore, Singapore
Apollo.io
Workforce Real Time Analyst
Workforce Real Time Analyst at Apollo.io
Full-Time
Remote
Apollo.io
Workforce Real Time Analyst
Workforce Real Time Analyst at Apollo.io
Full-Time
Remote
Shine
Customer Education & Enablement Manager
**About Shine** Shine exists to help freelancers and small business owners reclaim the joy of working for themselves.
Full-Time
Remote
Shine
Customer Education & Enablement Manager
**About Shine** Shine exists to help freelancers and small business owners reclaim the joy of working for themselves.
Full-Time
Remote
Entrepreneur Cooperative
Customer Support Specialist – Fintech (Remote from Mexico)
Customer Support Specialist – Fintech (Remote from Mexico) at Entrepreneur Cooperative
Full-Time
Remote
Entrepreneur Cooperative
Customer Support Specialist – Fintech (Remote from Mexico)
Customer Support Specialist – Fintech (Remote from Mexico) at Entrepreneur Cooperative
Full-Time
Remote
Apollo.io
Customer Support Team Lead
Customer Support Team Lead at Apollo.io
Full-Time
Remote
Apollo.io
Customer Support Team Lead
Customer Support Team Lead at Apollo.io
Full-Time
Remote
Entrepreneur Cooperative
Customer Support Specialist – Fintech
Customer Support Specialist – Fintech at Entrepreneur Cooperative
Full-Time
Remote
Entrepreneur Cooperative
Customer Support Specialist – Fintech
Customer Support Specialist – Fintech at Entrepreneur Cooperative
Full-Time
Remote
Apollo.io
Customer Support Manager
Customer Support Manager at Apollo.io
Full-Time
Remote
Apollo.io
Customer Support Manager
Customer Support Manager at Apollo.io
Full-Time
Remote
TELUS Digital
Technical Support Executive Voice
Technical Support Executive Voice at TELUS Digital
Full-Time
Noida, Uttar Pradesh, India
TELUS Digital
Technical Support Executive Voice
Technical Support Executive Voice at TELUS Digital
Full-Time
Noida, Uttar Pradesh, India
Deutsche Börse Group
Leading Associate Vice President - AI & Data Solutions Hub [T500-25271]
Leading Associate Vice President - AI & Data Solutions Hub [T500-25271] at Deutsche Börse Group
Full-Time
Hyderabad, Telangana, India
Deutsche Börse Group
Leading Associate Vice President - AI & Data Solutions Hub [T500-25271]
Leading Associate Vice President - AI & Data Solutions Hub [T500-25271] at Deutsche Börse Group
Full-Time
Hyderabad, Telangana, India
Ascendion
NexGen Hiring Drive - Customer Success Engineers - Bangalore - 4 -12 Years
NexGen Hiring Drive - Customer Success Engineers - Bangalore - 4 -12 Years at Ascendion
Full-Time
Bengaluru, Karnataka, India
Ascendion
NexGen Hiring Drive - Customer Success Engineers - Bangalore - 4 -12 Years
NexGen Hiring Drive - Customer Success Engineers - Bangalore - 4 -12 Years at Ascendion
Full-Time
Bengaluru, Karnataka, India
GROWLOC
Customer Success Manager
Customer Success Manager at GROWLOC
Full-Time
Pune Division, Maharashtra, India
GROWLOC
Customer Success Manager
Customer Success Manager at GROWLOC
Full-Time
Pune Division, Maharashtra, India
Microsoft
Principal Customer Experience Engineering Manager
Principal Customer Experience Engineering Manager at Microsoft
Full-Time
Hyderabad, Telangana, India
Microsoft
Principal Customer Experience Engineering Manager
Principal Customer Experience Engineering Manager at Microsoft
Full-Time
Hyderabad, Telangana, India
Miratech
Production Support Engineer – CCaaS
Miratech helps visionaries change the world.
Full-Time
Roorkee, Uttarakhand, India
Miratech
Production Support Engineer – CCaaS
Miratech helps visionaries change the world.
Full-Time
Roorkee, Uttarakhand, India
Quickeee
Retention Manager
Retention Manager at Quickeee
Full-Time
Mumbai, Maharashtra, India
Quickeee
Retention Manager
Retention Manager at Quickeee
Full-Time
Mumbai, Maharashtra, India
FINN
Senior Data Analyst - Operations (m/f/x)
Senior Data Analyst - Operations (m/f/x) at FINN
Full-Time
Remote
FINN
Senior Data Analyst - Operations (m/f/x)
Senior Data Analyst - Operations (m/f/x) at FINN
Full-Time
Remote
TeamViewer
Community Manager (all genders)
Community Manager (all genders) at TeamViewer
Full-Time
Göppingen, Baden-Württemberg, Germany
TeamViewer
Community Manager (all genders)
Community Manager (all genders) at TeamViewer
Full-Time
Göppingen, Baden-Württemberg, Germany
PolyAI
Agent Designer
PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation.
Full-Time
Toronto, Ontario, Canada
PolyAI
Agent Designer
PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation.
Full-Time
Toronto, Ontario, Canada
Scribd, Inc.
Senior Director, Customer Operations
Senior Director, Customer Operations at Scribd, Inc.
Full-Time
Vancouver, British Columbia, Canada
Scribd, Inc.
Senior Director, Customer Operations
Senior Director, Customer Operations at Scribd, Inc.
Full-Time
Vancouver, British Columbia, Canada
Docusign
Provisioning Support Engineer
**Company Overview** Docusign brings agreements to life.
Full-Time
Remote
Docusign
Provisioning Support Engineer
**Company Overview** Docusign brings agreements to life.
Full-Time
Remote
FICO
Business Operations Analyst
Business Operations Analyst at FICO
Full-Time
São Paulo, São Paulo, Brazil
FICO
Business Operations Analyst
Business Operations Analyst at FICO
Full-Time
São Paulo, São Paulo, Brazil
SymphonyAI
Client Engagement Manager
Client Engagement Manager at SymphonyAI
Full-Time
Sydney, New South Wales, Australia
SymphonyAI
Client Engagement Manager
Client Engagement Manager at SymphonyAI
Full-Time
Sydney, New South Wales, Australia
Fluent Software
AI Solutions Engineer - Enterprise Voice Agent
AI Solutions Engineer - Enterprise Voice Agent at Fluent Software
Full-Time
Sydney, New South Wales, Australia
Fluent Software
AI Solutions Engineer - Enterprise Voice Agent
AI Solutions Engineer - Enterprise Voice Agent at Fluent Software
Full-Time
Sydney, New South Wales, Australia
Infosys
Genesys Senior Consultant
**About Us** Infosys is a global leader in next\-generation digital services and consulting *.
Full-Time
Melbourne, Victoria, Australia
Infosys
Genesys Senior Consultant
**About Us** Infosys is a global leader in next\-generation digital services and consulting *.
Full-Time
Melbourne, Victoria, Australia
Capgemini
FBS Functional Operations Manager
Drive AI-powered digital service operations, embedding GenAI copilots, predictive analytics and intelligent automation i
Full-Time
Pune Division, Maharashtra, India
Capgemini
FBS Functional Operations Manager
Drive AI-powered digital service operations, embedding GenAI copilots, predictive analytics and intelligent automation i
Full-Time
Pune Division, Maharashtra, India
Hopper
Forward Deployed Engineer, HTS Assist
Deploy and tune an agentic AI voice/chat assistant for travel customer service across partner contact centers.
Full-Time
Remote
Hopper
Forward Deployed Engineer, HTS Assist
Deploy and tune an agentic AI voice/chat assistant for travel customer service across partner contact centers.
Full-Time
Remote
TELUS Digital
Zendesk Customer Success Consultant
Drive Zendesk AI adoption (Copilot, AI Agents, bots) and post-go-live support optimization across client portfolios.
Full-Time
British Columbia, Canada
TELUS Digital
Zendesk Customer Success Consultant
Drive Zendesk AI adoption (Copilot, AI Agents, bots) and post-go-live support optimization across client portfolios.
Full-Time
British Columbia, Canada
AI Rudder
Product Enablement
Design conversational scripts and dialogue flows for AI voice assistants powering call centers and customer outreach.
Full-Time
Jakarta, Indonesia
AI Rudder
Product Enablement
Design conversational scripts and dialogue flows for AI voice assistants powering call centers and customer outreach.
Full-Time
Jakarta, Indonesia
Salmon Group Ltd
ML Engineer (NLP)
Build LLM-powered chatbots, voice assistants, and call analysis pipelines that improve customer service operations.
Full-Time
Makati, National Capital Region, Philippines
Salmon Group Ltd
ML Engineer (NLP)
Build LLM-powered chatbots, voice assistants, and call analysis pipelines that improve customer service operations.
Full-Time
Makati, National Capital Region, Philippines
Create Synergies Inc.
AI Product Manager
Own the conversational AI voice bot roadmap (Dialogflow CX) to automate customer interactions for a financial services f
Full-Time
Manila, National Capital Region, Philippines
Create Synergies Inc.
AI Product Manager
Own the conversational AI voice bot roadmap (Dialogflow CX) to automate customer interactions for a financial services f
Full-Time
Manila, National Capital Region, Philippines
Crescendo
Business Analyst (PHL)
Support pricing, ROI models and outcome-based proposals for AI + human CX solutions at an AI-first CX firm.
Full-Time
Manila, National Capital Region, Philippines
Crescendo
Business Analyst (PHL)
Support pricing, ROI models and outcome-based proposals for AI + human CX solutions at an AI-first CX firm.
Full-Time
Manila, National Capital Region, Philippines
Monee
Junior Project Operations (CS Performance) (ShopeePay)
Analyze CS performance metrics and drive automation initiatives to optimize workflows and improve customer experience.
Full-Time
Bangkok, Bangkok City, Thailand
Monee
Junior Project Operations (CS Performance) (ShopeePay)
Analyze CS performance metrics and drive automation initiatives to optimize workflows and improve customer experience.
Full-Time
Bangkok, Bangkok City, Thailand
Trustoo.nl
Head of Customer Success
Lead a 25-person CS org and ship AI-first workflows for churn prediction, smart triage, and automated onboarding.
Full-Time
Amsterdam, North Holland, Netherlands
Trustoo.nl
Head of Customer Success
Lead a 25-person CS org and ship AI-first workflows for churn prediction, smart triage, and automated onboarding.
Full-Time
Amsterdam, North Holland, Netherlands
Leica Microsystems
Director Sales Operations and Customer Care EMEA (d/f/m)
Lead a 50-person EMEA customer care and sales ops org, modernizing call handling and order-to-cash with automation and R
Full-Time
Essonne, Île-de-France, France
Leica Microsystems
Director Sales Operations and Customer Care EMEA (d/f/m)
Lead a 50-person EMEA customer care and sales ops org, modernizing call handling and order-to-cash with automation and R
Full-Time
Essonne, Île-de-France, France
Filigran
Senior Customer Success Operations
Own the CS tooling stack and build AI agents and automations that scale customer onboarding, support, and growth.
Full-Time
Remote
Filigran
Senior Customer Success Operations
Own the CS tooling stack and build AI agents and automations that scale customer onboarding, support, and growth.
Full-Time
Remote
Flip
Customer Care Manager (m/f/d)
Run frontline customer support while architecting AI-powered automations, triage, and self-service on Zendesk.
Full-Time
Remote
Flip
Customer Care Manager (m/f/d)
Run frontline customer support while architecting AI-powered automations, triage, and self-service on Zendesk.
Full-Time
Remote
Dautom
AI & Workflow Automation Specialist
Build AI agents and automation workflows that qualify leads, personalize outreach, and power customer service.
Full-Time
Abu Dhabi Emirate, United Arab Emirates
Dautom
AI & Workflow Automation Specialist
Build AI agents and automation workflows that qualify leads, personalize outreach, and power customer service.
