The future of customer experience is concierge
The future of CX needs humans more than ever
The future of customer experience is concierge. These are the roles building it, from support and retention to growth, trust and safety, and insights.
Open Positions
AI-powered roles across the full customer lifecycle. Updated weekly.
Are you an employer and looking to advertise your role here? Get in touch: cxroles@lorikeetcx.ai.
Interested in positions at Lorikeet? Check out our careers page!
CNTXT AI
Product Manager
Own the end-to-end customer journey for an Arabic Voice AI platform, running VoC and CX programs across the lifecycle.
Full-Time
Abu Dhabi Emirate, United Arab Emirates
CNTXT AI
Product Manager
Own the end-to-end customer journey for an Arabic Voice AI platform, running VoC and CX programs across the lifecycle.
Full-Time
Abu Dhabi Emirate, United Arab Emirates
Monex Europe
Customer Success Specialist
Own client onboarding and engagement at an FX firm, supporting CRM-driven and automated client engagement workflows.
Full-Time
Madrid, Community of Madrid, Spain
Monex Europe
Customer Success Specialist
Own client onboarding and engagement at an FX firm, supporting CRM-driven and automated client engagement workflows.
Full-Time
Madrid, Community of Madrid, Spain
Top of Minds
Customer Service Representative
Lead Oslo Skin Lab's Spanish customer care team, driving retention and identifying ways to implement AI tools.
Full-Time
Madrid, Community of Madrid, Spain
Top of Minds
Customer Service Representative
Lead Oslo Skin Lab's Spanish customer care team, driving retention and identifying ways to implement AI tools.
Full-Time
Madrid, Community of Madrid, Spain
Toast
Internal Enablement Senior Trainer
Train CS and support agents using AI voice role-play, LLM content tools, and AI-driven performance analytics.
Full-Time
Remote
Toast
Internal Enablement Senior Trainer
Train CS and support agents using AI voice role-play, LLM content tools, and AI-driven performance analytics.
Full-Time
Remote
MapHabit
Customer Support Engineer - HubSpot Service Hub
Own technical support and HubSpot Service Hub automation, building ticket routing and workflow automation.
Full-Time
Georgia, United States
MapHabit
Customer Support Engineer - HubSpot Service Hub
Own technical support and HubSpot Service Hub automation, building ticket routing and workflow automation.
Full-Time
Georgia, United States
Trunk Tools
CX Support
Tier 1 product support at a construction AI company, troubleshooting AI-driven workflows across chat, email, and video.
Full-Time
New York, NY
Trunk Tools
CX Support
Tier 1 product support at a construction AI company, troubleshooting AI-driven workflows across chat, email, and video.
Full-Time
New York, NY
Cotality
VP, Head of Contact Center Excellence
Architect the end-to-end customer journey, leading GenAI, ML, and automation across the contact center.
Full-Time
Dallas, TX
Cotality
VP, Head of Contact Center Excellence
Architect the end-to-end customer journey, leading GenAI, ML, and automation across the contact center.
Full-Time
Dallas, TX
SimpliSafe
Sr. Director, CX Automation & AI
Build the AI and automation engine for a CCaaS-powered customer experience center, owning conversational AI strategy.
Full-Time
Boston, MA
SimpliSafe
Sr. Director, CX Automation & AI
Build the AI and automation engine for a CCaaS-powered customer experience center, owning conversational AI strategy.
Full-Time
Boston, MA
Apollo.io
Support Operations Manager
Own AI and automation in the support platform, configuring Intercom Fin AI agents and driving deflection.
Full-Time
Remote
Apollo.io
Support Operations Manager
Own AI and automation in the support platform, configuring Intercom Fin AI agents and driving deflection.
Full-Time
Remote
Kikoff
CX Strategy Manager
Own how CX scales across chatbot/AI automation, tooling, and measurement at a consumer fintech.
Full-Time
San Francisco, CA
Kikoff
CX Strategy Manager
Own how CX scales across chatbot/AI automation, tooling, and measurement at a consumer fintech.
Full-Time
San Francisco, CA
Rauda AI
Customer Support Team Lead
Lead and scale a customer support team at an AI-powered customer operations company, applying AI tools to daily ops.
Full-Time
Madrid, Community of Madrid, Spain
Rauda AI
Customer Support Team Lead
Lead and scale a customer support team at an AI-powered customer operations company, applying AI tools to daily ops.
Full-Time
Madrid, Community of Madrid, Spain
Brady Corporation
Automation Solutions Manager
Design and deploy conversational AI, GenAI, and automation to elevate the customer journey and reduce friction.
Full-Time
Salt Lake City, UT
Brady Corporation
Automation Solutions Manager
Design and deploy conversational AI, GenAI, and automation to elevate the customer journey and reduce friction.
Full-Time
Salt Lake City, UT
OpenRouter
Scaled Customer Success Manager, Startups
Build the scaled customer success engine for OpenRouter's startup ecosystem using AI-native tools and automation.
Full-Time
Remote
OpenRouter
Scaled Customer Success Manager, Startups
Build the scaled customer success engine for OpenRouter's startup ecosystem using AI-native tools and automation.
Full-Time
Remote
FNBO
Marketing Automation Strategy Manager
Advance an enterprise marketing automation platform, driving AI-driven personalization and lifecycle engagement.
Full-Time
Remote (US)
FNBO
Marketing Automation Strategy Manager
Advance an enterprise marketing automation platform, driving AI-driven personalization and lifecycle engagement.
Full-Time
Remote (US)
Airbnb
Manager Business Process Improvement
Lead a Community Support process-improvement team, engineering CX workflows for AI-readiness and automation by default.
Full-Time
Remote (US)
Airbnb
Manager Business Process Improvement
Lead a Community Support process-improvement team, engineering CX workflows for AI-readiness and automation by default.
Full-Time
Remote (US)
Findigs, Inc.
Customer Success Associate
Front-line customer success for a proptech SaaS, resolving issues across Zendesk, Intercom, and CRM tools.
Full-Time
New York, NY
Findigs, Inc.
Customer Success Associate
Front-line customer success for a proptech SaaS, resolving issues across Zendesk, Intercom, and CRM tools.
Full-Time
New York, NY
BABYBOO Fashion
Global Customer Experience Manager - Remote
Lead global CX strategy for a fashion eCommerce brand, owning the CX tech and automation roadmap incl. Gorgias and AI.
Full-Time
Manchester, England, UK
BABYBOO Fashion
Global Customer Experience Manager - Remote
Lead global CX strategy for a fashion eCommerce brand, owning the CX tech and automation roadmap incl. Gorgias and AI.
Full-Time
Manchester, England, UK
Quail Digital
Customer Service Manager
Lead a B2B service desk and own the AI roadmap, deploying Claude AI workflows for triage and faster resolution.
Full-Time
Greater London, England, UK
Quail Digital
Customer Service Manager
Lead a B2B service desk and own the AI roadmap, deploying Claude AI workflows for triage and faster resolution.
Full-Time
Greater London, England, UK
Landmark Group
Martech Lead
Define the Martech, customer intelligence, and engagement vision, driving AI-enabled personalization and automation.
Full-Time
Dubai, United Arab Emirates
Landmark Group
Martech Lead
Define the Martech, customer intelligence, and engagement vision, driving AI-enabled personalization and automation.
Full-Time
Dubai, United Arab Emirates
Globe Telecom
Digital Growth Expert
Drive digital acquisition and retention using AI-driven personalization, chatbots, and automated engagement workflows.
Full-Time
Taguig, National Capital Region, Philippines
Globe Telecom
Digital Growth Expert
Drive digital acquisition and retention using AI-driven personalization, chatbots, and automated engagement workflows.
Full-Time
Taguig, National Capital Region, Philippines
Insense
Customer Support Analyst
Support creators, resolve tickets, and automate support comms using Intercom and AI tools.
Full-Time
Querรฉtaro, Querรฉtaro, Mexico (Remote)
Insense
Customer Support Analyst
Support creators, resolve tickets, and automate support comms using Intercom and AI tools.
Full-Time
Querรฉtaro, Querรฉtaro, Mexico (Remote)
Honeywell Aerospace Technologies
Data Scientist II - Customer Experience
Apply statistical analysis, machine learning, and NLP to uncover drivers of customer experience and support performance.
Full-Time
Aguadilla, Puerto Rico
Honeywell Aerospace Technologies
Data Scientist II - Customer Experience
Apply statistical analysis, machine learning, and NLP to uncover drivers of customer experience and support performance.
Full-Time
Aguadilla, Puerto Rico
Thomson Reuters
Marketing Operations Agent, Eloqua
Design and optimize marketing automation workflows in Oracle Eloqua to enhance CX, engagement, and lead generation.
Full-Time
Mexico City, Mexico
Thomson Reuters
Marketing Operations Agent, Eloqua
Design and optimize marketing automation workflows in Oracle Eloqua to enhance CX, engagement, and lead generation.
Full-Time
Mexico City, Mexico
Salmon Group Ltd
AI Engineer
Build AI agents and LLM-powered systems for support chatbots, voice assistants, and call analysis.
Full-Time
Makati, National Capital Region, Philippines
Salmon Group Ltd
AI Engineer
Build AI agents and LLM-powered systems for support chatbots, voice assistants, and call analysis.
Full-Time
Makati, National Capital Region, Philippines
Maya
Product Analyst (Customer Care Insights)
Analyze product, chatbot, and support data to drive prioritization of AI automation and self-service for Customer Care.
Full-Time
Mandaluyong, National Capital Region, Philippines
Maya
Product Analyst (Customer Care Insights)
Analyze product, chatbot, and support data to drive prioritization of AI automation and self-service for Customer Care.
Full-Time
Mandaluyong, National Capital Region, Philippines
Toku
Applied AI Engineer - LLM & NLP
Build, fine-tune, and deploy LLM, NLP, and speech-to-text models powering CX chatbots and engagement features.
Full-Time
Singapore (Remote / Hybrid)
Toku
Applied AI Engineer - LLM & NLP
Build, fine-tune, and deploy LLM, NLP, and speech-to-text models powering CX chatbots and engagement features.
Full-Time
Singapore (Remote / Hybrid)
Shopee
Senior AI Automation & Chatbot Operations, ShopeeFood
Drive AI automation across Customer Service workflows and own chatbot performance, optimization, and training.
Full-Time
Ho Chi Minh City, Vietnam
Shopee
Senior AI Automation & Chatbot Operations, ShopeeFood
Drive AI automation across Customer Service workflows and own chatbot performance, optimization, and training.
Full-Time
Ho Chi Minh City, Vietnam
AIA Indonesia
MarTech Specialist
Manage AIA's MarTech stack and build automated campaigns for retention, repurchase, and win-back.
Full-Time
Jakarta, Indonesia
AIA Indonesia
MarTech Specialist
Manage AIA's MarTech stack and build automated campaigns for retention, repurchase, and win-back.
Full-Time
Jakarta, Indonesia
PT. Indosat Tbk
Sr Officer-B2B & HBB Analytic & Insight
Build AI/ML predictive models on customer data to improve CX, reduce churn, and detect service degradation.
Full-Time
Jakarta, Indonesia
PT. Indosat Tbk
Sr Officer-B2B & HBB Analytic & Insight
Build AI/ML predictive models on customer data to improve CX, reduce churn, and detect service degradation.
Full-Time
Jakarta, Indonesia
Apollo.io
Customer Support (Product Advocate)
Troubleshoot and resolve customer issues across digital and voice channels at an AI-native SaaS company.
Full-Time
Metro Manila, Philippines (Remote)
Apollo.io
Customer Support (Product Advocate)
Troubleshoot and resolve customer issues across digital and voice channels at an AI-native SaaS company.
Full-Time
Metro Manila, Philippines (Remote)
Maya
Product Analyst (Customer Care)
Use data across product, chatbot, and support channels to drive prioritization of AI automation and self-service.
Full-Time
Mandaluyong, National Capital Region, Philippines
Maya
Product Analyst (Customer Care)
Use data across product, chatbot, and support channels to drive prioritization of AI automation and self-service.
Full-Time
Mandaluyong, National Capital Region, Philippines
Paxos
Technical Support Engineer
Resolve technical issues for enterprise fintech clients while building support automations and scalable processes.
Full-Time
Singapore
Paxos
Technical Support Engineer
Resolve technical issues for enterprise fintech clients while building support automations and scalable processes.
Full-Time
Singapore
Dyson
Lead Product Owner - AI & Automation
Champion Dyson's AI and automation roadmap to digitise customer journeys and unlock self-service in Customer Service.
Full-Time
Singapore
Dyson
Lead Product Owner - AI & Automation
Champion Dyson's AI and automation roadmap to digitise customer journeys and unlock self-service in Customer Service.
Full-Time
Singapore
One New Zealand
Head of Sales & Service Experience
Lead design of end-to-end sales and service journeys across digital, assisted, and AI-enabled channels.
Full-Time
Auckland, Auckland, New Zealand
One New Zealand
Head of Sales & Service Experience
Lead design of end-to-end sales and service journeys across digital, assisted, and AI-enabled channels.
Full-Time
Auckland, Auckland, New Zealand
First Table
Customer Marketing Specialist: Activation and Retention
Build and optimise lifecycle marketing journeys across onboarding, retention, and winback using automation and AI.
Full-Time
Auckland, Auckland, New Zealand
First Table
Customer Marketing Specialist: Activation and Retention
Build and optimise lifecycle marketing journeys across onboarding, retention, and winback using automation and AI.
Full-Time
Auckland, Auckland, New Zealand
OneTrust
Senior Manager, Customer Success
Lead a Customer Success team across North EMEA, owning retention and growth while driving AI-enabled ways of working.
Full-Time
Amsterdam, North Holland, Netherlands
OneTrust
Senior Manager, Customer Success
Lead a Customer Success team across North EMEA, owning retention and growth while driving AI-enabled ways of working.
Full-Time
Amsterdam, North Holland, Netherlands
Neko Health
Customer Care System Lead US
Own the support tech stack and embed AI, RAG bots, and agentic automation across the support lifecycle.
Full-Time
London, England, UK
Neko Health
Customer Care System Lead US
Own the support tech stack and embed AI, RAG bots, and agentic automation across the support lifecycle.
Full-Time
London, England, UK
Rauda AI
Junior Customer Service Agent (Remote)
Be the first point of contact for customers and learn how AI-powered support operations work in practice.
Full-Time
Madrid, Community of Madrid, Spain
Rauda AI
Junior Customer Service Agent (Remote)
Be the first point of contact for customers and learn how AI-powered support operations work in practice.
Full-Time
Madrid, Community of Madrid, Spain
Zenchef
AI & Automation Process Specialist
Own the AI and automation roadmap for the Hospitality Enablement team using n8n, Make, and Zendesk.
Full-Time
Amsterdam, North Holland, Netherlands
Zenchef
AI & Automation Process Specialist
Own the AI and automation roadmap for the Hospitality Enablement team using n8n, Make, and Zendesk.
Full-Time
Amsterdam, North Holland, Netherlands
Rank Interactive
AI & Automation Analyst
Scope, configure, and monitor AI and GenAI automations across customer support and digital operations.
Full-Time
Sheffield, England, UK
Rank Interactive
AI & Automation Analyst
Scope, configure, and monitor AI and GenAI automations across customer support and digital operations.
Full-Time
Sheffield, England, UK
AXA Partners
System Automation and AI Expert
Build and optimize AI, chatbot, and voicebot solutions that improve operations and customer experience.
Full-Time
Ostrava, Moravia-Silesia, Czech Republic
AXA Partners
System Automation and AI Expert
Build and optimize AI, chatbot, and voicebot solutions that improve operations and customer experience.
Full-Time
Ostrava, Moravia-Silesia, Czech Republic
Fullscript
Senior Customer Insights Analyst
Turn support, product, and VoC data into CX strategy using AI-assisted analysis and SQL.
Full-Time
Toronto, Ontario, Canada
Fullscript
Senior Customer Insights Analyst
Turn support, product, and VoC data into CX strategy using AI-assisted analysis and SQL.
Full-Time
Toronto, Ontario, Canada
PepsiCo
Architect-Agentic AI
Design and deploy voicebot and contact center automation solutions integrated with 3CLogic and ServiceNow.
Full-Time
Hyderabad, Telangana, India
PepsiCo
Architect-Agentic AI
Design and deploy voicebot and contact center automation solutions integrated with 3CLogic and ServiceNow.
Full-Time
Hyderabad, Telangana, India
Concentrix
Consultant, Global Analytics
Build and deploy AI agents across CX and contact center teams to eliminate manual effort through tooling.
Full-Time
Bengaluru, Karnataka, India
Concentrix
Consultant, Global Analytics
Build and deploy AI agents across CX and contact center teams to eliminate manual effort through tooling.
Full-Time
Bengaluru, Karnataka, India
Hewlett Packard Enterprise
Senior Manager โ Digital Platform Automation
Lead delivery of automation platforms, bots, and RPA that enhance customer support and digital journeys.
Full-Time
Bengaluru, Karnataka, India
Hewlett Packard Enterprise
Senior Manager โ Digital Platform Automation
Lead delivery of automation platforms, bots, and RPA that enhance customer support and digital journeys.
Full-Time
Bengaluru, Karnataka, India
Trinka.ai
Customer Success Manager
Drive adoption and support for Trinka's AI writing platform across individual, B2B, and institutional users.
Full-Time
Goregaon, Maharashtra, India
Trinka.ai
Customer Success Manager
Drive adoption and support for Trinka's AI writing platform across individual, B2B, and institutional users.
Full-Time
Goregaon, Maharashtra, India
Microsoft
Technical Support Engineering
Lead a support engineering team in an AI-powered CSS org, driving automation and product improvement.
Full-Time
Pune Division, Maharashtra, India
Microsoft
Technical Support Engineering
Lead a support engineering team in an AI-powered CSS org, driving automation and product improvement.
Full-Time
Pune Division, Maharashtra, India
Grexa AI
Client Support Associate
Be the first point of contact helping clients use the Grexa AI marketing platform and resolve issues.
Full-Time
Navi Mumbai, Maharashtra, India
Grexa AI
Client Support Associate
Be the first point of contact helping clients use the Grexa AI marketing platform and resolve issues.
Full-Time
Navi Mumbai, Maharashtra, India
Mastercard
Manager โ Support Operations & Process Improvements
Manage customer support operations and drive automation initiatives using Alteryx and AI capabilities.
Full-Time
Gurugram, Haryana, India
Mastercard
Manager โ Support Operations & Process Improvements
Manage customer support operations and drive automation initiatives using Alteryx and AI capabilities.
Full-Time
Gurugram, Haryana, India
qiibee
Customer Success & Partner Onboarding Manager - Loyalty and Partner Platforms (B2B)
Own B2B onboarding and lifecycle management, using AI-powered workflows and HubSpot to scale CX.
Full-Time
Remote
qiibee
Customer Success & Partner Onboarding Manager - Loyalty and Partner Platforms (B2B)
Own B2B onboarding and lifecycle management, using AI-powered workflows and HubSpot to scale CX.
Full-Time
Remote
Diabolocom
AI Product Owner
Own the AI product backlog and roadmap for a cloud contact center solution with proprietary AI.
Full-Time
Paris, รle-de-France, France
Diabolocom
AI Product Owner
Own the AI product backlog and roadmap for a cloud contact center solution with proprietary AI.
Full-Time
Paris, รle-de-France, France
Ipsen
Global Customer Experience Data & Automation Lead
Own the CX data standards, KPI frameworks, and automation foundations that enable scalable experiences.
Full-Time
Paris, รle-de-France, France
Ipsen
Global Customer Experience Data & Automation Lead
Own the CX data standards, KPI frameworks, and automation foundations that enable scalable experiences.
Full-Time
Paris, รle-de-France, France
Dust
AI Support Engineer
Build AI agents and automation workflows that eliminate categories of support tickets, then run support.
Full-Time
Paris, รle-de-France, France
Dust
AI Support Engineer
Build AI agents and automation workflows that eliminate categories of support tickets, then run support.
Full-Time
Paris, รle-de-France, France
Magellan Consulting
Manager CX & AI (M/F)
Lead AI-driven CX transformation: conversational agents, sentiment analysis, CRM, and VoC programs.
