Case studies

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How Amber uses Lorikeet to get the right tickets to the right agents (including their AI agent)

Complex Queries
Efficiency
CSAT
Customizable
Triaging
Amber

How Breeze used Lorikeet to build for support scale from the start

Complex Queries
Efficiency
General
Scalable
Breeze

How Eucalyptus boosted their CSAT by 10ppts using Lorikeet triage

Triaging
Efficiency
CSAT
Eucalyptus

How Eucalyptus uses Lorikeet to turn chaos into calm during their biggest moments

Volume Spikes
Response Times
CSAT
Triaging
Eucalyptus

How Eucalyptus use Lorikeet to deliver healthcare support that puts patients first

General
Customizable
Eucalyptus

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