Full-Time
Abu Dhabi Emirate, United Arab Emirates
Karix
Artificial Intelligence Specialist
Build AI-powered voice bots and chatbots for customer engagement, integrating cloud telephony with LLMs, STT/TTS and NLP
Full-Time
Mumbai, Maharashtra, India
Karix
Artificial Intelligence Specialist
Build AI-powered voice bots and chatbots for customer engagement, integrating cloud telephony with LLMs, STT/TTS and NLP
Full-Time
Mumbai, Maharashtra, India
Firstsource
Director – Solution Architect (Healthcare)
Design healthcare CX solutions across contact centers, conversational IVR, AI chatbots and GenAI-powered customer lifecy
Full-Time
Bengaluru, Karnataka, India
Firstsource
Director – Solution Architect (Healthcare)
Design healthcare CX solutions across contact centers, conversational IVR, AI chatbots and GenAI-powered customer lifecy
Full-Time
Bengaluru, Karnataka, India
SymphonyAI
Director, Global Customer Support
Lead a global 24x7 SaaS support org for financial services, driving an AI-first agenda with automation, Jira workflows a
Full-Time
Bengaluru, Karnataka, India
SymphonyAI
Director, Global Customer Support
Lead a global 24x7 SaaS support org for financial services, driving an AI-first agenda with automation, Jira workflows a
Full-Time
Bengaluru, Karnataka, India
Capgemini
Financial Services Digital Customer Experience Strategy Leader - India
Lead enterprise CX transformation deals for financial services clients using GenAI, CRM, contact center modernization an
Full-Time
Remote
Capgemini
Financial Services Digital Customer Experience Strategy Leader - India
Lead enterprise CX transformation deals for financial services clients using GenAI, CRM, contact center modernization an
Full-Time
Remote
Microsoft
Customer Experience Leader - Asia
Lead Microsoft's Asia customer experience and support org, driving AI-enabled, data-driven service delivery for strategi
Full-Time
Bengaluru, Karnataka, India
Microsoft
Customer Experience Leader - Asia
Lead Microsoft's Asia customer experience and support org, driving AI-enabled, data-driven service delivery for strategi
Full-Time
Bengaluru, Karnataka, India
TikTok
AI Performance & Insights Analyst - Customer Support, Trust & Safety
Apply LLMs, ML and A/B testing to optimize TikTok customer support automation, human-AI task allocation and BPO operatio
Full-Time
Singapore, Singapore
TikTok
AI Performance & Insights Analyst - Customer Support, Trust & Safety
Apply LLMs, ML and A/B testing to optimize TikTok customer support automation, human-AI task allocation and BPO operatio
Full-Time
Singapore, Singapore
Webot Singapore
Senior Customer Success Specialist (AI SaaS Platform)
Strategic CS lead for an AI integration platform, handling LLM/API queries, churn mitigation and shaping product roadmap
Full-Time
Singapore, Singapore
Webot Singapore
Senior Customer Success Specialist (AI SaaS Platform)
Strategic CS lead for an AI integration platform, handling LLM/API queries, churn mitigation and shaping product roadmap
Full-Time
Singapore, Singapore
TikTok
Customer Service Solution Manager, Customer Support
Design and scale customer support workflows for TikTok using AI agents, chatbots and automated self-service across globa
Full-Time
Singapore, Singapore
TikTok
Customer Service Solution Manager, Customer Support
Design and scale customer support workflows for TikTok using AI agents, chatbots and automated self-service across globa
Full-Time
Singapore, Singapore
Virtual Work World
Head of Customer Service
Own end-to-end customer service for a US photography startup, transforming ops into a data-driven, AI-chatbot-powered fu
Full-Time
Remote
Virtual Work World
Head of Customer Service
Own end-to-end customer service for a US photography startup, transforming ops into a data-driven, AI-chatbot-powered fu
Full-Time
Remote
SalesCloser AI
Customer Success Manager (100% Remote outside of Canada)
Scale customer success at a conversational AI platform using automation, playbooks and health signals across a high-volu
Full-Time
Remote
SalesCloser AI
Customer Success Manager (100% Remote outside of Canada)
Scale customer success at a conversational AI platform using automation, playbooks and health signals across a high-volu
Full-Time
Remote
Entrepreneur Cooperative
Head of Technical Support (AI & Operations) - (Brazil)
Rebuild and scale a technical support organization, leading AI-driven deflection, Intercom automation and operational tr
Full-Time
Remote
Entrepreneur Cooperative
Head of Technical Support (AI & Operations) - (Brazil)
Rebuild and scale a technical support organization, leading AI-driven deflection, Intercom automation and operational tr
Full-Time
Remote
Miro
Customer Success Manager, Shared Success
Drive adoption, retention and expansion across a pooled customer portfolio using AI, signals and scalable engagement pla
Full-Time
London, England, UK
Miro
Customer Success Manager, Shared Success
Drive adoption, retention and expansion across a pooled customer portfolio using AI, signals and scalable engagement pla
Full-Time
London, England, UK
GoodMood
Founders' Associate
Own end-to-end customer service and B2B ops at a fast-growing art ecommerce startup, driving process improvements via AI
Full-Time
London Area, United Kingdom
GoodMood
Founders' Associate
Own end-to-end customer service and B2B ops at a fast-growing art ecommerce startup, driving process improvements via AI
Full-Time
London Area, United Kingdom
WeComm
Senior CX/CRM Manager
Lead AI-driven CX strategy across EMEA for a luxury lifestyle house, driving retention, lifetime value, and connected jo
Full-Time
London Area, United Kingdom
WeComm
Senior CX/CRM Manager
Lead AI-driven CX strategy across EMEA for a luxury lifestyle house, driving retention, lifetime value, and connected jo
Full-Time
London Area, United Kingdom
PayJoy
Telesales Manager
Own AI voice bot development and telesales channel transformation across Mexico and Brazil, driving conversion via autom
Full-Time
Remote
PayJoy
Telesales Manager
Own AI voice bot development and telesales channel transformation across Mexico and Brazil, driving conversion via autom
Full-Time
Remote
Entrepreneur Cooperative
Head of Technical Support (AI & Operations)
Rebuild and scale a 11-person technical support org, driving Intercom AI automation, ticket deflection, and KPIs.
Full-Time
Remote
Entrepreneur Cooperative
Head of Technical Support (AI & Operations)
Rebuild and scale a 11-person technical support org, driving Intercom AI automation, ticket deflection, and KPIs.
Full-Time
Remote
Camunda
Customer Experience Manager
Run scaled CX programs, own Voice of the Customer, and orchestrate AI-powered lifecycle journeys at an agentic platform.
Full-Time
Remote
Camunda
Customer Experience Manager
Run scaled CX programs, own Voice of the Customer, and orchestrate AI-powered lifecycle journeys at an agentic platform.
Full-Time
Remote
Hootsuite
Customer Experience Operations Manager
Own Gainsight/Kantata admin and drive AI-enabled automation across the customer lifecycle for a SaaS Customer Office.
Full-Time
Toronto, Ontario, Canada
Hootsuite
Customer Experience Operations Manager
Own Gainsight/Kantata admin and drive AI-enabled automation across the customer lifecycle for a SaaS Customer Office.
Full-Time
Toronto, Ontario, Canada
CHANEL
Manager, Analytics and Optimization - Client Care
Own Client Care reporting and analytics while identifying AI and automation use cases (sentiment, QA, agent assist).
Full-Time
Piscataway, NJ
CHANEL
Manager, Analytics and Optimization - Client Care
Own Client Care reporting and analytics while identifying AI and automation use cases (sentiment, QA, agent assist).
Full-Time
Piscataway, NJ
Cassidy
AI Solutions Consultant
Technical consultant guiding customers through AI assistant implementation, workflow design, and complex troubleshooting
Full-Time
New York, NY
Cassidy
AI Solutions Consultant
Technical consultant guiding customers through AI assistant implementation, workflow design, and complex troubleshooting
Full-Time
New York, NY
Veryon
Customer Success Manager
Drive SaaS adoption, retention, and expansion using AI-powered engagement tools, customer intelligence, and automation.
Full-Time
Remote
Veryon
Customer Success Manager
Drive SaaS adoption, retention, and expansion using AI-powered engagement tools, customer intelligence, and automation.
Full-Time
Remote
Vuori
Customer Service Lead, Platforms & AI Enablement
Own prompt engineering, AI agent governance, and CS platform admin (Kustomer) to make AI work reliably in support.
Full-Time
Carlsbad, CA
Vuori
Customer Service Lead, Platforms & AI Enablement
Own prompt engineering, AI agent governance, and CS platform admin (Kustomer) to make AI work reliably in support.
Full-Time
Carlsbad, CA
Zip Co
Director, Customer Experience Operations Strategy
Lead end-to-end CX ops with an AI-first servicing approach, owning CSAT, WFM, training, and Voice of the Customer.
Full-Time
New York, NY
Zip Co
Director, Customer Experience Operations Strategy
Lead end-to-end CX ops with an AI-first servicing approach, owning CSAT, WFM, training, and Voice of the Customer.
Full-Time
New York, NY
Reven AI
Customer Success Manager
Own onboarding through expansion at an AI accounting and tax automation startup, building the CS function from scratch.
Full-Time
Remote
Reven AI
Customer Success Manager
Own onboarding through expansion at an AI accounting and tax automation startup, building the CS function from scratch.
Full-Time
Remote
Cotality
VP, Head of Contact Center Excellence
Lead global CX strategy and integrate Generative AI, ML, and automation across contact center operations.
Full-Time
Dallas, TX
Cotality
VP, Head of Contact Center Excellence
Lead global CX strategy and integrate Generative AI, ML, and automation across contact center operations.
Full-Time
Dallas, TX
Suppli
Customer Experience Associate
Early CX hire owning end-to-end support and using AI tools daily to draft, research, and scale knowledge.
Full-Time
Remote
Suppli
Customer Experience Associate
Early CX hire owning end-to-end support and using AI tools daily to draft, research, and scale knowledge.
Full-Time
Remote
Prodigal
AI Agent Engineer
At Prodigal, we’re reshaping the future of consumer finance. Founded in 2018 by IITB alumni, our journey began with...
Full-Time
Mountain View, CA
Prodigal
AI Agent Engineer
At Prodigal, we’re reshaping the future of consumer finance. Founded in 2018 by IITB alumni, our journey began with...
Full-Time
Mountain View, CA
Freed
Product Support Specialist
Doctors are overworked, burnt out, and are quitting in masses. At Freed, we combine clinician love with the latest...
Full-Time
San Francisco, CA
Freed
Product Support Specialist
Doctors are overworked, burnt out, and are quitting in masses. At Freed, we combine clinician love with the latest...
Full-Time
San Francisco, CA
Public Storage
Sr Manager of AI Strategy & Customer Experience
Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and...
Full-Time
Plano, TX
Public Storage
Sr Manager of AI Strategy & Customer Experience
Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and...
Full-Time
Plano, TX
Warner Bros. Discovery
CX Data & Insights Analyst
*Welcome to Warner Bros. Discovery… the stuff dreams are made of.* Who We Are… When we say, “the stuff dreams are...
Full-Time
New York, NY
Warner Bros. Discovery
CX Data & Insights Analyst
*Welcome to Warner Bros. Discovery… the stuff dreams are made of.* Who We Are… When we say, “the stuff dreams are...
Full-Time
New York, NY
Rapsodo
Customer Experience Operations Lead
Company Overview With its headquarters in Singapore and strategically placed offices across the United States,...
Full-Time
St Louis, MO
Rapsodo
Customer Experience Operations Lead
Company Overview With its headquarters in Singapore and strategically placed offices across the United States,...
Full-Time
St Louis, MO
Strava
Manager, CX AI Strategy
Strava is the app for active people. With over 180 million athletes in more than 185 countries, it’s more than...
Full-Time
San Francisco, CA
Strava
Manager, CX AI Strategy
Strava is the app for active people. With over 180 million athletes in more than 185 countries, it’s more than...