Full-Time
Paris, รle-de-France, France
Magellan Consulting
Manager CX & AI (M/F)
Lead AI-driven CX transformation: conversational agents, sentiment analysis, CRM, and VoC programs.
Full-Time
Paris, รle-de-France, France
Redcare Pharmacy
Product Director โ Conversational AI CS & Pharma Advisory (m/f/d)
Own the conversational AI product strategy across chat, voice, and self-service for customer service.
Full-Time
Cologne, North Rhine-Westphalia, Germany
Redcare Pharmacy
Product Director โ Conversational AI CS & Pharma Advisory (m/f/d)
Own the conversational AI product strategy across chat, voice, and self-service for customer service.
Full-Time
Cologne, North Rhine-Westphalia, Germany
AIApply
CRM & Lifecycle Manager
Own the customer lifecycle using CRM and marketing automation to drive activation, retention, and growth.
Full-Time
Remote
AIApply
CRM & Lifecycle Manager
Own the customer lifecycle using CRM and marketing automation to drive activation, retention, and growth.
Full-Time
Remote
Personio
Business Automation Manager (d/f/m)
Design and build AI agents and automations across Support, Services, and Payroll to reduce customer effort.
Full-Time
Munich, Bavaria, Germany
Personio
Business Automation Manager (d/f/m)
Design and build AI agents and automations across Support, Services, and Payroll to reduce customer effort.
Full-Time
Munich, Bavaria, Germany
Smart Pension
Senior Business Analyst - Ops Transformation
Lead the implementation of automation and AI tooling to optimize the customer services operating model.
Full-Time
London Area, United Kingdom
Smart Pension
Senior Business Analyst - Ops Transformation
Lead the implementation of automation and AI tooling to optimize the customer services operating model.
Full-Time
London Area, United Kingdom
Healthtech 1
Customer Success Associate
Own onboarding and adoption for NHS customers, using AI tools to automate and scale support workflows.
Full-Time
London, England, UK
Healthtech 1
Customer Success Associate
Own onboarding and adoption for NHS customers, using AI tools to automate and scale support workflows.
Full-Time
London, England, UK
Infosys
Genesys Lead Consultant
Provide L3 support and build Genesys Cloud CX AI solutions, including Agent Copilot, across voice and digital.
Full-Time
Melbourne, Victoria, Australia
Infosys
Genesys Lead Consultant
Provide L3 support and build Genesys Cloud CX AI solutions, including Agent Copilot, across voice and digital.
Full-Time
Melbourne, Victoria, Australia
Matific
AI Operations Specialist
Ship AI and automation fixes across teams including customer support, using Zapier, Make, n8n and AI layers.
Full-Time
Sydney, New South Wales, Australia
Matific
AI Operations Specialist
Ship AI and automation fixes across teams including customer support, using Zapier, Make, n8n and AI layers.
Full-Time
Sydney, New South Wales, Australia
Melbourne Racing Club
CRM Specialist
Deliver targeted CRM campaigns and automated journeys using segmentation and marketing automation.
Full-Time
Caulfield, Victoria, Australia
Melbourne Racing Club
CRM Specialist
Deliver targeted CRM campaigns and automated journeys using segmentation and marketing automation.
Full-Time
Caulfield, Victoria, Australia
Wealthsimple
Senior Manager, Client Experience Operations - Promotions & Rewards
Lead high-volume CX ops for Promotions & Rewards and champion AI and automation to reduce tickets.
Full-Time
Remote
Wealthsimple
Senior Manager, Client Experience Operations - Promotions & Rewards
Lead high-volume CX ops for Promotions & Rewards and champion AI and automation to reduce tickets.
Full-Time
Remote
Ideogram
Customer Support Specialist
Deliver support across Zendesk and Discord while using AI and automation to scale CX operations.
Full-Time
Toronto, Ontario, Canada
Ideogram
Customer Support Specialist
Deliver support across Zendesk and Discord while using AI and automation to scale CX operations.
Full-Time
Toronto, Ontario, Canada
Scribd, Inc.
Senior Director, Customer Operations
Lead an AI-first transformation of multi-brand customer operations, owning the support tech and AI ecosystem.
Full-Time
Toronto, Ontario, Canada
Scribd, Inc.
Senior Director, Customer Operations
Lead an AI-first transformation of multi-brand customer operations, owning the support tech and AI ecosystem.
Full-Time
Toronto, Ontario, Canada
Martell Media
Automation & AI Engineer
Own the customer lifecycle automation backbone (Stripe to HubSpot to access) and ship production AI features.
Full-Time
Kelowna, British Columbia, Canada
Martell Media
Automation & AI Engineer
Own the customer lifecycle automation backbone (Stripe to HubSpot to access) and ship production AI features.
Full-Time
Kelowna, British Columbia, Canada
PolyAI
Forward Deployed AI Engineer - Vancouver
Deploy and optimize voice AI assistants for enterprise customer service as the primary technical liaison.
Full-Time
Vancouver, British Columbia, Canada
PolyAI
Forward Deployed AI Engineer - Vancouver
Deploy and optimize voice AI assistants for enterprise customer service as the primary technical liaison.
Full-Time
Vancouver, British Columbia, Canada
Siena AI
Forward Deployed Product Manager, Agents
Deploy AI agents for strategic CX accounts end-to-end and turn field insights into platform improvements.
Full-Time
Remote
Siena AI
Forward Deployed Product Manager, Agents
Deploy AI agents for strategic CX accounts end-to-end and turn field insights into platform improvements.
Full-Time
Remote
Knobby
Customer Operations & AI Lead
Own CX operations and AI-powered support, training AI agents and building automation that scales.
Full-Time
Sunshine Coast, Queensland, Australia
Knobby
Customer Operations & AI Lead
Own CX operations and AI-powered support, training AI agents and building automation that scales.
Full-Time
Sunshine Coast, Queensland, Australia
Siena AI
Technical Account Manager, AI Agent Deployment
Own technical and commercial health of AI agent accounts, diagnosing automation issues and driving outcomes.
Full-Time
Remote
Siena AI
Technical Account Manager, AI Agent Deployment
Own technical and commercial health of AI agent accounts, diagnosing automation issues and driving outcomes.
Full-Time
Remote
Siena AI
Deployment Manager, AI Agents
Own AI agent deployments end-to-end across customer accounts, driving automation and resolution rates.
Full-Time
Remote
Siena AI
Deployment Manager, AI Agents
Own AI agent deployments end-to-end across customer accounts, driving automation and resolution rates.
Full-Time
Remote
Draiver
Customer Experience Engineer
Scale CX through automation: map tickets, build n8n/Zapier workflows, and optimize the customer service AI.
Full-Time
Remote
Draiver
Customer Experience Engineer
Scale CX through automation: map tickets, build n8n/Zapier workflows, and optimize the customer service AI.
Full-Time
Remote
WEX
Marketing Automation CX Strategist
Design automated, personalized lifecycle experiences across marketing automation platforms using AI tools.
Full-Time
Remote
WEX
Marketing Automation CX Strategist
Design automated, personalized lifecycle experiences across marketing automation platforms using AI tools.
Full-Time
Remote
Coinme
Customer Support Manager
Lead the support org's shift from reactive to proactive, owning the automation and AI-driven roadmap.
Full-Time
Sรฃo Paulo, Sรฃo Paulo, Brazil
Coinme
Customer Support Manager
Lead the support org's shift from reactive to proactive, owning the automation and AI-driven roadmap.
Full-Time
Sรฃo Paulo, Sรฃo Paulo, Brazil
Jetstar Airways
Product Owner - Conversational AI
Own the roadmap for Jetstar's Digital Assistant chatbot and voice bot across web, app and IVR channels.
Full-Time
Melbourne, Victoria, Australia
Jetstar Airways
Product Owner - Conversational AI
Own the roadmap for Jetstar's Digital Assistant chatbot and voice bot across web, app and IVR channels.
Full-Time
Melbourne, Victoria, Australia
Six Degrees Executive
Head of Digital
Lead an enterprise digital, CX and martech transformation, including an Adobe Experience Cloud rollout.
Full-Time
Melbourne, Victoria, Australia
Six Degrees Executive
Head of Digital
Lead an enterprise digital, CX and martech transformation, including an Adobe Experience Cloud rollout.
Full-Time
Melbourne, Victoria, Australia
CommSec (Commonwealth Bank)
Senior Product Manager / Product Owner โ Contact Centre Platforms & Customer Experience
Lead the squad building CommSec's new AI-enabled contact centre platform โ routing, QA, copilots & agent tools.
Full-Time
Sydney CBD Area, Australia
CommSec (Commonwealth Bank)
Senior Product Manager / Product Owner โ Contact Centre Platforms & Customer Experience
Lead the squad building CommSec's new AI-enabled contact centre platform โ routing, QA, copilots & agent tools.
Full-Time
Sydney CBD Area, Australia
Wolverine Worldwide
Contact Center AI Specialist
Manage and optimise Agentforce and AI tools across the contact center to boost deflection and efficiency
Full-Time
Rockford, MI
Wolverine Worldwide
Contact Center AI Specialist
Manage and optimise Agentforce and AI tools across the contact center to boost deflection and efficiency
Full-Time
Rockford, MI
Deloitte
PU&R Contact Center Operations and Transformation Manager
Lead contact center transformation for utilities clients using GenAI, conversational AI, and agent assist
Full-Time
Remote
Deloitte
PU&R Contact Center Operations and Transformation Manager
Lead contact center transformation for utilities clients using GenAI, conversational AI, and agent assist
Full-Time
Remote
BRYTER
Customer Success Manager - AI (DACH)
Drive adoption of BRYTER's Legal AI Suite by supporting self-serve users and surfacing product insights.
Full-Time
Frankfurt am Main, Hesse, Germany
BRYTER
Customer Success Manager - AI (DACH)
Drive adoption of BRYTER's Legal AI Suite by supporting self-serve users and surfacing product insights.
Full-Time
Frankfurt am Main, Hesse, Germany
BRYTER
Legal Engineer - AI (DACH)
Support self-serve customers in adopting BRYTER's AI workflow platform via hands-on enablement.
Full-Time
Frankfurt am Main, Hesse, Germany
BRYTER
Legal Engineer - AI (DACH)
Support self-serve customers in adopting BRYTER's AI workflow platform via hands-on enablement.
Full-Time
Frankfurt am Main, Hesse, Germany
Blackdoor Executive Search
AI & Digital Transformation Manager
Lead AI strategy and implement AI-powered customer service tools across the organization.
Full-Time
Dubai, United Arab Emirates
Blackdoor Executive Search
AI & Digital Transformation Manager
Lead AI strategy and implement AI-powered customer service tools across the organization.
Full-Time
Dubai, United Arab Emirates
Open (YC W24)
Implementation Specialist - MENA/GCC
Lead end-to-end onboarding and deployment of the Open.cx AI support platform for enterprise customers.
Full-Time
Remote
Open (YC W24)
Implementation Specialist - MENA/GCC
Lead end-to-end onboarding and deployment of the Open.cx AI support platform for enterprise customers.
Full-Time
Remote
Open (YC W24)
Customer Engineer
Bridge enterprise customers and the Open.cx AI support product, onboarding, debugging and shipping code.
Full-Time
Remote
Open (YC W24)
Customer Engineer
Bridge enterprise customers and the Open.cx AI support product, onboarding, debugging and shipping code.
Full-Time
Remote
BruntWork
AI Automation & Growth Systems Manager
Build AI-driven automation workflows and growth systems across e-commerce, marketing, and operations.
Full-Time
Remote
BruntWork
AI Automation & Growth Systems Manager
Build AI-driven automation workflows and growth systems across e-commerce, marketing, and operations.
Full-Time
Remote
AI Rudder
Customer Success Specialist
Bridge clients and technical teams for AI Rudder's voice automation platform, from POC to support.
Full-Time
Remote
AI Rudder
Customer Success Specialist
Bridge clients and technical teams for AI Rudder's voice automation platform, from POC to support.
Full-Time
Remote
Maya
Platform Product Manager (for Customer Care Platforms)
Own the roadmap for Maya's agent-facing customer care platform that supports human and AI systems.
Full-Time
Mandaluyong, National Capital Region, Philippines
Maya
Platform Product Manager (for Customer Care Platforms)
Own the roadmap for Maya's agent-facing customer care platform that supports human and AI systems.
Full-Time
Mandaluyong, National Capital Region, Philippines
Deccan AI Experts
CRM (Freelancer)
Annotate and evaluate AI-generated CRM and customer operations outputs to improve AI models.
Full-Time
Remote
Deccan AI Experts
CRM (Freelancer)
Annotate and evaluate AI-generated CRM and customer operations outputs to improve AI models.
Full-Time
Remote
Deloitte
T&T Consultant - Deloitte Digital (Customer Intelligence) - TH
Build AI-powered customer intelligence systems: personalization, chatbots, and journey optimizers.
Full-Time
Bangkok, Bangkok City, Thailand
Deloitte
T&T Consultant - Deloitte Digital (Customer Intelligence) - TH
Build AI-powered customer intelligence systems: personalization, chatbots, and journey optimizers.
Full-Time
Bangkok, Bangkok City, Thailand
Bybit
Chatbot Automation Specialist
Own the full lifecycle of Bybit's customer service chatbot, driving automation and resolution quality.
Full-Time
Remote
Bybit
Chatbot Automation Specialist
Own the full lifecycle of Bybit's customer service chatbot, driving automation and resolution quality.
Full-Time
Remote
VOIS
Global Product Manager, SaaS & AI
Own strategy, governance, and lifecycle of Vodafone's agentic AI products including voice agents.
Full-Time
Madrid, Community of Madrid, Spain
VOIS
Global Product Manager, SaaS & AI
Own strategy, governance, and lifecycle of Vodafone's agentic AI products including voice agents.
Full-Time
Madrid, Community of Madrid, Spain
Product School
Growth Marketing Manager
Build AI-powered lifecycle, CRM, and automation systems driving engagement, conversion, and retention.
Full-Time
Remote
Product School
Growth Marketing Manager
Build AI-powered lifecycle, CRM, and automation systems driving engagement, conversion, and retention.
Full-Time
Remote
Contentsquare
Senior Product Manager
Own strategy for Contentsquare's AI-powered Voice of Customer product and qualitative analytics suite.
Full-Time
Remote
Contentsquare
Senior Product Manager
Own strategy for Contentsquare's AI-powered Voice of Customer product and qualitative analytics suite.
Full-Time
Remote
SIXT
(Senior) Product Owner - AI Customer Service (m/f/d)
Drive AI-powered customer service automation, case classification, and knowledge retrieval at SIXT.
Full-Time
Munich, Bavaria, Germany
SIXT
(Senior) Product Owner - AI Customer Service (m/f/d)
Drive AI-powered customer service automation, case classification, and knowledge retrieval at SIXT.
Full-Time
Munich, Bavaria, Germany
NiCE
Manager , Business Consulting (AI, CCaaS)
Lead a team of consultants driving adoption and business value of enterprise AI customer service solutions.
Full-Time
Pune City, Maharashtra, India
NiCE
Manager , Business Consulting (AI, CCaaS)
Lead a team of consultants driving adoption and business value of enterprise AI customer service solutions.
Full-Time
Pune City, Maharashtra, India
Planet
Customer Success Associate
Support customer onboarding and account management for a satellite imagery platform using Zendesk.
Full-Time
Remote (Colombia or Brazil)
Planet
Customer Success Associate
Support customer onboarding and account management for a satellite imagery platform using Zendesk.
Full-Time
Remote (Colombia or Brazil)
Omnisend
Customer Success & AI Ops Manager
Improve CS processes and build AI-supported workflows to help the team serve customers proactively.
Full-Time
Vilnius, Vilniaus, Lithuania
Omnisend
Customer Success & AI Ops Manager
Improve CS processes and build AI-supported workflows to help the team serve customers proactively.
Full-Time
Vilnius, Vilniaus, Lithuania
Viva.com
Training Officer
Design AI-powered learning for customer service teams and train AI chatbots to improve containment.
Full-Time
Marousi, Attiki, Greece
Viva.com
Training Officer
Design AI-powered learning for customer service teams and train AI chatbots to improve containment.
Full-Time
Marousi, Attiki, Greece
SHIFT - WITH Group Company
Head of Digital
Lead e-commerce growth and AI-driven data transformation across the full digital customer journey.
Full-Time
London Area, United Kingdom
SHIFT - WITH Group Company
Head of Digital
Lead e-commerce growth and AI-driven data transformation across the full digital customer journey.
Full-Time
London Area, United Kingdom
Deccan AI Experts
Customer Success Manager (Freelancer)
Annotate and evaluate AI-generated customer success outputs to improve AI customer experience systems.
Full-Time
Remote
Deccan AI Experts
Customer Success Manager (Freelancer)
Annotate and evaluate AI-generated customer success outputs to improve AI customer experience systems.
Full-Time
Remote
Mastercard
Director of Product Management
Own CRM and contact center platform strategy, integrating AI across voice, chat and digital support.
Full-Time
Pune District, Maharashtra, India
Mastercard
Director of Product Management
Own CRM and contact center platform strategy, integrating AI across voice, chat and digital support.
Full-Time
Pune District, Maharashtra, India
Five9
Opportunistic Hiring - AI
Build and test AI agents for B2B customer experience use cases on Five9's cloud contact center platform.
Full-Time
Bengaluru, Karnataka, India
Five9
Opportunistic Hiring - AI
Build and test AI agents for B2B customer experience use cases on Five9's cloud contact center platform.
Full-Time
Bengaluru, Karnataka, India
Insify
VP Customer Success
Own the full customer journey and lead Insify's AI transformation across all support channels.
Full-Time
Amsterdam, North Holland, Netherlands
Insify
VP Customer Success
Own the full customer journey and lead Insify's AI transformation across all support channels.
Full-Time
Amsterdam, North Holland, Netherlands
MyOperator
AI Solutions Engineer
Own end-to-end delivery of customer AI bots: prompt engineering, deployment and iteration in production.
Full-Time
Noida, Uttar Pradesh, India
MyOperator
AI Solutions Engineer
Own end-to-end delivery of customer AI bots: prompt engineering, deployment and iteration in production.
Full-Time
Noida, Uttar Pradesh, India
NiCE
Specialist Business Consultant (AI)
Drive AI adoption and optimization for enterprise contact centers within a global AI Center of Excellence.
Full-Time
Pune City, Maharashtra, India
NiCE
Specialist Business Consultant (AI)
Drive AI adoption and optimization for enterprise contact centers within a global AI Center of Excellence.
Full-Time
Pune City, Maharashtra, India
Bakuun Holdings
Client Success Manager
Build the client operations layer from scratch, designing AI-driven support workflows at scale.
Full-Time
Singapore, Singapore
Bakuun Holdings
Client Success Manager
Build the client operations layer from scratch, designing AI-driven support workflows at scale.
Full-Time
Singapore, Singapore
MYOB
Customer Experience Manager - Mid Market
Lead Voice of Customer and orchestrate journeys across AI-led, digital and human interactions.
Full-Time
Christchurch, Canterbury, New Zealand
MYOB
Customer Experience Manager - Mid Market
Lead Voice of Customer and orchestrate journeys across AI-led, digital and human interactions.
Full-Time
Christchurch, Canterbury, New Zealand
Remote
Benefits Operations Specialist - APAC
Support clients and employees on global benefits, resolving Zendesk tickets and finding automations.
Full-Time
Remote (APAC)
Remote
Benefits Operations Specialist - APAC
Support clients and employees on global benefits, resolving Zendesk tickets and finding automations.
Full-Time
Remote (APAC)
DrFirst
Director, Support Delivery
Own agent performance, quality and escalation excellence across an AI-enabled support organization.
Full-Time
Remote
DrFirst
Director, Support Delivery
Own agent performance, quality and escalation excellence across an AI-enabled support organization.
Full-Time
Remote
Revalize
Customer Success Associate
Drive post-sales adoption, renewals and churn mitigation for a high-volume EMEA portfolio.
Full-Time
Remote
Revalize
Customer Success Associate
Drive post-sales adoption, renewals and churn mitigation for a high-volume EMEA portfolio.
Full-Time
Remote
Amazon Web Services (AWS)
Sr. Applied AI Solutions Architect, Amazon Connect
Help customers adopt Amazon Connect's agentic AI by designing AI agents, RAG, and contact-center integrations.
