We only charge for successfully resolved tickets. There are no platform, per-seat, or setup fees for start and scale plans. If you’re unhappy with how Lorikeet handled a ticket, just mark it as bad and you won’t be charged for it.
Start
Best for: SMBs and startups with <5,000 monthly ticket volume
$
1,500
/m
18,000
credits per year
Credits for
Chat, email, SMS resolution
0.95
Voice resolution
1.50
Routing or analytics tagging, per ticket
0.15
Automated QA, per ticket
0.15
Scale
Best for: high-growth companies with 5,000–20,000 monthly ticket volume
$
4,000
/m
48,000
credits per year
Credits for
Chat, email, SMS resolution
0.80
Voice resolution
1.20
Routing or analytics tagging, per ticket
0.10
Automated QA, per ticket
0.10
Enterprise
Best for: companies with 20,000+ monthly tickets or complex implementations
Custom
Custom
credits per year
Credits for
Chat, email, SMS resolution
Custom
Voice resolution
Custom
Routing or analytics tagging, per ticket
Custom
Automated QA, per ticket
Custom
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Find the Right Plan for Your Team
Compare features across all plans to choose the one that fits your workflow, team size, and business needs best—whether you're just starting out or scaling up.