Full-Time
San Francisco, CA
Hello Heart
Director, Customer Success Operations
Heart Hello Heart is on a mission to make heart attacks a thing of the past. We’re an AI company focused exclusively...
Full-Time
Remote
Hello Heart
Director, Customer Success Operations
Heart Hello Heart is on a mission to make heart attacks a thing of the past. We’re an AI company focused exclusively...
Full-Time
Remote
EverPass Media
AI & Knowledge Manager
EverPass Media delivers premium live sports content to commercial businesses across the U.S., helping bars,...
Full-Time
Chicago, IL
EverPass Media
AI & Knowledge Manager
EverPass Media delivers premium live sports content to commercial businesses across the U.S., helping bars,...
Full-Time
Chicago, IL
Braze
CX Operations - Insights Lead
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate...
Full-Time
New York, NY
Braze
CX Operations - Insights Lead
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate...
Full-Time
New York, NY
VetRec
Customer Experience Specialist
Location: Remote (U.S.) Schedule: This is a remote role supporting customers coverage between 9 a.m.- 5 p.m. ET,...
Full-Time
Remote
VetRec
Customer Experience Specialist
Location: Remote (U.S.) Schedule: This is a remote role supporting customers coverage between 9 a.m.- 5 p.m. ET,...
Full-Time
Remote
Huda Beauty
Senior Customer Service Manager
Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given...
Full-Time
Dubai, Dubai, United Arab Emirates
Huda Beauty
Senior Customer Service Manager
Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given...
Full-Time
Dubai, Dubai, United Arab Emirates
Cursor
Technical Support Engineer - APAC
Our mission is to automate coding. The first step in our journey is to build the best tool for professional...
Full-Time
Remote
Cursor
Technical Support Engineer - APAC
Our mission is to automate coding. The first step in our journey is to build the best tool for professional...
Full-Time
Remote
Airwallex
Director, Onboarding Operations
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique...
Full-Time
Singapore, Singapore
Airwallex
Director, Onboarding Operations
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique...
Full-Time
Singapore, Singapore
DBS Bank
AVP, Regional Customer Service Experience & Platform Governance Office Specialist, Corporate Banking Operations, Group Operations COO
Business Function DBS Group Operations enables the Bank to function through an efficient, nimble, and resilient...
Full-Time
Singapore, Singapore
DBS Bank
AVP, Regional Customer Service Experience & Platform Governance Office Specialist, Corporate Banking Operations, Group Operations COO
Business Function DBS Group Operations enables the Bank to function through an efficient, nimble, and resilient...
Full-Time
Singapore, Singapore
GitLab
Senior Director, Customer Experience Services
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer...
Full-Time
Remote
GitLab
Senior Director, Customer Experience Services
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer...
Full-Time
Remote
Merck Life Science
Head of Customer Service, LS SEATWANZ
Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do...
Full-Time
Singapore, Singapore
Merck Life Science
Head of Customer Service, LS SEATWANZ
Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do...
Full-Time
Singapore, Singapore
AI Rudder
AI Robot Operations Intern
AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences....
Full-Time
Remote
AI Rudder
AI Robot Operations Intern
AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences....
Full-Time
Remote
AI Rudder
AI Solution Engineer Intern
AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences....
Full-Time
Remote
AI Rudder
AI Solution Engineer Intern
AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences....
Full-Time
Remote
NielsenIQ
Manager, Customer Support (Analytics & Insights)
NIQ Customer Service team is focusing on building positive customer experiences by offering outstanding...
Full-Time
Pasig, National Capital Region, Philippines
NielsenIQ
Manager, Customer Support (Analytics & Insights)
NIQ Customer Service team is focusing on building positive customer experiences by offering outstanding...
Full-Time
Pasig, National Capital Region, Philippines
Maya
Platform Product Manager (for AI Customer Interactions)
CORE PROFILE An experienced Platform Product Manager with a proven track record of delivering customer‑facing AI and...
Full-Time
Mandaluyong, National Capital Region, Philippines
Maya
Platform Product Manager (for AI Customer Interactions)
CORE PROFILE An experienced Platform Product Manager with a proven track record of delivering customer‑facing AI and...
Full-Time
Mandaluyong, National Capital Region, Philippines
StashAway
Head of Operations
Role This is a regional Head of Operations role with a dual mandate: * Ensure reliable, compliant day-to-day...
Full-Time
Federal Territory of Kuala Lumpur, Malaysia
StashAway
Head of Operations
Role This is a regional Head of Operations role with a dual mandate: * Ensure reliable, compliant day-to-day...
Full-Time
Federal Territory of Kuala Lumpur, Malaysia
AI Rudder
Customer Success Manager(On-site)
AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences....
Full-Time
Bangkok, Bangkok City, Thailand
AI Rudder
Customer Success Manager(On-site)
AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences....
Full-Time
Bangkok, Bangkok City, Thailand
EviSmart™
Customer Support Specialist (B2B & Saas)
EviSmart Customer Support Specialist *“If you’ve worked in support and watched product ignore your feedback — this...
Full-Time
Taguig, National Capital Region, Philippines
EviSmart™
Customer Support Specialist (B2B & Saas)
EviSmart Customer Support Specialist *“If you’ve worked in support and watched product ignore your feedback — this...
Full-Time
Taguig, National Capital Region, Philippines
Growtrics
CRM & Full Funnel Email Automation Specialist
CRM \& Full Funnel Email Automation Specialist About Company: Growtrics is an innovative EdTech company leveraging...
Full-Time
Ho Chi Minh City, Vietnam
Growtrics
CRM & Full Funnel Email Automation Specialist
CRM \& Full Funnel Email Automation Specialist About Company: Growtrics is an innovative EdTech company leveraging...
Full-Time
Ho Chi Minh City, Vietnam
Trengo
Senior Technical Support Specialist
At Trengo, support is more than solving tickets; it is how we shape the product and delight our customers. As our...
Full-Time
Utrecht, Netherlands
Trengo
Senior Technical Support Specialist
At Trengo, support is more than solving tickets; it is how we shape the product and delight our customers. As our...
Full-Time
Utrecht, Netherlands
TomTom
Product Operations Specialist
TomTom is seeking a technically inclined and highly organized Product Operations Specialist who will set a new...
Full-Time
Amsterdam, North Holland, Netherlands
TomTom
Product Operations Specialist
TomTom is seeking a technically inclined and highly organized Product Operations Specialist who will set a new...
Full-Time
Amsterdam, North Holland, Netherlands
Baubap
Customer Success Champion - on site
The mission: As a Customer Champion, your mission is to deliver exceptional, customer-centered service across all...
Full-Time
Mexico City, Mexico
Baubap
Customer Success Champion - on site
The mission: As a Customer Champion, your mission is to deliver exceptional, customer-centered service across all...
Full-Time
Mexico City, Mexico
Capgemini Engineering
Integration and Support Specialist (Genesys)
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers,...
Full-Time
Remote
Capgemini Engineering
Integration and Support Specialist (Genesys)
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers,...
Full-Time
Remote
Dapta
Implementation Specialist
Location: Bogotá (Hybrid or Remote - LatAm) Type: Full-time Squad: Implementation Reports to: Head of Ops Open...
Full-Time
Remote
Dapta
Implementation Specialist
Location: Bogotá (Hybrid or Remote - LatAm) Type: Full-time Squad: Implementation Reports to: Head of Ops Open...
Full-Time
Remote
Lighthouse
Product Support Specialist - Implementation
Our Mission: Why Lighthouse? At Lighthouse, we’re on a mission to revolutionize commercial strategy as hospitality’s...
Full-Time
Mexico City, Mexico
Lighthouse
Product Support Specialist - Implementation
Our Mission: Why Lighthouse? At Lighthouse, we’re on a mission to revolutionize commercial strategy as hospitality’s...
Full-Time
Mexico City, Mexico
Justworks
Customer Support Specialist, International
Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program...
Full-Time
Mexico City, Mexico
Justworks
Customer Support Specialist, International
Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program...
Full-Time
Mexico City, Mexico
Orascoptic
Marketing Automation Specialist
ABOUT ENVISTA HOLDINGS CORPORATION Envista is a global leader in the dental industry, uniting more than 30 trusted...
Full-Time
San Jose, Costa Rica
Orascoptic
Marketing Automation Specialist
ABOUT ENVISTA HOLDINGS CORPORATION Envista is a global leader in the dental industry, uniting more than 30 trusted...
Full-Time
San Jose, Costa Rica
Cyara
Sr AI Product Manager
Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only...
Full-Time
Hyderabad, Telangana, India
Cyara
Sr AI Product Manager
Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only...
Full-Time
Hyderabad, Telangana, India
Accenture in India
AI/ML Computational Science Sr Manager
Skill required: Tech for Operations - Artificial Intelligence (AI) Designation: AI/ML Computational Science Sr...
Full-Time
Pune City, Maharashtra, India
Accenture in India
AI/ML Computational Science Sr Manager
Skill required: Tech for Operations - Artificial Intelligence (AI) Designation: AI/ML Computational Science Sr...
Full-Time
Pune City, Maharashtra, India
Kapture CX
Implementation Manager
At Kapture CX, we are looking for a Project Manager – AI Delivery in our AI Delivery team. Who are we? Kapture C X...
Full-Time
Bengaluru, Karnataka, India
Kapture CX
Implementation Manager
At Kapture CX, we are looking for a Project Manager – AI Delivery in our AI Delivery team. Who are we? Kapture C X...
Full-Time
Bengaluru, Karnataka, India
InvoiceCloud, Inc.
Manager, (Sub-Merchant Onboarding and Treasury Settlement Ops)
InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and...
Full-Time
Hyderabad, Telangana, India
InvoiceCloud, Inc.
Manager, (Sub-Merchant Onboarding and Treasury Settlement Ops)
InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and...
Full-Time
Hyderabad, Telangana, India
Grazitti Interactive
AI Product Manager
We’re looking for a Product Manager (AI) to join the SearchUnify team at Grazitti Interactive. You’ll define the...
Full-Time
Panchkula, Haryana, India
Grazitti Interactive
AI Product Manager
We’re looking for a Product Manager (AI) to join the SearchUnify team at Grazitti Interactive. You’ll define the...
Full-Time
Panchkula, Haryana, India
Merck Life Science
Head of Customer Service, LS India
Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do...
Full-Time
Bengaluru, Karnataka, India
Merck Life Science
Head of Customer Service, LS India
Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do...
Full-Time
Bengaluru, Karnataka, India
Alan
Product Manager - AI Customer Support
You. Better. With Alan. Alan is building a vertically integrated health partner that unites insurance and smart...
Full-Time
Paris, Île-de-France, France
Alan
Product Manager - AI Customer Support
You. Better. With Alan. Alan is building a vertically integrated health partner that unites insurance and smart...
Full-Time
Paris, Île-de-France, France
Back Market
Head of Analytics (Care & Shipping)
Hi, we’re Back Market. We’re here to help make tech reliable, affordable, and better than new . We're a global...
Full-Time
Paris, Île-de-France, France
Back Market
Head of Analytics (Care & Shipping)
Hi, we’re Back Market. We’re here to help make tech reliable, affordable, and better than new . We're a global...
Full-Time
Paris, Île-de-France, France
Leica Microsystems
Director Sales Operations and Customer Care EMEA (d/f/m)
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences,...
Full-Time
Brest, Brittany, France
Leica Microsystems
Director Sales Operations and Customer Care EMEA (d/f/m)
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences,...
Full-Time
Brest, Brittany, France
Trengo
Solutions Consultant - Spanish Speaking
As a Solutions Consultant, you will play a crucial role in helping our customers unlock the full potential of...
Full-Time
Remote
Trengo
Solutions Consultant - Spanish Speaking
As a Solutions Consultant, you will play a crucial role in helping our customers unlock the full potential of...
Full-Time
Remote
eDreams ODIGEO
Contact Centre Operations Manager - Hybrid Model
As you contemplate your future, you might be asking yourself, " What's the next step?’’ Start your journey with us!...