Full-Time
London, England, UK
Amazon Web Services (AWS)
Sr. Applied AI Solutions Architect, Amazon Connect
Help customers adopt Amazon Connect's agentic AI by designing AI agents, RAG, and contact-center integrations.
Full-Time
London, England, UK
FDJ UNITED
Customer Experience Strategy Manager
Lead strategic CX improvements across business verticals, embedding AI-first thinking into CX execution.
Full-Time
London Area, United Kingdom
FDJ UNITED
Customer Experience Strategy Manager
Lead strategic CX improvements across business verticals, embedding AI-first thinking into CX execution.
Full-Time
London Area, United Kingdom
Goldman Sachs
Marcus by Goldman Sachs, CRM Marketing Manager, Associate, London
Run data-driven CRM and email strategies to grow customer engagement, retention and lifetime value at Marcus.
Full-Time
London, England, UK
Goldman Sachs
Marcus by Goldman Sachs, CRM Marketing Manager, Associate, London
Run data-driven CRM and email strategies to grow customer engagement, retention and lifetime value at Marcus.
Full-Time
London, England, UK
Parcel2Go.com
Head of Performance Improvement
Lead the AI-led transformation of customer operations, owning automation, self-serve, MI and resource planning.
Full-Time
Greater Manchester, England, UK
Parcel2Go.com
Head of Performance Improvement
Lead the AI-led transformation of customer operations, owning automation, self-serve, MI and resource planning.
Full-Time
Greater Manchester, England, UK
Caramel Talent
Customer Success Manager - CRM HubSpot
Help retained clients maximise value from their CRM and marketing automation platforms post-implementation.
Full-Time
Manchester Area, United Kingdom
Caramel Talent
Customer Success Manager - CRM HubSpot
Help retained clients maximise value from their CRM and marketing automation platforms post-implementation.
Full-Time
Manchester Area, United Kingdom
SURI
Customer Experience Manager
Own CX projects, automation, reporting and AI tooling for a fast-scaling DTC oral-care brand.
Full-Time
London, England, UK
SURI
Customer Experience Manager
Own CX projects, automation, reporting and AI tooling for a fast-scaling DTC oral-care brand.
Full-Time
London, England, UK
CXT Software
Customer Lifecycle Automation Manager
Design and operate AI-driven lifecycle automation across onboarding, adoption, renewal and expansion.
Full-Time
Sofia, Sofia City, Bulgaria
CXT Software
Customer Lifecycle Automation Manager
Design and operate AI-driven lifecycle automation across onboarding, adoption, renewal and expansion.
Full-Time
Sofia, Sofia City, Bulgaria
Lucanet
Support Automation & Knowledge Lead (all genders)
Lead the AI, knowledge and operations function powering Lucanet's customer support at scale.
Full-Time
Remote
Lucanet
Support Automation & Knowledge Lead (all genders)
Lead the AI, knowledge and operations function powering Lucanet's customer support at scale.
Full-Time
Remote
Optima Consulting
Optima Customer Success Manager - TotalCare
Lead an Application Management Services program for enterprise SAP/OpenText customers using AI-assisted support tooling.
Full-Time
Remote
Optima Consulting
Optima Customer Success Manager - TotalCare
Lead an Application Management Services program for enterprise SAP/OpenText customers using AI-assisted support tooling.
Full-Time
Remote
Lifely
Ecom AI
Build AI-powered marketing, eCommerce and CRO workflows to grow acquisition, conversion and retention.
Full-Time
Remote
Lifely
Ecom AI
Build AI-powered marketing, eCommerce and CRO workflows to grow acquisition, conversion and retention.
Full-Time
Remote
Global Retail Brands Australia
CRM & Loyalty Specialist
Own a VIP rewards program and run personalised CRM journeys in Emarsys to drive retention and revenue.
Full-Time
Melbourne, Victoria, Australia
Global Retail Brands Australia
CRM & Loyalty Specialist
Own a VIP rewards program and run personalised CRM journeys in Emarsys to drive retention and revenue.
Full-Time
Melbourne, Victoria, Australia
Heidi
Customer Systems Lead
Own the systems, integrations and automations powering CX across Success, Support, and Implementations.
Full-Time
Sydney, New South Wales, Australia
Heidi
Customer Systems Lead
Own the systems, integrations and automations powering CX across Success, Support, and Implementations.
Full-Time
Sydney, New South Wales, Australia
Coltech
Voice AI Lead Architect
Lead design and delivery of enterprise Voice AI and conversational banking solutions on GCP.
Full-Time
London Area, United Kingdom
Coltech
Voice AI Lead Architect
Lead design and delivery of enterprise Voice AI and conversational banking solutions on GCP.
Full-Time
London Area, United Kingdom
Bitrise
Customer Success Operations Manager
Build the operational backbone of Customer Success, using AI tooling to drive retention as a measurable outcome.
Full-Time
London, England, UK
Bitrise
Customer Success Operations Manager
Build the operational backbone of Customer Success, using AI tooling to drive retention as a measurable outcome.
Full-Time
London, England, UK
Stori
Sr AI Engineer
Build and deploy LLM-powered conversational chat and voice agents that power customer interactions for a FinTech.
Full-Time
Mexico City, Mexico
Stori
Sr AI Engineer
Build and deploy LLM-powered conversational chat and voice agents that power customer interactions for a FinTech.
Full-Time
Mexico City, Mexico
Outdoorsy
Chief AI Growth Officer
Lead AI-driven growth, retention, and support automation across an AI-native mobility marketplace
Full-Time
San Francisco, CA
Outdoorsy
Chief AI Growth Officer
Lead AI-driven growth, retention, and support automation across an AI-native mobility marketplace
Full-Time
San Francisco, CA
EliseAI
Customer Success Specialist | Housing
Drive onboarding, adoption, and retention for an AI-agent housing platform alongside Customer Success Managers
Full-Time
New York, NY
EliseAI
Customer Success Specialist | Housing
Drive onboarding, adoption, and retention for an AI-agent housing platform alongside Customer Success Managers
Full-Time
New York, NY
OnBoard
Customer Support Specialist I - Remote
Deliver tier-one SaaS support across channels and use AI tools to improve ticket quality and productivity
Full-Time
Remote - United States (East or Central time)
OnBoard
Customer Support Specialist I - Remote
Deliver tier-one SaaS support across channels and use AI tools to improve ticket quality and productivity
Full-Time
Remote - United States (East or Central time)
YO HR Consultancy
Customer Support Assistant - Remote
Use support expertise to train and refine AI-driven customer support systems via annotation and review
Full-Time
Remote
YO HR Consultancy
Customer Support Assistant - Remote
Use support expertise to train and refine AI-driven customer support systems via annotation and review
Full-Time
Remote
Proofpoint
AI Developer โ Customer Services and Support
Build AI-powered support solutions (chatbots, agent copilots, RAG) to deflect tickets and speed resolution
Full-Time
Dallas, TX
Proofpoint
AI Developer โ Customer Services and Support
Build AI-powered support solutions (chatbots, agent copilots, RAG) to deflect tickets and speed resolution
Full-Time
Dallas, TX
Google
Software Developer, Concorde Gateway, Full Stack
Build cloud integrations connecting AI agents to chat and voice surfaces for AI-powered customer support
Full-Time
Waterloo, Ontario, Canada
Google
Software Developer, Concorde Gateway, Full Stack
Build cloud integrations connecting AI agents to chat and voice surfaces for AI-powered customer support
Full-Time
Waterloo, Ontario, Canada
Instacart
Senior Product Manager, Fraud & Trust
Lead AI-native fraud detection, identity, and trust strategy across Instacart's four-sided marketplace
Full-Time
Remote (Canada)
Instacart
Senior Product Manager, Fraud & Trust
Lead AI-native fraud detection, identity, and trust strategy across Instacart's four-sided marketplace
Full-Time
Remote (Canada)
Winona
Lifecycle Marketing Strategist
Own end-to-end lifecycle marketing across email, SMS, and chatbots to drive engagement and retention
Full-Time
Remote
Winona
Lifecycle Marketing Strategist
Own end-to-end lifecycle marketing across email, SMS, and chatbots to drive engagement and retention
Full-Time
Remote
Deloitte
CCaaS x AI, Manager, Functional Transformation
Architect and deliver Contact Center AI solutions on AWS (Connect, Lex, Bedrock) for enterprise clients
Full-Time
Remote
Deloitte
CCaaS x AI, Manager, Functional Transformation
Architect and deliver Contact Center AI solutions on AWS (Connect, Lex, Bedrock) for enterprise clients
Full-Time
Remote
Stand8 Technology Consulting
AI / ML Developer - Conversational AI & AWS
Build conversational AI agents on AWS (Connect, Lex, Bedrock) to automate support and self-service
Full-Time
New York, NY
Stand8 Technology Consulting
AI / ML Developer - Conversational AI & AWS
Build conversational AI agents on AWS (Connect, Lex, Bedrock) to automate support and self-service
Full-Time
New York, NY
Airbnb
Machine Learning Engineer, Customer Support Engineering
Build agentic AI, chat and voice assistants to transform Airbnb's customer support experience
Full-Time
Remote (US)
Airbnb
Machine Learning Engineer, Customer Support Engineering
Build agentic AI, chat and voice assistants to transform Airbnb's customer support experience
Full-Time
Remote (US)
S Piper Staffing LLC
Customer Success & Growth Lead
Lead and redesign a Customer Success function with AI-powered automation to drive retention and NRR
Full-Time
San Francisco Bay Area, CA
S Piper Staffing LLC
Customer Success & Growth Lead
Lead and redesign a Customer Success function with AI-powered automation to drive retention and NRR
Full-Time
San Francisco Bay Area, CA
Tines
Customer Success Manager II - East
Drive adoption and expansion of an AI-powered workflow automation platform across enterprise customers
Full-Time
Remote (EST or CST)
Tines
Customer Success Manager II - East
Drive adoption and expansion of an AI-powered workflow automation platform across enterprise customers
Full-Time
Remote (EST or CST)
Toast
Senior Product Manager, Payroll Onboarding
Own AI-augmented payroll onboarding to lift activation, cut care tickets, and improve early retention
Full-Time
Remote
Toast
Senior Product Manager, Payroll Onboarding
Own AI-augmented payroll onboarding to lift activation, cut care tickets, and improve early retention
Full-Time
Remote
Glean
AI Success Manager, East
Own post-sales deployment and success for an enterprise Work AI platform, driving adoption and outcomes
Full-Time
New York, NY
Glean
AI Success Manager, East
Own post-sales deployment and success for an enterprise Work AI platform, driving adoption and outcomes
Full-Time
New York, NY
LAGOS
Director, Omnichannel Contact Center
Lead omnichannel support strategy, own Zendesk, and implement AI chatbots and automation at scale
Full-Time
Philadelphia, PA
LAGOS
Director, Omnichannel Contact Center
Lead omnichannel support strategy, own Zendesk, and implement AI chatbots and automation at scale
Full-Time
Philadelphia, PA
McKinsey & Company
Consultant - Call Center Transformation
Advise clients on contact center strategy and drive agentic/AI transformation in customer care
Full-Time
Atlanta, GA
McKinsey & Company
Consultant - Call Center Transformation
Advise clients on contact center strategy and drive agentic/AI transformation in customer care
Full-Time
Atlanta, GA
Relay
Customer Operations Systems Manager
Build and optimise CRM, ticketing, and AI-powered systems for Customer Success and Support teams
Full-Time
Raleigh, NC
Relay
Customer Operations Systems Manager
Build and optimise CRM, ticketing, and AI-powered systems for Customer Success and Support teams
Full-Time
Raleigh, NC
RingCentral
AI Forward-Deployed Engineer (Early Career/Entry Level)
Build AI/automation at RingCentral.
Full-Time
Belmont, CA
RingCentral
AI Forward-Deployed Engineer (Early Career/Entry Level)
Build AI/automation at RingCentral.
Full-Time
Belmont, CA
Asana
Head of Customer AI Transformation
Lead AI/automation at Asana.
Full-Time
Remote
Asana
Head of Customer AI Transformation
Lead AI/automation at Asana.
Full-Time
Remote
REGAL
Analytics Engineer
Build CX analytics at REGAL.
Full-Time
New York, NY
REGAL
Analytics Engineer
Build CX analytics at REGAL.
Full-Time
New York, NY
Quo
Quality Assurance & Training Specialist
Own AI/automation at Quo.
Full-Time
California, United States
Quo
Quality Assurance & Training Specialist
Own AI/automation at Quo.
Full-Time
California, United States
PatientNow
Onboarding Specialist
Own customer onboarding at PatientNow.
Full-Time
Brooklyn, NY
PatientNow
Onboarding Specialist
Own customer onboarding at PatientNow.
Full-Time
Brooklyn, NY
REGAL
Technical Support Specialist
Own customer support at REGAL.
Full-Time
New York, NY
REGAL
Technical Support Specialist
Own customer support at REGAL.
Full-Time
New York, NY
Unite Us
Director, Customer Success (Digital)
Lead customer success at Unite Us.
Full-Time
Remote
Unite Us
Director, Customer Success (Digital)
Lead customer success at Unite Us.
Full-Time
Remote
Kantata
Director, Digital Customer Success
Lead customer success at Kantata.
Full-Time
Remote
Kantata
Director, Digital Customer Success
Lead customer success at Kantata.
Full-Time
Remote
Apollo.io
Lifecycle Specialist, Digital Success & Expansion
Own digital customer success with lifecycle programs focus at Apollo.io.
Full-Time
Remote
Apollo.io
Lifecycle Specialist, Digital Success & Expansion
Own digital customer success with lifecycle programs focus at Apollo.io.
Full-Time
Remote
Zoom
AI Deployment Engineer
Build AI/automation at Zoom.
Full-Time
Remote
Zoom
AI Deployment Engineer
Build AI/automation at Zoom.
Full-Time
Remote
Insight Global
Customer Experience Manager
Manage CX at Insight Global.
Full-Time
Englewood Cliffs, NJ
Insight Global
Customer Experience Manager
Manage CX at Insight Global.
Full-Time
Englewood Cliffs, NJ
AdVelocity
Client Operations & Customer Success Coordinator
Coordinate customer success with CX operations focus at AdVelocity.
Full-Time
Lutterworth, England, UK
AdVelocity
Client Operations & Customer Success Coordinator
Coordinate customer success with CX operations focus at AdVelocity.
Full-Time
Lutterworth, England, UK
flyp
Head of Operations & Customer Experience
Lead CX with CX operations focus at flyp.
Full-Time
Greater London, England, UK
flyp
Head of Operations & Customer Experience
Lead CX with CX operations focus at flyp.
Full-Time
Greater London, England, UK
Process Analytics Factory - PAFnow by Celonis
Principal Consultant - AI Governance
Drive AI/automation at Process Analytics Factory - PAFnow by Celonis.
Full-Time
Madrid, Community of Madrid, Spain
Process Analytics Factory - PAFnow by Celonis
Principal Consultant - AI Governance
Drive AI/automation at Process Analytics Factory - PAFnow by Celonis.
Full-Time
Madrid, Community of Madrid, Spain
SAP
AI Consultant / Architect - SAP Academy for Services & Consulting - Madrid
Design AI/automation at SAP.
Full-Time
Madrid, Community of Madrid, Spain
SAP
AI Consultant / Architect - SAP Academy for Services & Consulting - Madrid
Design AI/automation at SAP.
Full-Time
Madrid, Community of Madrid, Spain
ClickUp
Manager, Technical Account Management
Manage CX initiatives at ClickUp.
Full-Time
Remote
ClickUp
Manager, Technical Account Management
Manage CX initiatives at ClickUp.
Full-Time
Remote
Airwallex
Staff Product Manager, AI Growth
Manage AI/automation with CX-driven growth focus at Airwallex.
Full-Time
Singapore, Singapore
Airwallex
Staff Product Manager, AI Growth
Manage AI/automation with CX-driven growth focus at Airwallex.
Full-Time
Singapore, Singapore
Lenny
Growth & Marketing Operations Lead
Lead CX operations with CX-driven growth focus at Lenny.
Full-Time
Auckland, Auckland, New Zealand
Lenny
Growth & Marketing Operations Lead
Lead CX operations with CX-driven growth focus at Lenny.
Full-Time
Auckland, Auckland, New Zealand
EXL
Senior Manager
Manage CX initiatives at EXL.
Full-Time
Hyderabad, Telangana, India
EXL
Senior Manager
Manage CX initiatives at EXL.
Full-Time
Hyderabad, Telangana, India
Personio
Data Analyst - CX & AI (d/f/m)
Analyze AI/automation with CX focus at Personio.
Full-Time
Berlin, Berlin, Germany
Personio
Data Analyst - CX & AI (d/f/m)
Analyze AI/automation with CX focus at Personio.
Full-Time
Berlin, Berlin, Germany
Betclic Group
Senior Manager GenAI/AI Transformation Programs (F/M)
Manage AI/automation at Betclic Group.
Full-Time
Bordeaux, Nouvelle-Aquitaine, France
Betclic Group
Senior Manager GenAI/AI Transformation Programs (F/M)
Manage AI/automation at Betclic Group.
Full-Time
Bordeaux, Nouvelle-Aquitaine, France
Journi
Customer Automations & Analytics Specialist (all genders)
Own AI/automation with CX analytics focus at Journi.
Full-Time
Vienna, Vienna, Austria
Journi
Customer Automations & Analytics Specialist (all genders)
Own AI/automation with CX analytics focus at Journi.
Full-Time
Vienna, Vienna, Austria
Frive
AI & Process Automation Manager
Manage AI/automation at Frive.
Full-Time
London, England, UK
Frive
AI & Process Automation Manager
Manage AI/automation at Frive.
Full-Time
London, England, UK
IG India
Head of AI Operations
Lead AI/automation with CX operations focus at IG India.
Full-Time
Greater London, England, UK
IG India
Head of AI Operations
Lead AI/automation with CX operations focus at IG India.
Full-Time
Greater London, England, UK
Flix
Digital CS Operations Managerโฏ(m/f/d)
Manage CX operations at Flix.
Full-Time
Lisboa, Lisbon, Portugal
Flix
Digital CS Operations Managerโฏ(m/f/d)
Manage CX operations at Flix.
Full-Time
Lisboa, Lisbon, Portugal
NRG Energy
AI Operations Solutions Team Lead
Lead AI/automation with CX operations focus at NRG Energy.
Full-Time
Edmonton, Alberta, Canada
NRG Energy
AI Operations Solutions Team Lead
Lead AI/automation with CX operations focus at NRG Energy.
Full-Time
Edmonton, Alberta, Canada
Absorb Software
Manager, Customer Experience Operations & Enablement
Manage CX with CX operations focus at Absorb Software.
Full-Time
Remote
Absorb Software
Manager, Customer Experience Operations & Enablement
Manage CX with CX operations focus at Absorb Software.
Full-Time
Remote
NRG Energy
AI Solutions Analyst - Contact Center Technologies
Analyze AI/automation with contact centre focus at NRG Energy.
Full-Time
Calgary, Alberta, Canada
NRG Energy
AI Solutions Analyst - Contact Center Technologies
Analyze AI/automation with contact centre focus at NRG Energy.
Full-Time
Calgary, Alberta, Canada
LexisNexis
Head of Customer Solutions
Lead CX initiatives at LexisNexis.
Full-Time
Sydney, New South Wales, Australia
LexisNexis
Head of Customer Solutions
Lead CX initiatives at LexisNexis.
Full-Time
Sydney, New South Wales, Australia
ING Australia
Senior Digital Product Manager, Daily Banking - 12 months fixed term contract
Manage AI/automation with AI product strategy focus at ING Australia.
Full-Time
Sydney, New South Wales, Australia
ING Australia
Senior Digital Product Manager, Daily Banking - 12 months fixed term contract
Manage AI/automation with AI product strategy focus at ING Australia.
Full-Time
Sydney, New South Wales, Australia
Mable
CRM Manager
Manage lifecycle programs at Mable.
Full-Time
Sydney, New South Wales, Australia
Mable
CRM Manager
Manage lifecycle programs at Mable.