Full-Time
Barcelona, Catalonia, Spain
eDreams ODIGEO
Contact Centre Operations Manager - Hybrid Model
As you contemplate your future, you might be asking yourself, " What's the next step?’’ Start your journey with us!...
Full-Time
Barcelona, Catalonia, Spain
Ackerherz
Customer Support Manager:in (m/w/d) - hybrid in Berlin
Ackerherz ist Deutschlands am schnellsten wachsender Online Bio-Supermarkt für Mitglieder. Mit über 20.000...
Full-Time
Berlin, Berlin, Germany
Ackerherz
Customer Support Manager:in (m/w/d) - hybrid in Berlin
Ackerherz ist Deutschlands am schnellsten wachsender Online Bio-Supermarkt für Mitglieder. Mit über 20.000...
Full-Time
Berlin, Berlin, Germany
Freenow
Product Manager - Customer Care
Location: Hamburg, Berlin, or Barcelona Freenow by Lyft empowers smarter mobility decisions helping people to move...
Full-Time
Berlin, Berlin, Germany
Freenow
Product Manager - Customer Care
Location: Hamburg, Berlin, or Barcelona Freenow by Lyft empowers smarter mobility decisions helping people to move...
Full-Time
Berlin, Berlin, Germany
Personio
Business Automation Manager (d/f/m)
*Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making...
Full-Time
Berlin, Berlin, Germany
Personio
Business Automation Manager (d/f/m)
*Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making...
Full-Time
Berlin, Berlin, Germany
Personio
Customer Automation Specialist (d/f/m)
*Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making...
Full-Time
Berlin, Berlin, Germany
Personio
Customer Automation Specialist (d/f/m)
*Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making...
Full-Time
Berlin, Berlin, Germany
Canada Goose
Manager, Email Marketing Automation
Location: Toronto Address 100 Queens Quay East Toronto, Ontario M5E 1V3 Canada Job Title Manager, Email Marketing...
Full-Time
Toronto, Ontario, Canada
Canada Goose
Manager, Email Marketing Automation
Location: Toronto Address 100 Queens Quay East Toronto, Ontario M5E 1V3 Canada Job Title Manager, Email Marketing...
Full-Time
Toronto, Ontario, Canada
STAN AI
Customer Support Specialist
STAN is the first A.I. assistant for residential property managers. STAN was launched in 2019 by two former property...
Full-Time
North York, Ontario, Canada
STAN AI
Customer Support Specialist
STAN is the first A.I. assistant for residential property managers. STAN was launched in 2019 by two former property...
Full-Time
North York, Ontario, Canada
TELUS Digital
Staff AI Engineer
Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital...
Full-Time
Remote
TELUS Digital
Staff AI Engineer
Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital...
Full-Time
Remote
Optus
Associate Director, AI Product
Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every...
Full-Time
New South Wales, Australia
Optus
Associate Director, AI Product
Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every...
Full-Time
New South Wales, Australia
Infosys
Customer Service Specialist
About Us: Infosys is a global leader in next-generation digital services and consulting *.* We enable clients in...
Full-Time
Melbourne, Victoria, Australia
Infosys
Customer Service Specialist
About Us: Infosys is a global leader in next-generation digital services and consulting *.* We enable clients in...
Full-Time
Melbourne, Victoria, Australia
Cora Systems
Senior Customer Success Manager
Customer success manager driving adoption, retention, and outcomes with AI-powered tools.
Full-Time
Boston, MA
Cora Systems
Senior Customer Success Manager
Customer success manager driving adoption, retention, and outcomes with AI-powered tools.
Full-Time
Boston, MA
AXS
VP, Contact Center
VP running contact center operations, modernizing tooling, and rolling out AI agents.
Full-Time
Frisco, TX
AXS
VP, Contact Center
VP running contact center operations, modernizing tooling, and rolling out AI agents.
Full-Time
Frisco, TX
Ramp
Associate Manager | Customer Experience
CX manager improving journeys, optimizing operations, and deploying automation across channels.
Full-Time
Remote
Ramp
Associate Manager | Customer Experience
CX manager improving journeys, optimizing operations, and deploying automation across channels.
Full-Time
Remote
Samsara
Manager II, Customer Success
Customer success manager driving adoption, retention, and outcomes with AI-powered tools.
Full-Time
Remote
Samsara
Manager II, Customer Success
Customer success manager driving adoption, retention, and outcomes with AI-powered tools.
Full-Time
Remote
ENSEK
Head of Product - Platform
Senior leader driving product strategy for customer-facing platforms with AI and automation.
Full-Time
London, England, UK
ENSEK
Head of Product - Platform
Senior leader driving product strategy for customer-facing platforms with AI and automation.
Full-Time
London, England, UK
tem
Operations Lead - CX
CX operations lead designing customer journeys, ops processes, and AI-augmented workflows.
Full-Time
Remote
tem
Operations Lead - CX
CX operations lead designing customer journeys, ops processes, and AI-augmented workflows.
Full-Time
Remote
Twilio
Sr Manager, Solutions Engineering
Manager leading customer experience programs and AI-powered automation initiatives.
Full-Time
Remote
Twilio
Sr Manager, Solutions Engineering
Manager leading customer experience programs and AI-powered automation initiatives.
Full-Time
Remote
Airwallex
Senior Director, Global Customer Support
Senior leader shaping support strategy, scaling teams, and driving customer experience with AI.
Full-Time
Singapore, Singapore
Airwallex
Senior Director, Global Customer Support
Senior leader shaping support strategy, scaling teams, and driving customer experience with AI.
Full-Time
Singapore, Singapore
Workato
Senior AI Engineer (Voice Agents)
Customer-facing specialist using AI-powered tools to deliver service excellence.
Full-Time
Remote
Workato
Senior AI Engineer (Voice Agents)
Customer-facing specialist using AI-powered tools to deliver service excellence.
Full-Time
Remote
AI Rudder
Test Engineer
Test engineer validating AI/voicebot systems for customer-facing automation platforms.
Full-Time
Remote
AI Rudder
Test Engineer
Test engineer validating AI/voicebot systems for customer-facing automation platforms.
Full-Time
Remote
NielsenIQ
Insights Manager
Customer insights manager analyzing journeys, voice of customer, and AI-driven feedback signals.
Full-Time
Pasig, National Capital Region, Philippines
NielsenIQ
Insights Manager
Customer insights manager analyzing journeys, voice of customer, and AI-driven feedback signals.
Full-Time
Pasig, National Capital Region, Philippines
Epassi
Staff Product Manager - Customer Service & Operator Platform
Manager leading customer experience programs and AI-powered automation initiatives.
Full-Time
Amsterdam, North Holland, Netherlands
Epassi
Staff Product Manager - Customer Service & Operator Platform
Manager leading customer experience programs and AI-powered automation initiatives.
Full-Time
Amsterdam, North Holland, Netherlands
Mindbody
Senior Manager, Knowledge Management
Knowledge manager structuring content libraries and AI-ready documentation for support teams.
Full-Time
Remote
Mindbody
Senior Manager, Knowledge Management
Knowledge manager structuring content libraries and AI-ready documentation for support teams.
Full-Time
Remote
Stayd Collective
Guest Experience Lead, Vacation Rentals
CX operations lead designing customer journeys, ops processes, and AI-augmented workflows.
Full-Time
Mexico City, Mexico
Stayd Collective
Guest Experience Lead, Vacation Rentals
CX operations lead designing customer journeys, ops processes, and AI-augmented workflows.
Full-Time
Mexico City, Mexico
Microsoft
Cloud Solution Architect (CSA) Cloud & AI Apps
Solutions architect designing AI-powered customer experience and contact center platforms.
Full-Time
Mexico City, Mexico
Microsoft
Cloud Solution Architect (CSA) Cloud & AI Apps
Solutions architect designing AI-powered customer experience and contact center platforms.
Full-Time
Mexico City, Mexico
Agora
Customer Success Engineer_CDMX
Customer success engineer enabling adoption with AI-powered tooling and integrations.
Full-Time
Mexico City, Mexico
Agora
Customer Success Engineer_CDMX
Customer success engineer enabling adoption with AI-powered tooling and integrations.
Full-Time
Mexico City, Mexico
Riverside
Support Operations Specialist
Customer support specialist resolving tickets and using AI tools to deliver quality experiences.
Full-Time
Remote
Riverside
Support Operations Specialist
Customer support specialist resolving tickets and using AI tools to deliver quality experiences.
Full-Time
Remote
American Express
Manager - Data Science (Python, SQL, Gen AI)
Customer insights manager analyzing journeys, voice of customer, and AI-driven feedback signals.
Full-Time
Gurugram, Haryana, India
American Express
Manager - Data Science (Python, SQL, Gen AI)
Customer insights manager analyzing journeys, voice of customer, and AI-driven feedback signals.
Full-Time
Gurugram, Haryana, India
Kapture CX
Senior Project Manager – AI Delivery
Project manager leading AI delivery for customer-facing platforms and CX automation.
Full-Time
Bengaluru, Karnataka, India
Kapture CX
Senior Project Manager – AI Delivery
Project manager leading AI delivery for customer-facing platforms and CX automation.
Full-Time
Bengaluru, Karnataka, India
Borough Kitchen
Customer Service Manager
Manager leading customer experience programs and AI-powered automation initiatives.
Full-Time
Islington, England, UK
Borough Kitchen
Customer Service Manager
Manager leading customer experience programs and AI-powered automation initiatives.
Full-Time
Islington, England, UK
Ankorstore
Head of Customer Experience
Senior leader owning end-to-end CX strategy and operations across channels with AI and automation.
Full-Time
Lille, Hauts-de-France, France
Ankorstore
Head of Customer Experience
Senior leader owning end-to-end CX strategy and operations across channels with AI and automation.
Full-Time
Lille, Hauts-de-France, France
Prolific
Customer Support Reps - AI Training (Multiple US Cities)
Customer support specialist resolving tickets and using AI tools to deliver quality experiences.
Full-Time
Remote, US
Prolific
Customer Support Reps - AI Training (Multiple US Cities)
Customer support specialist resolving tickets and using AI tools to deliver quality experiences.
Full-Time
Remote, US
eDreams ODIGEO
Technology Manager
Manager leading customer experience programs and AI-powered automation initiatives.
Full-Time
Barcelona, Catalonia, Spain
eDreams ODIGEO
Technology Manager
Manager leading customer experience programs and AI-powered automation initiatives.
Full-Time
Barcelona, Catalonia, Spain
Back Market
Head of Analytics (Care & Shipping)
Senior leader owning customer analytics, voice of customer, and AI-driven insights.
Full-Time
Barcelona, Catalonia, Spain
Back Market
Head of Analytics (Care & Shipping)
Senior leader owning customer analytics, voice of customer, and AI-driven insights.
Full-Time
Barcelona, Catalonia, Spain
eDreams ODIGEO
AI Marketing Specialist
Marketing specialist running AI-powered campaigns and automated lifecycle programs.
Full-Time
Barcelona, Catalonia, Spain
eDreams ODIGEO
AI Marketing Specialist
Marketing specialist running AI-powered campaigns and automated lifecycle programs.
Full-Time
Barcelona, Catalonia, Spain
Santander Digital Services
AI Virtual Assistant Adoption Manager
Manager leading customer experience programs and AI-powered automation initiatives.
Full-Time
Madrid, Community of Madrid, Spain
Santander Digital Services
AI Virtual Assistant Adoption Manager
Manager leading customer experience programs and AI-powered automation initiatives.
Full-Time
Madrid, Community of Madrid, Spain
CONXAI
Technical Product Manager (Agentic AI)
Manager leading customer experience programs and AI-powered automation initiatives.
Full-Time
Munich, Bavaria, Germany
CONXAI
Technical Product Manager (Agentic AI)
Manager leading customer experience programs and AI-powered automation initiatives.
Full-Time
Munich, Bavaria, Germany
Redcare Pharmacy
Product Director – Conversational AI CS & Pharma Advisory (m/f/d)
Senior leader driving product strategy for customer-facing platforms with AI and automation.
Full-Time
Berlin, Berlin, Germany
Redcare Pharmacy
Product Director – Conversational AI CS & Pharma Advisory (m/f/d)
Senior leader driving product strategy for customer-facing platforms with AI and automation.
Full-Time
Berlin, Berlin, Germany
TELUS Digital
Zendesk Customer Success Consultant
Consultant deploying AI-powered customer experience platforms and tooling for clients.
Full-Time
Ontario, Canada
TELUS Digital
Zendesk Customer Success Consultant
Consultant deploying AI-powered customer experience platforms and tooling for clients.
Full-Time
Ontario, Canada
Relay
Customer Experience Operations Lead
CX operations lead designing customer journeys, ops processes, and AI-augmented workflows.
Full-Time
Vancouver, British Columbia, Canada
Relay
Customer Experience Operations Lead
CX operations lead designing customer journeys, ops processes, and AI-augmented workflows.
Full-Time
Vancouver, British Columbia, Canada
CAA Club Group
Insurance Support Associate
Support associate resolving customer requests with AI-assisted tools and workflows.
Full-Time
Vaughan, Ontario, Canada
CAA Club Group
Insurance Support Associate
Support associate resolving customer requests with AI-assisted tools and workflows.
Full-Time
Vaughan, Ontario, Canada
MUFG Pension & Market Services
Head of Omnichannel Transformation
Senior leader owning CX strategy, AI rollout, and team performance across the customer journey.
Full-Time
Melbourne, Victoria, Australia
MUFG Pension & Market Services
Head of Omnichannel Transformation
Senior leader owning CX strategy, AI rollout, and team performance across the customer journey.
Full-Time
Melbourne, Victoria, Australia
Kogan.com
AI Automation & Architecture Lead
Automation lead designing AI-powered architecture and customer experience workflows.
Full-Time
South Melbourne, Victoria, Australia
Kogan.com
AI Automation & Architecture Lead
Automation lead designing AI-powered architecture and customer experience workflows.
Full-Time
South Melbourne, Victoria, Australia
Clio
Customer Support Specialist
Customer support specialist resolving tickets and using AI tools to deliver quality experiences.
Full-Time
Remote
Clio
Customer Support Specialist
Customer support specialist resolving tickets and using AI tools to deliver quality experiences.
Full-Time
Remote
Infosys
Customer Service Specialist
Customer support specialist resolving tickets and using AI tools to deliver quality experiences.
Full-Time
Melbourne, Victoria, Australia
Infosys
Customer Service Specialist
Customer support specialist resolving tickets and using AI tools to deliver quality experiences.
Full-Time
Melbourne, Victoria, Australia
Mashreq
Head of Client Experience, Retail and Treasury Client Experience & Conduct Group
Senior leader owning end-to-end CX strategy and operations across channels with AI and automation.
Full-Time
Remote
Mashreq
Head of Client Experience, Retail and Treasury Client Experience & Conduct Group
Senior leader owning end-to-end CX strategy and operations across channels with AI and automation.
Full-Time
Remote
PolyAI
Forward Deployed AI Engineer (Must be based in Toronto, Canada)
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Toronto, Ontario, Canada
PolyAI
Forward Deployed AI Engineer (Must be based in Toronto, Canada)
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Toronto, Ontario, Canada
Leica Microsystems
Director Sales Operations and Customer Care EMEA (d/f/m)
Runs CX operations using AI and automation to drive efficiency and scale.
Full-Time
Essonne, Île-de-France, France
Leica Microsystems
Director Sales Operations and Customer Care EMEA (d/f/m)
Runs CX operations using AI and automation to drive efficiency and scale.
Full-Time
Essonne, Île-de-France, France
Clinisys
Director, Customer Support EU
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Paris, Île-de-France, France
Clinisys
Director, Customer Support EU
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Paris, Île-de-France, France
VoiceLine
Associate Product Manager – Analytics Platform (f/m/d)
Generates customer insights via AI analytics to inform CX strategy.
Full-Time
Munich, Bavaria, Germany
VoiceLine
Associate Product Manager – Analytics Platform (f/m/d)
Generates customer insights via AI analytics to inform CX strategy.
Full-Time
Munich, Bavaria, Germany
Redcare Pharmacy
Product Director – Conversational AI CS & Pharma Advisory (m/f/d)
Builds CX-focused AI products that improve customer experience.
Full-Time
Cologne, North Rhine-Westphalia, Germany
Redcare Pharmacy
Product Director – Conversational AI CS & Pharma Advisory (m/f/d)
Builds CX-focused AI products that improve customer experience.
Full-Time
Cologne, North Rhine-Westphalia, Germany
Bounteous
Lead Strategist, CRM & Loyalty
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Remote
Bounteous
Lead Strategist, CRM & Loyalty
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Remote
Prolific
Customer Support Reps - AI Training - San Jose, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
San Jose, CA
Prolific
Customer Support Reps - AI Training - San Jose, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
San Jose, CA
Airbyte
Customer Support Developer (Databases)
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Remote
Airbyte
Customer Support Developer (Databases)
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Remote
Exoticca
Product Manager - Agent Experience & Customer Operations
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Barcelona, Catalonia, Spain
Exoticca
Product Manager - Agent Experience & Customer Operations
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Barcelona, Catalonia, Spain
Enterprise Bot
Senior Partner Enablement Manager (Technical Training & Academy)
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Barcelona, Catalonia, Spain
Enterprise Bot
Senior Partner Enablement Manager (Technical Training & Academy)
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Barcelona, Catalonia, Spain
Archlet
Customer Support Manager
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Remote
Archlet
Customer Support Manager
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Remote
Prolific
Customer Support Reps - AI Training - Nashville, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Nashville, TN
Prolific
Customer Support Reps - AI Training - Nashville, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Nashville, TN
Prolific
Customer Support Reps - AI Training - Boston, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Boston, MA
Prolific
Customer Support Reps - AI Training - Boston, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Boston, MA
Prolific
Customer Support Reps - AI Training - San Diego, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
San Diego, CA
Prolific
Customer Support Reps - AI Training - San Diego, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
San Diego, CA
Prolific
Customer Support Reps - AI Training - Charlotte, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Charlotte, NC
Prolific
Customer Support Reps - AI Training - Charlotte, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Charlotte, NC
InsurePay
Customer Support Representative
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Arizona, United States
InsurePay
Customer Support Representative
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Arizona, United States
Prolific
Customer Support Reps - AI Training - Denver, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Denver, CO
Prolific
Customer Support Reps - AI Training - Denver, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Denver, CO
Procare Solutions
AI Automation Specialist
Hands-on CX role configuring AI tools and driving customer outcomes.
Full-Time
Atlanta, GA
Procare Solutions
AI Automation Specialist
Hands-on CX role configuring AI tools and driving customer outcomes.
Full-Time
Atlanta, GA
Prolific
Customer Support Reps - AI Training - San Francisco, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
San Francisco, CA
Prolific
Customer Support Reps - AI Training - San Francisco, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
San Francisco, CA
Adaptive Security
Founding Senior Customer Success Manager, Sydney
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Sydney, New South Wales, Australia
Adaptive Security
Founding Senior Customer Success Manager, Sydney
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Sydney, New South Wales, Australia
Prolific
Customer Support Reps - AI Training - US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
New York, NY
Prolific
Customer Support Reps - AI Training - US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
New York, NY
GovSpend
Customer Success Specialist
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Remote
GovSpend
Customer Success Specialist
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Remote
EliseAI
CX Operations Manager
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
New York, NY
EliseAI
CX Operations Manager
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
New York, NY
AEG
VP, Contact Center
Runs contact center operations leveraging AI and automation tools.
Full-Time
Frisco, TX
AEG
VP, Contact Center
Runs contact center operations leveraging AI and automation tools.
Full-Time
Frisco, TX
SAP
Customer Success Partner Expert - SAP BTP
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Perth, Western Australia, Australia
SAP
Customer Success Partner Expert - SAP BTP
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Perth, Western Australia, Australia
Cheil Australia
Digital Strategist
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Sydney Olympic Park, New South Wales, Australia
Cheil Australia
Digital Strategist
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Sydney Olympic Park, New South Wales, Australia
Infosys
Associate Consultant
Hands-on CX role configuring AI tools and driving customer outcomes.
Full-Time
Melbourne, Victoria, Australia
Infosys
Associate Consultant
Hands-on CX role configuring AI tools and driving customer outcomes.
Full-Time
Melbourne, Victoria, Australia
MPB
Customer Experience Advisor
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Brighton, England, UK
MPB
Customer Experience Advisor
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Brighton, England, UK
Iru
Customer Success Manager, Commercial, EMEA
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
London, England, UK
Iru
Customer Success Manager, Commercial, EMEA
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
London, England, UK
Altruistiq
Customer Success Manager (United Kingdom)
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Remote
Altruistiq
Customer Success Manager (United Kingdom)
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Remote
Focus Group
Technical Support Engineer - Cloud & AI Voice Systems
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Groby, England, UK
Focus Group
Technical Support Engineer - Cloud & AI Voice Systems
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Groby, England, UK
Firstsource
Director
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Remote
Firstsource
Director
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Remote
XYZ Reality
Customer Support Specialist
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
London, England, UK
XYZ Reality
Customer Support Specialist
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
London, England, UK
Fello
Solution Expert
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Remote
Fello
Solution Expert
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Remote
SaaS Labs
Head of Product
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Bengaluru, Karnataka, India
SaaS Labs
Head of Product
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Bengaluru, Karnataka, India
Capumen Executive Recruitment
Customer Experience Specialist
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
London Area, United Kingdom
Capumen Executive Recruitment
Customer Experience Specialist
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
London Area, United Kingdom
Olympus Corporation
Global Process Leader (Director) - Customer Care, GBS (Based in Hyderabad)
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Hyderabad, Telangana, India
Olympus Corporation
Global Process Leader (Director) - Customer Care, GBS (Based in Hyderabad)
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Hyderabad, Telangana, India
tem
Customer Experience Operations
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Remote
tem
Customer Experience Operations
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Remote
Microsoft
Cloud Solution Architecture Portuguese Speaking
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Mexico City, Mexico
Microsoft
Cloud Solution Architecture Portuguese Speaking
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Mexico City, Mexico
AI Rudder
Operations Specialist
Runs CX operations using AI and automation to drive efficiency and scale.
Full-Time
Remote
AI Rudder
Operations Specialist
Runs CX operations using AI and automation to drive efficiency and scale.
Full-Time
Remote
AI Rudder
Customer Success Specialist
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Remote
AI Rudder
Customer Success Specialist
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Remote
Accenture
Management Analyst
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Federal Territory of Kuala Lumpur, Malaysia
Accenture
Management Analyst
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Federal Territory of Kuala Lumpur, Malaysia
Dialpad Japan
Customer Success Specialist
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Pasig, National Capital Region, Philippines
Dialpad Japan
Customer Success Specialist
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Pasig, National Capital Region, Philippines
NielsenIQ
Executive, Analytics & Insights
Generates customer insights via AI analytics to inform CX strategy.
Full-Time
Pasig, National Capital Region, Philippines
NielsenIQ
Executive, Analytics & Insights
Generates customer insights via AI analytics to inform CX strategy.
Full-Time
Pasig, National Capital Region, Philippines
Bakuun Holdings
Client Success Manager
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Singapore, Singapore
Bakuun Holdings
Client Success Manager
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Singapore, Singapore
OKX
Senior Manager, Voice of Customer
Captures and analyses voice of customer with AI to surface actionable insights.
Full-Time
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
OKX
Senior Manager, Voice of Customer
Captures and analyses voice of customer with AI to surface actionable insights.