Full-Time
Sydney, New South Wales, Australia
Deloitte
Contact Center AI & CCaaS, Manager
Lead Deloitte Contact Center AI & CCaaS consulting practice for enterprise clients.
Full-Time
Remote
Deloitte
Contact Center AI & CCaaS, Manager
Lead Deloitte Contact Center AI & CCaaS consulting practice for enterprise clients.
Full-Time
Remote
Jerry
Manager, AI Agents and Platform
Lead Jerry's AI agents and platform engineering โ managing engineers and product.
Full-Time
Chicago, IL
Jerry
Manager, AI Agents and Platform
Lead Jerry's AI agents and platform engineering โ managing engineers and product.
Full-Time
Chicago, IL
Acclaim AI
Head of Operations, Overtime.ai
Run operations at Overtime.ai โ voice-AI receivables platform serving regulated clients.
Full-Time
Miami, FL
Acclaim AI
Head of Operations, Overtime.ai
Run operations at Overtime.ai โ voice-AI receivables platform serving regulated clients.
Full-Time
Miami, FL
Lyra Health
VP, Client Services
Lead Lyra Health's VP-level client services org with AI-augmented support workflows.
Full-Time
Remote
Lyra Health
VP, Client Services
Lead Lyra Health's VP-level client services org with AI-augmented support workflows.
Full-Time
Remote
Hopper
Senior Software Engineer - Customer Experience Platform
Build Hopper's CX platform โ backend systems supporting AI-assisted support.
Full-Time
Barcelona, Catalonia, Spain
Hopper
Senior Software Engineer - Customer Experience Platform
Build Hopper's CX platform โ backend systems supporting AI-assisted support.
Full-Time
Barcelona, Catalonia, Spain
ID Finance
Deputy Head of Customer Support
Help lead ID Finance customer support, deploying AI tooling and automation.
Full-Time
Remote
ID Finance
Deputy Head of Customer Support
Help lead ID Finance customer support, deploying AI tooling and automation.
Full-Time
Remote
Prolific
Customer Support Reps - AI Training - Auckland, New Zealand
Train Prolific AI models via real customer support workflows in Auckland.
Full-Time
Auckland, Auckland, New Zealand
Prolific
Customer Support Reps - AI Training - Auckland, New Zealand
Train Prolific AI models via real customer support workflows in Auckland.
Full-Time
Auckland, Auckland, New Zealand
de Bijenkorf
Data Scientist
Apply ML and LLMs at de Bijenkorf to optimize customer experience and operations.
Full-Time
Amsterdam, North Holland, Netherlands
de Bijenkorf
Data Scientist
Apply ML and LLMs at de Bijenkorf to optimize customer experience and operations.
Full-Time
Amsterdam, North Holland, Netherlands
Clarios
Manager Global Knowledge Base
Lead Clarios Global Knowledge Base โ AI-enabled CX strategy across markets.
Full-Time
San Pedro Garza Garcรญa, Nuevo Leรณn, Mexico
Clarios
Manager Global Knowledge Base
Lead Clarios Global Knowledge Base โ AI-enabled CX strategy across markets.
Full-Time
San Pedro Garza Garcรญa, Nuevo Leรณn, Mexico
Apollo.io
Workforce Manager
Lead Apollo.io workforce management for support โ forecasting, scheduling, AI tooling.
Full-Time
Remote
Apollo.io
Workforce Manager
Lead Apollo.io workforce management for support โ forecasting, scheduling, AI tooling.
Full-Time
Remote
DiDi
CX Quality Assurance Senior Analyst
Run CX quality assurance analytics at DiDi to find AI and automation opportunities.
Full-Time
Remote
DiDi
CX Quality Assurance Senior Analyst
Run CX quality assurance analytics at DiDi to find AI and automation opportunities.
Full-Time
Remote
Nextiva
Agentic AI Implementation / Customer Success Engineer - Night Shift
Implement Nextiva agentic AI for customers; act as technical CSM bridging product and accounts.
Full-Time
Remote
Nextiva
Agentic AI Implementation / Customer Success Engineer - Night Shift
Implement Nextiva agentic AI for customers; act as technical CSM bridging product and accounts.
Full-Time
Remote
Deloitte
Consulting-Customer-Five9- Consultant
Deploy Five9 contact center solutions and AI features for Deloitte's enterprise clients.
Full-Time
Pune Division, Maharashtra, India
Deloitte
Consulting-Customer-Five9- Consultant
Deploy Five9 contact center solutions and AI features for Deloitte's enterprise clients.
Full-Time
Pune Division, Maharashtra, India
HCLTech
Pre-Sales Lead (CCaaS / Customer Experience Solutions)
Lead CCaaS pre-sales at HCLTech, scoping AI-enabled CX solutions for enterprise.
Full-Time
Noida, Uttar Pradesh, India
HCLTech
Pre-Sales Lead (CCaaS / Customer Experience Solutions)
Lead CCaaS pre-sales at HCLTech, scoping AI-enabled CX solutions for enterprise.
Full-Time
Noida, Uttar Pradesh, India
SkillYT
CRM Specialist (E-commerce & Funnel Optimization)
Build CRM automation and customer lifecycle journeys for e-commerce funnels.
Full-Time
Bengaluru, Karnataka, India
SkillYT
CRM Specialist (E-commerce & Funnel Optimization)
Build CRM automation and customer lifecycle journeys for e-commerce funnels.
Full-Time
Bengaluru, Karnataka, India
Criteo
Customer Care Team Lead
Lead Criteo customer care team, deploying AI tooling across the operation.
Full-Time
Gurgaon, Haryana, India
Criteo
Customer Care Team Lead
Lead Criteo customer care team, deploying AI tooling across the operation.
Full-Time
Gurgaon, Haryana, India
Alitheon
Senior Customer Engineer
Drive customer engineering at Alitheon, owning AI-enabled CX implementations.
Full-Time
Remote
Alitheon
Senior Customer Engineer
Drive customer engineering at Alitheon, owning AI-enabled CX implementations.
Full-Time
Remote
Assent
Manager, Customer Success
Lead Assent customer success team, driving adoption and retention with AI-enabled tooling.
Full-Time
Amsterdam, North Holland, Netherlands
Assent
Manager, Customer Success
Lead Assent customer success team, driving adoption and retention with AI-enabled tooling.
Full-Time
Amsterdam, North Holland, Netherlands
Travelopia
Customer Lifecycle Manager (Hubspot)
Design and optimize customer lifecycle journeys at Exodus Travels via Hubspot.
Full-Time
Kingston Upon Thames, England, UK
Travelopia
Customer Lifecycle Manager (Hubspot)
Design and optimize customer lifecycle journeys at Exodus Travels via Hubspot.
Full-Time
Kingston Upon Thames, England, UK
Jerry
Product Owner, AI Agents and Platform
Own product strategy for Jerry's AI agents and customer support platform.
Full-Time
Toronto, Ontario, Canada
Jerry
Product Owner, AI Agents and Platform
Own product strategy for Jerry's AI agents and customer support platform.
Full-Time
Toronto, Ontario, Canada
Definity
Contact Center AI Platform-Tech Lead
Lead contact center AI platform engineering at Definity Insurance.
Full-Time
Toronto, Ontario, Canada
Definity
Contact Center AI Platform-Tech Lead
Lead contact center AI platform engineering at Definity Insurance.
Full-Time
Toronto, Ontario, Canada
Elation Health
Customer Support Specialist
Provide customer support at Elation Health, driving outcomes for healthcare clinicians.
Full-Time
Remote
Elation Health
Customer Support Specialist
Provide customer support at Elation Health, driving outcomes for healthcare clinicians.
Full-Time
Remote
TELUS Digital
Associate Principal, CX Application Strategy
Define CX application strategy for TELUS Digital contact center clients.
Full-Time
Vancouver, British Columbia, Canada
TELUS Digital
Associate Principal, CX Application Strategy
Define CX application strategy for TELUS Digital contact center clients.
Full-Time
Vancouver, British Columbia, Canada
WEX
Marketing Automation CX Strategist
Design WEX marketing automation programs that drive customer lifecycle outcomes.
Full-Time
Remote
WEX
Marketing Automation CX Strategist
Design WEX marketing automation programs that drive customer lifecycle outcomes.
Full-Time
Remote
Scouto AI
AI Customer Operations
Run AI customer operations at Scouto AI, owning automation workflows and customer outcomes.
Full-Time
Bangalore, New South Wales, Australia
Scouto AI
AI Customer Operations
Run AI customer operations at Scouto AI, owning automation workflows and customer outcomes.
Full-Time
Bangalore, New South Wales, Australia
Resmed
Global Senior Analyst
Senior Analysts do not just โreport resultsโ they create repeatable mechanisms that detect issues early, explain...
Full-Time
Halifax, Nova Scotia, Canada
Resmed
Global Senior Analyst
Senior Analysts do not just โreport resultsโ they create repeatable mechanisms that detect issues early, explain...
Full-Time
Halifax, Nova Scotia, Canada
MaxContact
Head of Customer Success
Own the post-sale customer experience end-to-end, from onboarding and adoption through to retention, expansion and...
Full-Time
Manchester Area, United Kingdom
MaxContact
Head of Customer Success
Own the post-sale customer experience end-to-end, from onboarding and adoption through to retention, expansion and...
Full-Time
Manchester Area, United Kingdom
Tabby | ุชุงุจู
Senior Data Analyst (CX)
Work closely with CX, product, and operations teams to measure performance, identify improvement opportunities, and...
Full-Time
Barcelona, Catalonia, Spain
Tabby | ุชุงุจู
Senior Data Analyst (CX)
Work closely with CX, product, and operations teams to measure performance, identify improvement opportunities, and...
Full-Time
Barcelona, Catalonia, Spain
Roche
SENIOR BUSINESS PROCESS MANAGER โ Global Customer Support
Assume conceptual process ownership and shape the digital future of service business processes at Roche.
Full-Time
Sant Cugat del Vallรจs, Catalonia, Spain
Roche
SENIOR BUSINESS PROCESS MANAGER โ Global Customer Support
Assume conceptual process ownership and shape the digital future of service business processes at Roche.
Full-Time
Sant Cugat del Vallรจs, Catalonia, Spain
Sleek
Customer Support Executive - Hong Kong Clients - Remote
As the frontline voice of Sleek, you'll leverage digital tools (Zendesk, Aircall, Slack) to provide efficient,...
Full-Time
Remote
Sleek
Customer Support Executive - Hong Kong Clients - Remote
As the frontline voice of Sleek, you'll leverage digital tools (Zendesk, Aircall, Slack) to provide efficient,...
Full-Time
Remote
RealPage, Inc.
Knowledge Strategy & Enablement Manager
This role combines business acumen, technology software, and coaching skills to enhance team performance.
Full-Time
Pasig, National Capital Region, Philippines
RealPage, Inc.
Knowledge Strategy & Enablement Manager
This role combines business acumen, technology software, and coaching skills to enhance team performance.
Full-Time
Pasig, National Capital Region, Philippines
AlphaSense
Cloud Support Engineer
In this role, you will own technical problems end-to-end within your scope including investigating, diagnosing and...
Full-Time
Singapore, Singapore
AlphaSense
Cloud Support Engineer
In this role, you will own technical problems end-to-end within your scope including investigating, diagnosing and...
Full-Time
Singapore, Singapore
Barry Callebaut Group
Director of Innovation Automation and AI
The Head of AI & Customer Experience (CX) is a newly created global leadership role within the Data & Analytics...
Full-Time
Singapore, Singapore
Barry Callebaut Group
Director of Innovation Automation and AI
The Head of AI & Customer Experience (CX) is a newly created global leadership role within the Data & Analytics...
Full-Time
Singapore, Singapore
Amazon Web Services (AWS)
Senior Delivery Consultant - Customer Experience AI Agents, and Conversational AI
In this role, you'll work closely with customers to design, implement, and manage AI-powered customer experience...
Full-Time
Singapore, Singapore
Amazon Web Services (AWS)
Senior Delivery Consultant - Customer Experience AI Agents, and Conversational AI
In this role, you'll work closely with customers to design, implement, and manage AI-powered customer experience...
Full-Time
Singapore, Singapore
StarHub
Assistant Manager, Digital Customer Care
Manage a team of \~10 agents while continuously improving how we operate โ from response quality and tools automation.
Full-Time
Singapore, Singapore
StarHub
Assistant Manager, Digital Customer Care
Manage a team of \~10 agents while continuously improving how we operate โ from response quality and tools automation.
Full-Time
Singapore, Singapore
Qualcomm
Customer Service Specialist
Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able...
Full-Time
Singapore, Singapore
Qualcomm
Customer Service Specialist
Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able...
Full-Time
Singapore, Singapore
Microsoft
Cloud Solution Architecture
As part of the Cloud \+ AI Apps team, you will deliver engagements leveraging existing Repeatable IP and execution...
Full-Time
Auckland, Auckland, New Zealand
Microsoft
Cloud Solution Architecture
As part of the Cloud \+ AI Apps team, you will deliver engagements leveraging existing Repeatable IP and execution...
Full-Time
Auckland, Auckland, New Zealand
YO IT Consulting
Customer Support Assistant - Remote
Your work will shape how models learn, reason, and perform through high-quality, real-world input.
Full-Time
Remote
YO IT Consulting
Customer Support Assistant - Remote
Your work will shape how models learn, reason, and perform through high-quality, real-world input.
Full-Time
Remote
Trengo
Data Analyst
But you'll go further than most analysts do.
Full-Time
Remote
Trengo
Data Analyst
But you'll go further than most analysts do.
Full-Time
Remote
Resolve
Product Manager
Work cross-functionally with engineering, UX, customer-facing teams, and leadership to help execute against the...
Full-Time
Remote
Resolve
Product Manager
Work cross-functionally with engineering, UX, customer-facing teams, and leadership to help execute against the...
Full-Time
Remote
Apollo.io
Customer Support
If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.
Full-Time
Remote
Apollo.io
Customer Support
If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.
Full-Time
Remote
Pearl
Customer Success Manager - Fully REMOTE
This role goes beyond supportโyou'll build strategic relationships, drive product adoption, identify growth...
Full-Time
Gustavo A. Madero, Mexico City, Mexico
Pearl
Customer Success Manager - Fully REMOTE
This role goes beyond supportโyou'll build strategic relationships, drive product adoption, identify growth...
Full-Time
Gustavo A. Madero, Mexico City, Mexico
Prolific
Customer Support Reps - AI Training - Mexico city, Mexico
If successful, you'll be invited to join Prolific as a participant, where you'll get paid to train and evaluate...
Full-Time
Remote
Prolific
Customer Support Reps - AI Training - Mexico city, Mexico
If successful, you'll be invited to join Prolific as a participant, where you'll get paid to train and evaluate...
Full-Time
Remote
Ascendion
Customer Support Engineer
Customer Support Engineer.
Full-Time
Bengaluru, Karnataka, India
Ascendion
Customer Support Engineer
Customer Support Engineer.
Full-Time
Bengaluru, Karnataka, India
Workato
Customer Success Manager
Work with customers on building out the AI roadmap Develop and maintain strategic business relationships with...
Full-Time
Chennai, Tamil Nadu, India
Workato
Customer Success Manager
Work with customers on building out the AI roadmap Develop and maintain strategic business relationships with...
Full-Time
Chennai, Tamil Nadu, India
Aspire
Quality Analyst - CX & Operations (QC)
Weโre building the financial operating system for global founders, bringing banking, software, and automation into a...
Full-Time
Bengaluru, Karnataka, India
Aspire
Quality Analyst - CX & Operations (QC)
Weโre building the financial operating system for global founders, bringing banking, software, and automation into a...
Full-Time
Bengaluru, Karnataka, India
Capgemini
FBS Senior Operations Analyst - CMS & Messaging/Martech
Help drive the integration of intelligent automation, predictive analytics, and GenAI capabilities into digital...
Full-Time
Pune Division, Maharashtra, India
Capgemini
FBS Senior Operations Analyst - CMS & Messaging/Martech
Help drive the integration of intelligent automation, predictive analytics, and GenAI capabilities into digital...
Full-Time
Pune Division, Maharashtra, India
DoubleTick
Solutions Engineer
Collaborate with product teams, PMs, and CXOs to translate ideas into actionable use cases and design, document, and...
Full-Time
Mumbai, Maharashtra, India
DoubleTick
Solutions Engineer
Collaborate with product teams, PMs, and CXOs to translate ideas into actionable use cases and design, document, and...
Full-Time
Mumbai, Maharashtra, India
Enpal
Automation & AI Integrations Specialist (f/m/x)
What you create at Enpal will deliver clean electricity tomorrow and bring about lasting change in how we use energy.
Full-Time
Berlin, Berlin, Germany
Enpal
Automation & AI Integrations Specialist (f/m/x)
What you create at Enpal will deliver clean electricity tomorrow and bring about lasting change in how we use energy.
Full-Time
Berlin, Berlin, Germany
TeamViewer
Intern, Retention (all genders)
Additionally benefit from trust-based working hours that flexibly align with your academic schedule.
Full-Time
Gรถppingen, Baden-Wรผrttemberg, Germany
TeamViewer
Intern, Retention (all genders)
Additionally benefit from trust-based working hours that flexibly align with your academic schedule.
Full-Time
Gรถppingen, Baden-Wรผrttemberg, Germany
Delivery Hero
Product Manager - (Consumer Discovery, Agentic)
In this highly experimental and fast-moving role, you will collaborate with leadership, tech, and design to build a...
Full-Time
Berlin, Berlin, Germany
Delivery Hero
Product Manager - (Consumer Discovery, Agentic)
In this highly experimental and fast-moving role, you will collaborate with leadership, tech, and design to build a...
Full-Time
Berlin, Berlin, Germany
NewVerus
Digital Demand Manager
They are now seeking a Munich-based Demand Generation Manager with deep HubSpot expertise to drive highly targeted...
Full-Time
Munich, Bavaria, Germany
NewVerus
Digital Demand Manager
They are now seeking a Munich-based Demand Generation Manager with deep HubSpot expertise to drive highly targeted...
Full-Time
Munich, Bavaria, Germany
Betclic Group
Senior Product Manager - AML Automation & Operations F/M - Fixed-term 6 months
Work closely with AML Operations teams to redesign investigator workflows, improve operational efficiency, and...
Full-Time
Bordeaux, Nouvelle-Aquitaine, France
Betclic Group
Senior Product Manager - AML Automation & Operations F/M - Fixed-term 6 months
Work closely with AML Operations teams to redesign investigator workflows, improve operational efficiency, and...
Full-Time
Bordeaux, Nouvelle-Aquitaine, France
Prolific
Customer Support Reps - AI Training - Barcelona, Spain
If successful, you'll be invited to join Prolific as a participant, where you'll get paid to train and evaluate...
Full-Time
Barcelona, Catalonia, Spain
Prolific
Customer Support Reps - AI Training - Barcelona, Spain
If successful, you'll be invited to join Prolific as a participant, where you'll get paid to train and evaluate...
Full-Time
Barcelona, Catalonia, Spain
Prolific
Customer Support Reps - AI Training - Valencia, Spain
If successful, you'll be invited to join Prolific as a participant, where you'll get paid to train and evaluate...
Full-Time
Valencia, Valencian Community, Spain
Prolific
Customer Support Reps - AI Training - Valencia, Spain
If successful, you'll be invited to join Prolific as a participant, where you'll get paid to train and evaluate...
Full-Time
Valencia, Valencian Community, Spain
Prolific
Customer Support Reps - AI Training - Madrid, Spain
If successful, you'll be invited to join Prolific as a participant, where you'll get paid to train and evaluate...
Full-Time
Madrid, Community of Madrid, Spain
Prolific
Customer Support Reps - AI Training - Madrid, Spain
If successful, you'll be invited to join Prolific as a participant, where you'll get paid to train and evaluate...
Full-Time
Madrid, Community of Madrid, Spain
ivee
Head of Customer Engagement and Retention
Youโll own the end-to-end customer journey โ from onboarding to advocacy โ designing engagement strategies that...
Full-Time
England, United Kingdom
ivee
Head of Customer Engagement and Retention
Youโll own the end-to-end customer journey โ from onboarding to advocacy โ designing engagement strategies that...
Full-Time
England, United Kingdom
CM.com
AI Specialist
You are looking for that connection, you prefer being together on-site, sharing ideas, meals, workouts and...