Full-Time
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
CelcomDigi
CX Transformation Specialist (CC, Retail & Digital)
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Petaling Jaya, Selangor, Malaysia
CelcomDigi
CX Transformation Specialist (CC, Retail & Digital)
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Petaling Jaya, Selangor, Malaysia
Dialpad Japan
Forward Deployment Engineer
Build AI and automation tooling for Dialpad Japan's customer experience platform.
Full-Time
Sydney, New South Wales, Australia
Dialpad Japan
Forward Deployment Engineer
Build AI and automation tooling for Dialpad Japan's customer experience platform.
Full-Time
Sydney, New South Wales, Australia
Techtronic Industries Australia & New Zealand
CRM and Loyalty Manager
Drive AI-powered customer experience initiatives at Techtronic Industries Australia & New Zealand.
Full-Time
Melbourne, Victoria, Australia
Techtronic Industries Australia & New Zealand
CRM and Loyalty Manager
Drive AI-powered customer experience initiatives at Techtronic Industries Australia & New Zealand.
Full-Time
Melbourne, Victoria, Australia
Adobe
Manager of AI Engagement Manager, Firefly
Drive AI-powered customer experience initiatives at Adobe.
Full-Time
London, England, UK
Adobe
Manager of AI Engagement Manager, Firefly
Drive AI-powered customer experience initiatives at Adobe.
Full-Time
London, England, UK
Uniphore
Director of Customer Success
Drive customer outcomes and AI-powered adoption programs at Uniphore.
Full-Time
London Area, United Kingdom
Uniphore
Director of Customer Success
Drive customer outcomes and AI-powered adoption programs at Uniphore.
Full-Time
London Area, United Kingdom
Trimble Inc.
SFDC Service Cloud Process Analyst
Analyse customer data and AI performance metrics for Trimble Inc..
Full-Time
Leeds, England, UK
Trimble Inc.
SFDC Service Cloud Process Analyst
Analyse customer data and AI performance metrics for Trimble Inc..
Full-Time
Leeds, England, UK
Avahi
Amazon Connect Engineer
Build AI and automation tooling for Avahi's customer experience platform.
Full-Time
Mexico City, Mexico
Avahi
Amazon Connect Engineer
Build AI and automation tooling for Avahi's customer experience platform.
Full-Time
Mexico City, Mexico
OpenTable
Customer Experience Manager
Drive AI-powered customer experience initiatives at OpenTable.
Full-Time
Mexico City, Mexico
OpenTable
Customer Experience Manager
Drive AI-powered customer experience initiatives at OpenTable.
Full-Time
Mexico City, Mexico
NeuraFlash
Consultant, Conversational Design
Implement and optimise CX/AI platforms for NeuraFlash customers.
Full-Time
Remote
NeuraFlash
Consultant, Conversational Design
Implement and optimise CX/AI platforms for NeuraFlash customers.
Full-Time
Remote
Geotab
Conversational AI Engineer
Build AI and automation tooling for Geotab's customer experience platform.
Full-Time
Oakville, Ontario, Canada
Geotab
Conversational AI Engineer
Build AI and automation tooling for Geotab's customer experience platform.
Full-Time
Oakville, Ontario, Canada
Samsara
Business Operations Manager, Technical Support Ops
Lead and scale support operations at Samsara with AI tools and automation.
Full-Time
Toronto, Ontario, Canada
Samsara
Business Operations Manager, Technical Support Ops
Lead and scale support operations at Samsara with AI tools and automation.
Full-Time
Toronto, Ontario, Canada
AI Rudder
AI Conversational Designer
Drive AI-powered customer experience initiatives at AI Rudder.
Full-Time
Ho Chi Minh City, Vietnam
AI Rudder
AI Conversational Designer
Drive AI-powered customer experience initiatives at AI Rudder.
Full-Time
Ho Chi Minh City, Vietnam
Monee
Chatbot Lead (Monee)
Lead Monee's CX and AI strategy across the customer lifecycle.
Full-Time
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Monee
Chatbot Lead (Monee)
Lead Monee's CX and AI strategy across the customer lifecycle.
Full-Time
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Workwize
Customer Support Automation Project Manager (AI and Chatbot)
Lead and scale support operations at Workwize with AI tools and automation.
Full-Time
Amsterdam, North Holland, Netherlands
Workwize
Customer Support Automation Project Manager (AI and Chatbot)
Lead and scale support operations at Workwize with AI tools and automation.
Full-Time
Amsterdam, North Holland, Netherlands
Air Apps
CRM Specialist
Drive AI-powered customer experience initiatives at Air Apps.
Full-Time
Paris, Île-de-France, France
Air Apps
CRM Specialist
Drive AI-powered customer experience initiatives at Air Apps.
Full-Time
Paris, Île-de-France, France
Personio
(Senior) AI Ops Specialist - Customer Experience
Build and optimise AI-powered support workflows at Personio.
Full-Time
Berlin, Berlin, Germany
Personio
(Senior) AI Ops Specialist - Customer Experience
Build and optimise AI-powered support workflows at Personio.
Full-Time
Berlin, Berlin, Germany
NVIDIA AI
Senior Solutions Architect, Customer Success
Drive customer outcomes and AI-powered adoption programs at NVIDIA AI.
Full-Time
Dubai, Dubai, United Arab Emirates
NVIDIA AI
Senior Solutions Architect, Customer Success
Drive customer outcomes and AI-powered adoption programs at NVIDIA AI.
Full-Time
Dubai, Dubai, United Arab Emirates
Capgemini
FBS Functional Operations Manager
Drive AI-powered customer experience initiatives at Capgemini.
Full-Time
Pune Division, Maharashtra, India
Capgemini
FBS Functional Operations Manager
Drive AI-powered customer experience initiatives at Capgemini.
Full-Time
Pune Division, Maharashtra, India
Capgemini
FBS Customer Experience Product Manager
Own product strategy for AI-driven customer experience features at Capgemini.
Full-Time
Pune Division, Maharashtra, India
Capgemini
FBS Customer Experience Product Manager
Own product strategy for AI-driven customer experience features at Capgemini.
Full-Time
Pune Division, Maharashtra, India
Manulife
Senior AI Developer
Drive AI-powered customer experience initiatives at Manulife.
Full-Time
Singapore, Singapore
Manulife
Senior AI Developer
Drive AI-powered customer experience initiatives at Manulife.
Full-Time
Singapore, Singapore
Bristol Myers Squibb
Vice President, Customer Insights & Engagement Lead
Lead Bristol Myers Squibb's CX and AI strategy across the customer lifecycle.
Full-Time
Princeton, NJ
Bristol Myers Squibb
Vice President, Customer Insights & Engagement Lead
Lead Bristol Myers Squibb's CX and AI strategy across the customer lifecycle.
Full-Time
Princeton, NJ
Betterment
Sr. CX Programs & Automation Manager
Lead and scale support operations at Betterment with AI tools and automation.
Full-Time
New York, NY
Betterment
Sr. CX Programs & Automation Manager
Lead and scale support operations at Betterment with AI tools and automation.
Full-Time
New York, NY
Zoom
Online Lifecycle & CRM Marketing Senior Manager
Run lifecycle marketing automation and CRM campaigns at Zoom.
Full-Time
Remote
Zoom
Online Lifecycle & CRM Marketing Senior Manager
Run lifecycle marketing automation and CRM campaigns at Zoom.
Full-Time
Remote
Alan
Fullstack Software Engineer (x/f/m) - AI for Care
Fullstack Software Engineer (x/f/m) - AI for Care at Alan
Full-Time
Barcelona, Catalonia, Spain
Alan
Fullstack Software Engineer (x/f/m) - AI for Care
Fullstack Software Engineer (x/f/m) - AI for Care at Alan
Full-Time
Barcelona, Catalonia, Spain
Celonis
Principal Consultant - AI Governance
Principal Consultant - AI Governance at Celonis
Full-Time
Madrid, Community of Madrid, Spain
Celonis
Principal Consultant - AI Governance
Principal Consultant - AI Governance at Celonis
Full-Time
Madrid, Community of Madrid, Spain
airtel
DGM Data Analyst
DGM Data Analyst at airtel
Full-Time
Gurugram, Haryana, India
airtel
DGM Data Analyst
DGM Data Analyst at airtel
Full-Time
Gurugram, Haryana, India
AutogenAI
Customer Success Manager
Customer Success Manager at AutogenAI
Full-Time
London, England, UK
AutogenAI
Customer Success Manager
Customer Success Manager at AutogenAI
Full-Time
London, England, UK
American Airlines
Team Lead, Contact Center- Workforce Support
Team Lead, Contact Center- Workforce Support at American Airlines
Full-Time
Fort Worth, TX
American Airlines
Team Lead, Contact Center- Workforce Support
Team Lead, Contact Center- Workforce Support at American Airlines
Full-Time
Fort Worth, TX
Virtusa
Gcp Tech Support Agent
First-line cloud platform support using monitoring dashboards and AI assistants to triage and resolve user issues.
Full-Time
Andhra Pradesh, India
Virtusa
Gcp Tech Support Agent
First-line cloud platform support using monitoring dashboards and AI assistants to triage and resolve user issues.
Full-Time
Andhra Pradesh, India
American Express
Manager-Data Science
Build analytics and AI/GenAI solutions powering customer lifecycle marketing, acquisition, and retention at Amex.
Full-Time
New York, NY
American Express
Manager-Data Science
Build analytics and AI/GenAI solutions powering customer lifecycle marketing, acquisition, and retention at Amex.
Full-Time
New York, NY
Cognizant
Dynamics 365- Solution Architect
Lead Dynamics 365 CRM architecture with Copilot AI, Power Automate, and case management for airline contact center.
Full-Time
Dubai, Dubai, United Arab Emirates
Cognizant
Dynamics 365- Solution Architect
Lead Dynamics 365 CRM architecture with Copilot AI, Power Automate, and case management for airline contact center.
Full-Time
Dubai, Dubai, United Arab Emirates
Aspire Software
AI Automation Engineer
Design, build, and ship AI agents that automate customer service, onboarding, and documentation across portfolio.
Full-Time
Toronto, Ontario, Canada
Aspire Software
AI Automation Engineer
Design, build, and ship AI agents that automate customer service, onboarding, and documentation across portfolio.
Full-Time
Toronto, Ontario, Canada
NVIDIA
Senior Solutions Architect, Customer Success
Advise customers on scalable AI infrastructure, networking, and automation for large-scale NVIDIA deployments.
Full-Time
Dubai, Dubai, United Arab Emirates
NVIDIA
Senior Solutions Architect, Customer Success
Advise customers on scalable AI infrastructure, networking, and automation for large-scale NVIDIA deployments.
Full-Time
Dubai, Dubai, United Arab Emirates
True Corporation
Senior Leader, Customer Experience Training
Lead CX training strategy and AI-driven learning ecosystems to transform call center workforce into AI-ready org.
Full-Time
Bangkok City, Thailand
True Corporation
Senior Leader, Customer Experience Training
Lead CX training strategy and AI-driven learning ecosystems to transform call center workforce into AI-ready org.
Full-Time
Bangkok City, Thailand
SuiteOp
Customer Success Manager (Europe)
Own onboarding for European customers, leveraging AI as force multiplier at modern property operations platform.
Full-Time
Remote
SuiteOp
Customer Success Manager (Europe)
Own onboarding for European customers, leveraging AI as force multiplier at modern property operations platform.
Full-Time
Remote
Jonas Software
Manager, Professional Services
Own customer onboarding and delivery, automate workflows, and apply AI to scale professional services delivery.
Full-Time
Markham, Ontario, Canada
Jonas Software
Manager, Professional Services
Own customer onboarding and delivery, automate workflows, and apply AI to scale professional services delivery.
Full-Time
Markham, Ontario, Canada
Wati
GTM Engineer - Revenue Technology (AI & Automation)
Build GTM systems with AI and no-code automation across marketing, sales, and support for WhatsApp messaging platform.
Full-Time
Remote
Wati
GTM Engineer - Revenue Technology (AI & Automation)
Build GTM systems with AI and no-code automation across marketing, sales, and support for WhatsApp messaging platform.
Full-Time
Remote
AI Rudder
Customer Success Intern
Customer Success Intern at AI Rudder
Full-Time
Remote
AI Rudder
Customer Success Intern
Customer Success Intern at AI Rudder
Full-Time
Remote
Maxis
Customer Experience Virtual Agent and Agent Assist Intern
Customer Experience Virtual Agent and Agent Assist Intern at Maxis
Full-Time
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Maxis
Customer Experience Virtual Agent and Agent Assist Intern
Customer Experience Virtual Agent and Agent Assist Intern at Maxis
Full-Time
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Instructure
Digital Customer Success Specialist
Digital Customer Success Specialist at Instructure
Full-Time
Manila, National Capital Region, Philippines
Instructure
Digital Customer Success Specialist
Digital Customer Success Specialist at Instructure
Full-Time
Manila, National Capital Region, Philippines
Archlet
Procurement Customer Support Manager
Procurement Customer Support Manager at Archlet
Full-Time
Remote
Archlet
Procurement Customer Support Manager
Procurement Customer Support Manager at Archlet
Full-Time
Remote
Archlet
Sourcing Analyst / Customer Support Manager
Sourcing Analyst / Customer Support Manager at Archlet
Full-Time
Remote
Archlet
Sourcing Analyst / Customer Support Manager
Sourcing Analyst / Customer Support Manager at Archlet
Full-Time
Remote
Amazon
Principal, Process Improvement Specialist, Network Flow and Technologies
Principal, Process Improvement Specialist, Network Flow and Technologies at Amazon
Full-Time
Barcelona, Catalonia, Spain
Amazon
Principal, Process Improvement Specialist, Network Flow and Technologies
Principal, Process Improvement Specialist, Network Flow and Technologies at Amazon
Full-Time
Barcelona, Catalonia, Spain
3Commas.io
CRM Manager
CRM Manager at 3Commas.io
Full-Time
Barcelona, Catalonia, Spain
3Commas.io
CRM Manager
CRM Manager at 3Commas.io
Full-Time
Barcelona, Catalonia, Spain
Suitsupply
Product Manager - Customer Operations
Product Manager - Customer Operations at Suitsupply
Full-Time
Amsterdam, North Holland, Netherlands
Suitsupply
Product Manager - Customer Operations
Product Manager - Customer Operations at Suitsupply
Full-Time
Amsterdam, North Holland, Netherlands
Apaleo
Head of Customer Success & Onboarding (f/m/d)
Head of Customer Success & Onboarding (f/m/d) at Apaleo
Full-Time
Munich, Bavaria, Germany
Apaleo
Head of Customer Success & Onboarding (f/m/d)
Head of Customer Success & Onboarding (f/m/d) at Apaleo
Full-Time
Munich, Bavaria, Germany
CompuGroup Medical SE & Co. KGaA
Head of Automation Healthcare Software (f/m/d)
Head of Automation Healthcare Software (f/m/d) at CompuGroup Medical SE & Co. KGaA
Full-Time
Coblenz, Rhineland-Palatinate, Germany
CompuGroup Medical SE & Co. KGaA
Head of Automation Healthcare Software (f/m/d)
Head of Automation Healthcare Software (f/m/d) at CompuGroup Medical SE & Co. KGaA
Full-Time
Coblenz, Rhineland-Palatinate, Germany
Cyara
Sr. AI Product Manager
Sr. AI Product Manager at Cyara
Full-Time
Hyderabad, Telangana, India
Cyara
Sr. AI Product Manager
Sr. AI Product Manager at Cyara
Full-Time
Hyderabad, Telangana, India
Danske Bank
Data Scientist (MLOps) for AI Assist Squad
Data Scientist (MLOps) for AI Assist Squad at Danske Bank
Full-Time
Vilnius, Vilniaus, Lithuania
Danske Bank
Data Scientist (MLOps) for AI Assist Squad
Data Scientist (MLOps) for AI Assist Squad at Danske Bank
Full-Time
Vilnius, Vilniaus, Lithuania
Aspire Software
AI Automation Engineer
AI Automation Engineer at Aspire Software
Full-Time
Remote
Aspire Software
AI Automation Engineer
AI Automation Engineer at Aspire Software
Full-Time
Remote
ALOHAS
Customer Care Operations & AI Lead
Lead customer care operations and AI strategy for fashion brand ALOHAS.
Full-Time
Barcelona, Catalonia, Spain
ALOHAS
Customer Care Operations & AI Lead
Lead customer care operations and AI strategy for fashion brand ALOHAS.
Full-Time
Barcelona, Catalonia, Spain
Workwize
Product Manager (Finance & Support Automation)
Lead support automation and finance product initiatives at global IT logistics platform.
Full-Time
Amsterdam, North Holland, Netherlands
Workwize
Product Manager (Finance & Support Automation)
Lead support automation and finance product initiatives at global IT logistics platform.
Full-Time
Amsterdam, North Holland, Netherlands
Kaluza
Product Manager (CCaaS) - French Speaking
Manage CCaaS product for AI-powered energy customer service platform.
Full-Time
Paris, Île-de-France, France
Kaluza
Product Manager (CCaaS) - French Speaking
Manage CCaaS product for AI-powered energy customer service platform.
Full-Time
Paris, Île-de-France, France
e& UAE
Director/VA, RPA & Platforms
Lead RPA and automation platforms strategy for telecom customer operations.
Full-Time
Ajman, Ajman Emirate, United Arab Emirates
e& UAE
Director/VA, RPA & Platforms
Lead RPA and automation platforms strategy for telecom customer operations.
Full-Time
Ajman, Ajman Emirate, United Arab Emirates
Relevance AI
Director of Technical Support
Direct technical support operations for AI workforce and agents platform.
Full-Time
Sydney, New South Wales, Australia
Relevance AI
Director of Technical Support
Direct technical support operations for AI workforce and agents platform.
Full-Time
Sydney, New South Wales, Australia
TELUS Digital
Zendesk Customer Success Consultant
Consult on Zendesk CX solutions including AI agents and automation workflows.
Full-Time
Toronto, Ontario, Canada
TELUS Digital
Zendesk Customer Success Consultant
Consult on Zendesk CX solutions including AI agents and automation workflows.
Full-Time
Toronto, Ontario, Canada
HealthEquity
Director, AI Enablement
Lead strategic AI enablement across customer experience at HealthEquity.
Full-Time
Remote
HealthEquity
Director, AI Enablement
Lead strategic AI enablement across customer experience at HealthEquity.
Full-Time
Remote
DataAnnotation
Customer Support Specialist
Deliver AI-augmented frontline support for data annotation and AI training platform.
Full-Time
Remote
DataAnnotation
Customer Support Specialist
Deliver AI-augmented frontline support for data annotation and AI training platform.
Full-Time
Remote
ElevenLabs
Customer Success Lead - LATAM
Lead customer success function for AI voice platform across Latin America.
Full-Time
Remote
ElevenLabs
Customer Success Lead - LATAM
Lead customer success function for AI voice platform across Latin America.
Full-Time
Remote
Glean
AI Outcomes Manager, London
Drive AI outcomes and adoption for enterprise customers at Glean's Work AI platform.
Full-Time
London, England, UK
Glean
AI Outcomes Manager, London
Drive AI outcomes and adoption for enterprise customers at Glean's Work AI platform.
Full-Time
London, England, UK
MeetGeek
Customer Success Engineer
Engineer customer success solutions for AI meeting automation and agentic platform.
Full-Time
Bucharest, Romania
MeetGeek
Customer Success Engineer
Engineer customer success solutions for AI meeting automation and agentic platform.
Full-Time
Bucharest, Romania
Uber
Jr Data Analyst - Global Mobility Analytics
Analyze CX support data and build mobility analytics insights for Uber's global operations.
Full-Time
Mexico City, Mexico
Uber
Jr Data Analyst - Global Mobility Analytics
Analyze CX support data and build mobility analytics insights for Uber's global operations.
Full-Time
Mexico City, Mexico
Atomic - Remote Jobs
Customer Support & Operations Lead (AI-First) 🤖⚙️ - LATAM - Remote
Lead AI-first customer support and operations for LATAM outdoor hospitality marketplace.
Full-Time
Mexico City, Mexico
Atomic - Remote Jobs
Customer Support & Operations Lead (AI-First) 🤖⚙️ - LATAM - Remote
Lead AI-first customer support and operations for LATAM outdoor hospitality marketplace.
Full-Time
Mexico City, Mexico
Exemplis LLC
CX AI Analyst
Analyze CX data using AI tools to build the future of customer experience at Exemplis.
Full-Time
Cypress, CA
Exemplis LLC
CX AI Analyst
Analyze CX data using AI tools to build the future of customer experience at Exemplis.
Full-Time
Cypress, CA
ClickUp
Senior Manager, CX Operations
Lead CX operations strategy and drive scalable, AI-powered customer experience at ClickUp.
Full-Time
Remote
ClickUp
Senior Manager, CX Operations
Lead CX operations strategy and drive scalable, AI-powered customer experience at ClickUp.
Full-Time
Remote
Uber
Strategic Programs CX Lead, APAC
Lead CX automation strategy, tackle fraud and operational waste across APAC support.
Full-Time
Sydney, Australia
Uber
Strategic Programs CX Lead, APAC
Lead CX automation strategy, tackle fraud and operational waste across APAC support.
Full-Time
Sydney, Australia
Member Solutions
Head of Customer Experience & Success Management
Lead CX and retention function using AI tooling, HubSpot CRM, and data-driven processes.
Full-Time
Remote (Canada)
Member Solutions
Head of Customer Experience & Success Management
Lead CX and retention function using AI tooling, HubSpot CRM, and data-driven processes.
Full-Time
Remote (Canada)
ExaCare AI
Customer Support Lead
Build and lead customer support function leveraging AI at health tech startup.
Full-Time
Toronto, Ontario, Canada
ExaCare AI
Customer Support Lead
Build and lead customer support function leveraging AI at health tech startup.
Full-Time
Toronto, Ontario, Canada
Spiko
Customer Care & Success Manager
Design AI-powered support workflows and drive customer success at scaling fintech.
Full-Time
Paris, France
Spiko
Customer Care & Success Manager
Design AI-powered support workflows and drive customer success at scaling fintech.
Full-Time
Paris, France
Rogers Communications
Manager, Product Design Self Serve Experience
Lead UX design for self-serve, support, and AI-assisted customer experiences on mobile.
Full-Time
Toronto, Canada
Rogers Communications
Manager, Product Design Self Serve Experience
Lead UX design for self-serve, support, and AI-assisted customer experiences on mobile.
Full-Time
Toronto, Canada
Netflix
Conversational Designer
Design AI virtual agent conversations for Netflix customer service support experiences.
Full-Time
Los Gatos, CA (or Remote US)
Netflix
Conversational Designer
Design AI virtual agent conversations for Netflix customer service support experiences.
Full-Time
Los Gatos, CA (or Remote US)
Journey Beyond
Senior Manager - Continuous Improvement
Deploy and optimize AI agents across 20+ tourism brands to improve deflection and resolution rates
Full-Time
Adelaide, South Australia, Australia
Journey Beyond
Senior Manager - Continuous Improvement
Deploy and optimize AI agents across 20+ tourism brands to improve deflection and resolution rates
Full-Time
Adelaide, South Australia, Australia
DoorDash
Quality & Calibration Analyst (AI Focused)
Lead AI-focused quality calibration across DoorDash customer support teams.
Full-Time
Mexico City, Mexico
DoorDash
Quality & Calibration Analyst (AI Focused)
Lead AI-focused quality calibration across DoorDash customer support teams.
Full-Time
Mexico City, Mexico
DoorDash
Sr Quality Insights Analyst
Drive quality insights across support operations using AI-powered QA analytics.
Full-Time
Mexico City, Mexico
DoorDash
Sr Quality Insights Analyst
Drive quality insights across support operations using AI-powered QA analytics.