Full-Time
Remote
CM.com
AI Specialist
You are looking for that connection, you prefer being together on-site, sharing ideas, meals, workouts and...
Full-Time
Remote
Telavox
Operations & Automation Specialist
At Telavox, we are looking for someone who wants to turn complexity into clarity and make everyday work smoother for...
Full-Time
Malmo, Skรฅne County, Sweden
Telavox
Operations & Automation Specialist
At Telavox, we are looking for someone who wants to turn complexity into clarity and make everyday work smoother for...
Full-Time
Malmo, Skรฅne County, Sweden
ProviderSoft
AI Solutions Lead
The phase ordering deliberately puts Support first, dog-foods Finn improvement off the back of validated answers,...
Full-Time
Greater Toronto Area, Canada
ProviderSoft
AI Solutions Lead
The phase ordering deliberately puts Support first, dog-foods Finn improvement off the back of validated answers,...
Full-Time
Greater Toronto Area, Canada
Jerry
Product Owner, AI Agents and Platform
Sit at the intersection of product, engineering, and applied AI, building and scaling a sophisticated system that...
Full-Time
Toronto, Ontario, Canada
Jerry
Product Owner, AI Agents and Platform
Sit at the intersection of product, engineering, and applied AI, building and scaling a sophisticated system that...
Full-Time
Toronto, Ontario, Canada
Jerry
Senior Manager, AI Agents and Platform
Sit at the intersection of product, engineering, and applied AI, building and scaling a sophisticated system that...
Full-Time
Toronto, Ontario, Canada
Jerry
Senior Manager, AI Agents and Platform
Sit at the intersection of product, engineering, and applied AI, building and scaling a sophisticated system that...
Full-Time
Toronto, Ontario, Canada
Dialpad
Analytics Engineer
We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands...
Full-Time
Kitchener, Ontario, Canada
Dialpad
Analytics Engineer
We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands...
Full-Time
Kitchener, Ontario, Canada
Proofpoint
AI Program Manager & Developer
We protect how people, data, and AI agents connect across email, cloud, and collaboration tools.
Full-Time
British Columbia, Canada
Proofpoint
AI Program Manager & Developer
We protect how people, data, and AI agents connect across email, cloud, and collaboration tools.
Full-Time
British Columbia, Canada
Relay
Director of Business Operations
The teamโs north star is to scale processes, making Relayโs business teams self-learning, AI-augmented, and faster...
Full-Time
Toronto, Ontario, Canada
Relay
Director of Business Operations
The teamโs north star is to scale processes, making Relayโs business teams self-learning, AI-augmented, and faster...
Full-Time
Toronto, Ontario, Canada
ElevenLabs
Customer Success Lead - APAC
If you want to work hard and create lasting positive impact, we want to hear from you.
Full-Time
Remote
ElevenLabs
Customer Success Lead - APAC
If you want to work hard and create lasting positive impact, we want to hear from you.
Full-Time
Remote
Datacom
Senior CCaaS & AI Solutions Architect
Be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
Full-Time
Sydney, New South Wales, Australia
Datacom
Senior CCaaS & AI Solutions Architect
Be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
Full-Time
Sydney, New South Wales, Australia
TELUS Digital
Quality Analyst
Surface CX insights at TELUS Digital โ combine AI and analytics to drive better customer outcomes.
Full-Time
Ward, OH
TELUS Digital
Quality Analyst
Surface CX insights at TELUS Digital โ combine AI and analytics to drive better customer outcomes.
Full-Time
Ward, OH
Saviynt
Senior / Director, Customer Support
Lead Saviynt's support org โ define strategy, scale teams, integrate AI agents across customer interactions.
Full-Time
Atlanta, GA
Saviynt
Senior / Director, Customer Support
Lead Saviynt's support org โ define strategy, scale teams, integrate AI agents across customer interactions.
Full-Time
Atlanta, GA
Farm To People
CUSTOMER SUCCESS REPRESENTATIVE
Drive adoption and retention at Farm To People โ leverage AI tooling to scale customer outcomes.
Full-Time
Brooklyn, NY
Farm To People
CUSTOMER SUCCESS REPRESENTATIVE
Drive adoption and retention at Farm To People โ leverage AI tooling to scale customer outcomes.
Full-Time
Brooklyn, NY
Sana
Director of Customer Support
Lead Sana's support org โ define strategy, scale teams, integrate AI agents across customer interactions.
Full-Time
Remote
Sana
Director of Customer Support
Lead Sana's support org โ define strategy, scale teams, integrate AI agents across customer interactions.
Full-Time
Remote
Bumble Inc.
Integrity Operations Specialist
Protect users at Bumble Inc. โ design AI-powered content moderation and trust & safety operations.
Full-Time
London, England, UK
Bumble Inc.
Integrity Operations Specialist
Protect users at Bumble Inc. โ design AI-powered content moderation and trust & safety operations.
Full-Time
London, England, UK
Benchling
Leader, Customer Success
Lead Benchling's customer success function โ drive adoption, retention, and AI-powered customer outcomes.
Full-Time
Remote
Benchling
Leader, Customer Success
Lead Benchling's customer success function โ drive adoption, retention, and AI-powered customer outcomes.
Full-Time
Remote
AI Rudder
Implementation Engineer
Implement AI customer experience platforms at AI Rudder โ deploy and configure conversational AI for enterprise clients.
Full-Time
Remote
AI Rudder
Implementation Engineer
Implement AI customer experience platforms at AI Rudder โ deploy and configure conversational AI for enterprise clients.
Full-Time
Remote
AI Rudder
Data and Evaluation Specialist
Data and Evaluation Specialist at AI Rudder โ apply AI and automation across the customer experience lifecycle.
Full-Time
Jakarta, Indonesia
AI Rudder
Data and Evaluation Specialist
Data and Evaluation Specialist at AI Rudder โ apply AI and automation across the customer experience lifecycle.
Full-Time
Jakarta, Indonesia
Aptean India
Senior Analyst, Customer Experience
Own customer experience at Aptean India โ apply AI and automation to drive measurable engagement gains.
Full-Time
Bengaluru, Karnataka, India
Aptean India
Senior Analyst, Customer Experience
Own customer experience at Aptean India โ apply AI and automation to drive measurable engagement gains.
Full-Time
Bengaluru, Karnataka, India
Wati
Product Operations Manager
Run CX operations at Wati โ design automated workflows and AI agents that scale customer support.
Full-Time
Bengaluru, Karnataka, India
Wati
Product Operations Manager
Run CX operations at Wati โ design automated workflows and AI agents that scale customer support.
Full-Time
Bengaluru, Karnataka, India
Wallapop
CS Transformation & Automation Lead
Lead contact-centre transformation at Wallapop โ modernize support with AI, automation, and journey design.
Full-Time
Barcelona, Catalonia, Spain
Wallapop
CS Transformation & Automation Lead
Lead contact-centre transformation at Wallapop โ modernize support with AI, automation, and journey design.
Full-Time
Barcelona, Catalonia, Spain
Tabby | ุชุงุจู
Senior Data Analyst (CX)
Own customer experience at Tabby | ุชุงุจู โ apply AI and automation to drive measurable engagement gains.
Full-Time
Remote
Tabby | ุชุงุจู
Senior Data Analyst (CX)
Own customer experience at Tabby | ุชุงุจู โ apply AI and automation to drive measurable engagement gains.
Full-Time
Remote
Lucanet
Senior Customer Success Operations & Analytics Manager (all genders)
Lead Lucanet's customer success function โ drive adoption, retention, and AI-powered customer outcomes.
Full-Time
Remote
Lucanet
Senior Customer Success Operations & Analytics Manager (all genders)
Lead Lucanet's customer success function โ drive adoption, retention, and AI-powered customer outcomes.
Full-Time
Remote
AUTO1 Group
Senior Product Manager, Conversational AI for Customer Service (f/m/d)
Drive product strategy at AUTO1 Group for AI-powered customer experience tooling.
Full-Time
Berlin, Berlin, Germany
AUTO1 Group
Senior Product Manager, Conversational AI for Customer Service (f/m/d)
Drive product strategy at AUTO1 Group for AI-powered customer experience tooling.
Full-Time
Berlin, Berlin, Germany
Clio
Senior Director, Customer Support
Lead Clio's support org โ define strategy, scale teams, integrate AI agents across customer interactions.
Full-Time
Remote
Clio
Senior Director, Customer Support
Lead Clio's support org โ define strategy, scale teams, integrate AI agents across customer interactions.
Full-Time
Remote
Giatec
Customer Success and Solutions Specialist, Software
Drive adoption and retention at Giatec โ leverage AI tooling to scale customer outcomes.
Full-Time
Ottawa, Ontario, Canada
Giatec
Customer Success and Solutions Specialist, Software
Drive adoption and retention at Giatec โ leverage AI tooling to scale customer outcomes.
Full-Time
Ottawa, Ontario, Canada
exacare ai
Customer Support Specialist
Resolve customer issues and improve the support experience using AI tools and automation at exacare ai.
Full-Time
Toronto, Ontario, Canada
exacare ai
Customer Support Specialist
Resolve customer issues and improve the support experience using AI tools and automation at exacare ai.
Full-Time
Toronto, Ontario, Canada
NPS Prism
Data Analytics Specialist โ SQL, Automation, AI & Modeling
Surface CX insights at NPS Prism โ combine AI and analytics to drive better customer outcomes.
Full-Time
Sรฃo Paulo, Sรฃo Paulo, Brazil
NPS Prism
Data Analytics Specialist โ SQL, Automation, AI & Modeling
Surface CX insights at NPS Prism โ combine AI and analytics to drive better customer outcomes.
Full-Time
Sรฃo Paulo, Sรฃo Paulo, Brazil
Uber
Customer Experience Program Specialist
Own customer experience at Uber โ apply AI and automation to drive measurable engagement gains.
Full-Time
Remote
Uber
Customer Experience Program Specialist
Own customer experience at Uber โ apply AI and automation to drive measurable engagement gains.
Full-Time
Remote
Commonwealth Bank
Product Owner (Senior Manager), Contact Centre Transformation โ Business Banking
Drive product strategy at Commonwealth Bank for AI-powered customer experience tooling.
Full-Time
Melbourne, Victoria, Australia
Commonwealth Bank
Product Owner (Senior Manager), Contact Centre Transformation โ Business Banking
Drive product strategy at Commonwealth Bank for AI-powered customer experience tooling.
Full-Time
Melbourne, Victoria, Australia
Geotab
Technical Customer Support Manager
Lead Geotab's support org โ define strategy, scale teams, integrate AI agents across customer interactions.
Full-Time
Remote
Geotab
Technical Customer Support Manager
Lead Geotab's support org โ define strategy, scale teams, integrate AI agents across customer interactions.
Full-Time
Remote
Canon Australia
Loyalty & Customer Engagement Specialist
Drive retention and engagement at Canon Australia โ design AI-driven lifecycle campaigns that grow customer LTV.
Full-Time
Sydney, New South Wales, Australia
Canon Australia
Loyalty & Customer Engagement Specialist
Drive retention and engagement at Canon Australia โ design AI-driven lifecycle campaigns that grow customer LTV.
Full-Time
Sydney, New South Wales, Australia
Tapestry
Senior Manager, Digital Product Management & AI
Drive AI-enabled product strategy and customer-centric digital experiences across Coach, Kate Spade, and Stuart Weitzman
Full-Time
Singapore, Singapore
Tapestry
Senior Manager, Digital Product Management & AI
Drive AI-enabled product strategy and customer-centric digital experiences across Coach, Kate Spade, and Stuart Weitzman
Full-Time
Singapore, Singapore
Redcare Pharmacy
Product Director โ Conversational AI CS & Pharma Advisory (m/f/d)
Lead conversational AI strategy for customer service and pharmacy advisory at Europe's largest e-pharmacy.
Full-Time
Berlin, Berlin, Germany
Redcare Pharmacy
Product Director โ Conversational AI CS & Pharma Advisory (m/f/d)
Lead conversational AI strategy for customer service and pharmacy advisory at Europe's largest e-pharmacy.
Full-Time
Berlin, Berlin, Germany
Capgemini
Capgemini Invent - Customer AI Product Manager - Contact Center AI
Capgemini Invent - Customer AI Product Manager - Contact Center AI role
Full-Time
Houston, TX
Capgemini
Capgemini Invent - Customer AI Product Manager - Contact Center AI
Capgemini Invent - Customer AI Product Manager - Contact Center AI role
Full-Time
Houston, TX
Deloitte
Contact Center AI & CCaaS, Technical Manager
Lead Contact Center AI and CCaaS technical delivery for Deloitte enterprise customer-experience engagements.
Full-Time
Minneapolis, MN
Deloitte
Contact Center AI & CCaaS, Technical Manager
Lead Contact Center AI and CCaaS technical delivery for Deloitte enterprise customer-experience engagements.
Full-Time
Minneapolis, MN
IDEXX
Associate Director, Digital Self Help & AI Experience
Define digital self-help and AI experience strategy for connected, embedded customer support at IDEXX.
Full-Time
Westbrook, ME
IDEXX
Associate Director, Digital Self Help & AI Experience
Define digital self-help and AI experience strategy for connected, embedded customer support at IDEXX.
Full-Time
Westbrook, ME
Global Payments Inc.
Customer Experience Research Analyst
Own AI enterprise text analytics using NLP and ML to turn customer feedback into actionable CX insights.
Full-Time
Cincinnati, OH
Global Payments Inc.
Customer Experience Research Analyst
Own AI enterprise text analytics using NLP and ML to turn customer feedback into actionable CX insights.
Full-Time
Cincinnati, OH
TELUS Digital
Associate Principal, AI & CX Solutions Strategist
Strategize and architect AI-powered customer experience solutions for TELUS Digital enterprise clients.
Full-Time
Charlottesville, VA
TELUS Digital
Associate Principal, AI & CX Solutions Strategist
Strategize and architect AI-powered customer experience solutions for TELUS Digital enterprise clients.
Full-Time
Charlottesville, VA
Rockstar Games
Director, CX Self-Serve & Tech Operations
Lead LLM chatbot, virtual assistant, and self-serve strategy for player support across Rockstar Games.
Full-Time
Manhattan, NY
Rockstar Games
Director, CX Self-Serve & Tech Operations
Lead LLM chatbot, virtual assistant, and self-serve strategy for player support across Rockstar Games.
Full-Time
Manhattan, NY
Zip Co
Senior Manager, CX Platforms & Automation
Build AI-first servicing model and own the CX technology ecosystem powering scalable support at Zip Co.
Full-Time
New York, NY
Zip Co
Senior Manager, CX Platforms & Automation
Build AI-first servicing model and own the CX technology ecosystem powering scalable support at Zip Co.
Full-Time
New York, NY
Airtable
AI Agent Architect, Customer Experience
Design and own the technical foundation that powers Airtable's AI-native customer support experience.
Full-Time
Remote
Airtable
AI Agent Architect, Customer Experience
Design and own the technical foundation that powers Airtable's AI-native customer support experience.
Full-Time
Remote
Sky New Zealand
Specialist - Marketing Automation
Build lifecycle marketing automation programs in Salesforce Marketing Cloud across Sky's product portfolio.
Full-Time
Auckland, Auckland, New Zealand
Sky New Zealand
Specialist - Marketing Automation
Build lifecycle marketing automation programs in Salesforce Marketing Cloud across Sky's product portfolio.
Full-Time
Auckland, Auckland, New Zealand
Personio
(Senior) AI Ops Specialist - Customer Experience (d/f/m)
Lead AI automation roadmap and build AI-powered tooling across the customer experience function at Personio.
Full-Time
Munich, Bavaria, Germany
Personio
(Senior) AI Ops Specialist - Customer Experience (d/f/m)
Lead AI automation roadmap and build AI-powered tooling across the customer experience function at Personio.
Full-Time
Munich, Bavaria, Germany
CXT Software
Customer Lifecycle Automation Manager (OTE $41,800/year USD), CXT Software
Design lifecycle automation programs, triggers, and customer journey workflows to drive retention and expansion.
Full-Time
Remote
CXT Software
Customer Lifecycle Automation Manager (OTE $41,800/year USD), CXT Software
Design lifecycle automation programs, triggers, and customer journey workflows to drive retention and expansion.
Full-Time
Remote
EatClub
CX Operations Specialist
Build Zendesk automations, configure AI support tooling, and maintain knowledge base at scaling food-tech startup.
Full-Time
Sydney, New South Wales, Australia
EatClub
CX Operations Specialist
Build Zendesk automations, configure AI support tooling, and maintain knowledge base at scaling food-tech startup.
Full-Time
Sydney, New South Wales, Australia
Apollo.io
High-Touch Onboarding Manager
High-Touch Onboarding Manager at Apollo.io
Full-Time
London, England, UK
Apollo.io
High-Touch Onboarding Manager
High-Touch Onboarding Manager at Apollo.io
Full-Time
London, England, UK
Priority Pass
Director of AI & Innovation
Director of AI & Innovation at Priority Pass
Full-Time
London Area, United Kingdom
Priority Pass
Director of AI & Innovation
Director of AI & Innovation at Priority Pass
Full-Time
London Area, United Kingdom
Tapestry
Senior Manager, Digital Product Management & AI
Explore the possibilities across our global house of brands.
Full-Time
Singapore, Singapore
Tapestry
Senior Manager, Digital Product Management & AI
Explore the possibilities across our global house of brands.
Full-Time
Singapore, Singapore
Apollo.io
Workforce Real Time Analyst
Workforce Real Time Analyst at Apollo.io
Full-Time
Remote
Apollo.io
Workforce Real Time Analyst
Workforce Real Time Analyst at Apollo.io
Full-Time
Remote
Shine
Customer Education & Enablement Manager
**About Shine** Shine exists to help freelancers and small business owners reclaim the joy of working for themselves.
Full-Time
Remote
Shine
Customer Education & Enablement Manager
**About Shine** Shine exists to help freelancers and small business owners reclaim the joy of working for themselves.
Full-Time
Remote
Entrepreneur Cooperative
Customer Support Specialist โ Fintech (Remote from Mexico)
Customer Support Specialist โ Fintech (Remote from Mexico) at Entrepreneur Cooperative
Full-Time
Remote
Entrepreneur Cooperative
Customer Support Specialist โ Fintech (Remote from Mexico)
Customer Support Specialist โ Fintech (Remote from Mexico) at Entrepreneur Cooperative
Full-Time
Remote
Apollo.io
Customer Support Team Lead
Customer Support Team Lead at Apollo.io
Full-Time
Remote
Apollo.io
Customer Support Team Lead
Customer Support Team Lead at Apollo.io
Full-Time
Remote
Entrepreneur Cooperative
Customer Support Specialist โ Fintech
Customer Support Specialist โ Fintech at Entrepreneur Cooperative
Full-Time
Remote
Entrepreneur Cooperative
Customer Support Specialist โ Fintech
Customer Support Specialist โ Fintech at Entrepreneur Cooperative
Full-Time
Remote
Apollo.io
Customer Support Manager
Customer Support Manager at Apollo.io
Full-Time
Remote
Apollo.io
Customer Support Manager
Customer Support Manager at Apollo.io
Full-Time
Remote
TELUS Digital
Technical Support Executive Voice
Technical Support Executive Voice at TELUS Digital
Full-Time
Noida, Uttar Pradesh, India
TELUS Digital
Technical Support Executive Voice
Technical Support Executive Voice at TELUS Digital
Full-Time
Noida, Uttar Pradesh, India
Deutsche Bรถrse Group
Leading Associate Vice President - AI & Data Solutions Hub [T500-25271]
Leading Associate Vice President - AI & Data Solutions Hub [T500-25271] at Deutsche Bรถrse Group
Full-Time
Hyderabad, Telangana, India
Deutsche Bรถrse Group
Leading Associate Vice President - AI & Data Solutions Hub [T500-25271]
Leading Associate Vice President - AI & Data Solutions Hub [T500-25271] at Deutsche Bรถrse Group
Full-Time
Hyderabad, Telangana, India
Ascendion
NexGen Hiring Drive - Customer Success Engineers - Bangalore - 4 -12 Years
NexGen Hiring Drive - Customer Success Engineers - Bangalore - 4 -12 Years at Ascendion
Full-Time
Bengaluru, Karnataka, India
Ascendion
NexGen Hiring Drive - Customer Success Engineers - Bangalore - 4 -12 Years
NexGen Hiring Drive - Customer Success Engineers - Bangalore - 4 -12 Years at Ascendion
Full-Time
Bengaluru, Karnataka, India
GROWLOC
Customer Success Manager
Customer Success Manager at GROWLOC
Full-Time
Pune Division, Maharashtra, India
GROWLOC
Customer Success Manager
Customer Success Manager at GROWLOC
Full-Time
Pune Division, Maharashtra, India
Microsoft
Principal Customer Experience Engineering Manager
Principal Customer Experience Engineering Manager at Microsoft
Full-Time
Hyderabad, Telangana, India
Microsoft
Principal Customer Experience Engineering Manager
Principal Customer Experience Engineering Manager at Microsoft
Full-Time
Hyderabad, Telangana, India
FINN
Senior Data Analyst - Operations (m/f/x)
Senior Data Analyst - Operations (m/f/x) at FINN
Full-Time
Remote
FINN
Senior Data Analyst - Operations (m/f/x)
Senior Data Analyst - Operations (m/f/x) at FINN
Full-Time
Remote
TeamViewer
Community Manager (all genders)
Community Manager (all genders) at TeamViewer
Full-Time
Gรถppingen, Baden-Wรผrttemberg, Germany
TeamViewer
Community Manager (all genders)
Community Manager (all genders) at TeamViewer
Full-Time
Gรถppingen, Baden-Wรผrttemberg, Germany
PolyAI
Agent Designer
PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation.
Full-Time
Toronto, Ontario, Canada
PolyAI
Agent Designer
PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation.
Full-Time
Toronto, Ontario, Canada
Scribd, Inc.
Senior Director, Customer Operations
Senior Director, Customer Operations at Scribd, Inc.
Full-Time
Vancouver, British Columbia, Canada
Scribd, Inc.
Senior Director, Customer Operations
Senior Director, Customer Operations at Scribd, Inc.
Full-Time
Vancouver, British Columbia, Canada
Docusign
Provisioning Support Engineer
**Company Overview** Docusign brings agreements to life.
Full-Time
Remote
Docusign
Provisioning Support Engineer
**Company Overview** Docusign brings agreements to life.
Full-Time
Remote
FICO
Business Operations Analyst
Business Operations Analyst at FICO
Full-Time
Sรฃo Paulo, Sรฃo Paulo, Brazil
FICO
Business Operations Analyst
Business Operations Analyst at FICO
Full-Time
Sรฃo Paulo, Sรฃo Paulo, Brazil
SymphonyAI
Client Engagement Manager
Client Engagement Manager at SymphonyAI
Full-Time
Sydney, New South Wales, Australia
SymphonyAI
Client Engagement Manager
Client Engagement Manager at SymphonyAI
Full-Time
Sydney, New South Wales, Australia
Fluent Software
AI Solutions Engineer - Enterprise Voice Agent
AI Solutions Engineer - Enterprise Voice Agent at Fluent Software
Full-Time
Sydney, New South Wales, Australia
Fluent Software
AI Solutions Engineer - Enterprise Voice Agent
AI Solutions Engineer - Enterprise Voice Agent at Fluent Software
Full-Time
Sydney, New South Wales, Australia
Infosys
Genesys Senior Consultant
**About Us** Infosys is a global leader in next\-generation digital services and consulting *.
Full-Time
Melbourne, Victoria, Australia
Infosys
Genesys Senior Consultant
**About Us** Infosys is a global leader in next\-generation digital services and consulting *.
Full-Time
Melbourne, Victoria, Australia
Capgemini
FBS Functional Operations Manager
Drive AI-powered digital service operations, embedding GenAI copilots, predictive analytics and intelligent automation i
Full-Time
Pune Division, Maharashtra, India
Capgemini
FBS Functional Operations Manager
Drive AI-powered digital service operations, embedding GenAI copilots, predictive analytics and intelligent automation i
Full-Time
Pune Division, Maharashtra, India
Hopper
Forward Deployed Engineer, HTS Assist
Deploy and tune an agentic AI voice/chat assistant for travel customer service across partner contact centers.
Full-Time
Remote
Hopper
Forward Deployed Engineer, HTS Assist
Deploy and tune an agentic AI voice/chat assistant for travel customer service across partner contact centers.
Full-Time
Remote
TELUS Digital
Zendesk Customer Success Consultant
Drive Zendesk AI adoption (Copilot, AI Agents, bots) and post-go-live support optimization across client portfolios.
Full-Time
British Columbia, Canada
TELUS Digital
Zendesk Customer Success Consultant
Drive Zendesk AI adoption (Copilot, AI Agents, bots) and post-go-live support optimization across client portfolios.
Full-Time
British Columbia, Canada
AI Rudder
Product Enablement
Design conversational scripts and dialogue flows for AI voice assistants powering call centers and customer outreach.
Full-Time
Jakarta, Indonesia
AI Rudder
Product Enablement
Design conversational scripts and dialogue flows for AI voice assistants powering call centers and customer outreach.
Full-Time
Jakarta, Indonesia
Create Synergies Inc.
AI Product Manager
Own the conversational AI voice bot roadmap (Dialogflow CX) to automate customer interactions for a financial services f
Full-Time
Manila, National Capital Region, Philippines
Create Synergies Inc.
AI Product Manager
Own the conversational AI voice bot roadmap (Dialogflow CX) to automate customer interactions for a financial services f
Full-Time
Manila, National Capital Region, Philippines
Crescendo
Business Analyst (PHL)
Support pricing, ROI models and outcome-based proposals for AI + human CX solutions at an AI-first CX firm.
Full-Time
Manila, National Capital Region, Philippines
Crescendo
Business Analyst (PHL)
Support pricing, ROI models and outcome-based proposals for AI + human CX solutions at an AI-first CX firm.
Full-Time
Manila, National Capital Region, Philippines
Monee
Junior Project Operations (CS Performance) (ShopeePay)
Analyze CS performance metrics and drive automation initiatives to optimize workflows and improve customer experience.
Full-Time
Bangkok, Bangkok City, Thailand
Monee
Junior Project Operations (CS Performance) (ShopeePay)
Analyze CS performance metrics and drive automation initiatives to optimize workflows and improve customer experience.
Full-Time
Bangkok, Bangkok City, Thailand
Trustoo.nl
Head of Customer Success
Lead a 25-person CS org and ship AI-first workflows for churn prediction, smart triage, and automated onboarding.
Full-Time
Amsterdam, North Holland, Netherlands
Trustoo.nl
Head of Customer Success
Lead a 25-person CS org and ship AI-first workflows for churn prediction, smart triage, and automated onboarding.
Full-Time
Amsterdam, North Holland, Netherlands
Leica Microsystems
Director Sales Operations and Customer Care EMEA (d/f/m)
Lead a 50-person EMEA customer care and sales ops org, modernizing call handling and order-to-cash with automation and R
Full-Time
Essonne, รle-de-France, France
Leica Microsystems
Director Sales Operations and Customer Care EMEA (d/f/m)
Lead a 50-person EMEA customer care and sales ops org, modernizing call handling and order-to-cash with automation and R
Full-Time
Essonne, รle-de-France, France
Filigran
Senior Customer Success Operations
Own the CS tooling stack and build AI agents and automations that scale customer onboarding, support, and growth.
Full-Time
Remote
Filigran
Senior Customer Success Operations
Own the CS tooling stack and build AI agents and automations that scale customer onboarding, support, and growth.
Full-Time
Remote
Firstsource
Director โ Solution Architect (Healthcare)
Design healthcare CX solutions across contact centers, conversational IVR, AI chatbots and GenAI-powered customer lifecy
Full-Time
Bengaluru, Karnataka, India
Firstsource
Director โ Solution Architect (Healthcare)
Design healthcare CX solutions across contact centers, conversational IVR, AI chatbots and GenAI-powered customer lifecy
Full-Time
Bengaluru, Karnataka, India
SymphonyAI
Director, Global Customer Support
Lead a global 24x7 SaaS support org for financial services, driving an AI-first agenda with automation, Jira workflows a
Full-Time
Bengaluru, Karnataka, India
SymphonyAI
Director, Global Customer Support
Lead a global 24x7 SaaS support org for financial services, driving an AI-first agenda with automation, Jira workflows a
Full-Time
Bengaluru, Karnataka, India
Capgemini
Financial Services Digital Customer Experience Strategy Leader - India
Lead enterprise CX transformation deals for financial services clients using GenAI, CRM, contact center modernization an
Full-Time
Remote
Capgemini
Financial Services Digital Customer Experience Strategy Leader - India
Lead enterprise CX transformation deals for financial services clients using GenAI, CRM, contact center modernization an
Full-Time
Remote
Microsoft
Customer Experience Leader - Asia
Lead Microsoft's Asia customer experience and support org, driving AI-enabled, data-driven service delivery for strategi
Full-Time
Bengaluru, Karnataka, India
Microsoft
Customer Experience Leader - Asia
Lead Microsoft's Asia customer experience and support org, driving AI-enabled, data-driven service delivery for strategi
Full-Time
Bengaluru, Karnataka, India
TikTok
Customer Service Solution Manager, Customer Support
Design and scale customer support workflows for TikTok using AI agents, chatbots and automated self-service across globa
Full-Time
Singapore, Singapore
TikTok
Customer Service Solution Manager, Customer Support
Design and scale customer support workflows for TikTok using AI agents, chatbots and automated self-service across globa
Full-Time
Singapore, Singapore
Entrepreneur Cooperative
Head of Technical Support (AI & Operations) - (Brazil)
Rebuild and scale a technical support organization, leading AI-driven deflection, Intercom automation and operational tr
Full-Time
Remote
Entrepreneur Cooperative
Head of Technical Support (AI & Operations) - (Brazil)
Rebuild and scale a technical support organization, leading AI-driven deflection, Intercom automation and operational tr
Full-Time
Remote
PayJoy
Telesales Manager
Own AI voice bot development and telesales channel transformation across Mexico and Brazil, driving conversion via autom
Full-Time
Remote
PayJoy
Telesales Manager
Own AI voice bot development and telesales channel transformation across Mexico and Brazil, driving conversion via autom
Full-Time
Remote
Entrepreneur Cooperative
Head of Technical Support (AI & Operations)
Rebuild and scale a 11-person technical support org, driving Intercom AI automation, ticket deflection, and KPIs.
Full-Time
Remote
Entrepreneur Cooperative
Head of Technical Support (AI & Operations)
Rebuild and scale a 11-person technical support org, driving Intercom AI automation, ticket deflection, and KPIs.
Full-Time
Remote
Hootsuite
Customer Experience Operations Manager
Own Gainsight/Kantata admin and drive AI-enabled automation across the customer lifecycle for a SaaS Customer Office.
Full-Time
Toronto, Ontario, Canada
Hootsuite
Customer Experience Operations Manager
Own Gainsight/Kantata admin and drive AI-enabled automation across the customer lifecycle for a SaaS Customer Office.
Full-Time
Toronto, Ontario, Canada
CHANEL
Manager, Analytics and Optimization - Client Care
Own Client Care reporting and analytics while identifying AI and automation use cases (sentiment, QA, agent assist).
Full-Time
Piscataway, NJ
CHANEL
Manager, Analytics and Optimization - Client Care
Own Client Care reporting and analytics while identifying AI and automation use cases (sentiment, QA, agent assist).
Full-Time
Piscataway, NJ
Cassidy
AI Solutions Consultant
Technical consultant guiding customers through AI assistant implementation, workflow design, and complex troubleshooting
Full-Time
New York, NY
Cassidy
AI Solutions Consultant
Technical consultant guiding customers through AI assistant implementation, workflow design, and complex troubleshooting
Full-Time
New York, NY
Veryon
Customer Success Manager
Drive SaaS adoption, retention, and expansion using AI-powered engagement tools, customer intelligence, and automation.
Full-Time
Remote
Veryon
Customer Success Manager
Drive SaaS adoption, retention, and expansion using AI-powered engagement tools, customer intelligence, and automation.
Full-Time
Remote
Vuori
Customer Service Lead, Platforms & AI Enablement
Own prompt engineering, AI agent governance, and CS platform admin (Kustomer) to make AI work reliably in support.
Full-Time
Carlsbad, CA
Vuori
Customer Service Lead, Platforms & AI Enablement
Own prompt engineering, AI agent governance, and CS platform admin (Kustomer) to make AI work reliably in support.
Full-Time
Carlsbad, CA
Suppli
Customer Experience Associate
Early CX hire owning end-to-end support and using AI tools daily to draft, research, and scale knowledge.
Full-Time
Remote
Suppli
Customer Experience Associate
Early CX hire owning end-to-end support and using AI tools daily to draft, research, and scale knowledge.
Full-Time
Remote
Prodigal
AI Agent Engineer
At Prodigal, weโre reshaping the future of consumer finance. Founded in 2018 by IITB alumni, our journey began with...
Full-Time
Mountain View, CA
Prodigal
AI Agent Engineer
At Prodigal, weโre reshaping the future of consumer finance. Founded in 2018 by IITB alumni, our journey began with...
Full-Time
Mountain View, CA
Freed
Product Support Specialist
Doctors are overworked, burnt out, and are quitting in masses. At Freed, we combine clinician love with the latest...
Full-Time
San Francisco, CA
Freed
Product Support Specialist
Doctors are overworked, burnt out, and are quitting in masses. At Freed, we combine clinician love with the latest...
Full-Time
San Francisco, CA
Public Storage
Sr Manager of AI Strategy & Customer Experience
Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and...
Full-Time
Plano, TX
Public Storage
Sr Manager of AI Strategy & Customer Experience
Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and...
Full-Time
Plano, TX
Rapsodo
Customer Experience Operations Lead
Company Overview With its headquarters in Singapore and strategically placed offices across the United States,...
Full-Time
St Louis, MO
Rapsodo
Customer Experience Operations Lead
Company Overview With its headquarters in Singapore and strategically placed offices across the United States,...
Full-Time
St Louis, MO
Strava
Manager, CX AI Strategy
Strava is the app for active people. With over 180 million athletes in more than 185 countries, itโs more than...
Full-Time
San Francisco, CA
Strava
Manager, CX AI Strategy
Strava is the app for active people. With over 180 million athletes in more than 185 countries, itโs more than...
Full-Time
San Francisco, CA
Hello Heart
Director, Customer Success Operations
Heart Hello Heart is on a mission to make heart attacks a thing of the past. Weโre an AI company focused exclusively...
Full-Time
Remote
Hello Heart
Director, Customer Success Operations
Heart Hello Heart is on a mission to make heart attacks a thing of the past. Weโre an AI company focused exclusively...
Full-Time
Remote
EverPass Media
AI & Knowledge Manager
EverPass Media delivers premium live sports content to commercial businesses across the U.S., helping bars,...
Full-Time
Chicago, IL
EverPass Media
AI & Knowledge Manager
EverPass Media delivers premium live sports content to commercial businesses across the U.S., helping bars,...
Full-Time
Chicago, IL
Braze
CX Operations - Insights Lead
At Braze, we have found our people. Weโre a genuinely approachable, exceptionally kind, and intensely passionate...
Full-Time
New York, NY
Braze
CX Operations - Insights Lead
At Braze, we have found our people. Weโre a genuinely approachable, exceptionally kind, and intensely passionate...
Full-Time
New York, NY
Huda Beauty
Senior Customer Service Manager
Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given...
Full-Time
Dubai, Dubai, United Arab Emirates
Huda Beauty
Senior Customer Service Manager
Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given...
Full-Time
Dubai, Dubai, United Arab Emirates
Cursor
Technical Support Engineer - APAC
Our mission is to automate coding. The first step in our journey is to build the best tool for professional...
Full-Time
Remote
Cursor
Technical Support Engineer - APAC
Our mission is to automate coding. The first step in our journey is to build the best tool for professional...
Full-Time
Remote
Airwallex
Director, Onboarding Operations
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique...
Full-Time
Singapore, Singapore
Airwallex
Director, Onboarding Operations
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique...
Full-Time
Singapore, Singapore
DBS Bank
AVP, Regional Customer Service Experience & Platform Governance Office Specialist, Corporate Banking Operations, Group Operations COO
Business Function DBS Group Operations enables the Bank to function through an efficient, nimble, and resilient...
Full-Time
Singapore, Singapore
DBS Bank
AVP, Regional Customer Service Experience & Platform Governance Office Specialist, Corporate Banking Operations, Group Operations COO
Business Function DBS Group Operations enables the Bank to function through an efficient, nimble, and resilient...
Full-Time
Singapore, Singapore
Merck Life Science
Head of Customer Service, LS SEATWANZ
Work Your Magic with us! Ready to explore, break barriers, and discover more? We know youโve got big plans โ so do...
Full-Time
Singapore, Singapore
Merck Life Science
Head of Customer Service, LS SEATWANZ
Work Your Magic with us! Ready to explore, break barriers, and discover more? We know youโve got big plans โ so do...
Full-Time
Singapore, Singapore
AI Rudder
AI Robot Operations Intern
AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences....
Full-Time
Remote
AI Rudder
AI Robot Operations Intern
AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences....
Full-Time
Remote
Lighthouse
Product Support Specialist - Implementation
Our Mission: Why Lighthouse? At Lighthouse, weโre on a mission to revolutionize commercial strategy as hospitalityโs...
Full-Time
Mexico City, Mexico
Lighthouse
Product Support Specialist - Implementation
Our Mission: Why Lighthouse? At Lighthouse, weโre on a mission to revolutionize commercial strategy as hospitalityโs...
Full-Time
Mexico City, Mexico
Justworks
Customer Support Specialist, International
Who We Are At Justworks, youโll enjoy a welcoming and casual environment, great benefits, wellness program...
Full-Time
Mexico City, Mexico
Justworks
Customer Support Specialist, International
Who We Are At Justworks, youโll enjoy a welcoming and casual environment, great benefits, wellness program...
Full-Time
Mexico City, Mexico
Orascoptic
Marketing Automation Specialist
ABOUT ENVISTA HOLDINGS CORPORATION Envista is a global leader in the dental industry, uniting more than 30 trusted...
Full-Time
San Jose, Costa Rica
Orascoptic
Marketing Automation Specialist
ABOUT ENVISTA HOLDINGS CORPORATION Envista is a global leader in the dental industry, uniting more than 30 trusted...
Full-Time
San Jose, Costa Rica
InvoiceCloud, Inc.
Manager, (Sub-Merchant Onboarding and Treasury Settlement Ops)
InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and...
Full-Time
Hyderabad, Telangana, India
InvoiceCloud, Inc.
Manager, (Sub-Merchant Onboarding and Treasury Settlement Ops)
InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and...
Full-Time
Hyderabad, Telangana, India
Grazitti Interactive
AI Product Manager
Weโre looking for a Product Manager (AI) to join the SearchUnify team at Grazitti Interactive. Youโll define the...
Full-Time
Panchkula, Haryana, India
Grazitti Interactive
AI Product Manager
Weโre looking for a Product Manager (AI) to join the SearchUnify team at Grazitti Interactive. Youโll define the...
Full-Time
Panchkula, Haryana, India
Merck Life Science
Head of Customer Service, LS India
Work Your Magic with us! Ready to explore, break barriers, and discover more? We know youโve got big plans โ so do...
Full-Time
Bengaluru, Karnataka, India
Merck Life Science
Head of Customer Service, LS India
Work Your Magic with us! Ready to explore, break barriers, and discover more? We know youโve got big plans โ so do...
Full-Time
Bengaluru, Karnataka, India
Alan
Product Manager - AI Customer Support
You. Better. With Alan. Alan is building a vertically integrated health partner that unites insurance and smart...
Full-Time
Paris, รle-de-France, France
Alan
Product Manager - AI Customer Support
You. Better. With Alan. Alan is building a vertically integrated health partner that unites insurance and smart...
Full-Time
Paris, รle-de-France, France
Back Market
Head of Analytics (Care & Shipping)
Hi, weโre Back Market. Weโre here to help make tech reliable, affordable, and better than new . We're a global...
Full-Time
Paris, รle-de-France, France
Back Market
Head of Analytics (Care & Shipping)
Hi, weโre Back Market. Weโre here to help make tech reliable, affordable, and better than new . We're a global...