Full-Time
Mexico City, Mexico
DoorDash
AI Quality Analyst
Analyze customer support quality using Conversational Intelligence AI tools.
Full-Time
Mexico City, Mexico
DoorDash
AI Quality Analyst
Analyze customer support quality using Conversational Intelligence AI tools.
Full-Time
Mexico City, Mexico
Vanta
Manager, Technical Support
Lead APJ technical support team, scaling support in an AI-powered, human-led model.
Full-Time
Sydney, New South Wales, Australia
Vanta
Manager, Technical Support
Lead APJ technical support team, scaling support in an AI-powered, human-led model.
Full-Time
Sydney, New South Wales, Australia
Superbet
Continuous Improvement/ Automation Specialist
Drive process optimization and automation in customer support operations at a gaming company.
Full-Time
Bucharest, Romania
Superbet
Continuous Improvement/ Automation Specialist
Drive process optimization and automation in customer support operations at a gaming company.
Full-Time
Bucharest, Romania
Clio
Customer Support Specialist
Deliver customer support for Clio's legal AI platform, educating users on AI features.
Full-Time
Sydney, New South Wales, Australia
Clio
Customer Support Specialist
Deliver customer support for Clio's legal AI platform, educating users on AI features.
Full-Time
Sydney, New South Wales, Australia
Style Arcade
Customer Support Manager
Lead customer support for AI-powered fashion analytics platform, driving automation.
Full-Time
Sydney, New South Wales, Australia
Style Arcade
Customer Support Manager
Lead customer support for AI-powered fashion analytics platform, driving automation.
Full-Time
Sydney, New South Wales, Australia
LILT AI
Customer Service & Support AI Rater & Evaluator
Evaluate AI model outputs for customer service quality as a domain expert.
Full-Time
Khmelevoye, Lviv, Ukraine
LILT AI
Customer Service & Support AI Rater & Evaluator
Evaluate AI model outputs for customer service quality as a domain expert.
Full-Time
Khmelevoye, Lviv, Ukraine
Bumble Inc.
Operations Specialist, AI Enablement
Enable AI operations within Bumble's CX & Trust team to improve support quality.
Full-Time
London, England, UK
Bumble Inc.
Operations Specialist, AI Enablement
Enable AI operations within Bumble's CX & Trust team to improve support quality.
Full-Time
London, England, UK
Dashlane
Customer Support Agent (Lisbon - Portugal)
Provide customer support using AI tools to drive efficiency for credential security platform.
Full-Time
Lisbon, Portugal
Dashlane
Customer Support Agent (Lisbon - Portugal)
Provide customer support using AI tools to drive efficiency for credential security platform.
Full-Time
Lisbon, Portugal
Ncontracts
AI Operations Manager
Drive AI-powered customer support strategy, conversation design, and knowledge management.
Full-Time
Remote (US)
Ncontracts
AI Operations Manager
Drive AI-powered customer support strategy, conversation design, and knowledge management.
Full-Time
Remote (US)
AppFolio
CX Specialist
Own Intercom platform admin, AI chatbot optimization, and day-to-day CX operations.
Full-Time
California, United States
AppFolio
CX Specialist
Own Intercom platform admin, AI chatbot optimization, and day-to-day CX operations.
Full-Time
California, United States
Generali Global Assistance
VP, Enterprise AI & Automation
Lead enterprise AI and automation strategy for customer claims and service delivery.
Full-Time
San Diego, CA
Generali Global Assistance
VP, Enterprise AI & Automation
Lead enterprise AI and automation strategy for customer claims and service delivery.
Full-Time
San Diego, CA
Apollo Solutions
Program Manager – Customer Service Transformation
Lead CX transformation programme shifting phone support to AI chatbots and digital channels.
Full-Time
Brussels, Belgium
Apollo Solutions
Program Manager – Customer Service Transformation
Lead CX transformation programme shifting phone support to AI chatbots and digital channels.
Full-Time
Brussels, Belgium
PA Consulting
Customer Contact Transformation Lead
Lead AI and CCaaS transformation for contact centres across financial services and public sector.
Full-Time
London, UK
PA Consulting
Customer Contact Transformation Lead
Lead AI and CCaaS transformation for contact centres across financial services and public sector.
Full-Time
London, UK
Ideogram
Customer Support Specialist
Deliver customer support and build AI/automation workflows to scale CX operations at AI startup.
Full-Time
Toronto, Canada
Ideogram
Customer Support Specialist
Deliver customer support and build AI/automation workflows to scale CX operations at AI startup.
Full-Time
Toronto, Canada
Raisin
(Senior) Customer Success - Tooling & Agent Experience Manager (m/f/d)
Own CS tooling, automation layer, and agent experience systems to scale support operations.
Full-Time
Berlin, Germany
Raisin
(Senior) Customer Success - Tooling & Agent Experience Manager (m/f/d)
Own CS tooling, automation layer, and agent experience systems to scale support operations.
Full-Time
Berlin, Germany
Age of Learning
Senior Manager, Support Operations
Lead support operations, automation initiatives, chatbot development, and AI tool strategy.
Full-Time
Remote
Age of Learning
Senior Manager, Support Operations
Lead support operations, automation initiatives, chatbot development, and AI tool strategy.
Full-Time
Remote
Amazon
Quality Insights Manager, Ring Blink Customer Support Quality Assurance (CSQA) team
Build AI-driven quality analytics and measurement systems for Ring/Blink customer support.
Full-Time
Hawthorne, CA
Amazon
Quality Insights Manager, Ring Blink Customer Support Quality Assurance (CSQA) team
Build AI-driven quality analytics and measurement systems for Ring/Blink customer support.
Full-Time
Hawthorne, CA
Onbe
Senior Director, Contact Center
Drive contact center transformation using AI and automation to enhance CX and optimize operations.
Full-Time
Plano, TX
Onbe
Senior Director, Contact Center
Drive contact center transformation using AI and automation to enhance CX and optimize operations.
Full-Time
Plano, TX
Hopper
Senior Software Engineer - Customer Experience Platform
Build CX platform systems powering AI-driven self-serve support at scale for a travel company.
Full-Time
Remote
Hopper
Senior Software Engineer - Customer Experience Platform
Build CX platform systems powering AI-driven self-serve support at scale for a travel company.
Full-Time
Remote
CloudTalk
Onboarding Consultant - AI Suite
Onboard enterprise customers onto AI-powered communication platform, driving adoption and success.
Full-Time
Barcelona, Catalonia, Spain
CloudTalk
Onboarding Consultant - AI Suite
Onboard enterprise customers onto AI-powered communication platform, driving adoption and success.
Full-Time
Barcelona, Catalonia, Spain
Giga
Product Manager
Shape real-time AI agents for enterprise CX, building next-gen customer experience products.
Full-Time
San Francisco, CA
Giga
Product Manager
Shape real-time AI agents for enterprise CX, building next-gen customer experience products.
Full-Time
San Francisco, CA
Roblox
Knowledge Manager
Transform policy into AI-readable moderation guidelines using prompt engineering and LLMs for Trust & Safety.
Full-Time
San Mateo, CA
Roblox
Knowledge Manager
Transform policy into AI-readable moderation guidelines using prompt engineering and LLMs for Trust & Safety.
Full-Time
San Mateo, CA
Netflix
Software Engineer - Customer Service Platform
Build and deploy GenAI-powered customer service platform across Streaming, Games, and Netflix House.
Full-Time
Remote
Netflix
Software Engineer - Customer Service Platform
Build and deploy GenAI-powered customer service platform across Streaming, Games, and Netflix House.
Full-Time
Remote
Fora Travel
Conversational AI Operations Specialist
Maintain and optimize AI support chatbot through QA, testing infrastructure, and content operations.
Full-Time
New York, NY
Fora Travel
Conversational AI Operations Specialist
Maintain and optimize AI support chatbot through QA, testing infrastructure, and content operations.
Full-Time
New York, NY
Flex
Manager, CS AI Content
Build AI-native support content, design conversational AI flows, and optimize AI-driven CX systems
Full-Time
New York, NY
Flex
Manager, CS AI Content
Build AI-native support content, design conversational AI flows, and optimize AI-driven CX systems
Full-Time
New York, NY
Accenture UK & Ireland
B2B Customer Service Practitioner, Song Service
Consult on B2B customer service transformation using AI, digital engagement, and CX strategy.
Full-Time
London / Manchester / Edinburgh
Accenture UK & Ireland
B2B Customer Service Practitioner, Song Service
Consult on B2B customer service transformation using AI, digital engagement, and CX strategy.
Full-Time
London / Manchester / Edinburgh
Clio
Intermediate Customer Support Specialist
Provide technical support for AI-powered legal platform, troubleshoot AI features, and guide customers.
Full-Time
Calgary, Canada
Clio
Intermediate Customer Support Specialist
Provide technical support for AI-powered legal platform, troubleshoot AI features, and guide customers.
Full-Time
Calgary, Canada
Granola
Customer Experience Engineer
Own technical escalations, ship code fixes, and build internal tooling at Granola — the AI notepad for meetings.
Full-Time
London, UK
Granola
Customer Experience Engineer
Own technical escalations, ship code fixes, and build internal tooling at Granola — the AI notepad for meetings.
Full-Time
London, UK
Santander Digital Services
AI Voicebot Adoption Expert
Lead global deployment of AI voicebots across Santander's contact centers, driving adoption and measuring ROI.
Full-Time
Madrid, Spain
Santander Digital Services
AI Voicebot Adoption Expert
Lead global deployment of AI voicebots across Santander's contact centers, driving adoption and measuring ROI.
Full-Time
Madrid, Spain
TELUS Digital
CX Strategy & AI Consultant
Shape AI strategy for contact centre clients, define tech/AI roadmaps & drive CX transformation
Full-Time
Vancouver, British Columbia, Canada
TELUS Digital
CX Strategy & AI Consultant
Shape AI strategy for contact centre clients, define tech/AI roadmaps & drive CX transformation
Full-Time
Vancouver, British Columbia, Canada
Avtex Solutions (TTEC Digital)
Conversational AI Bot Architect
Lead Google CCAI architecture for enterprise contact centre AI self-service solutions
Full-Time
Austin, TX
Avtex Solutions (TTEC Digital)
Conversational AI Bot Architect
Lead Google CCAI architecture for enterprise contact centre AI self-service solutions
Full-Time
Austin, TX
Tripadvisor
Director, Service Excellence
Own AI-tooling strategy and service excellence for Tripadvisor's global customer operations.
Full-Time
London, England, UK
Tripadvisor
Director, Service Excellence
Own AI-tooling strategy and service excellence for Tripadvisor's global customer operations.
Full-Time
London, England, UK
Ashley Furniture Industries
Director Customer Service AI Product
Lead AI-powered CX product strategy for virtual assistants, agent-assist, and intelligent routing.
Full-Time
Tampa, FL
Ashley Furniture Industries
Director Customer Service AI Product
Lead AI-powered CX product strategy for virtual assistants, agent-assist, and intelligent routing.
Full-Time
Tampa, FL
Notion
Head of Support, AMER
Senior support leader designing strategy, scaling teams, and driving support excellence in the Americas.
Full-Time
San Francisco, California
Notion
Head of Support, AMER
Senior support leader designing strategy, scaling teams, and driving support excellence in the Americas.
Full-Time
San Francisco, California
Need inspiration for your JD?
At Lorikeet, we work closely with customers to shape the requirements for CX AI Automation specialist roles that drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.
© 2026 Lorikeet. All rights reserved.
ABN: 53 669 390 149
Need inspiration for your JD?
At Lorikeet, we work closely with customers to shape the requirements for CX AI Automation specialist roles that drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.
© 2026 Lorikeet. All rights reserved.
ABN: 53 669 390 149
Need inspiration for your JD?
At Lorikeet, we work closely with customers to shape the requirements for CX AI Automation specialist roles that drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.
© 2026 Lorikeet. All rights reserved.
ABN: 53 669 390 149