Full-Time
Paris, รle-de-France, France
Leica Microsystems
Director Sales Operations and Customer Care EMEA (d/f/m)
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences,...
Full-Time
Brest, Brittany, France
Leica Microsystems
Director Sales Operations and Customer Care EMEA (d/f/m)
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences,...
Full-Time
Brest, Brittany, France
Trengo
Solutions Consultant - Spanish Speaking
As a Solutions Consultant, you will play a crucial role in helping our customers unlock the full potential of...
Full-Time
Remote
Trengo
Solutions Consultant - Spanish Speaking
As a Solutions Consultant, you will play a crucial role in helping our customers unlock the full potential of...
Full-Time
Remote
Ackerherz
Customer Support Manager:in (m/w/d) - hybrid in Berlin
Ackerherz ist Deutschlands am schnellsten wachsender Online Bio-Supermarkt fรผr Mitglieder. Mit รผber 20.000...
Full-Time
Berlin, Berlin, Germany
Ackerherz
Customer Support Manager:in (m/w/d) - hybrid in Berlin
Ackerherz ist Deutschlands am schnellsten wachsender Online Bio-Supermarkt fรผr Mitglieder. Mit รผber 20.000...
Full-Time
Berlin, Berlin, Germany
Freenow
Product Manager - Customer Care
Location: Hamburg, Berlin, or Barcelona Freenow by Lyft empowers smarter mobility decisions helping people to move...
Full-Time
Berlin, Berlin, Germany
Freenow
Product Manager - Customer Care
Location: Hamburg, Berlin, or Barcelona Freenow by Lyft empowers smarter mobility decisions helping people to move...
Full-Time
Berlin, Berlin, Germany
Personio
Business Automation Manager (d/f/m)
*Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making...
Full-Time
Berlin, Berlin, Germany
Personio
Business Automation Manager (d/f/m)
*Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making...
Full-Time
Berlin, Berlin, Germany
Personio
Customer Automation Specialist (d/f/m)
*Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making...
Full-Time
Berlin, Berlin, Germany
Personio
Customer Automation Specialist (d/f/m)
*Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making...
Full-Time
Berlin, Berlin, Germany
Canada Goose
Manager, Email Marketing Automation
Location: Toronto Address 100 Queens Quay East Toronto, Ontario M5E 1V3 Canada Job Title Manager, Email Marketing...
Full-Time
Toronto, Ontario, Canada
Canada Goose
Manager, Email Marketing Automation
Location: Toronto Address 100 Queens Quay East Toronto, Ontario M5E 1V3 Canada Job Title Manager, Email Marketing...
Full-Time
Toronto, Ontario, Canada
TELUS Digital
Staff AI Engineer
Who We Are Welcome to TELUS Digital โ where innovation drives impact at a global scale. As an award-winning digital...
Full-Time
Remote
TELUS Digital
Staff AI Engineer
Who We Are Welcome to TELUS Digital โ where innovation drives impact at a global scale. As an award-winning digital...
Full-Time
Remote
Optus
Associate Director, AI Product
Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every...
Full-Time
New South Wales, Australia
Optus
Associate Director, AI Product
Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every...
Full-Time
New South Wales, Australia
AXS
VP, Contact Center
VP running contact center operations, modernizing tooling, and rolling out AI agents.
Full-Time
Frisco, TX
AXS
VP, Contact Center
VP running contact center operations, modernizing tooling, and rolling out AI agents.
Full-Time
Frisco, TX
Ramp
Associate Manager | Customer Experience
CX manager improving journeys, optimizing operations, and deploying automation across channels.
Full-Time
Remote
Ramp
Associate Manager | Customer Experience
CX manager improving journeys, optimizing operations, and deploying automation across channels.
Full-Time
Remote
Samsara
Manager II, Customer Success
Customer success manager driving adoption, retention, and outcomes with AI-powered tools.
Full-Time
Remote
Samsara
Manager II, Customer Success
Customer success manager driving adoption, retention, and outcomes with AI-powered tools.
Full-Time
Remote
ENSEK
Head of Product - Platform
Senior leader driving product strategy for customer-facing platforms with AI and automation.
Full-Time
London, England, UK
ENSEK
Head of Product - Platform
Senior leader driving product strategy for customer-facing platforms with AI and automation.
Full-Time
London, England, UK
tem
Operations Lead - CX
CX operations lead designing customer journeys, ops processes, and AI-augmented workflows.
Full-Time
Remote
tem
Operations Lead - CX
CX operations lead designing customer journeys, ops processes, and AI-augmented workflows.
Full-Time
Remote
Twilio
Sr Manager, Solutions Engineering
Manager leading customer experience programs and AI-powered automation initiatives.
Full-Time
Remote
Twilio
Sr Manager, Solutions Engineering
Manager leading customer experience programs and AI-powered automation initiatives.
Full-Time
Remote
Airwallex
Senior Director, Global Customer Support
Senior leader shaping support strategy, scaling teams, and driving customer experience with AI.
Full-Time
Singapore, Singapore
Airwallex
Senior Director, Global Customer Support
Senior leader shaping support strategy, scaling teams, and driving customer experience with AI.
Full-Time
Singapore, Singapore
Workato
Senior AI Engineer (Voice Agents)
Customer-facing specialist using AI-powered tools to deliver service excellence.
Full-Time
Remote
Workato
Senior AI Engineer (Voice Agents)
Customer-facing specialist using AI-powered tools to deliver service excellence.
Full-Time
Remote
AI Rudder
Test Engineer
Test engineer validating AI/voicebot systems for customer-facing automation platforms.
Full-Time
Remote
AI Rudder
Test Engineer
Test engineer validating AI/voicebot systems for customer-facing automation platforms.
Full-Time
Remote
NielsenIQ
Insights Manager
Customer insights manager analyzing journeys, voice of customer, and AI-driven feedback signals.
Full-Time
Pasig, National Capital Region, Philippines
NielsenIQ
Insights Manager
Customer insights manager analyzing journeys, voice of customer, and AI-driven feedback signals.
Full-Time
Pasig, National Capital Region, Philippines
Epassi
Staff Product Manager - Customer Service & Operator Platform
Manager leading customer experience programs and AI-powered automation initiatives.
Full-Time
Amsterdam, North Holland, Netherlands
Epassi
Staff Product Manager - Customer Service & Operator Platform
Manager leading customer experience programs and AI-powered automation initiatives.
Full-Time
Amsterdam, North Holland, Netherlands
Mindbody
Senior Manager, Knowledge Management
Knowledge manager structuring content libraries and AI-ready documentation for support teams.
Full-Time
Remote
Mindbody
Senior Manager, Knowledge Management
Knowledge manager structuring content libraries and AI-ready documentation for support teams.
Full-Time
Remote
Microsoft
Cloud Solution Architect (CSA) Cloud & AI Apps
Solutions architect designing AI-powered customer experience and contact center platforms.
Full-Time
Mexico City, Mexico
Microsoft
Cloud Solution Architect (CSA) Cloud & AI Apps
Solutions architect designing AI-powered customer experience and contact center platforms.
Full-Time
Mexico City, Mexico
Agora
Customer Success Engineer_CDMX
Customer success engineer enabling adoption with AI-powered tooling and integrations.
Full-Time
Mexico City, Mexico
Agora
Customer Success Engineer_CDMX
Customer success engineer enabling adoption with AI-powered tooling and integrations.
Full-Time
Mexico City, Mexico
Riverside
Support Operations Specialist
Customer support specialist resolving tickets and using AI tools to deliver quality experiences.
Full-Time
Remote
Riverside
Support Operations Specialist
Customer support specialist resolving tickets and using AI tools to deliver quality experiences.
Full-Time
Remote
Kapture CX
Senior Project Manager โ AI Delivery
Project manager leading AI delivery for customer-facing platforms and CX automation.
Full-Time
Bengaluru, Karnataka, India
Kapture CX
Senior Project Manager โ AI Delivery
Project manager leading AI delivery for customer-facing platforms and CX automation.
Full-Time
Bengaluru, Karnataka, India
Ankorstore
Head of Customer Experience
Senior leader owning end-to-end CX strategy and operations across channels with AI and automation.
Full-Time
Lille, Hauts-de-France, France
Ankorstore
Head of Customer Experience
Senior leader owning end-to-end CX strategy and operations across channels with AI and automation.
Full-Time
Lille, Hauts-de-France, France
Prolific
Customer Support Reps - AI Training (Multiple US Cities)
Customer support specialist resolving tickets and using AI tools to deliver quality experiences.
Full-Time
Remote, US
Prolific
Customer Support Reps - AI Training (Multiple US Cities)
Customer support specialist resolving tickets and using AI tools to deliver quality experiences.
Full-Time
Remote, US
eDreams ODIGEO
Technology Manager
Manager leading customer experience programs and AI-powered automation initiatives.
Full-Time
Barcelona, Catalonia, Spain
eDreams ODIGEO
Technology Manager
Manager leading customer experience programs and AI-powered automation initiatives.
Full-Time
Barcelona, Catalonia, Spain
Back Market
Head of Analytics (Care & Shipping)
Senior leader owning customer analytics, voice of customer, and AI-driven insights.
Full-Time
Barcelona, Catalonia, Spain
Back Market
Head of Analytics (Care & Shipping)
Senior leader owning customer analytics, voice of customer, and AI-driven insights.
Full-Time
Barcelona, Catalonia, Spain
eDreams ODIGEO
AI Marketing Specialist
Marketing specialist running AI-powered campaigns and automated lifecycle programs.
Full-Time
Barcelona, Catalonia, Spain
eDreams ODIGEO
AI Marketing Specialist
Marketing specialist running AI-powered campaigns and automated lifecycle programs.
Full-Time
Barcelona, Catalonia, Spain
Santander Digital Services
AI Virtual Assistant Adoption Manager
Manager leading customer experience programs and AI-powered automation initiatives.
Full-Time
Madrid, Community of Madrid, Spain
Santander Digital Services
AI Virtual Assistant Adoption Manager
Manager leading customer experience programs and AI-powered automation initiatives.
Full-Time
Madrid, Community of Madrid, Spain
TELUS Digital
Zendesk Customer Success Consultant
Consultant deploying AI-powered customer experience platforms and tooling for clients.
Full-Time
Ontario, Canada
TELUS Digital
Zendesk Customer Success Consultant
Consultant deploying AI-powered customer experience platforms and tooling for clients.
Full-Time
Ontario, Canada
Relay
Customer Experience Operations Lead
CX operations lead designing customer journeys, ops processes, and AI-augmented workflows.
Full-Time
Vancouver, British Columbia, Canada
Relay
Customer Experience Operations Lead
CX operations lead designing customer journeys, ops processes, and AI-augmented workflows.
Full-Time
Vancouver, British Columbia, Canada
CAA Club Group
Insurance Support Associate
Support associate resolving customer requests with AI-assisted tools and workflows.
Full-Time
Vaughan, Ontario, Canada
CAA Club Group
Insurance Support Associate
Support associate resolving customer requests with AI-assisted tools and workflows.
Full-Time
Vaughan, Ontario, Canada
Clio
Customer Support Specialist
Customer support specialist resolving tickets and using AI tools to deliver quality experiences.
Full-Time
Remote
Clio
Customer Support Specialist
Customer support specialist resolving tickets and using AI tools to deliver quality experiences.
Full-Time
Remote
Mashreq
Head of Client Experience, Retail and Treasury Client Experience & Conduct Group
Senior leader owning end-to-end CX strategy and operations across channels with AI and automation.
Full-Time
Remote
Mashreq
Head of Client Experience, Retail and Treasury Client Experience & Conduct Group
Senior leader owning end-to-end CX strategy and operations across channels with AI and automation.
Full-Time
Remote
Clinisys
Director, Customer Support EU
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Paris, รle-de-France, France
Clinisys
Director, Customer Support EU
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Paris, รle-de-France, France
Bounteous
Lead Strategist, CRM & Loyalty
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Remote
Bounteous
Lead Strategist, CRM & Loyalty
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Remote
Prolific
Customer Support Reps - AI Training - San Jose, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
San Jose, CA
Prolific
Customer Support Reps - AI Training - San Jose, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
San Jose, CA
Airbyte
Customer Support Developer (Databases)
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Remote
Airbyte
Customer Support Developer (Databases)
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Remote
Exoticca
Product Manager - Agent Experience & Customer Operations
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Barcelona, Catalonia, Spain
Exoticca
Product Manager - Agent Experience & Customer Operations
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Barcelona, Catalonia, Spain
Prolific
Customer Support Reps - AI Training - Nashville, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Nashville, TN
Prolific
Customer Support Reps - AI Training - Nashville, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Nashville, TN
Prolific
Customer Support Reps - AI Training - Boston, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Boston, MA
Prolific
Customer Support Reps - AI Training - Boston, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Boston, MA
Prolific
Customer Support Reps - AI Training - San Diego, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
San Diego, CA
Prolific
Customer Support Reps - AI Training - San Diego, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
San Diego, CA
Prolific
Customer Support Reps - AI Training - Charlotte, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Charlotte, NC
Prolific
Customer Support Reps - AI Training - Charlotte, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Charlotte, NC
Prolific
Customer Support Reps - AI Training - Denver, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Denver, CO
Prolific
Customer Support Reps - AI Training - Denver, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Denver, CO
Prolific
Customer Support Reps - AI Training - San Francisco, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
San Francisco, CA
Prolific
Customer Support Reps - AI Training - San Francisco, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
San Francisco, CA
Adaptive Security
Founding Senior Customer Success Manager, Sydney
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Sydney, New South Wales, Australia
Adaptive Security
Founding Senior Customer Success Manager, Sydney
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Sydney, New South Wales, Australia
Prolific
Customer Support Reps - AI Training - US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
New York, NY
Prolific
Customer Support Reps - AI Training - US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
New York, NY
EliseAI
CX Operations Manager
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
New York, NY
EliseAI
CX Operations Manager
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
New York, NY
AEG
VP, Contact Center
Runs contact center operations leveraging AI and automation tools.
Full-Time
Frisco, TX
AEG
VP, Contact Center
Runs contact center operations leveraging AI and automation tools.
Full-Time
Frisco, TX
SAP
Customer Success Partner Expert - SAP BTP
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Perth, Western Australia, Australia
SAP
Customer Success Partner Expert - SAP BTP
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Perth, Western Australia, Australia
MPB
Customer Experience Advisor
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Brighton, England, UK
MPB
Customer Experience Advisor
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Brighton, England, UK
Iru
Customer Success Manager, Commercial, EMEA
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
London, England, UK
Iru
Customer Success Manager, Commercial, EMEA
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
London, England, UK
Altruistiq
Customer Success Manager (United Kingdom)
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Remote
Altruistiq
Customer Success Manager (United Kingdom)
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Remote
Fello
Solution Expert
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Remote
Fello
Solution Expert
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Remote
SaaS Labs
Head of Product
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Bengaluru, Karnataka, India
SaaS Labs
Head of Product
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Bengaluru, Karnataka, India
tem
Customer Experience Operations
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Remote
tem
Customer Experience Operations
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Remote
Microsoft
Cloud Solution Architecture Portuguese Speaking
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Mexico City, Mexico
Microsoft
Cloud Solution Architecture Portuguese Speaking
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Mexico City, Mexico
AI Rudder
Operations Specialist
Runs CX operations using AI and automation to drive efficiency and scale.
Full-Time
Remote
AI Rudder
Operations Specialist
Runs CX operations using AI and automation to drive efficiency and scale.
Full-Time
Remote
Dialpad Japan
Customer Success Specialist
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Pasig, National Capital Region, Philippines
Dialpad Japan
Customer Success Specialist
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Pasig, National Capital Region, Philippines
NielsenIQ
Executive, Analytics & Insights
Generates customer insights via AI analytics to inform CX strategy.
Full-Time
Pasig, National Capital Region, Philippines
NielsenIQ
Executive, Analytics & Insights
Generates customer insights via AI analytics to inform CX strategy.
Full-Time
Pasig, National Capital Region, Philippines
Dialpad Japan
Forward Deployment Engineer
Build AI and automation tooling for Dialpad Japan's customer experience platform.
Full-Time
Sydney, New South Wales, Australia
Dialpad Japan
Forward Deployment Engineer
Build AI and automation tooling for Dialpad Japan's customer experience platform.
Full-Time
Sydney, New South Wales, Australia
Adobe
Manager of AI Engagement Manager, Firefly
Drive AI-powered customer experience initiatives at Adobe.
Full-Time
London, England, UK
Adobe
Manager of AI Engagement Manager, Firefly
Drive AI-powered customer experience initiatives at Adobe.
Full-Time
London, England, UK
Avahi
Amazon Connect Engineer
Build AI and automation tooling for Avahi's customer experience platform.
Full-Time
Mexico City, Mexico
Avahi
Amazon Connect Engineer
Build AI and automation tooling for Avahi's customer experience platform.
Full-Time
Mexico City, Mexico
OpenTable
Customer Experience Manager
Drive AI-powered customer experience initiatives at OpenTable.
Full-Time
Mexico City, Mexico
OpenTable
Customer Experience Manager
Drive AI-powered customer experience initiatives at OpenTable.
Full-Time
Mexico City, Mexico
NeuraFlash
Consultant, Conversational Design
Implement and optimise CX/AI platforms for NeuraFlash customers.
Full-Time
Remote
NeuraFlash
Consultant, Conversational Design
Implement and optimise CX/AI platforms for NeuraFlash customers.
Full-Time
Remote
Samsara
Business Operations Manager, Technical Support Ops
Lead and scale support operations at Samsara with AI tools and automation.
Full-Time
Toronto, Ontario, Canada
Samsara
Business Operations Manager, Technical Support Ops
Lead and scale support operations at Samsara with AI tools and automation.
Full-Time
Toronto, Ontario, Canada
AI Rudder
AI Conversational Designer
Drive AI-powered customer experience initiatives at AI Rudder.
Full-Time
Ho Chi Minh City, Vietnam
AI Rudder
AI Conversational Designer
Drive AI-powered customer experience initiatives at AI Rudder.
Full-Time
Ho Chi Minh City, Vietnam
Monee
Chatbot Lead (Monee)
Lead Monee's CX and AI strategy across the customer lifecycle.
Full-Time
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Monee
Chatbot Lead (Monee)
Lead Monee's CX and AI strategy across the customer lifecycle.
Full-Time
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Air Apps
CRM Specialist
Drive AI-powered customer experience initiatives at Air Apps.
Full-Time
Paris, รle-de-France, France
Air Apps
CRM Specialist
Drive AI-powered customer experience initiatives at Air Apps.
Full-Time
Paris, รle-de-France, France
Personio
(Senior) AI Ops Specialist - Customer Experience
Build and optimise AI-powered support workflows at Personio.
Full-Time
Berlin, Berlin, Germany
Personio
(Senior) AI Ops Specialist - Customer Experience
Build and optimise AI-powered support workflows at Personio.
Full-Time
Berlin, Berlin, Germany
Capgemini
FBS Functional Operations Manager
Drive AI-powered customer experience initiatives at Capgemini.
Full-Time
Pune Division, Maharashtra, India
Capgemini
FBS Functional Operations Manager
Drive AI-powered customer experience initiatives at Capgemini.
Full-Time
Pune Division, Maharashtra, India
Capgemini
FBS Customer Experience Product Manager
Own product strategy for AI-driven customer experience features at Capgemini.
Full-Time
Pune Division, Maharashtra, India
Capgemini
FBS Customer Experience Product Manager
Own product strategy for AI-driven customer experience features at Capgemini.
Full-Time
Pune Division, Maharashtra, India
Betterment
Sr. CX Programs & Automation Manager
Lead and scale support operations at Betterment with AI tools and automation.
Full-Time
New York, NY
Betterment
Sr. CX Programs & Automation Manager
Lead and scale support operations at Betterment with AI tools and automation.
Full-Time
New York, NY
Celonis
Principal Consultant - AI Governance
Principal Consultant - AI Governance at Celonis
Full-Time
Madrid, Community of Madrid, Spain
Celonis
Principal Consultant - AI Governance
Principal Consultant - AI Governance at Celonis
Full-Time
Madrid, Community of Madrid, Spain
airtel
DGM Data Analyst
DGM Data Analyst at airtel
Full-Time
Gurugram, Haryana, India
airtel
DGM Data Analyst
DGM Data Analyst at airtel
Full-Time
Gurugram, Haryana, India
American Airlines
Team Lead, Contact Center- Workforce Support
Team Lead, Contact Center- Workforce Support at American Airlines
Full-Time
Fort Worth, TX
American Airlines
Team Lead, Contact Center- Workforce Support
Team Lead, Contact Center- Workforce Support at American Airlines
Full-Time
Fort Worth, TX
American Express
Manager-Data Science
Build analytics and AI/GenAI solutions powering customer lifecycle marketing, acquisition, and retention at Amex.
Full-Time
New York, NY
American Express
Manager-Data Science
Build analytics and AI/GenAI solutions powering customer lifecycle marketing, acquisition, and retention at Amex.
Full-Time
New York, NY
Cognizant
Dynamics 365- Solution Architect
Lead Dynamics 365 CRM architecture with Copilot AI, Power Automate, and case management for airline contact center.
Full-Time
Dubai, Dubai, United Arab Emirates
Cognizant
Dynamics 365- Solution Architect
Lead Dynamics 365 CRM architecture with Copilot AI, Power Automate, and case management for airline contact center.
Full-Time
Dubai, Dubai, United Arab Emirates
Aspire Software
AI Automation Engineer
Design, build, and ship AI agents that automate customer service, onboarding, and documentation across portfolio.
Full-Time
Toronto, Ontario, Canada
Aspire Software
AI Automation Engineer
Design, build, and ship AI agents that automate customer service, onboarding, and documentation across portfolio.
Full-Time
Toronto, Ontario, Canada
NVIDIA
Senior Solutions Architect, Customer Success
Advise customers on scalable AI infrastructure, networking, and automation for large-scale NVIDIA deployments.
Full-Time
Dubai, Dubai, United Arab Emirates
NVIDIA
Senior Solutions Architect, Customer Success
Advise customers on scalable AI infrastructure, networking, and automation for large-scale NVIDIA deployments.
Full-Time
Dubai, Dubai, United Arab Emirates
True Corporation
Senior Leader, Customer Experience Training
Lead CX training strategy and AI-driven learning ecosystems to transform call center workforce into AI-ready org.
Full-Time
Bangkok City, Thailand
True Corporation
Senior Leader, Customer Experience Training
Lead CX training strategy and AI-driven learning ecosystems to transform call center workforce into AI-ready org.
Full-Time
Bangkok City, Thailand
Jonas Software
Manager, Professional Services
Own customer onboarding and delivery, automate workflows, and apply AI to scale professional services delivery.
Full-Time
Markham, Ontario, Canada
Jonas Software
Manager, Professional Services
Own customer onboarding and delivery, automate workflows, and apply AI to scale professional services delivery.
Full-Time
Markham, Ontario, Canada
Wati
GTM Engineer - Revenue Technology (AI & Automation)
Build GTM systems with AI and no-code automation across marketing, sales, and support for WhatsApp messaging platform.
Full-Time
Remote
Wati
GTM Engineer - Revenue Technology (AI & Automation)
Build GTM systems with AI and no-code automation across marketing, sales, and support for WhatsApp messaging platform.
Full-Time
Remote
AI Rudder
Customer Success Intern
Customer Success Intern at AI Rudder
Full-Time
Remote
AI Rudder
Customer Success Intern
Customer Success Intern at AI Rudder
Full-Time
Remote
Maxis
Customer Experience Virtual Agent and Agent Assist Intern
Customer Experience Virtual Agent and Agent Assist Intern at Maxis
Full-Time
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Maxis
Customer Experience Virtual Agent and Agent Assist Intern
Customer Experience Virtual Agent and Agent Assist Intern at Maxis
Full-Time
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Instructure
Digital Customer Success Specialist
Digital Customer Success Specialist at Instructure
Full-Time
Manila, National Capital Region, Philippines
Instructure
Digital Customer Success Specialist
Digital Customer Success Specialist at Instructure
Full-Time
Manila, National Capital Region, Philippines
3Commas.io
CRM Manager
CRM Manager at 3Commas.io
Full-Time
Barcelona, Catalonia, Spain
3Commas.io
CRM Manager
CRM Manager at 3Commas.io
Full-Time
Barcelona, Catalonia, Spain
Apaleo
Head of Customer Success & Onboarding (f/m/d)
Head of Customer Success & Onboarding (f/m/d) at Apaleo
Full-Time
Munich, Bavaria, Germany
Apaleo
Head of Customer Success & Onboarding (f/m/d)
Head of Customer Success & Onboarding (f/m/d) at Apaleo
Full-Time
Munich, Bavaria, Germany
CompuGroup Medical SE & Co. KGaA
Head of Automation Healthcare Software (f/m/d)
Head of Automation Healthcare Software (f/m/d) at CompuGroup Medical SE & Co. KGaA
Full-Time
Coblenz, Rhineland-Palatinate, Germany
CompuGroup Medical SE & Co. KGaA
Head of Automation Healthcare Software (f/m/d)
Head of Automation Healthcare Software (f/m/d) at CompuGroup Medical SE & Co. KGaA
Full-Time
Coblenz, Rhineland-Palatinate, Germany
Cyara
Sr. AI Product Manager
Sr. AI Product Manager at Cyara
Full-Time
Hyderabad, Telangana, India
Cyara
Sr. AI Product Manager
Sr. AI Product Manager at Cyara
Full-Time
Hyderabad, Telangana, India
Aspire Software
AI Automation Engineer
AI Automation Engineer at Aspire Software
Full-Time
Remote
Aspire Software
AI Automation Engineer
AI Automation Engineer at Aspire Software
Full-Time
Remote
ALOHAS
Customer Care Operations & AI Lead
Lead customer care operations and AI strategy for fashion brand ALOHAS.
Full-Time
Barcelona, Catalonia, Spain
ALOHAS
Customer Care Operations & AI Lead
Lead customer care operations and AI strategy for fashion brand ALOHAS.
Full-Time
Barcelona, Catalonia, Spain
Workwize
Product Manager (Finance & Support Automation)
Lead support automation and finance product initiatives at global IT logistics platform.
Full-Time
Amsterdam, North Holland, Netherlands
Workwize
Product Manager (Finance & Support Automation)
Lead support automation and finance product initiatives at global IT logistics platform.
Full-Time
Amsterdam, North Holland, Netherlands
Kaluza
Product Manager (CCaaS) - French Speaking
Manage CCaaS product for AI-powered energy customer service platform.
Full-Time
Paris, รle-de-France, France
Kaluza
Product Manager (CCaaS) - French Speaking
Manage CCaaS product for AI-powered energy customer service platform.
Full-Time
Paris, รle-de-France, France
Relevance AI
Director of Technical Support
Direct technical support operations for AI workforce and agents platform.
Full-Time
Sydney, New South Wales, Australia
Relevance AI
Director of Technical Support
Direct technical support operations for AI workforce and agents platform.
Full-Time
Sydney, New South Wales, Australia
TELUS Digital
Zendesk Customer Success Consultant
Consult on Zendesk CX solutions including AI agents and automation workflows.
Full-Time
Toronto, Ontario, Canada
TELUS Digital
Zendesk Customer Success Consultant
Consult on Zendesk CX solutions including AI agents and automation workflows.
Full-Time
Toronto, Ontario, Canada
HealthEquity
Director, AI Enablement
Lead strategic AI enablement across customer experience at HealthEquity.
Full-Time
Remote
HealthEquity
Director, AI Enablement
Lead strategic AI enablement across customer experience at HealthEquity.
Full-Time
Remote
DataAnnotation
Customer Support Specialist
Deliver AI-augmented frontline support for data annotation and AI training platform.
Full-Time
Remote
DataAnnotation
Customer Support Specialist
Deliver AI-augmented frontline support for data annotation and AI training platform.
Full-Time
Remote
ElevenLabs
Customer Success Lead - LATAM
Lead customer success function for AI voice platform across Latin America.
Full-Time
Remote
ElevenLabs
Customer Success Lead - LATAM
Lead customer success function for AI voice platform across Latin America.
Full-Time
Remote
Glean
AI Outcomes Manager, London
Drive AI outcomes and adoption for enterprise customers at Glean's Work AI platform.
Full-Time
London, England, UK
Glean
AI Outcomes Manager, London
Drive AI outcomes and adoption for enterprise customers at Glean's Work AI platform.
Full-Time
London, England, UK
MeetGeek
Customer Success Engineer
Engineer customer success solutions for AI meeting automation and agentic platform.
Full-Time
Bucharest, Romania
MeetGeek
Customer Success Engineer
Engineer customer success solutions for AI meeting automation and agentic platform.
Full-Time
Bucharest, Romania
Atomic - Remote Jobs
Customer Support & Operations Lead (AI-First) ๐คโ๏ธ - LATAM - Remote
Lead AI-first customer support and operations for LATAM outdoor hospitality marketplace.
Full-Time
Mexico City, Mexico
Atomic - Remote Jobs
Customer Support & Operations Lead (AI-First) ๐คโ๏ธ - LATAM - Remote
Lead AI-first customer support and operations for LATAM outdoor hospitality marketplace.
Full-Time
Mexico City, Mexico
Exemplis LLC
CX AI Analyst
Analyze CX data using AI tools to build the future of customer experience at Exemplis.
Full-Time
Cypress, CA
Exemplis LLC
CX AI Analyst
Analyze CX data using AI tools to build the future of customer experience at Exemplis.
Full-Time
Cypress, CA
ClickUp
Senior Manager, CX Operations
Lead CX operations strategy and drive scalable, AI-powered customer experience at ClickUp.
Full-Time
Remote
ClickUp
Senior Manager, CX Operations
Lead CX operations strategy and drive scalable, AI-powered customer experience at ClickUp.
Full-Time
Remote
ExaCare AI
Customer Support Lead
Build and lead customer support function leveraging AI at health tech startup.
Full-Time
Toronto, Ontario, Canada
ExaCare AI
Customer Support Lead
Build and lead customer support function leveraging AI at health tech startup.
Full-Time
Toronto, Ontario, Canada
Spiko
Customer Care & Success Manager
Design AI-powered support workflows and drive customer success at scaling fintech.
Full-Time
Paris, France
Spiko
Customer Care & Success Manager
Design AI-powered support workflows and drive customer success at scaling fintech.
Full-Time
Paris, France
Rogers Communications
Manager, Product Design Self Serve Experience
Lead UX design for self-serve, support, and AI-assisted customer experiences on mobile.
Full-Time
Toronto, Canada
Rogers Communications
Manager, Product Design Self Serve Experience
Lead UX design for self-serve, support, and AI-assisted customer experiences on mobile.
Full-Time
Toronto, Canada
Netflix
Conversational Designer
Design AI virtual agent conversations for Netflix customer service support experiences.
Full-Time
Los Gatos, CA (or Remote US)
Netflix
Conversational Designer
Design AI virtual agent conversations for Netflix customer service support experiences.
Full-Time
Los Gatos, CA (or Remote US)
DoorDash
Quality & Calibration Analyst (AI Focused)
Lead AI-focused quality calibration across DoorDash customer support teams.
Full-Time
Mexico City, Mexico
DoorDash
Quality & Calibration Analyst (AI Focused)
Lead AI-focused quality calibration across DoorDash customer support teams.
Full-Time
Mexico City, Mexico
DoorDash
Sr Quality Insights Analyst
Drive quality insights across support operations using AI-powered QA analytics.
Full-Time
Mexico City, Mexico
DoorDash
Sr Quality Insights Analyst
Drive quality insights across support operations using AI-powered QA analytics.
Full-Time
Mexico City, Mexico
DoorDash
AI Quality Analyst
Analyze customer support quality using Conversational Intelligence AI tools.
Full-Time
Mexico City, Mexico
DoorDash
AI Quality Analyst
Analyze customer support quality using Conversational Intelligence AI tools.
Full-Time
Mexico City, Mexico
Vanta
Manager, Technical Support
Lead APJ technical support team, scaling support in an AI-powered, human-led model.
Full-Time
Sydney, New South Wales, Australia
Vanta
Manager, Technical Support
Lead APJ technical support team, scaling support in an AI-powered, human-led model.
Full-Time
Sydney, New South Wales, Australia
Superbet
Continuous Improvement/ Automation Specialist
Drive process optimization and automation in customer support operations at a gaming company.
Full-Time
Bucharest, Romania
Superbet
Continuous Improvement/ Automation Specialist
Drive process optimization and automation in customer support operations at a gaming company.
Full-Time
Bucharest, Romania
Clio
Customer Support Specialist
Deliver customer support for Clio's legal AI platform, educating users on AI features.
Full-Time
Sydney, New South Wales, Australia
Clio
Customer Support Specialist
Deliver customer support for Clio's legal AI platform, educating users on AI features.
Full-Time
Sydney, New South Wales, Australia
Style Arcade
Customer Support Manager
Lead customer support for AI-powered fashion analytics platform, driving automation.
Full-Time
Sydney, New South Wales, Australia
Style Arcade
Customer Support Manager
Lead customer support for AI-powered fashion analytics platform, driving automation.
Full-Time
Sydney, New South Wales, Australia
Dashlane
Customer Support Agent (Lisbon - Portugal)
Provide customer support using AI tools to drive efficiency for credential security platform.
Full-Time
Lisbon, Portugal
Dashlane
Customer Support Agent (Lisbon - Portugal)
Provide customer support using AI tools to drive efficiency for credential security platform.
Full-Time
Lisbon, Portugal
Ncontracts
AI Operations Manager
Drive AI-powered customer support strategy, conversation design, and knowledge management.
Full-Time
Remote (US)
Ncontracts
AI Operations Manager
Drive AI-powered customer support strategy, conversation design, and knowledge management.
Full-Time
Remote (US)
AppFolio
CX Specialist
Own Intercom platform admin, AI chatbot optimization, and day-to-day CX operations.
Full-Time
California, United States
AppFolio
CX Specialist
Own Intercom platform admin, AI chatbot optimization, and day-to-day CX operations.
Full-Time
California, United States
Generali Global Assistance
VP, Enterprise AI & Automation
Lead enterprise AI and automation strategy for customer claims and service delivery.
Full-Time
San Diego, CA
Generali Global Assistance
VP, Enterprise AI & Automation
Lead enterprise AI and automation strategy for customer claims and service delivery.
Full-Time
San Diego, CA
Raisin
(Senior) Customer Success - Tooling & Agent Experience Manager (m/f/d)
Own CS tooling, automation layer, and agent experience systems to scale support operations.
Full-Time
Berlin, Germany
Raisin
(Senior) Customer Success - Tooling & Agent Experience Manager (m/f/d)
Own CS tooling, automation layer, and agent experience systems to scale support operations.
Full-Time
Berlin, Germany
Amazon
Quality Insights Manager, Ring Blink Customer Support Quality Assurance (CSQA) team
Build AI-driven quality analytics and measurement systems for Ring/Blink customer support.
Full-Time
Hawthorne, CA
Amazon
Quality Insights Manager, Ring Blink Customer Support Quality Assurance (CSQA) team
Build AI-driven quality analytics and measurement systems for Ring/Blink customer support.
Full-Time
Hawthorne, CA
Hopper
Senior Software Engineer - Customer Experience Platform
Build CX platform systems powering AI-driven self-serve support at scale for a travel company.
Full-Time
Remote
Hopper
Senior Software Engineer - Customer Experience Platform
Build CX platform systems powering AI-driven self-serve support at scale for a travel company.
Full-Time
Remote
CloudTalk
Onboarding Consultant - AI Suite
Onboard enterprise customers onto AI-powered communication platform, driving adoption and success.
Full-Time
Barcelona, Catalonia, Spain
CloudTalk
Onboarding Consultant - AI Suite
Onboard enterprise customers onto AI-powered communication platform, driving adoption and success.
Full-Time
Barcelona, Catalonia, Spain
Giga
Product Manager
Shape real-time AI agents for enterprise CX, building next-gen customer experience products.
Full-Time
San Francisco, CA
Giga
Product Manager
Shape real-time AI agents for enterprise CX, building next-gen customer experience products.
Full-Time
San Francisco, CA
Roblox
Knowledge Manager
Transform policy into AI-readable moderation guidelines using prompt engineering and LLMs for Trust & Safety.
Full-Time
San Mateo, CA
Roblox
Knowledge Manager
Transform policy into AI-readable moderation guidelines using prompt engineering and LLMs for Trust & Safety.
Full-Time
San Mateo, CA
Netflix
Software Engineer - Customer Service Platform
Build and deploy GenAI-powered customer service platform across Streaming, Games, and Netflix House.
Full-Time
Remote
Netflix
Software Engineer - Customer Service Platform
Build and deploy GenAI-powered customer service platform across Streaming, Games, and Netflix House.
Full-Time
Remote
Fora Travel
Conversational AI Operations Specialist
Maintain and optimize AI support chatbot through QA, testing infrastructure, and content operations.
Full-Time
New York, NY
Fora Travel
Conversational AI Operations Specialist
Maintain and optimize AI support chatbot through QA, testing infrastructure, and content operations.
Full-Time
New York, NY
Clio
Intermediate Customer Support Specialist
Provide technical support for AI-powered legal platform, troubleshoot AI features, and guide customers.
Full-Time
Calgary, Canada
Clio
Intermediate Customer Support Specialist
Provide technical support for AI-powered legal platform, troubleshoot AI features, and guide customers.
Full-Time
Calgary, Canada
Granola
Customer Experience Engineer
Own technical escalations, ship code fixes, and build internal tooling at Granola โ the AI notepad for meetings.
Full-Time
London, UK
Granola
Customer Experience Engineer
Own technical escalations, ship code fixes, and build internal tooling at Granola โ the AI notepad for meetings.
Full-Time
London, UK
Santander Digital Services
AI Voicebot Adoption Expert
Lead global deployment of AI voicebots across Santander's contact centers, driving adoption and measuring ROI.
Full-Time
Madrid, Spain
Santander Digital Services
AI Voicebot Adoption Expert
Lead global deployment of AI voicebots across Santander's contact centers, driving adoption and measuring ROI.
Full-Time
Madrid, Spain
TELUS Digital
CX Strategy & AI Consultant
Shape AI strategy for contact centre clients, define tech/AI roadmaps & drive CX transformation
Full-Time
Vancouver, British Columbia, Canada
TELUS Digital
CX Strategy & AI Consultant
Shape AI strategy for contact centre clients, define tech/AI roadmaps & drive CX transformation
Full-Time
Vancouver, British Columbia, Canada
Avtex Solutions (TTEC Digital)
Conversational AI Bot Architect
Lead Google CCAI architecture for enterprise contact centre AI self-service solutions
Full-Time
Austin, TX
Avtex Solutions (TTEC Digital)
Conversational AI Bot Architect
Lead Google CCAI architecture for enterprise contact centre AI self-service solutions
Full-Time
Austin, TX
Tripadvisor
Director, Service Excellence
Own AI-tooling strategy and service excellence for Tripadvisor's global customer operations.
Full-Time
London, England, UK
Tripadvisor
Director, Service Excellence
Own AI-tooling strategy and service excellence for Tripadvisor's global customer operations.
Full-Time
London, England, UK
Ashley Furniture Industries
Director Customer Service AI Product
Lead AI-powered CX product strategy for virtual assistants, agent-assist, and intelligent routing.
Full-Time
Tampa, FL
Ashley Furniture Industries
Director Customer Service AI Product
Lead AI-powered CX product strategy for virtual assistants, agent-assist, and intelligent routing.
Full-Time
Tampa, FL
Need inspiration for your JD?
At Lorikeet, we work closely with customers to shape the requirements for CX AI Automation specialist roles that drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.
ยฉ 2026 Lorikeet. All rights reserved.
ABN: 53 669 390 149
Need inspiration for your JD?
At Lorikeet, we work closely with customers to shape the requirements for CX AI Automation specialist roles that drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.
ยฉ 2026 Lorikeet. All rights reserved.
ABN: 53 669 390 149
Need inspiration for your JD?
At Lorikeet, we work closely with customers to shape the requirements for CX AI Automation specialist roles that drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.
ยฉ 2026 Lorikeet. All rights reserved.
ABN: 53 669 390 149